This document discusses AI chatbots in India and their potential benefits for businesses. It explains that chatbots are automated software programs that can handle customer service tasks like answering common questions. While chatbots may not be as sophisticated as human agents, they are cheaper to implement and maintain than hiring staff. The document advocates that chatbots provide a predictable customer experience and are easy to build on platforms like Facebook Messenger. Some key benefits mentioned are reducing business costs, giving simple answers to common questions quickly, and always representing the brand positively. The conclusion provides details on ClariBot, an AI chatbot created by Claribot that can answer customer queries from a database of FAQs.
2. AI CHATBOT IN INDIA
Asking whether AI Chatbot in India are right for your business is
like asking if social media marketing is right for you. If they
haven’t made it to your industry yet, bots are well on their way.
Messaging apps are becoming the next big thing in marketing.
Social media is still king, but messaging apps are slowly taking
over. The way to capitalize on this is through bots.
When a new channel starts to show promise, we tend to get
overexcited and overwhelm our audience.
A little restraint will go a long way, especially with AI Chatbot in
India. As efficient as they are, research shows that people really
don’t like them. They can be the key to overwhelming success but
their proper application is crucial.
3. WHAT IS EXACTLY CHATBOT?
There’s a simple answer and a complicated answer to that question. Forget the
complicated answer, as it doesn’t pertain to you as a marketer.
All you need to know is that a “bot” is a piece of software that automates a task
or a group of tasks.
There is a variety of bots available. Some are able to handle a range of tasks,
while others are more limited. Bots are designed and built to do very specific
things.
In practical terms, this means that the chatbot program will have a series of pre-
written responses to interact with humans.
For example,imagine your company that manufactures harmonicas. People
often find themselves on your website trying to find the best harmonica for
them. Instead of directing them to support staff, you implement a chatbot. When
the person visits your site, the chatbot initiates interaction. It then reads the
visitor’s questions and uses preprogrammed responses to answer them.
Instead of communicating with another person, your customer gets an answer
from an automated system. It’s more streamlined, faster, and, best of all,
instantly available.
4. BENEFITS OF CHATBOTS
The surface benefit of using AI ChatBot in India is pretty obvious. You don’t
have to pay a staff member to engage in customer service. But that’s not all.
Bots are useful in a lot of other ways, as well.
Bots are easy to build and implement. You can design a bot for Facebook
Messenger in under half an hour. Granted, this won’t be the most sophisticated
bot ever made but it will get the job done. Even a simple chatbot can be very
useful and cost-effective.
Bots give simple answers to simple questions. A lot of people just want a quick
and simple answer to a short question. So, instead of having to sift through the
database or speak with a person, people can get their answers instantly and be
on their way.
Bots always put your best foot forward. An interaction with a bot will always be
predictable. Your brand image will be presented in the best possible light every
time. A chatbot won’t lose his temper or insult anyone.
The potential of bots is still unexplored. Bots are being adopted en masse and
the sky’s the limit for them. At present, it’s hard to predict how the use of bots
will evolve.
5. GET MORE DETAILS
ClariBot – The Saas AI ChatBot in India is created by Claribot – is
an asset to every website and every business. It takes care to
answer contextual queries of your customers from a given
database of frequently asked questions! (FAQs) to
Know more Visit our Website:https://www.claritaz.com/
