PB Tech is a leading technology retailer in New Zealand, with over 600 employees and nationwide service centers. The document discusses how PB Tech can promote internal and external compliance through practical plans. Internally, it suggests promoting quality management by improving training programs. Externally, it proposes monitoring new laws and regulations to ensure ongoing legal compliance. Overall, the document analyzes PB Tech's business environment and recommends balancing internal and external factors to strengthen performance.

1. This assignment needs to be based on my last paper. I have put
up my last paper below.
Learning Outcome 3: Promote the business entity’s compliance
in accordance with internal and external requirements.
Key Elements
a) Internal and external compliance requirements of the
business entity.
Internal compliance: quality management, health and safety,
privacy, strategic and risk management, audits and reviews;
reporting; and other industry-specific compliance.
External compliance: laws and regulations, external evaluations
and immigration.
Range: Evidence of promoting at least one internal and external
compliance requirement of the business entity is required.
Submission Requirements
HOW TO SUBMIT ASSIGNMENTS
ICL Assessment Instructions
Word Count: 1500 WORDS (+/-10%)
Report: Minimum 750 words per section
1. Discuss how you would promote internal compliance (a
practical plan or policy that you would implement) within the
organization you have chosen in assignment 1 (one), ONE of the
following or other relevant one:
· quality management,

2. · health and safety,
· privacy,
· strategic and risk management,
· audits and reviews; reporting; and other industry specific
compliance
30 marks
This is an example. For this assignment, we need do the table
on question 1 and question 2 like this. About PB TECH.
2. Discuss how you would promote external compliance (a
practical plan or policy that you would implement) within the
organization you have chosen in assignment 1 (one) of the
following or other relevant one:
· laws and regulations,
· external evaluations and
· immigration
30 marks

3. This is my last assignment.
PB Tech Business Environment
Introduction & Background of the selected organization
PB Tech is founded in 1993, it is New Zealand's largest
computer and electronic technology information company and
retailer. With a team of over 600 employees, including service
centers nationwide, PB tech is primarily responsible for selling
electronic products and repairing electronic equipment systems.
Over the past 25 years, the company has built a strong and
trusted brand and reputation for providing leading technology
products and services to customers in the home, business and
government sectors.
Question 1
1.1 3 Key internal concepts
Vision & Mission
The company is mainly established as a leading supplier of
technology products for homes, the public sector, and similarly
private ventures. Moreover, the vision is found to be able to
count the many different companies as the customers for PB
Tech. So the company wants to establish a more robust
command of the market so that the large companies operating
within the New Zealand market, such as the government, the
large companies, and the academic institutions, as part of thei r
customer base. The company's mission is mainly to combat the

4. high prices through the call-up of significant computer
businesses to establish a more robust interaction and create
group buys. Making purchases from overseas suppliers will give
them better bargaining power regarding product prices for
computer products. Through the approach from the overseas
market, there is a greater possibility of continued revenue
generation as the company can buy at lower costs and increase
the local market pricing to create a significant difference all
along.
Corporate values and culture
The company values create a significant impact on the different
value creation within the company's daily operations. It creates
a substantial effect on the development and continued
improvement of these different approaches within the
organization (Dempsey, 2015). It makes a significant impact
towards creating cohesion and establishes a team commitment in
the workplace. The aspects of value and ensuring that
employees are well conversant with the same show a more
robust market approach. It helps develop a better interaction
within the organization.
Strong brand
PB TECH is an influential company that has now reached a
large scale and has branches almost everywhere in New
Zealand. The standard of influence is to have a strong brand,
which can attract customers to trust the company and frequent
it, which is important for the company's long-term development.
1.2 One Internal factor and impact on business function
The internal business The strengths of PB TECH have strong
Brand, online shopping, can delivery, high quality, abundant
inventory and good service. The pb tech has these advantages
that can make their company increase sales and get high
feedback. Customer service is an act of providing support to
the masses usually collect customer questions and suggestions
for answers, and now it also has the function of self-service

5. seeking. In the PB tech, there are pre-sales service and after-
sales service. Generally, peaking most of the pre-sales service is
to introduce customers to the advantages, functions and methods
of the product, and the after-sales service is mainly to answer
the questions and feedback that customers have after using the
product.
Additionally, a different function would involve the aspect of
research and development. The other values established within
the organization would, in a significant way, help establish a
greater force that would in a way help the continued
improvement of products. Understanding the culture would help
create products that would help compete within the industry and
ensure that the future of the organization is secure and there is a
better influence within the market it serves.
Generally, within the internal environment at PB Tech, there is
a more significant impact created by these different factors and
would require continued analysis to establish a greater force and
continuously establish a substantial understanding of the other
risks attached. By early identification, the risks are well
managed and would significantly demonstrate a more significant
impact on the company's general performance. It’s essential to
establish such an effort and create an interaction between the
organization's different functions that would help raise their
competitiveness within the industry.
Question 2
2.1 3 Key External concepts
The organization's external environment forms one of the
significant challenges and solid holds for the organization in
achieving the success it sought. However, it's essential for PB
tech that understanding its external environment creates a
positive impact and ensures that the different processes are well

6. established to provide a continuous improvement in the long
run.
Economic environment
The first external factor would involve the concept of the
economic environment. Resource availability is a significant
factor that organizations need to understand and create a
considerable force towards achieving. Readily available
resources establish a continued push towards production and
similarly be able to satisfy the customer needs. More
excellently, the availability of different computer components
would influence the performance of PB Tech within the
industry. Having a reliable source for these components would,
in a more excellent way, help in delivering fast services to
consumers and establishing a more significant impact on their
operations.
Technology development
The tech would continuously evolve and create a need for
organizations to engage a more significant influence and
constantly make a positive impact and understanding of the
environment. It is necessary to follow the development of
current trends to ensure that the level of competition among
organizations in the industry is higher than that of other
companies. The gradual or uncertain changes in technology
force the organization to create a shift that would, in a way,
disrupt their current operations to accommodate the existing
options. As a leading tech company, PB Tech continues to
significantly impact the development and creation of needed
technology as innovation continues and creativity is maintained
within the organization for a better future.
Demographic, social and cultural factors
The current location of a business is a critical consideration in
making a progressive push within an economy. Understanding
the different needs of the market shares helps establish a more
substantial influence on the business performance.
Continuously, the market changes, and thus there is a need to
develop similar changes and create a positive impact within the

7. industry (Mirfardi, 2011). PB Tech is situated in a culture that
would, in a significant way, influence the different ways
through which performance of creativity is established to suit
the cultural needs of the organization. Being aware of these
needs continues to help PB Tech positively impact the market
and develop more significant support in their functions and
business approach within these communities.
2.2 One External factor and impact on business function
The economic environment is one of the significant factors that
would influence the different business functions and help in the
development and continued growth of the organization. Having
a more excellent source of resources would significantly
establish a more substantial impact on the different outcomes of
the business. The approach affects other functions of the
company and would require critical analysis to develop a
progressive push in the long run.
The affected functions by the economic environment would
involve the aspects of finance. Being the hub of the business,
finance requires consistency and continued engagement that
would help in delivering value and which would in a positive
way help the organization perform well in the market (Maré,
2018). Having a more robust understanding of the business
economic environment would help in the smooth availing of
finances and hence a continued progressive approach within its
operations. It's essential to establish a more significant impact
and ensure a positive impact and progressive approach within
the organization.
A second function that is mainly affected by the economic
environment within an organization is primarily the sales and
marketing function. Having to record more excellent daily sales
would become attached to their ability to advertise and mass
within the market (SARICA, 2014). More excellently, a quality
product would influence the sale volume within the industry and
would similarly affect the organization's revenue. Having the
availability of resources establishes a more substantial impact
on the sales volume and the continued marketing approach.

8. Establishing a proper marketing approach would require
creating a better flow of resources that would enable an
individual to make a positive impact and, in a significant w ay,
help establish a continued impact on the business performance.
Question 3
3.1 The Treaty of Waitangi
The treaty as well known to the business people within New
Zealand, is one of a kind that has continuously favored many
bonuses within the state. With its primary purpose as
continually creating a better working environment for the
business people, the treaty of Waitangi continues to protect the
Maori culture through its provisions and similarly through the
different approaches it established. The treaty fosters the
system to other principles that continuously govern the business
operations within the NZs state and contribute to a better future
for the business in the long run.
Through the treaty, individuals are in a better position to create
a positive impact. They would work freely within the business
through a continued engagement of these principles and observe
the government's regulations (Kawharu, 2018). It’s a critical
approach that became established and aimed to protect the
business people, helping them participate within the business
and receiving protection in the long run. It's a vital force that
would guard the relationships created between the government
(Crown) and the ordinary people who continuously establish
support for the business in the long run.
Some of the examples that would relate to the business
activities and operations of PB Tech would involve the
importation of products to the country. Another example would
apply the concepts of business growth through the establishment
of different branches within the country. The freedom to operate
within the New Zealand market is one of the significant aspects
that continue to thrive for the treaty of Waitangi (Ludbrook,
2014). It supports most of the businesses operating within the
market.

9. 3.2 Policy and procedure design to meet Bicultural partnership.
The PB Tech business environment fosters a greater need for the
business to establish a more substantial influence towards
continued performance within the industry. It's essential to
create this through the different approaches to change and
similarly through the continued engagement of the culture. Bi
culture is one of the significant needs that would influence the
business operations and performance of the company (Huang,
2017). In the future, PB Tech would require establishing
policies that would govern the aspects of culture. Guidelines
that would significantly adhere to and appreciate diversity
within the workplace and demonstrate a significant positive
impact in the long run.
Significantly, the business procedures must establish a more
substantial impact towards the development and creation of
better performance within the business. The procedures
specified in the business operations must create a favorable
implication and support the aspect of bi culture in all ways and
means. It's critical to establish a more substantial impact and
ensure that individuals' creativity and continued engagement are
found through the different positive implications. Biculturalism
is one of the characteristics of Maori. For example, they use the
language of New Zealand cultural background and heritage
cultural background (Maori). Both Maori and non-Maori work
at PB tech, which embodies a bicultural partnership. The Maori
working in PB have the ability to communicate in English and
Maori. When Maori customers access PB technology but cannot
communicate in English, Maori employees can welcome Maori
customers and introduce them to the company's products.
Question 4
Conclusions and Recommendations
PB Tech is a large organization and plays a critical impact
within the technology market in NZ. It's a leading producer and
similarly supplier of computer accessories within this market.
Looking at its performance within its environment, it’s critical

10. to understand that the company's internal environment would
require a push to ensure that risks emanating from the internal
environment are correctly mitigated. Significantly, the external
environment must be boosted. A good approach would be the
continued management of the economic environment that would
contribute to continuous improvement in the products supplied
by the company.
We would conclude that the internal and external environment
of PB Tech affects the business operations and would require
critical management to contribute to a positive impact in the
long run continuously. For the business to perform well in the
market, it requires balancing the different factors and
establishing a better improvement in the various functions. It’s
essential to develop and create a positive understanding of the
same to influence the market better. The company's
recommendations would be to establish a better command
towards the internal functions by improving the business
environment band, creating an understanding between the two
environments.
Furthermore, the treaty of Waitangi is one of a kind and
continuously helps support the business entities within the New
Zealand market. It’s an approach that aims to protect,
participate, and partner within the need to create a more
significant impact on the business's operations. Finally, it’s
critical that the different policies continuously support the
approach to Bi culture and that there is a continued
improvement in the procedures to establish a more robust
command for the same. Significantly, it's a greater need to
develop these approaches to help the business relate well with
its clients and establish a more substantial impact on its
business environment. PB Tech is a critical stronghold in the
New Zealand market. It would require showing a more
significant influence on its business environment to be well -
positioned to achieve its future visions and aspirations in the
long run.

11. References
Dempsey, J. (2015). Moral Responsibility, Shared Values, and
Corporate Culture. Business Ethics Quarterly, 25(3), 319-340.
doi: 10.1017/beq.2015.31
Huang, S. (2017). The Relationship Between Language and
Culture: Evidence From the Deaf Bi-Bi Community.
Perspectives Of The ASHA Special Interest Groups, 2(14), 55-
65. doi: 10.1044/persp2.sig14.55
Kawharu, A. (2018). Arbitration of Treaty of Waitangi
Settlement Disputes. SSRN Electronic Journal. doi:
10.2139/ssrn.3179811
Ludbrook, L. (2014). The Principles of the Treaty of Waitangi:
Their Nature, Their Limits and Their Future. SSRN Electronic
Journal. doi: 10.2139/ssrn.2539314
Maré, D. (2018). The labor market in New Zealand, 2000–2017.
IZA World Of Labor. doi: 10.15185/izawol.427
Mirfardi. (2011). Trust and its Relationship to Demographic
Factors. Journal Of Social Sciences, 7(2), 168-174. doi:
10.3844/jssp.2011.168.174
SARICA, S. (2014). Regional Economic Growth; Socio-
Economic Disparities among Counties. Journal Of Economic
Development, Environment, And People, 3(4), 25. doi:
10.26458/jeep.v3i4.82

12. · Chapter 1: Why is shared information so important in a
learning organization in comparison to an efficient performance
organization? Discuss how an organization’s approach to
sharing information may be related to other elements of
organization design such as: structure, tasks, strategy, and
culture.
· Chapter 1: What are some differences that one might
anticipate among the expectations of stakeholder for a nonprofit
organization versus a for-profit business? Do you believe
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than business managers?
· Chapter 2: How might a company’s goals for employee
development be related to its goals for innovation and change?
How might a company's goals for employee development be
related to its goals for productivity? Explain the ways that these
types of goals may conflict in an organization?
· Chapter 2: Suppose you have been asked to evaluate the
effectiveness of the police department in a medium-sized
community. Where would you begin? How would you proceed?
What effectiveness approach would you prefer?
· Chapter 3: What types of organizational activities do you
believe are most likely to be outsourced? What types are least
likely?
· How can/should a biblical worldview be applied?
atleast 1,000words support your assertions with scholarly
citations in APA format. Any sources cited must have been
published within the last five years.