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Holdcom|www.holdcom.com|800.666.6465|info@holdcom.com
Holdcom|www.holdcom.com|800.666.6465|info@holdcom.com
Professional Audio makes your company sound
               larger and more professional.

               Audio solutions help improve customer satisfaction
               and reduce frustration when call volumes reach
               capacity.

                      Giving your company a voice will distinguish you
                      from competitors.

                              Audio marketing creates more buzz, keeps
                               customers informed, and enhances your
                                company’s reputation.

                                 Audio marketing initiatives allow your
                                 company to reach the already captive
                                 audience.

           Blog: Audio Solutions to Make your Small Business Look and ‘Sound’ Bigger

Holdcom|www.holdcom.com|800.666.6465|info@holdcom.com
Serves as an opportunity to announce time sensitive
Information and market your business.


 Proper audio content will increase customer satisfaction
 and decrease the chances of hang-ups, and unhappy customers.


                        Many times a customer’s first impression of
                                  your business is your hold message.


                                       Blog: Message On Hold is Your First Impression




Holdcom|www.holdcom.com|800.666.6465|info@holdcom.com
Automate your IVR for simple procedures to
 reduce hold time and increase efficiency.

     Gain customer confidence and brand
                Awareness.

      Decrease the need for a live agent.

              Act as a “call to action”

Blog: IVR Announcements Can Be an Interactive Marketing Tool




                             Holdcom|www.holdcom.com|800.666.6465|info@holdcom.com
A great voicemail greeting says, "I'm serious and
     dependable," while a poor one can give the
            impression of being unreliable.




•State your name and business.

•Tell callers you will call them back.

•Your voice should match your business’s image.

•Update your message regularly.

• Rehearse your message before recording.

Blog: 10 Steps to Professional Voicemail Greetings



                                  Holdcom|www.holdcom.com|800.666.6465|info@holdcom.com
Music can generate emotional responses from
                           customers, keeping them in your business for
                                          a longer time.

                         Having any type of music increases pleasure and
                                          patronage for
                                       in-store customers.

                                 Tempo and rhythm have the greatest
                                   influence on shopper experience.

                             Slower music at a lower volume will keep
                            Shoppers in your store for longer compared
                                        to fast, loud music.

                               High volume, fast pace music increases
                                      perceived time duration.
                                       Blog: Overhead Music Sets the Tone



Holdcom|www.holdcom.com|800.666.6465|info@holdcom.com
Affordable and effective.
  Reach customers on a more personal level.
Allow your business to market and communicate
               In a creative way.

                Can also be described
                     as an audio
                        blog.
                     Conversational.




            Blog: 10 Business Podcasting Ideas


      Holdcom|www.holdcom.com|800.666.6465|info@holdcom.com
Holdcom|www.holdcom.com|800.666.6465|info@holdcom.com

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5 Ways to Use Audio to Enhance Your Small Business

  • 3. Professional Audio makes your company sound larger and more professional. Audio solutions help improve customer satisfaction and reduce frustration when call volumes reach capacity. Giving your company a voice will distinguish you from competitors. Audio marketing creates more buzz, keeps customers informed, and enhances your company’s reputation. Audio marketing initiatives allow your company to reach the already captive audience. Blog: Audio Solutions to Make your Small Business Look and ‘Sound’ Bigger Holdcom|www.holdcom.com|800.666.6465|info@holdcom.com
  • 4. Serves as an opportunity to announce time sensitive Information and market your business. Proper audio content will increase customer satisfaction and decrease the chances of hang-ups, and unhappy customers. Many times a customer’s first impression of your business is your hold message. Blog: Message On Hold is Your First Impression Holdcom|www.holdcom.com|800.666.6465|info@holdcom.com
  • 5. Automate your IVR for simple procedures to reduce hold time and increase efficiency. Gain customer confidence and brand Awareness. Decrease the need for a live agent. Act as a “call to action” Blog: IVR Announcements Can Be an Interactive Marketing Tool Holdcom|www.holdcom.com|800.666.6465|info@holdcom.com
  • 6. A great voicemail greeting says, "I'm serious and dependable," while a poor one can give the impression of being unreliable. •State your name and business. •Tell callers you will call them back. •Your voice should match your business’s image. •Update your message regularly. • Rehearse your message before recording. Blog: 10 Steps to Professional Voicemail Greetings Holdcom|www.holdcom.com|800.666.6465|info@holdcom.com
  • 7. Music can generate emotional responses from customers, keeping them in your business for a longer time. Having any type of music increases pleasure and patronage for in-store customers. Tempo and rhythm have the greatest influence on shopper experience. Slower music at a lower volume will keep Shoppers in your store for longer compared to fast, loud music. High volume, fast pace music increases perceived time duration. Blog: Overhead Music Sets the Tone Holdcom|www.holdcom.com|800.666.6465|info@holdcom.com
  • 8. Affordable and effective. Reach customers on a more personal level. Allow your business to market and communicate In a creative way. Can also be described as an audio blog. Conversational. Blog: 10 Business Podcasting Ideas Holdcom|www.holdcom.com|800.666.6465|info@holdcom.com