Gain from the best practices, technologies and minds

1. Fact sheet
Gain from the best practices,
technologies, and minds
HP Life Sciences Center of Excellence
Whether it’s end to end or mind to mind, HP knows how
to deliver excellence by bringing together the best to
benefit clients.
Understanding the
challenges
You cannot solve client issues unless you’re
industry savvy. And that takes smarts—lots of
them from many sources.
The HP Life Sciences Center of Excellence draws
together the best practices, technologies, and
brightest minds from industry, academia, and
business partners. Together, they discover,
strategize, and provide industry solutions,
measurably reducing costs and improving
productivity for healthcare and life science
companies.
We share different perspectives and insights,
addressing industry issues to:
• Reduce time and money spent on research
and development
• Respond to changing regulatory requirements
• Enable rapid onboarding of the clinical and
sales workforce
• Provide secure environments for data
analysis, sharing, and collaboration
• Optimize current business processes
Sharing industry knowledge
The center of excellence is a hub for
knowledge sharing. It contains a portfolio of
internal and external services provided across
the life sciences industry and collateral, such
as references, case studies, and white papers.
This information identifies gaps, opportunities,
and trends to drive innovation through reuse
or enhancements of HP services, intellectual
property, and capability building for integrated
industry solutions.
The center has accountability for the end-to-
end lifecycle—from defining requirements
to architectural considerations, long-term
operational support requirements, sales and
marketing materials.
Here, we generate new growth opportunities
and quick wins, improve client renewal rate,
close big logo clients, and increase margin
of the life sciences segment. The work at the
center elevates recognition of HP as a leader
and trusted partner throughout the industry.
Making commitments and
investments
HP invests its own resources for the bulk of
the center of excellence work. This includes
bringing ideas and managing innovation
projects, partnership relationships, and
other resources.
Clients benefit from our ability to modify
existing solutions or quickly develop new
innovative ones. In addition, they gain fast
access to expertise and complementary
solutions through proof of concept from the
company’s established network of technology
and service partners.
By vastly improving IT-related services, the
center benefits clients by:
• Measurably reducing the time to market for
potential new therapies
• Providing performance baselines for a range
of development and business activities
• Lowering the cost of leveraged or dedicated
IT services
• Creating a single IT service and application
source—independent of suppliers, vendors,
or IP—where life science firms can better
meet their business needs
• Supporting faster, simpler enhancements to
meet required specifications
• Providing a tested, field-proven IT service
environment for the industry
Insights
• Clients seek trusted
advisors with industry-
specific insight.
• The HP Life Sciences
Center of Excellence
facilitates sharing of
knowledge.
• Within the center, HP
brings discernible value
to healthcare and life
sciences clients.

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Fact sheet | HP Life Sciences Center of Excellence
Turning insight to solutions
The HP Life Sciences Center of Excellence
works with clients to understand their industry
needs and challenges. We use our expertise
and experiences with other clients, bringing
those related insights to create industry-
specific solutions.
At the center, academia, industry and technology
experts work side by side with HP Labs and
innovation groups. Together, they apply the
latest technologies, enabling them to support
the New Style of Business. This provides a core
foundation for businesses to innovate around
existing processes, developing new efficiencies
and optimizing current uses.
This collaborative work fosters strong client
relationships by understanding their pain
points and offering fresh perspectives into
problems. Ultimately, clients seek service
providers with solutions that improvise
the way they do business and enable fast
prototyping and speed to market.
Defining, delivering value
Within the center of excellence, HP brings
discernible value to clients. It’s defined and
delivered in real business terms, which
includes managing strategy, IT architecture,
and services.
Strategy management
At the strategic level, the center establishes
far stronger links between an IT service and
solution provider and leadership of a life
sciences organization.
Service portfolio management
The center manages a portfolio to ensure
life sciences firms get optimized, cost-
efficient business results. It makes certain
development, transition, and operational
activities yield measurable business results.
It also examines current and proposed
services, evaluating viability and the
withdrawal of lower-value solutions. New
solutions can be prioritized and industrialized.
Service factory model
By leveraging global best practices and a
proven lifecycle-based framework model,
the service factory model facilitates the
design, construction, testing, deployment, and
operation of a service. This enables the center
of excellence and life sciences organizations
to examine underlying business processes,
costs and other constraints, architecture, and
delivery requirements.
Architectural management
To ensure compatibility with existing and
future infrastructure, life sciences firms should
closely manage service-related architectures.
Current and proposed services must integrate
seamlessly with organizational environments
and key solution providers.
Service management and readiness
The center addresses service readiness across
a spectrum of variables—from strategic
business maturity to technology design,
transition capabilities, and the operational
environment. This service management model
leverages people, processes, and tools across
business units, organizations, and the wider
life sciences sector.
Collaborating worldwide
The HP Life Sciences Center of Excellence
provides a collaborative, results-oriented
framework. It’s capable of supporting the
IT requirements of a complex healthcare
enterprise—from mapping strategy to
capitalizing on trends to combining industry-
centric capabilities with cross-industry and
common content.
The center leverages the resources needed
to drive automation, reduce site and process
variances, and address specific organizational
challenges and opportunities. Those
capabilities are reflected in the experts,
processes, tools, and metrics assembled for
the task at hand.
As part of this work, HP is a member of the Pistoia
Alliance. This group of life sciences industry
experts uses precompetitive collaboration to
address issues of aggregating, accessing, and
sharing data—essential to innovation but
provides little competitive advantage.
As a world leader, HP expertise includes:
• Almost 50 years of experience serving the
health and life sciences industry
• More than 10,000 professionals dedicated to
supporting health and life sciences
clients worldwide
• 250-plus clinical professionals
• Eight of the top 10 global Fortune 500
pharmaceutical companies as HP clients
Learn more at
hp.com/enterprise/healthcare
© Copyright 2015 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only
warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein
should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
4AA5-8038ENW, April 2015