1. Revenue Cycle Management
Key Performance Indicators
To see the big picture of a practice’s financial health and plan an effective strategy
for revenue cycle management (RCM), three key metrics need to be identified.
NetCollectionsRatio
Percentage of total potential
reimbursement collected out of
the total allowed amount
Greenway Revenue Services
decreases days in A/R
by an average of
32%
DaysinAccounts
Receivable(A/R)
Average length of time it takes
for a claim to be paid
Greenway Revenue Services
improves net collections by
finding unreimbursed
visits, errors and
omissions that result
in denials,
and other uncaptured
revenue opportunities
of practices deal with
10 or more payers,
who each have their own
fee schedule
79%
CleanClaimsRatio
Percent of claims paid at first
submission that have never been
rejected or denied
of delinquent claims
are ever reworked
Only
62% of secondary claims
are filed
Only
59%
99%
Greenway Revenue Services
customers who use Greenway
Clearinghouse Services have a
first-pass
acceptance rate of