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@prTini | #FPRA2015AC
Heather Whaling • @prTini
Instagram: PR Success
best practices for leveraging Instagram as a PR tool
@prTini | #FPRA2015AC
about me:
•  Twitter: @prTini
•  IG: @heatherwhaling
•  prTini.com
@prTini | #FPRA2015AC
about Geben:
•  based in Columbus, OH
•  small by design: 15 people
•  fresh approach to PR
•  integrate traditional/digital
•  creativity that gets results
@prTini | #FPRA2015AC
Photo credit: Pixabay.com
@prTini | #FPRA2015AC
instagram opportunities
@prTini | #FPRA2015AC
case studies
3
@prTini | #FPRA2015AC
goals:
•  extend online community
•  Convey event experience
to non-local supporters
•  250 followers in week one
•  Triple network by race day
•  Increase participants’ race
day photos
@prTini | #FPRA2015AC
Instagram launch:
•  RunFest “correspondents”
•  Pre-event promotion
•  Live photos at the event
•  Interaction between
accounts
•  Result: @cbusmarathon
had 300 followers within
one week of launching
@prTini | #FPRA2015AC
pre-race:
•  behind-the-scenes
•  marathon news and
race/course updates
•  inspiration
•  blog posts
•  training tips
@prTini | #FPRA2015AC
Instagram ambassadors:
•  countdown to race day
•  ambassadors share weekly
training photos for
@cbusmarathon to regram
and share on the blog
•  Prompts: Where do you
run? How do you feel?
What are you wearing?
@prTini | #FPRA2015AC
race day:
•  photo, video and scenes
from around the course
•  heavy interaction with
people tagging
#cbusmarathon
@prTini | #FPRA2015AC
outcomes:
•  300 followers by July 8 (one
week after first photo)
•  988 followers on race day
•  1,000+ photos posted on
and immediately following
race day, a 42% increase
over the previous year
@prTini | #FPRA2015AC
goals:
•  increase donations from
online communities
•  engage a corporate
sponsor
•  tap into local online
influencers’ networks
•  expand NCH’s local online
footprint
@prTini | #FPRA2015AC
campaign launch:
•  “favorite things”
•  pre-seed Instagram
influencers with campaign
materials and images
@prTini | #FPRA2015AC
corporate sponsor:
•  post photo à $5
•  claim photo à $10
@prTini | #FPRA2015AC
outcomes:
•  400+ photos posted on
Instagram, resulting in a
$5,000 donation to
Nationwide Kids from
Simple Bath Ohio
•  #NCHfavorites hashtag
reached 242,000 people
@prTini | #FPRA2015AC
goals:
•  engage influencers
•  reach new audiences
•  drive ticket sales
@prTini | #FPRA2015AC
@prTini | #FPRA2015AC
strategy:
•  create a spike in interest
while underscoring the
messaging
•  build on “loop giveaway”
idea
@prTini | #FPRA2015AC
@prTini | #FPRA2015AC
outcomes:
•  photos reached 45,000
potential ticket buyers
•  nine new influencer
relationships
•  sold-out show
@prTini | #FPRA2015AC
tips for
Instagram success
8
@prTini | #FPRA2015AC
get creative with your content
@prTini | #FPRA2015AC
humanize your brand
@prTini | #FPRA2015AC
post frequently
@prTini | #FPRA2015AC
reward the behaviors you want to repeat
@prTini | #FPRA2015AC
be smarter about hashtags
@prTini | #FPRA2015AC
increase engagement
higher engagement on
photos with hashtags
higher engagement on
photos that are geotagged
12%
76%
Sources: Simply Measured, Sprout Social
@prTini | #FPRA2015AC
create an Instagram style guide
@prTini | #FPRA2015AC
be professional
@prTini | #FPRA2015AC
examples of
Insta-creativity
8
@prTini | #FPRA2015AC
themed content campaign
@prTini | #FPRA2015AC
user-generated content campaign
@prTini | #FPRA2015AC
influencer takeover
@prTini | #FPRA2015AC
insta-mob
@prTini | #FPRA2015AC
filter-driven storylines
@prTini | #FPRA2015AC
choose your own adventure
@prTini | #FPRA2015AC
cross-platform
@prTini | #FPRA2015AC
Insta-zine
@prTini | #FPRA2015AC
Geben-approved
Instagram tools
bit.ly/GEBPRtools
20
@prTini | #FPRA2015AC
create
@prTini | #FPRA2015AC
edit
@prTini | #FPRA2015AC
manage
@prTini | #FPRA2015AC
add some sizzle
@prTini | #FPRA2015AC
Disrupt the status quo.
Build awareness.
Acquire customers.
Excel in the social world.
Increase sales.
Innovate best practices.
Heather Whaling • @prTini
heather@gebencomm.com
bit.ly/afreshapPRoach
bit.ly/GEBPRtools

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