Personal Information
Organización/Lugar de trabajo
Bath, Somerset United Kingdom
Sector
Hospitality / Leisure
Sitio web
www.hgem.com
Acerca de
HGEM provides the Guest Experience Management solution for the hospitality industry. We know the actual experience of your guests does not always match your intentions- we help you bridge that gap with technology and services.
We use a unique benchmarking framework to define key standards in the context of your brand and then use a methodology to do 3 things: engage your audiences (both internal and external), measure performance (using mystery visits and feedback analytics), and improve your results (through actions and learning).
Etiquetas
customer experience management
customer experience
guest experience management
guest experience
hospitality
local produce
food
seasonal ingredients
food produce
restaurant
sustainability
restaurants
deliveroo
delivery companies
Ver más
Presentaciones
(2)Infografías
(1)Personal Information
Organización/Lugar de trabajo
Bath, Somerset United Kingdom
Sector
Hospitality / Leisure
Sitio web
www.hgem.com
Acerca de
HGEM provides the Guest Experience Management solution for the hospitality industry. We know the actual experience of your guests does not always match your intentions- we help you bridge that gap with technology and services.
We use a unique benchmarking framework to define key standards in the context of your brand and then use a methodology to do 3 things: engage your audiences (both internal and external), measure performance (using mystery visits and feedback analytics), and improve your results (through actions and learning).
Etiquetas
customer experience management
customer experience
guest experience management
guest experience
hospitality
local produce
food
seasonal ingredients
food produce
restaurant
sustainability
restaurants
deliveroo
delivery companies
Ver más