Grace Yoder is an experienced executive assistant seeking a new position. She has over 10 years of experience supporting C-level executives. Her background includes managing calendars, travel arrangements, meetings, presentations, reports, and special projects. She has a bachelor's degree in business administration and is proficient in Microsoft Office applications. Her most recent role was as assistant to the president at American Health Packaging where she coordinated meetings, events, and business travel.
1. Grace Yoder
614-309-3380 – cell
Email: icc56cci@yahoo.com
EXECUTIVE ASSISTANT
Calendar Management – Meeting Coordination – Event Planning – Travel
Arrangements – Business Correspondence – Expense Reports – Special Projects –
Client Relations – Budget Control – Board Management – Notary Public
Results driven Executive Assistant with 10 + years experience supporting C-Level
management. Proactive, professional, detail oriented, with high level of
confidentiality. Established reputation of dependability and creative problem
solving. BS in Business Administration/Marketing.
* Microsoft Office 2010 for Windows NT * PowerPoint
* MS Word * SharePoint Administrator
* MS Excel * Salesforce.com
* Outlook * Paint Shop Pro
* iGrafx Business * QAD
EXPERIENCE
American Health Packaging (An AmerisourceBergen Company)
Columbus, OH 43217
February 29, 2016 to Present
Assistant to the President
Manage Executive's calendar
Manage Executive's travel, air, hotel, ground
Manage Executive's meetings, technical requirements, catering
Manage Executive Lead Team monthly meetings, including agenda
Expense Reports, using Concur
Office Supplies
Presentations
Create Excel tracking spreadsheets
Manage Senior Lead Team strategic offsite; location, catering, minutes
Manage Team Building Events
Research
Manage Company Events
Direct and manage incoming calls
Direct incoming visitors
OhioHealth
Columbus, OH 43215
July 6, 2015 to September 28, 2015 (Temporary)
2. Assistant to Senior System Leadership (COO - Chief Operations Officer)
Manage Executive's calendar
Manage Executive's travel
Manage meetings, technical requirements, catering
Manage Senior Operation's Council Meetings
Expense Reports – using Oracle
Office Supplies
Presentations
Manage monthly mileage reports
Reports
Manage Fundraisers (Central Ohio Youth for Christ - golf)
Manage Executive's six Board seat functions
Build relationships with Board staff
Manage Staff Meetings
Manage incoming calls
Manage QRR process - Quarterly Hospital Reporting meetings (collect and distribute
reports)
Manage Executive's staff review process
Schedule “Hospital Roundings”
FIS Global
Dublin, OH 43017
August 1, 2012 to April 3, 2015 (Division Eliminated)
Executive Assistant to CIO (Chief Innovation Officer)
Manage Executive’s calendar
Manage Executive’s travel – domestic & international
Executive office liaison
Manage all meetings/logistics
Salesforce.com – enter data, manage, and create reports
Expense Reports – using Oracle
Office Supplies
Research – for report tracking
Create tracking reports
PowerPoint for presentations
Coordinate convention attendance
Manage incoming calls to the Executive Office
Travel with executive to conventions
Build relationships with executive team
Correspondence
Manage all aspects of the office and its environment
Personal assistant duties
Coordinate outside vendors and projects
Interior office design & layout
SUTPHEN CORPORATION
Dublin, OH 43016
May 2009 – July 26, 2012
Executive Coordinator/Assistant to CEO
3. Proficient with Microsoft Office
Train employees on how to use Microsoft Office/Outlook
Meeting Minutes
Designed tracking system in Excel for manhours spent on production of each truck
Designed tracking system in Excel for Research & Development projects - submit
quarterly and end of year for tax deductions
Compose all letters and all emails for the President
Calendar Management
Manage Outlook contacts
Customer Service – phone calls from customers
Manage the “Manufacturer’s Statement of Origin” department, including issuing the
MSO’s, issuing duplicates, trouble shooting, etc. (includes three divisions)
Designed a system for tracking employee goals & objectives – track quarterly
Designed and manage an employee job description system
HR responsibilities: job descriptions, organizational charts, work with recruiter’s to
schedule interviews, assist in employee reprimands and terminations, job offer letters,
employee buyout’s, etc.
Misc. report generation
Manage performance review system
Purchased Map Software, create and maintain map tracking sales data (industry
comparisons
Purchase and manage coffee budget, office supplies, etc.
Shoot video’s / edit in Sony Movie Studio / post for Dealer and in-house training
DSW, Inc.
Columbus, Ohio 43219
April 2007 – May 2009
Executive/Personal Assistant to Vice Chairman
Proficient with Microsoft Office – all aspects
Manage calendar for Vice Chairman
Manage travel – domestic & international (limo’s & lodging)
Manage meetings & information for all meetings – includes last minute changes and
daily contact with Executive staff
Manage personal insurance/travel
Manage Vice Chairman’s frequent flier miles
Interact with all levels of management to manage information
Compose correspondence
Manage contacts and phone calls
Manage reports
Time card approvals
Manage invitations (personal & business) including gifts
Manage donations
Manage appointments
Maintain petty cash file
Reconcile expense reports, approve for Vice Chairman and her staff
Manage yearly show/convention attendance for Vice Chairman
Maintain department organizational charts
Maintain 24-tab binder for daily/weekly fingertip reports
Resolve customer issues that made it to the Vice Chairman’s office
Manage department yearly performance evaluation process, includes a 2-inch binder with
4. prior year reports, self-evaluations, finance reports, recommendations from HR.
Maintain competitor information for Vice Chairman
Post new store openings to calendar
Manage personal health insurance payments
Schedule personal cars for service and cleaning
Manage personal taxes
Manage personal appointments (hair/nails)
Manage the Vice Chairman’s “Chaired” events, ie: Olive Crest, Two Ten, Rose Bowl
Brunch (CA) – includes catering, designing the invitation, mailing the invitation, guest
list, parking passes
INVENSYS CLIMATE CONTROLS
Plain City, Ohio
May 1995 – 2007
Marketing Specialist (2007)
■ Proficient with QAD
■ Ran customer reports for sales reps
■ Ran comparison reports for customers
■ Month end reports
■ Customer Sales Analysis
■ Maintained customer online data
■ Built customer relationships
■ Issued sample requests
■ Managed customer “promotional” database programs (point system)
Intercompany/Export Sales Account Manager (2004 to 2007)
■ Accountable for development and adherence to $17M budget;
■ Attended weekly Budget Accountability conference calls
■ Initiate customer sales
■ Initiate customer quotes
■ Initiate return authorizations
■ Track all customer issues
■ Call on customers to ensure product/service satisfaction
■ Responsible for forecasting
■ Responsible for creating budget
■ Created relationship with customers
■ Teamed with production, schedulers, marketing, sales, and engineering
Executive Assistant (1995-2004)
Executive Assistant to VP of Engineering, five Directors, and department of 50+. Interface with
Engineering, Sales & Marketing, MIS, Purchasing, Shipping & Receiving, Manufacturing,
Human Resources, Payroll, and Administration.
■ Developed PowerPoint presentations for use at executive conferences, meetings, seminars
■ Planned, coordinated, scheduled company and departmental meetings/training/interviews
■ Scheduled travel for Human Resource candidate interviews
■ Tracked budgets tracking for Vice President’s five departmental budgets
■ Coordinated activities for multi-state functions for 5 Directors
■ Coordinated and compiled monthly status report for Vice President
5. ■ Scheduled extensive domestic and international travel, including Visa and Passport
■ Managed the international shipping paperwork
■ Maintained the patent database/certificates/plaques
■ Maintained and controlled all use of department company credit card
■ Issued and tracked use of company LCD projector / phone cards / cell phones
■ Maintained database for patents / order all patent plaques / initiate patent bounty for inventor
■ Selected and purchased office furniture/chairs/tables/carpeting
■ Negotiated hotel/motel rates for the Division
■ Processed expense reports
■ Editor of monthly newsletter
■ Processed Capital & Major expenses, timesheets, and initiate check requisitions
■ Purchased all office supplies
■ Coordinated equipment maintenance
■ Organized corporate sponsored events
■ Wrote correspondence; typed and formatted departmental procedures-including ISO 9000
documents
■ Scheduled and coordinated video conferencing / MCI phone conferences
EDUCATION
Franklin University, 2004
Bachelor of Science, Business Administration / Minor in Marketing
GPA: 3.88
PROFESSIONAL DEVELOPMENT
Selected courses, seminars and certifications:
■ Negotiation Skills Training
■ MS Excel - Advanced
■ MS PowerPoint - Advanced
■ MS Outlook – Advanced
■ MS Access – Advanced
■ MS Word – Advanced
■ Office Procedures
■ Columbus State Community College: Basic Cinema & Editing (IMMT 150), 1st
QTR
2010. Grade: 967/1000
VOLUNTEER EXPERIENCE
United Way – Adopt a Child – Columbus Food Pantry