Haluk Demirkan, Presentation "Relief Operations: How to Improve Humanitarian Systems with Smart Analytics & Knowledge Management," 84th Civil Affairs “PHOENIX” Battalion Academic Week, Joint Base Lewis-McChord (JBLM), WA, March 2015.
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Relief Operations: How to Improve Humanitarian Systems with Smart Analytics & Knowledge Management
1. Prof. Haluk Demirkan
haluk@uw.edu
strong business understanding with deep technical background
Professor of Service Innovation and Business Analytics
Milgard School of Business, University of Washington (UW) - Tacoma.
Co-Founder & Board of Director - International Society of Service Innovation Professionals
Track Chair: Analytics, Mobile & Service Science at the Hawaii Int. Conf. on Sys. Science
Professional student
PhD in Information Systems & Operations Mng.;
PME & ME in Industrial & Systems Eng.;
BS in Mechanical Eng;
PMP from PMI
We cannot solve our problems with the same
thinking we used when we created them.
Albert Einstein
"Relief Operations: How to Improve Humanitarian Systems with
Smart Analytics & Knowledge Management," 84th Civil Affairs
“PHOENIX” Battalion Academic Week, Joint Base Lewis-McChord
(JBLM), WA, March 2015.
2. Transdisciplinary Application of
Service Science + Information Systems + Supply Chain Management
for Sustainable Innovations
Selected Awards and Honors
2015 - IBM Faculty Award (being nominated) – Service Innovation Ecosystem Lab
2014 - Association for Inf. Sys. ranked 5th in Top-100 World-wide IS Researchers
2012 - Recipient of Center for Services Leadership Research Award
2011 - Journal of Service Research – Service Innovation
2010 - IEEE Computing Society – Research on Sustainable IT Services
2011 - Decision Sciences Journal of Innovative Education – Analytics
2008 - IBM Faculty Award – Research on Design Science for Self Service Systems
Academic experiences: ~ 15 years
higher education teaching, and inter- and trans-disciplinary applied research
Professional experiences
15+ years of professional work & executive education experiences on strategic
information systems & management
Selected Academic Accomplishments Since 2002
150+ publications including HBR, Informs, IEEE, ACM, and others
Research, Consulting & Professional Education with Intel, American Express, IBM,
Bank of America, Citibank, AT&T, MicroStrategy and many others
Co-Editor of a Book Collection Service Systems & Innovations in Business and Society
WHO I AM - Haluk Demirkan, PhD & PMP
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