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CONTEMPLATING THE NEXT ERA OF WORK
SIX QUESTIONS OUR CEO IS ASKING HIMSELF
Will the overriding purpose of our organisation
still hold true in the new world?
Will skills gaps be created that we’ll need to address?
1. HOW ARE THE NEEDS, WANTS AND EXPECTATIONS OF
CUSTOMERS GOING TO CHANGE?
Will the way we deliver our services look
the same?
How will this impact the existing roles and skills
within our business and those of our
customers?
2. HOW WILL THE PACE OF AUTOMATION AND
DIGITALISATION, THAT HAS INCREASED IN MANY
INDUSTRIES DURING THE CRISIS, MANIFEST ITSELF?
What can we do to mitigate that?
How will we tackle the need to enable people to
access the skills training they will need to adapt
their own careers to the new world?
3. COULD THE POTENTIAL DISRUPTION TO THE EDUCATION
SECTOR CAUSE LONG-TERM SKILLS SHORTAGES FOR OUR
ORGANISATION IN THE FUTURE?
Alistair Cox, CEO
Read Alistair’s LinkedIn Influencer blog to find out what other questions he’s asking himself
at this critical time.
linkedin.com/in/alistair-cox-402257/
What does this mean for the hiring,
onboarding, training, and performance
management of our people?
How will we maintain our strong company
culture if a large proportion of our workforce
is “away” at any point in time?
4. WILL INFRASTRUCTURES REMAIN IN PLACE TO
ALLOW FOR MORE REGULAR AND CONSISTENT
REMOTE WORKING GOING FORWARD?
How will this impact their perception of work?
Will more people want to seek meaning in
their work?
5. WILL PROFESSIONALS BE MORE INCLINED TO
WANT TO WORK FOR PURPOSE-DRIVEN
ORGANISATIONS?
How can we acknowledge their input and
accelerate their development going forward?
Has the crisis made us re-evaluate traditional
measures of value within our organisations?
6. HOW WILL WE ACKNOWLEDGE THE MANY SHINING
STARS WHO HAVE COME TO THE FORE DURING THIS
CRISIS AND DELIVERED REAL VALUE?

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Six questions our CEO is asking himself during the COVID-19 crisis, as we enter a next era of work

  • 1. CONTEMPLATING THE NEXT ERA OF WORK SIX QUESTIONS OUR CEO IS ASKING HIMSELF Will the overriding purpose of our organisation still hold true in the new world? Will skills gaps be created that we’ll need to address? 1. HOW ARE THE NEEDS, WANTS AND EXPECTATIONS OF CUSTOMERS GOING TO CHANGE? Will the way we deliver our services look the same? How will this impact the existing roles and skills within our business and those of our customers? 2. HOW WILL THE PACE OF AUTOMATION AND DIGITALISATION, THAT HAS INCREASED IN MANY INDUSTRIES DURING THE CRISIS, MANIFEST ITSELF? What can we do to mitigate that? How will we tackle the need to enable people to access the skills training they will need to adapt their own careers to the new world? 3. COULD THE POTENTIAL DISRUPTION TO THE EDUCATION SECTOR CAUSE LONG-TERM SKILLS SHORTAGES FOR OUR ORGANISATION IN THE FUTURE? Alistair Cox, CEO
  • 2. Read Alistair’s LinkedIn Influencer blog to find out what other questions he’s asking himself at this critical time. linkedin.com/in/alistair-cox-402257/ What does this mean for the hiring, onboarding, training, and performance management of our people? How will we maintain our strong company culture if a large proportion of our workforce is “away” at any point in time? 4. WILL INFRASTRUCTURES REMAIN IN PLACE TO ALLOW FOR MORE REGULAR AND CONSISTENT REMOTE WORKING GOING FORWARD? How will this impact their perception of work? Will more people want to seek meaning in their work? 5. WILL PROFESSIONALS BE MORE INCLINED TO WANT TO WORK FOR PURPOSE-DRIVEN ORGANISATIONS? How can we acknowledge their input and accelerate their development going forward? Has the crisis made us re-evaluate traditional measures of value within our organisations? 6. HOW WILL WE ACKNOWLEDGE THE MANY SHINING STARS WHO HAVE COME TO THE FORE DURING THIS CRISIS AND DELIVERED REAL VALUE?