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LinkedIn Case Studies May 16

  1. Giving You Market Leading Social Media 83 Harcourt Street, Dublin 2 | www.leadingsocial.net Case studies
  2. EVENT LEADING SOCIAL PRESENTS GARY VAYNERCHUK As Dublin’s first dedicated Social Media Marketing agency, we wanted to raise awareness around the services that we offer to businesses around the world. To do this, we brought one of the world’s leading social media experts Gary Vaynerchuk to Dublin. To sell out this event, we produced and executed a social media strategy. GOALWHEN We began our work by first identifying the exact target market that we wanted to attract to the event. We then used both commonly available research and our experience to select the channels we were going to use to hit the decision makers with our advertising. This was a vital step in order to produce stunningly visual graphics that not only showed off Leading Social as a market leading agency but also drove direct sales to the event. These graphics were then backed up with a robust advertising strategy that included a range of extremely targeted advertisements which, in turn, increased the reach within the target demographic. ACTION Within four weeks of announcing the event, we had raised massive awareness around the services we offer. This came in the form of new work being generated as a direct result of the event. In addition to this, we had a completely sold out event. Our ability to measure end to end results of the ticketing process meant that we could optimise our advertising spend based on the number of tickets that we sold. RESULT PLATFORMS 2016 MARCH SOLD OUT EVENT WITHIN 3 WEEKS
  3. PDST CAMPAIGN THE NON CONSENSUAL SHARING OF INTIMATE IMAGES The Webwise initiative of the Professional Development Support Service for Teachers (PDST) acts as the awareness centre for the Safer Internet Ireland project. As part of this day, they wanted to run a social media campaign targeting teenagers in Ireland on the issue of non-consensual sharing of intimate images (revenge porn) as part of a broader public awareness campaign on the topic of sexting. Leading Social were tasked with creating digital content for this social media marketing campaign. GOALWHEN We began our work with PDST by first identifying the exact target market that was going to be consuming the campaign message. We then used this data to plan the story through iterations of research and brainstorming. Once things had been signed off, development then began on the video with shooting and editing. We also created two native articles to be published on Teen Times. Once all production was complete, we posted the video natively on Facebook through the Teen Times Facebook page. We supplemented this with extremely targeted advertisements that increased the reach within the target demographic. ACTION Within the first day of this video launching on Facebook, the video had “gone viral”. We reached a combined total of over 1.1 million people between the ages of 13 and 20 years of age. The video was picked up by news outlets such as HerFamily.ie. RESULT PLATFORMS 2016 EARLY REACHED OVER 1 MILLION PEOPLE ORGANICALLY
  4. SOCIAL MEDIA ADMINISTRATION BURRITOS & BLUES Build on-brand Facebook & Twitter social presences for Burritos and Blues. The client wanted to raise brand awareness and encourage target market engagement. The ultimate goal was to increase the number of sales in store. GOALWHEN We began our work with Burritos & Blues by first identifying the exact target market and what USP would engage with them. Using this data, we created tailored and visually appealing content to engage the target market. We then augmented this organic performance with a small spend. The content encouraged sales in a subtle yet effective manner. Our initial analysis of the early engagement allowed us to further refine the content for the later parts of the campaign. ACTION Within the first three months of 2016 the organic reach and engagement of Burritos & Blues had more than quadrupled. This meant that more customers were seeing their content and more were interacting with it. This led to a notable rise in sales across the group and we’re expecting these results to keep improving as we continue to work with the brand. RESULT PLATFORMS 2016 EARLY THE ORGANIC REACH 4 TIMES
  5. SOCIAL MEDIA ADMINISTRATION EDUCOGYM Increase the number of leads produced by social media, raise brand awareness and encourage more people to join Educogym. GOAL 2016 WHEN We worked with the client to identify their perfect customer. We then matched this with insights that we had taken from their social platforms and Google Analytics. We paired this with the USP that would engage their perfect customer in the best way. Using this data, we created tailored and visually appealing content to engage the target market. We also incorporated it into lead generation ads on Facebook. Our initial analysis of the early engagement allowed us to further refine the content for the later parts of the campaign. ACTION Within the first three months of 2016 we managed to increase the number of leads coming from social media by 3X. In addition to this, we increased the reach of the page by 3X. This led to a notable rise in sales across the group and we’re expecting these results to keep improving as we continue to work with the brand. RESULT PLATFORMS EARLY THE NUMBER OF LEADS 3 TIMES
  6. SOCIAL MEDIA ADMINISTRATION FRESH THE GOOD FOOD MARKET To develop and build an on-brand social presence for Fresh. The main aims for the client were to raise brand awareness and to encourage their target audience to interact with the brand. The overall goal of our strategy was to increase footfall across Fresh stores. GOAL 2015 WHEN We began our work with Fresh by first identifying their various target markets. These target markets each needed specific USPs in order to encourage them to engage with the brand. Our content has encouraged sales in a subtle but efficient manner. Through testing various forms of content and analysing the results, we were able to refine our work to ensure the greatest efficiency in spend and highest level of engagement was achieved for Fresh. ACTION Over the course of 3 months the number of followers across Fresh’s social platforms doubled, from 2,000 people to over 4,000. As a result of this we have seen an increase in store traffic and sales across the group. We are expecting these results to keep improving as we continue to work with the brand. RESULT PLATFORMS DOUBLEDTHE NUMBER OF FOLLOWERS
  7. SOCIAL MEDIA ADMINISTRATION BLANCHARDSTOWN CENTRE 250%INCREASE IN ATTENDANCE To build awareness around a student focused event in the shopping centre. The campaign ran over four weeks before the event to ensure record attendance. GOAL 2015 WHEN We began our work by identifying the exact target market for this event on Facebook and pinpointed what would drive the footfall on the night. Using the data gained, we created shareable and interesting content to engage with the target market. We aimed to encourage word of mouth in a subtle but effective fashion. Our initial analysis of the early engagement allowed us to further refine the content for the later parts of the campaign. ACTION Through the actions taken on behalf of Blanchardstown Centre, we managed to engage a huge number of potential customers online, resulting in an unprecedented boost in anticipation for the event. There was a larger pool of highly targeted potential customers seeing their content than ever before. This resulted in more people interacting with the content leading to a huge increase of awareness of the event. All of this culminated in a record attendance in the centre on the night. RESULT PLATFORMS
  8. SOCIAL MEDIA ADMINISTRATION BOMBAY PANTRY Build on-brand Facebook & Twitter social presences for Bombay Pantry. The client wanted to raise brand awareness and encourage target market engagement. The ultimate goal was to increase the number of online orders. GOAL 2015 WHEN We began our work with Bombay Pantry by first identifying the exact target market and what USP would engage with them. Using this data, we created tailored, visually appealing content to engage the target market. The content encouraged sales in a subtle yet effective manner. Our initial analysis of the early engagement allowed us to further refine the content for the later parts of the campaign. ACTION Within three months our clients organic reach and engagement had more than doubled. It meant that more customers were seeing their content and more were interacting with it. This led to a notable rise in sales across the group and we’re expecting these results to keep improving as we continue to work with the brand. RESULT PLATFORMS DOUBLEDORGANIC REACH & ENGAGEMENT
  9. SOCIAL MEDIA ADVERTISING ENTERPRISE IRELAND RECOMMISSIONED CAMPAIGN Develop and manage a social media advertising campaign for Enterprise Ireland. The campaign goals were to raise brand awareness and generate sign ups to the Enterprise Ireland IBYE Competition within a specific market segment. GOAL 2015 WHEN We created engaging content to encourage click-throughs and it resulted in a large increase from candidates. We also used targeting to create specific groups within the agreed chosen market. We grouped people through their behaviour. An example of targeting was if they either owned business pages or liked and engaged with business orientated/themed pages. ACTION We were working on a campaign that had previously been done by another party in 2014. Enterprise Ireland reported the highest level of satisfaction with our work and results that dramatically exceeded the previous year. RESULT PLATFORMS
  10. SOCIAL MEDIA ADVERTISING KPMG AUTUMN 2014 - SPRING 2015 WHEN We started by creating engaging content to encourage click-throughs and increase applications to the competition. Specific groups of students who attended the chosen universities were targeted for maximum impact. Using real time analytics, we refined our work to ensure the greatest efficiency in ad spend. ACTION KPMG described the Leading Social campaign as outstanding and noted their KPI’s increased 300%. We were working on a campaign that had been done by another company in 2014 and the results were improved dramatically through the work of Leading Social RESULT PLATFORMS Develop and manage a social media advertising campaign for KPMG. We aimed to increase brand awareness and generate sign ups to KPMG’s International Case Competition within a specific market segment. GOAL NUMBER OF APPLICANTS AS PREVIOUS CAMPAIGN 3 TIMES
  11. SOCIAL MEDIA ADMINISTRATION PIZZA HUT 300%INCREASE IN ENGAGEMENT To build on-brand Facebook & Twitter social presences for Pizza Hut Delivery. The campaign had two aims. First, to raise brand awareness and encourage target market engagement. Second, deliver a large increase in people placing online orders. GOAL 2014 / 15 WHEN We began our work with Pizza Hut Delivery by first identifying their exact target market and the USP to engage with them. Using the information, we created bespoke mouth-watering content that engaged with their target market. This encouraged sales in a subtle yet effective fashion. We analysed the engagement from posts and using this data we continued to refine the campaign. ACTION Within the first three months, we saw a 300% increase in the level of engagement. Both Facebook and Twitter had a 250% increase in the growth rate of fans with all results increasing month-on-month. RESULT PLATFORMS
  12. GLOSSARY OF TERMS LIKES The cumulative number of those who have chosen to be updated by your pages information. CHECK INS The number of people who have used GPS in order to communicate via the internet that they are in your premises. STORIES CREATED A story on Facebook is created when a user likes your Page, posts to your Page’s Wall, answers a Question you posted, RSVP’s to one of your events, mentions your Page, phototags your Page, checks in at your Place or likes, or comments on/ shares one of your Page posts. IMPRESSIONS Refers to the number of times your content is displayed. REACH Measures the number of unique people who saw your content. “ORGANIC” AND “VIRAL” IMPRESSIONS Refers to the number of unique people who had the ability to see your post in News Feed or on your Page, including people who saw it from a story shared by a friend when they liked, commented on or shared your post, answered a question or responded to an event. TWITTER ENGAGEMENT This score indicates how well you are communicating and interacting with your audience. TWITTER INFLUENCE This score indicates your growth and interest level among your audience. CONVERSATION VS UPDATES Tweets that are tracked as a “conversation” are ones you send as a @reply to another Twitter handle, whereas “updates” are tweets that you send out to your entire audience. NEW CONTACTS VS EXISTING When you send a reply to a Twitter user for the first time we count that as a new contact. Existing contacts are Twitter users that you have previously engaged with that you have contacted again during your specified date range.
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