Personal Information
Organización/Lugar de trabajo
Mumbai Area, India India
Ocupación
Area Head
Sector
Telecom / Mobile
Acerca de
MBA with General Management holding 10 Yrs of experience in Telecom spanned 10 yrs through my tenure with Reliance Communication,Tata Teleservices,Bharti Airtel and Hathway in Wireless,Wired and Data products.
• Customer Care (Customer Life cycle Mgt,U&R,increasing CSAT score etc.)
• Retail Telecom (P/L,revenue/sq feet,store ambience,brand building,etc)
• Customer Retention
• Churn Management
• Strategic Planning
• Customer Relationship Management.
• Vendor/Agency Management.
• Complaint Management.
• Sales.
• Collection.
Specialties: People magement,Revenue enhancement,multi-tasker,flexible,quick learner.
Have a very strong back and front end experience of all the...
Documentos
(1)Personal Information
Organización/Lugar de trabajo
Mumbai Area, India India
Ocupación
Area Head
Sector
Telecom / Mobile
Acerca de
MBA with General Management holding 10 Yrs of experience in Telecom spanned 10 yrs through my tenure with Reliance Communication,Tata Teleservices,Bharti Airtel and Hathway in Wireless,Wired and Data products.
• Customer Care (Customer Life cycle Mgt,U&R,increasing CSAT score etc.)
• Retail Telecom (P/L,revenue/sq feet,store ambience,brand building,etc)
• Customer Retention
• Churn Management
• Strategic Planning
• Customer Relationship Management.
• Vendor/Agency Management.
• Complaint Management.
• Sales.
• Collection.
Specialties: People magement,Revenue enhancement,multi-tasker,flexible,quick learner.
Have a very strong back and front end experience of all the...