This document outlines discussions from Round Table 2 on people-centered care. The round table focused on identifying strategies and actions to protect and promote worker health. Key questions discussed included: [1] defining the role of primary care centers in worker health; [2] strengthening collaboration between occupational health and primary care; [3] empowering workers and communities to care for their own health; and [4] actions to advance people-centered care for workers at all levels. Suggestions focused on training, guidelines, identifying stakeholders, research, and ensuring access to occupational health services.

1. PARALLEL WORKING SESSIONS
ROUND TABLE 2: PEOPLE-CENTRED CARE
1 To respond effectively and reactive and proactive ways to general
and occupational needs of the working population, their families,
and work setting in its catchment area through multidisciplinary
teamwork by providing effective services.
1

2. PARALLEL WORKING SESSIONS
ROUND TABLE 2: PEOPLE-CENTRED CARE
Objective:
To identify strategies, policy directions and main actions for protecting and
promoting the health of workers in the context of people-centred care
Suggested questions:
• What is the role and the functions of primary-care centre regarding the health of
workers and under which conditions this role can be expanded?
• How to strengthen the collaboration between occupational health and primary care
providers, services, centres and what capacities, skills, and support is needed for
this?
• What support is needed to empower workers, work communities, enterprises to
take care of their health and what is the role of primary care centres and
occupational health services in providing such support?
• What actions should be undertaken to move to people-centred care regarding
workers' health at the local, national and international level, including research to
fill knowledge gaps?
2

3. PARALLEL WORKING SESSIONS
ROUND TABLE 2: PEOPLE-CENTRED CARE
• 1 What is the role and the functions of primary-care centre regarding the health of
workers and under which conditions this role can be expanded?
• `
- GP knows worker and family
- GP accessible for every worker (and the family)
- Recognition of occupational related diseases, injuries
and accidents
- Roles: prevention, health promotion, reintegration
- Conditions: education, training, collaboration,
research, supportive tools
- Development end implementation of guidelines
3

4. PARALLEL WORKING SESSIONS
ROUND TABLE 2: PEOPLE-CENTRED CARE
• 2 How to strengthen the collaboration between occupational health and primary
care providers, services, centres and what capacities, skills, and support is
needed for this?
• - Identify and involve stakeholders
• - Enhance collaboration through training
• - GPs and OPs should know each other and patients should know
their doctors, -
• - Doctors (GP/OP) should work for the same population
• - Focus on reintegration
• - Removal of administrative and financial barriers
• - Need for global research on collaboration/ implementation
• - Joint committees for OC and PC.
4

5. PARALLEL WORKING SESSIONS
ROUND TABLE 2: PEOPLE-CENTRED CARE
• 3 What support is needed to empower workers, work communities, enterprises to
take care of their health and what is the role of primary care centres and
occupational health services in providing such support?
• - Worker needs to know: what does it mean to me
• - Motivate workers to change behavior by education
• - Use different techniques to empower (internet, modern media -
facebook)
• - Involve workers and representatives like unions, NGO’s etc, to
empower workers
• - Consider individual and cultural context.
• - Provide knowledge and help with legal issues.
• - Ensure access to occupational health care
• - Research on the effect of empowerment tools
5

6. PARALLEL WORKING SESSIONS
ROUND TABLE 2: PEOPLE-CENTRED CARE
• 4 What actions should be undertaken to move to people-centred care regarding
workers' health at the local, national and international level, including research to
fill knowledge gaps?
-- World wide legislation: good OH care for all workers
- Implementation and enforcement
- Infrastructure
- Community based participatory research and action research,
development of tools
- Needs assessment for local situation, culture sensitive,
considering diversity/ vulnerable groups (gender, age, disability)
- Global initiative to increase the number of training center for
occupational health service providers.
- Research
- Coordinate across ministries, countries, continents
6