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Social Media Marketing

Not Your Grandmotherʼs Marketing#




How Social Media Marketing 

Differs from Traditional Marketing"                         Anna Sandgren"

                                      Herringbone	
  
                                                               August 2012"
                                              linkedin.com/in/annasandgren"
[soh-shuhl mee-dee-uh]"

social media noun pl but singular or pl in constr "
"
Definition of SOCIAL MEDIA#
: forms of electronic communication (as Web sites for social
networking and microblogging) through which users create
online communities to share information, ideas, personal
messages, and other content (as videos) "
"
First Known Use of SOCIAL MEDIA#
2004"
                                         *www.merriam-­‐webster.com	
  

	
  
8/24/12	
  
                                     Herringbone	
  
                                           2	
                        2	
  
So, whatʼs the difference?#

Social media marketing    Traditional marketing is
is designed to reach an   designed to reach an
audience ONLINE."         audience OFFLINE."
"                         "
Some examples are:"       Some examples are:"
•  Blogs"                 •  Newspaper ads"
•  Facebook"              •  Brochures"
•  Twitter"               •  Trade show booths"
•  LinkedIn"              •  TV, radio"
8/24/12	
  
                               Herringbone	
  
                                     3	
             3	
  
Is social media for you?#

Most definitely, if you:"
•  Want to create an online community for your
   brand and products rather than a hard sell."
•  Donʼt have a lot of time on your hand."
•  Have a tight budget. "
•  Want to create buzz and awareness for your
   brand and/or products."
•  Want to get the attention of customers around
   the clock."

8/24/12	
  
                               Herringbone	
  
                                     4	
           4	
  
Is social media for free?#

	
  
Rumors has it that it is, but itʼs not. 

Many social media services and tools are free,
such as Facebook, but you need someone to
spend their time and effort. "
"
And as we all know.. Time is money! "



8/24/12	
  
                               Herringbone	
  
                                     5	
         5	
  
 
Although social media isnʼt for free, compared to
traditional marketing, it is	
  relatively cheap. "




Superbowl ad 2012"
$3.5 million for a 30 second spot"


8/24/12	
  
                                     Herringbone	
  
                                           6	
         6	
  
It has been estimated that the average cost of
producing a 30-second national TV commercial is
nearly $350,000, where a large part is the cost of
airing it."




               $350,000"   Create your own video with your smartphone/flip
                           camera for barely any cost at all. Make it go viral!"


 8/24/12	
  
                                            Herringbone	
  
                                                  7	
                      7	
  
Another example of how social media
 marketing can be a cheaper alternative to
 traditional marketing…"
 	
  




        A typical print ad in a national   Facebook ad "
        magazine can cost you              $ is up to you and what works "
        $40,000+"                          for your budget"


8/24/12	
  
                                                Herringbone	
  
                                                      8	
                    8	
  
Measuring social media results#
Measuring social media ROI can be tough,
since ROI is pure dollars and cents."
Each business or campaign should have its
own social media objectives to measure. "
E.g. it could be:"
	
  

•  Followers " ""           •  Opt-ins " ""
•  Tweets, retweets etc."   •  Newsletter sign-ups"
•  Mentions"                •  Purchases"
                            	
  
	
  
8/24/12	
  
                                 Herringbone	
  
                                       9	
            9	
  
Virality#

Social media provides channels

for content, e.g. YouTube videos,

that have the potential to go viral

and spread across the web in a 

way that traditional marketing canʼt. "
"
To inform new users about you, you can build and
highlight your social proof. "


8/24/12	
  
                              Herringbone	
  
                                    10	
           10	
  
Hold your horses now! 

Social proof… what is that?#
	
  
Itʼs the positive influence created when someone
finds out that others are doing something. Itʼs also
known as informational social influence.#
                         -Aileen Lee, Kleiner Perkins Caufield & Byers     "
                                                                          "
                  Friends inviting friends (friend-to-friend marketing) to

              play through Facebook and other social networks helped

                  Zynga grow from 3 million to 41 million average daily

                             users in just one year, from 2008 to 2009.   	
  
                                                                          	
  
	
  

8/24/12	
  
                                               Herringbone	
  
                                                     11	
                   11	
  
See quick results with social media#

With traditional marketing it often takes time before
you see your finished creation. "
"
E.g. from the moment you write copy for a
company or product brochure it takes a while
before your customer holds it her hand. "




8/24/12	
  
                                 Herringbone	
  
                                       12	
         12	
  
With social media you can develop content and be
seen by thousands of visitors within a few hours…
or immediately."
	
  
	
  
	
  
	
  
	
  
	
  
	
  
              1,000+ people have watched Jelly Bellyʼs YouTube video

                     showing the winner of a cupcake design contest.
                                                                   "

	
  
8/24/12	
  
                                          Herringbone	
  
                                                13	
               13	
  
Use social media to improve 

customer relationships#
Customers often speak their minds about brands
and products in social media. Make sure to be
there to correct negative comments. 

	
  
A Yelp review of a San Francisco restaurant: "
	
  
	
  
	
  
Response from the 

restaurant:"




8/24/12	
  
                                            Herringbone	
  
                                                  14	
        14	
  
And donʼt forget to reach out to customers and
fans that mention and praise you. "
	
  
	
  




8/24/12	
  
                               Herringbone	
  
                                     15	
        15	
  
There are so many social media
channels, do I have to be on all of them?#
	
  
No, you donʼt!"
"
Relax! Find the channels that works best for you,
your business and your target audience to build
your reputation, interact with your fans, and bring
in leads."



8/24/12	
  
                                 Herringbone	
  
                                       16	
           16	
  
What if I donʼt have the time to 

be on Facebook all day long?#
Donʼt worry!"


Set aside a certain amount of time each day or
each week. There are tools to help you monitor
your social media all in one spot and become more
efficient. "
"
If itʼs too overwhelming thereʼs help to get.
Consider hiring someone with expertise in social
media. "
8/24/12	
  
                              Herringbone	
  
                                    17	
        17	
  
So now I donʼt have to do any 

traditional marketing at all?#
	
  
Social media might save you time and money, but donʼt ignore
traditional marketing. In order to succeed you should find a healthy
balance of both. Even if youʼre doing business online exclusively,
traditional marketing has its benefits: "
"
•  A good way to interact with the local community and regional
     residents."
•  Successful client and business relationship building."
•  Product sampling and taste-testing."
•  Participate in speaker engagements at events and conferences."
•  Finding audiences that arenʼt always online. "
	
  

8/24/12	
  
                                            Herringbone	
  
                                                  18	
                18	
  
Conclusion

"
Compared to traditional marketing, social media
marketing is a smart and often more affordable
way to quickly find and interact with customers and
fans of your brand and/or products online. "




8/24/12	
  
                               Herringbone	
  
                                     19	
        19	
  
Want to know how you can make your
business successful with social media?#

Contact us today to find out how we can make your brand social."
"
	
  




       www.herringbone.fm         herringbone.fm

       info@herringbone.fm        @herringbonefm

       +1 (415) 3 BONE UP
                                                        Weʼd love to hear from you!"
                                                               Herringbone	
  
       +1 (415) 326 6387          company/herringbone
       +46 (8) 519 704 92 (PST)
                                                        	
  

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Social Media Marketing vs. Traditional Marketing

  • 1. Social Media Marketing
 Not Your Grandmotherʼs Marketing# How Social Media Marketing 
 Differs from Traditional Marketing" Anna Sandgren" Herringbone   August 2012" linkedin.com/in/annasandgren"
  • 2. [soh-shuhl mee-dee-uh]" social media noun pl but singular or pl in constr " " Definition of SOCIAL MEDIA# : forms of electronic communication (as Web sites for social networking and microblogging) through which users create online communities to share information, ideas, personal messages, and other content (as videos) " " First Known Use of SOCIAL MEDIA# 2004" *www.merriam-­‐webster.com     8/24/12   Herringbone   2   2  
  • 3. So, whatʼs the difference?# Social media marketing Traditional marketing is is designed to reach an designed to reach an audience ONLINE." audience OFFLINE." " " Some examples are:" Some examples are:" •  Blogs" •  Newspaper ads" •  Facebook" •  Brochures" •  Twitter" •  Trade show booths" •  LinkedIn" •  TV, radio" 8/24/12   Herringbone   3   3  
  • 4. Is social media for you?# Most definitely, if you:" •  Want to create an online community for your brand and products rather than a hard sell." •  Donʼt have a lot of time on your hand." •  Have a tight budget. " •  Want to create buzz and awareness for your brand and/or products." •  Want to get the attention of customers around the clock." 8/24/12   Herringbone   4   4  
  • 5. Is social media for free?#   Rumors has it that it is, but itʼs not. 
 Many social media services and tools are free, such as Facebook, but you need someone to spend their time and effort. " " And as we all know.. Time is money! " 8/24/12   Herringbone   5   5  
  • 6.   Although social media isnʼt for free, compared to traditional marketing, it is  relatively cheap. " Superbowl ad 2012" $3.5 million for a 30 second spot" 8/24/12   Herringbone   6   6  
  • 7. It has been estimated that the average cost of producing a 30-second national TV commercial is nearly $350,000, where a large part is the cost of airing it." $350,000" Create your own video with your smartphone/flip camera for barely any cost at all. Make it go viral!" 8/24/12   Herringbone   7   7  
  • 8. Another example of how social media marketing can be a cheaper alternative to traditional marketing…"   A typical print ad in a national Facebook ad " magazine can cost you $ is up to you and what works " $40,000+" for your budget" 8/24/12   Herringbone   8   8  
  • 9. Measuring social media results# Measuring social media ROI can be tough, since ROI is pure dollars and cents." Each business or campaign should have its own social media objectives to measure. " E.g. it could be:"   •  Followers " "" •  Opt-ins " "" •  Tweets, retweets etc." •  Newsletter sign-ups" •  Mentions" •  Purchases"     8/24/12   Herringbone   9   9  
  • 10. Virality# Social media provides channels
 for content, e.g. YouTube videos,
 that have the potential to go viral
 and spread across the web in a 
 way that traditional marketing canʼt. " " To inform new users about you, you can build and highlight your social proof. " 8/24/12   Herringbone   10   10  
  • 11. Hold your horses now! 
 Social proof… what is that?#   Itʼs the positive influence created when someone finds out that others are doing something. Itʼs also known as informational social influence.# -Aileen Lee, Kleiner Perkins Caufield & Byers " " Friends inviting friends (friend-to-friend marketing) to
 play through Facebook and other social networks helped
 Zynga grow from 3 million to 41 million average daily
 users in just one year, from 2008 to 2009.       8/24/12   Herringbone   11   11  
  • 12. See quick results with social media# With traditional marketing it often takes time before you see your finished creation. " " E.g. from the moment you write copy for a company or product brochure it takes a while before your customer holds it her hand. " 8/24/12   Herringbone   12   12  
  • 13. With social media you can develop content and be seen by thousands of visitors within a few hours… or immediately."               1,000+ people have watched Jelly Bellyʼs YouTube video
 showing the winner of a cupcake design contest. "   8/24/12   Herringbone   13   13  
  • 14. Use social media to improve 
 customer relationships# Customers often speak their minds about brands and products in social media. Make sure to be there to correct negative comments. 
   A Yelp review of a San Francisco restaurant: "       Response from the 
 restaurant:" 8/24/12   Herringbone   14   14  
  • 15. And donʼt forget to reach out to customers and fans that mention and praise you. "     8/24/12   Herringbone   15   15  
  • 16. There are so many social media channels, do I have to be on all of them?#   No, you donʼt!" " Relax! Find the channels that works best for you, your business and your target audience to build your reputation, interact with your fans, and bring in leads." 8/24/12   Herringbone   16   16  
  • 17. What if I donʼt have the time to 
 be on Facebook all day long?# Donʼt worry!" 
 Set aside a certain amount of time each day or each week. There are tools to help you monitor your social media all in one spot and become more efficient. " " If itʼs too overwhelming thereʼs help to get. Consider hiring someone with expertise in social media. " 8/24/12   Herringbone   17   17  
  • 18. So now I donʼt have to do any 
 traditional marketing at all?#   Social media might save you time and money, but donʼt ignore traditional marketing. In order to succeed you should find a healthy balance of both. Even if youʼre doing business online exclusively, traditional marketing has its benefits: " " •  A good way to interact with the local community and regional residents." •  Successful client and business relationship building." •  Product sampling and taste-testing." •  Participate in speaker engagements at events and conferences." •  Finding audiences that arenʼt always online. "   8/24/12   Herringbone   18   18  
  • 19. Conclusion
 " Compared to traditional marketing, social media marketing is a smart and often more affordable way to quickly find and interact with customers and fans of your brand and/or products online. " 8/24/12   Herringbone   19   19  
  • 20. Want to know how you can make your business successful with social media?# Contact us today to find out how we can make your brand social." "   www.herringbone.fm herringbone.fm info@herringbone.fm @herringbonefm +1 (415) 3 BONE UP Weʼd love to hear from you!" Herringbone   +1 (415) 326 6387 company/herringbone +46 (8) 519 704 92 (PST)