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Performance Engineering Sterling MCS-OM - An Accenture Capability (3)
1.
Copyright © 2010
Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. Performance Engineering Sterling MCS-OM - An Accenture Capability
2.
Copyright © 2010
Accenture All Rights Reserved. Agenda • Order Lifecycle Overview • Order Management System Architecture Overview • Performance Test Strategy – Component Tests – Concurrent Runs – Endurance Tests, Load/Stress Tests – Test Results • Performance Engineering – Detection of Performance Bottlenecks – Correction of Performance Bottlenecks • NFR, Agent Server Consolidation, On-Demand Provisioning • Questions
3.
Copyright © 2010
Accenture All Rights Reserved. 3 Order Lifecycle Order Lifecycle Capture Orders ATP Check & Confirm Order Create Fraud Checks Payment Checks Schedule Orders Release Orders Shipment Confirmations Invoice Delivery Notifications
4.
Copyright © 2010
Accenture All Rights Reserved. • Order Lifecycle Overview • Order Management System Architecture Overview • Performance Test Strategy – Component Tests – Concurrent Runs – Endurance Tests, Load/Stress Tests – Test Results • Performance Engineering – Detection of Performance Bottlenecks – Correction of Performance Bottlenecks • NFR, Agent Server Consolidation, On-Demand Provisioning • Questions Agenda
5.
Copyright © 2010
Accenture All Rights Reserved. 5 Sterling MCS-OM Architecture Overview Integration Tier ESB Application TierSterling Agents WAS Sterling 9.0 Business Workflows InfrastructureTier Database TierOracle 11G
6.
Copyright © 2010
Accenture All Rights Reserved. Sterling MCS-OM Application Architecture RedHat Linux WebSphere ESB RedHat Linux Oracle 11G USERS TMS WMS Flagship Stores Sterling 9.0 Business Workflows Database Tier Application Tier User Interface Integration Tier (NAIP) TIBCO CSR Sterling Agents Agents Tier
7.
Copyright © 2010
Accenture All Rights Reserved. • Order Lifecycle Overview • Order Management System Architecture Overview • Performance Test Strategy – Component Tests – Concurrent Runs – Endurance Tests, Load/Stress Tests – Test Results • Performance Engineering – Detection of Performance Bottlenecks – Correction of Performance Bottlenecks • NFR, Agent Server Consolidation, On-Demand Provisioning • Questions Agenda
8.
Copyright © 2010
Accenture All Rights Reserved. Component Test Strategy 8 Order Fulfillment Component Test Component Test Load Actual Throughput Extrapolated Throughput Test Status Order Capture (.com) 5000 Order Capture (CSR) 5000 Order Create in OMS 5000 Schedule Orders 5000 NFR Expected Peak Throughput – 6000 Orders/ Hr for 2012 Expected Average Throughput – 500 Orders/ Hr for 2012
9.
Copyright © 2010
Accenture All Rights Reserved. 9 Component Test Order Capture Order CreateSchedule Orders Capture 5000 .COM Orders Create 5000 Orders in OMS Schedule 5000 Orders in OMS Measure Throughput Check for Memory Leaks Watch for Exceptions Track JVM Resource Utilization Analyze DB Perf
10.
Copyright © 2010
Accenture All Rights Reserved. Component Test Results 10 Order Fulfillment Component Test Component Test Load Actual Throughput Extrapolated Throughput Test Status Order Capture (.com) 5000 5 mins 60000/hr Passed Order Capture (CSR) 5000 5 mins 60000/hr Passed Order Create in OMS 5000 12 mins 25000/hr Passed Schedule Orders 5000 65 mins 4615/hr FAILED NFR Expected Peak Throughput – 6000 Orders/ Hr for 2012 Expected Average Throughput – 500 Orders/ Hr for 2012
11.
Copyright © 2010
Accenture All Rights Reserved. Endurance & Load Test Strategy/Results 11 Test Duration Server Name Expected Throughput (Peak) Throughput Actual ThroughputInstance 1 Instance 2 5Hrs 30mins Order Capture (.com) 6000/Hr 22,747 22,644 8,252/Hr 5Hrs 30mins Order Capture (CSR) 6000/Hr 17839 17,788 6,427/Hr 5Hrs 30mins Order Create in OMS 6000/Hr 25,000 25,000 9,090/Hr 5Hrs 30mins Schedule Orders 6000/Hr 30,454 25,009 10,084/Hr 5Hrs 30mins Release Orders 6000/Hr 30,500 30,000 11,000/Hr 2 Hrs InventoryLoad 500,000 in 2 Hrs 200,000 279900 479,900 2 Hrs InventorySync 500,000 in 2 Hrs 200,000 279,900 479,900
12.
Copyright © 2010
Accenture All Rights Reserved. • Order Lifecycle Overview • Order Management System Architecture Overview • Performance Test Strategy – Component Tests – Concurrent Runs – Endurance Tests, Load/Stress Tests – Test Results • Performance Engineering – Detection of Performance Bottlenecks – Correction of Performance Bottlenecks • NFR, Agent Server Consolidation, On-Demand Provisioning • Questions Agenda
13.
Copyright © 2010
Accenture All Rights Reserved. Detection of Performance Bottlenecks 13 Tier Tools Employed Application & Agents Tier GC Logs, Heap Dumps, Thread Dumps, Core Dumps, Patrol Perceive DB Tier OEM, AWR Reports Integration Tier Monitoring Inbound/Outbound rates, Patrol Perceive UI Tier Load Runner ( Response Time, Concurrent Users)
14.
Copyright © 2010
Accenture All Rights Reserved. Detection of Performance Bottlenecks • Monitoring resource (CPU, RAM, NETWORK, DISK, I/O) usage • Getting Garbage Collection (GC) logs, Heap Dumps, Thread Dumps and Java Core Dumps for the App Tier • Analyzing the following parameters – Frequency of garbage collection – Frequency of allocation failures – Continuous increase in Heap Occupancy – Time spent in Mark, Sweep and Compaction Phases during GC • Oracle Enterprise Manager – Monitor the blocking locks – Disk Read time – AWR reports for costly queries
15.
Copyright © 2010
Accenture All Rights Reserved. 15 Time CPUUtilization SystemLoad 100% CPU Utilization vs. System Load -Normal Day
16.
Copyright © 2010
Accenture All Rights Reserved. 16 CPU Utilization vs. System Load - Problematic Day Time 100% CPUUtilization SystemLoad
17.
Copyright © 2010
Accenture All Rights Reserved. 17 <af type="tenured" id="26" timestamp="May 24 03:44:36 2011" intervalms="206808.702"> <minimum requested_bytes="8208" /> <time exclusiveaccessms="0.023" /> <tenured freebytes="0" totalbytes="536870912" percent="0" > <soa freebytes="0" totalbytes="536870912" percent="0" /> <loa freebytes="0" totalbytes="0" percent="0" /> </tenured> <gc type="global" id="40" totalid="40" intervalms="206808.932"> <refs_cleared soft="0" threshold="32" weak="293" phantom="0" /> <finalization objectsqueued="359" /> <timesms mark="33.011" sweep="2.951" compact=“567.000" total="36.047" /> <tenured freebytes="454482000" totalbytes="536870912" percent="84" > <soa freebytes="454482000" totalbytes="536870912" percent="84" /> <loa freebytes="0" totalbytes="0" percent="0" /> </tenured> </gc> <tenured freebytes="454473792" totalbytes="536870912" percent="84" > <soa freebytes="454473792" totalbytes="536870912" percent="84" /> <loa freebytes="0" totalbytes="0" percent="0" /> </tenured> <time totalms=“603.263" /> </af> Garbage Collection Logs
18.
Copyright © 2010
Accenture All Rights Reserved. 18 Leaky JVM Heap Consumption HeapConsumption Time 100%
19.
Copyright © 2010
Accenture All Rights Reserved. Thread Dumps – Blocking Threads
20.
Copyright © 2010
Accenture All Rights Reserved. Correction Process • Fixing the piece of code causing Memory Leaks – Dev Team • Reducing the size of objects/allocation requests – Dev Team • Tuning the heap size and frequency of GC – Perf Team • Incorporating incremental GC – Perf Team • Repeating Component and Endurance runs to show the difference in performance – Perf Team
21.
Copyright © 2010
Accenture All Rights Reserved. Leak Free JVM Heap Consumption Time HeapConsumption 100%
22.
Copyright © 2010
Accenture All Rights Reserved. • Order Lifecycle Overview • Order Management System Architecture Overview • Performance Test Strategy – Component Tests – Concurrent Runs – Endurance Tests, Load/Stress Tests – Test Results • Performance Engineering – Detection of Performance Bottlenecks – Correction of Performance Bottlenecks • NFR, Agent Server Consolidation, On-Demand Provisioning • Questions Agenda
23.
Copyright © 2010
Accenture All Rights Reserved. Agent Server Consolidation 23 Process Name (JVM) # of instances for 2012 Xmx (MB) JVM Memory Footprint (MB) Order Create in OMS 2 512 800 Schedule Orders 2 512 800 Release Orders 2 512 800 InventoryLoad 10 512 8000 InventorySync 10 512 8000 Total RAM Required on Agents Box 18.4 GB
24.
Copyright © 2010
Accenture All Rights Reserved. On-Demand Provisioning 24 Time CPUUtiliization Nov 4Cores, 48GBRAM 10Cores, 80GBRAM Feb
25.
Copyright © 2010
Accenture All Rights Reserved. THANK YOU!! 25
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