Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Mcintyre - Mastering employee relations
1. 1 MASTERING EMPLOYEE RELATIONS RESULTS IN A SUPERIOR ORGANIZATION Gene McIntyre, JDHRStrategic Consultant & Business Partner August 2011
2. Mastering Employee Relations = Superior Organizations STRATEGIC BUSINESS PARTNER HR CONSULTANT PERSONNEL MANAGERS REGULATORY/POLICING The Evolution of the HR Profession RECORD KEEPER/PROCESSING CENTER PAYROLL PROCESSORS
44. Approaching your responsibilities from a programmatic rather than a reactionary perspective (systems thinking)Gene McIntyre, JD August 2011 Copyrighted
45. 7 Mastering Employee Relations = Superior Organizations How would you answer the following questions: What percentage of your time do you spend resolving issues? What percentage of your time to you spend developing and executing strategy to prevent issues from happening? Are your employee relations managing you or are you managing your employee relations? How do you go from managing to mastering? Gene McIntyre, JD August 2011 Copyrighted
48. You received an EEOC complaint for harassment in the workplace.
49. Loss Prevention notifies you that a team member got caught stealing. You need to terminate employment.Gene McIntyre, JD August2011 Copyrighted
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51. Manager C has been in the organization for years and his temper outbursts are legendary. It takes a trooper to last in his department.
52. Your managers are super stars when it comes to their technical and sales abilities, but most are fairly new to leadership and do not command Title VII, harassment, discrimination or other critical HR topics.
53. Due to the nature of the business, employees in this retail environment spend hours unsupervised. Theft is rampant.Gene McIntyre, JD August2011 Copyrighted
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55. You make an appointment to meet with the manager whose department has a high turnover of administrative assistants to assess whether he understands the reasons. You follow up with suggestions.
56. You research sources of diversity and/or harassment training and establish a calendar to deliver such training throughout the organization to managers and non-supervisory employees alike.
57. You initiate a conversation between loss prevention, operation leaders and HR to assess strategies to stop theft.Gene McIntyre, JD August2011 Copyrighted
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59. Patterns perspective – Adaptive action- you are not trying to fix a problem necessarily. You assume that this pattern is unavoidable or one that the business is willing to deal with, so you adapt your practice and business to it.
60. Systemic structure perspective – Creative Action – you modify the system – the structures, circumstances and agents that have a direct impact on events.A great start to transform your organization or business - Start with the modification of your own perspective! Gene McIntyre, JD August 2011 Copyrighted
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63. 13 Mastering Employee Relations = Superior Organizations Are you adding value to your current business? To your employer? Adding Value – Mastering rather than being Mastered by Employee Relations is the Name of the game for any serious HR Strategist. Gene McIntyre, JD August 2011 Copyrighted