1. USAGE OF SOCIAL NETWORKS BY
LIBRARIES: ANALYZING THE USAGE
OF FACEBOOK BY UNIVERSITY
LIBRARIES IN TURKEY
QQML 2013, 4-7 June 2013, Italy, Rome
HAKAN DİKBAŞ
Hacettepe University
hakandikbas09@gmail.com

2. Outline
 Introduction
 Method
 Findings
 Conclusions
 Suggestions
QQML 2013, 4-7 June 2013, Italy, Rome

3. Introduction
QQML 2013, 4-7 June 2013, Italy, Rome
 Social Networking
 Facebook

4. Method
 Date: 2013 January – 2013 April
 194 Universities
 Page, Profile, Group
 Search: Different keywords
 Photos and videos
 Link
 Join Facebook
 JSTOR, Library Search
QQML 2013, 4-7 June 2013, Italy, Rome

5. Findings
194
- 170 University
- 24 Other (Vocational school, academy,
army schools)
QQML 2013, 4-7 June 2013, Italy, Rome

6. Facebook Profiles
Profile type Number
Page 52
Personal profiles 11
Groups 6
Total 69
QQML 2013, 4-7 June 2013, Italy, Rome

7. Facebook Metrics
Metric Total no
People 80198
Photos 9080
Videos 50
Links 22
Only Library Search 4
Only JSTOR 1
Library Search and JSTOR 1
QQML 2013, 4-7 June 2013, Italy, Rome

8. Conclusions
 Today, when almost everyone has a personal Facebook
page, users who would like to gain information about the
academic libraries and follow them are heading towards the
web pages like Facebook.
 Facebook pages have no adequate information and the
Facebook pages of academic libraries are utilized for
personal communication, private photos and videos. It is
revealed that utilizing from Facebook pages of academic
libraries in a personal profile page type is difficult.
 The usage level of web services such as Library Search and
JSTOR is low. Academic libraries do not give links of their
Facebook pages in their official web sites. This reduces the
reliability of libraries’ Facebook pages.
QQML 2013, 4-7 June 2013, Italy, Rome

9. Suggestions
QQML 2013, 4-7 June 2013, Italy, Rome
 In social networks, the formality of academic libraries
should be maintained.
 In their official web pages, academic libraries should
give their links of social network sites they use and
they should give their social network link on
“Communication” tab if they have.
 In Facebook pages, unnecessary personal photos and
videos should not be shared. Instead, videos and
photos about library should be shared.

10. Suggestions
QQML 2013, 4-7 June 2013, Italy, Rome
 Because they pose an obstacle in instant
communication, , profil pages and group pages
should not be used as a Facebook page type.
Instead, “like page type” should be used.
 The Facebook pages of academic libraries should be
opened with their official names and abbreviations
should not be used.
 New technologies should be kept up with and
technological applications (e.g.JSTOR) should be
integrated into the Facebook pages. .Education about
social network and Facebook usage should be given
to librarians.

11. USAGE OF SOCIAL NETWORKS BY
LIBRARIES: ANALYZING THE USAGE
OF FACEBOOK BY UNIVERSITY
LIBRARIES IN TURKEY
QQML 2013, 4-7 June 2013, Italy, Rome
HAKAN DİKBAŞ
Hacettepe University
hakandikbas09@gmail.com