Slides from the #Caring4NHSPeople - virtual wellbeing session 12 May 2020 about inclusion

1. Creating a culture of inclusive
health and wellbeing
Virtual Community Meeting
12th May 4pm
#Caring4NHSpeople # ProjectM
Welcome to the NHS England and NHS Improvement monthly
national community event supporting the health and wellbeing of
our NHS people during the Covid-19 response

2. Introduce yourself in the chat box
Say:
• Who you are
• Where you are today
• Send to “all participants”
To join the wellbeing community list, click on
the link at
http://horizonsnhs.com/caring4nhspeople/

3. To join the mailing list of people who
get the information about this
community:
http://horizonsnhs.com/caring4nhspeople/
#Caring4NHSpeople
#ProjectM
Staying in touch…
#Caring4NHSpeople #ProjectM
For all the wellbeing offers: england.nhs.uk/people
All the #ProjectM offers: https://people.nhs.uk/

4. Introduce yourself in the chat box
Say:
• Who you are?
• Where you are today?
• Send to “all participants”
To join the wellbeing community list, click on
the link at
http://horizonsnhs.com/caring4nhspeople/

5. Creating a culture of inclusive
health and wellbeing
Virtual Community Meeting
12th May 4pm
#Caring4NHSpeople # ProjectM
Welcome to the NHS England and NHS Improvement monthly
national community event supporting the health and wellbeing of
our NHS people during the Covid-19 response

6. Aims of today’s
national health and wellbeing
community event…
• Offer support, ideas, knowledge and wisdom
to those with a role in supporting the health
and wellbeing of our staff
• Share the range of wellbeing support activities
that are available
• Connect with each other and collectively build
our community of those who support the
health and wellbeing of our staff
#Caring4NHSpeople #ProjectM

7. • Welcome – Zoe Lord, Elizabeth Nyawade & John Drew
• Wellbeing Overview & overview of inclusive health and wellbeing – Wazir Muhammad
• #ProjectM – Nikki Squelch
• Understanding spiritual health and wellbeing – Revd Dr Guy Harrison
• Staff recovery plan focusing on inclusion – Mark Appleby
• Closing Remarks – Zoe Lord & Elizabeth Nyawade
#Caring4NHSpeople #ProjectM
For all health and wellbeing support head to: england.nhs.uk/people

8. The team today
Zoe Lord
Contributors...
Elizabeth Nyawade
Social Media
YouTube host
Paul Woodley
Technical host
#Caring4NHSpeople #ProjectM
Ian Baines
Mark Appleby
Wazir Muhammad Nikki Squelch
Neil Owen
Dr. Guy Harrison
Leigh Kendall
John Drew

9. Wazir Muhammad
Senior Programme Lead
Health & Wellbeing Team
People Directorate,
Wellbeing overview & inclusive
health and wellbeing
For all health and wellbeing support head to: england.nhs.uk/people

10. 11 |
The NHS People health and wellbeing programme
• Health and Wellbeing Guardians are supported in their role and champion health and wellbeing consistently within
organisations – we have developed a toolkit and identified senior health and wellbeing advocates who have offered to
help us
• Equip line managers and teams with the tools they need take ownership of health and wellbeing and that supportive,
compassionate, Wellbeing conversations take place routinely
• Occupational Health becoming an integral part of a preventative health and wellbeing management system to help
organisations develop and own interventions
• Inclusive Health and Wellbeing Support for staff from diverse backgrounds
• Continue to deploy evidence-based mental health interventions via Staff mental health and wellbeing hubs that
staff can access rapidly, while also promoting the current offer
Purpose: To establish a culture of health and wellbeing and to look after our NHS people by developing and deploying interventions that
are designed to reduce ill-health at source, to equip line manager and others with the skills they need to manage health and wellbeing and to
support colleagues who need help

11. 12 |
• Telephone Helplines
– Samaritans
– Hospice UK
bereavement helpline
– Shout text service
– Filipino Staff helpline
• Health and wellbeing
guides, notes and blogs
• Health and wellbeing
webinars
• Free access to health and
wellbeing apps
• Executive Suite –
support for senior leaders
• Coaching offer for primary
care staff
• REACT MH conversation
training
• Support for working
parents (CityParents,
Place2B)
• Financial wellbeing
support
• #ProjectM for managers
and leaders
• 5 K Our Way
The health and wellbeing support
https://www.england.nhs.uk/supporting-our-nhs-
people/

12. 13 |
BAME Communities were dispassionately affected by Covid 19
Factors why BAME communities
were affected disproportionately
• Being more likely to work in
front-line or other high-risk jobs
• Living in overcrowded or multi-
generational housing
• Living in more urban or built-up
areas
• Deprivation leading to poorer
health
• Biological or genetic health risks
• Wider discrimination or unequal
treatment in healthcare
South Asian people at upto five-times
greater risk of death with coronavirus
compared with white British people
Ranging from 4.8-fold increase in the risk of
dying for Pakistani men to
1.6 times higher for Indian women.
BAME Communities were hit the hardest
Black African men almost five times higher
than the rate for white British men.
Wave 1
Jan-
Aug 20
Wave 2
Sept-
Dec20
Ethnic differences in COVID-19 mortality during the first two waves of the
Coronavirus Pandemic: a nationwide cohort study of 29 million adults in England
ONS preprint 5Feb 2021

13. 14 |
Inclusive health and wellbeing support
Inclusive Health and Wellbeing
Support for staff from diverse backgrounds
• Looking After You Too –One to one wellbeing coaching support for
ethnic minority staff working in NHS and ambulance trusts
• Faith Based Counselling Support
• Mental Health First Aid training
• Inclusive HWB ICS support programme: Supporting ICSs to develop
bespoke support for diverse staff groups
• Strength Based Coaching Support: Pool of ethnic minority coaches
trained to provide coaching to staff
• Psycho spiritual support
• Supporting Integrated Care Systems to develop support for diverse staff
groups
Aim
To support the development and delivery of an inclusive Health and Wellbeing support
offer for our NHS people from diverse backgrounds considering Equality Diversity and
Inclusion, policy drivers and the workforce data

14. 15 |
Health and wellbeing overview
689,057 website sessions
203,218 app downloads
Physical wellbeing with
Invictus Games:
3,243 webpage views
‘5k Our Way’ videos
viewed 8,500 times
Promotion of Stress
Awareness Week in April
15,337 contacts with
our dedicated helplines
Supporting BAME colleagues
600 coaching sessions
120 sign ups for MHFA
48 sign ups for strength coaching
training
11,130 primary care
coaching session bookings
22 wellbeing webinars with
15,000+ views
Virtual events for Wellbeing
Guardians, Primary care,
enhanced HWB projects,
wellbeing conversations –
over 700 participants
At 5 May 2021

15. #ProjectM
Support for managers and
team leaders to connect, share and
learn together
Offers & Top Tips
#Caring4NHSpeople #ProjectM
Nikki Squelch
Leadership and Lifelong learning
@Squelchisms
For all health and wellbeing support head to: england.nhs.uk/people

16. #ProjectM Update
Date: 12 May 2021
#ProjectM Supporting and connecting leaders and managers in health and care

17. 18 | Presentation title
Virtual
community
Offering regular
peer-to-peer
support
Twitter: #ProjectM
Online
resources
Inspirations, bite-
sized learning &
guides
www.people.nhs.uk
/projectm
Peer
Mentoring
Twitter
#ProjectMentor /
Social
collaborati
on
Community
#ProjectM
#ProjectM www.people.nhs.uk/projectm
What is #ProjectM?

18. Coming up for #ProjectM?
#ProjectM www.people.nhs.uk/projectm
Our next #ProjectM Tweet Chat
is Tuesday 1st June
Twitter: #ProjectM I #OurNHSPeople @NHSLeadership
Tea & Talk time: informal safe conversations about
leading and managing from the middle
Wednesday 19 May 4:30pm to 5:30pm
E: projectm@leadershipacademy.nhs.uk
Listen & Learn: Conversations that support teams
to move from ruminating to reflection
Thursday 27 May 12:30pm to 13:30pm
E: projectm@leadershipacademy.nhs.uk

19. #ProjectM www.people.nhs.uk/projectm
#ProjectM Peer Mentoring Support…
#ProectMentor
120
#ProjectMentorMe
98

20. Understanding spiritual
health and wellbeing
#Caring4NHSpeople #ProjectM
Revd Dr Guy Harrison
Head of Spiritual & Pastoral Care
Consultant in Staff Support
Oxford Health NHS Foundation Trust

21. SPIRITUAL
WELLBEING
Revd Dr Guy Harrison
Head of Spiritual & Pastoral Care, Oxford Health
NHS Foundation Trust;
Consultant in Staff Support;
Director, Oxford Centre for Spirituality and Wellbeing

22. Ring the bell that still can ring
Forget your perfect offering
There is a crack, a crack in everything
That’s where the light comes in
(Leonard Cohen, Anthem (1992)

23. ‘Experiences that appear to “break” us
(trauma) also “open” us to another
dimension of experience which we are
inclined to label as soulful or spiritual’
(Donald Kalshed, 2013:25 referring to the work of William James)
 Pandemic?

24. Spirituality is part of health and wellbeing
and not merely an influence. The WHO
definition of health as "a state of complete
physical, mental and social well-being" is now
conventional wisdom.
Health is no longer defined simply in physical
terms, as the absence of disease or disability, but
now includes spirituality.

25. Spirituality, which comes from the Latin,
spiritus, meaning “breath of life,” is a way of
being and experiencing that comes about
through awareness of a transcendent
dimension and that is characterised by
certain identifiable values in regard to self,
others, nature, life, and whatever one
considers to be the ultimate.’
Elkins et al (1988)

26. Spirituality as an aspect of health and wellbeing
includes 3 dimensions:
Transcendent – beyond ourselves
Relational - being with
Personal - impacts us at a deep level
Leads to action/ personal change/
transformation

27. RECOVERY
In order for health care staff to flourish and to
‘recover well’, care (self, colleagues and
organisation) needs to be person centred and
holistic;
NHS staff need to experience that it is not
only the physical or psychological symptoms
of their distress that are being addressed but
that they are being cared for with compassion
and respect as a person;

28. This includes their spiritual and religious needs
within a diverse context i.e. different faiths and
beliefs, ethnically and culturally diverse groups
of staff where spirituality matters
Spirituality can be a source of support,
inspiration, hope and recovery

29. The opposite of wellbeing is not illness, but dis –
ease, in the sense of unease – being ill-at-ease
with ourselves. Wellbeing is not the result of ‘cure’
but of the incremental building of networks of
relationships and human connection, self esteem,
self belief, purpose, meaning, value and good
relationships. These tasks must be undertaken
corporately, as well as individually. Health and
wellbeing are not commodities to be bought, as
we are popularly encouraged to believe; they are
the fruits, for individuals and communities, of
living well. (Alison Webster, Wellbeing 2002)

30. OXFORD CENTRE FOR SPIRITUALITY &
WELLBEING (OCSW)
 LiSHoRE is a NHSE & I funded consultation project to
understand the psycho-spiritual experiences and support
needs of BAME NHS staff during the Covid-19 pandemic.
 Concurrently, an evaluation and adaptation of existing
psycho-spiritual supportive interventions (recovery and
renewal days/webinars) provided by (OHFT) and (OCSW) to
underpin development of a psycho-spiritual toolkit to meet
the needs of NHS staff across the UK
 Online supportive consultations will be run with a diverse,
representative sample of BAME staff in acute and mental
health NHS settings (Oxford, Coventry, Worcester, Leicester,
Manchester). These co-facilitated groups will explore
people’s pandemic experiences and their psycho-spiritual
needs.

31. Based upon 1 and 2 above we will produce
recommendations to optimise
the implementation of our existing psycho-
spiritual resources and to enhance support for
NHS BAME staff
Recommendations for the development of
additional resources to add to the existing R&R
day and webinar spirituality toolkit will also be
produced.
A final report will be submitted to NHSE/I,
detailing the consultation process and including
the recommendations for policy and practice;
Publication of at least one paper reporting on the
project findings in a peer reviewed academic
journal.

32. Our staff recovery plan
Yeovil District Hospital
#Caring4NHSpeople #ProjectM
Mark Appleby
Director, HR Yeovil District
Hospital Trust
For all health and wellbeing support head to: england.nhs.uk/people

33. In the chat box…
Share one thing that
you're going to do as a
result of joining the
session today...
Photo by Júnior Ferreira on Unsplash

34. Very helpful
Not helpful
To what extent has today’s session been useful in
your own role supporting staff health and wellbeing
during and after Covid-19?
POLL
If you are on YouTube or the poll doesn’t work for you on Zoom, write your number in the chatbox

35. National Civility and Respect Event…
Civility and Respect Programme's virtual and interactive event on 13th May
at 1-2.45pm. Focus on Promoting Cultures of Civility and Respect (reducing
bullying and harassment) in the NHS.
https://www.events.england.nhs.uk/events/launch-of-the-civility-and-
respect-programme
For all health and wellbeing support head to: england.nhs.uk/people

36. Health and Wellbeing support for all our NHS people
For all health and wellbeing support head to: england.nhs.uk/people