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InfLuEnce.
IgnItE.
ImpAcT.
MSLGROUP Social Media & Digital
evErythiNg’S movIng fAster
anD ChangiNg consTantlY
thEre are
More VoiceS
You shouldn’t
pick a fight with
someone who
buys their ink
by the barrel.
Today everyone
has a barrel of
(digital) ink
and a canvas
(the internet).
Mark Twain, 1903
Andrew Macdougall, 2013,
Director, MSLGROUP London
thEre are
More ThreatS
rePutatIon risK is now
the biggest risk concern,
due in large measure to the rise of
SocIal MedIa,which enables instantaneous
GLOBAL COMMUNICATIONS
that make it harder for companies
to control how they are perceived
in the marketplace.
Deloitte
Exploring Strategic Risk, 2013
thEre is
Less ControL
thAt waS then… LocAl Issue thIs is nOw…. GloBaL ‘WildfiRe’
303ARTICLES
697 Tweets, reaching
3.1 million people
67 blogs
150 minutes of air time
38 countries
But there
a re m o re
opportunities
anD MslGroup soCial meDia anD diGital
Can pArtneR witH you tO LeveraGe Them
650 +
diGital exPerts
arOund thE gloBe
We are not a separate team, we are on every team.
And a truly connected global digital network.
Annual Regional Summits &
Global Digital Summit @ SXSW
StoryTellerS BloggerS CreatIve dIrectorS DigitAl anAlysts
ConteNt deVelopErs ArtisTs writerS InfluEncer expeRts
Event masterS Media mindS CrisiS speCialistS
straTegistS Video prodUcers reseArcherS And morE
inSide The mosT glObal Of alL the glObal pr firmS
100 Offices
22 countries
80 countries,
counting affiliates
Only PR agency with
a global headquarters
outside the US.
1,500 (42%) of our 3,500
employees are in Asia
Largest PR agency
in Asia, EMEA, India
and China
15 Languages
Unlike our competitors, our
business is spread around
the world: 1/3 each in Asia,
Europe and North America
we pridE ourSelveS on Being
Local and Nimble, yet Able To scalE
With A greaT GlobaL fooTprint.
IN EVERY REGION, our approach
to social media & digital is grounded
in our core DNA of public relations.
our RelAtIonShips
loOk DifFeRent noW
+  Journalists & Celebrities
+  Pro-influencers
+  Power Middle
+  Brand Ambassadors/
Super Fans/Employees
+  Fans and Followers
Journalist
& Celebrities
Pro-
influencers
POWER MIDDLE
Brand Ambassadors/
Super Fans & Employees
Fans and Followers
Influence
drives
business…
and stories
drive
influence.
We have infused our
discipline with a deep
understanding of the
emerging technology
ecosystem, incredible
experience engaging
social communities
and an ability to keep
our finger on the
Social & Digital pulse.
buT our mantRa is
Still the saMe.
InfLuEnce The rIght PeoplE witH the righT mesSage at
The rIght tiMe. to IgnItE Them To taKe actiOn. thE resUlt –
A posItive ImpAcT On yoUr brAnd aNd rePutatiOn.
OUR MISSION IS SIMPLE
thIs spIrit Is drIlled down acrosS
ouR Vast NetwoRk. wiTh diGital
ExperTise IntegRated and At thE reaDy.
grounded in our client’s story
ready to foster advocacy, participation and influence
able to build and protecting reputation
driving engagement every step of the way
one team of
DivErSifIeD
TalenT who Is…
We go deep.
Digital paths and consumers engaged in the space
can be targeted a million different ways.
We thrive on insights. Working with our planners
and researchers, we dive deep into every digital
and social platform to uncover the specific data
points about the right consumer that will most
impact the business.
We know your business. And because we do, we’re
able to link these insights back to ensure we’re
laddering back to the strategy at-hand. A
discipline that separates us from the rest.
…
Where others go
wide and shallow –
we go wide and deep.
We are data-driven.
Always.
onLine liSteninG & anAlyticS
teChnicaL & paId meDia sCale
coNtent whitE spacE maPping
ReseaRch aNd inSightS
emErginG plAtforM exPertisE
coMmuniTy maNagemenT
miCro cOntenT creAtion
moBile ActivAtion
reaL timE newS rooM
paiD mediA amPlifiCatioN
We Engage
DIFFERENTLY
anD we LoveW h e n W e g e T t o T h i n k
moBile firSt.
n o m a t t e r
Where you Live
WhatsApp WeChat KaKaoTalk Line
IRM
SEO
Paid
Media
we make sure your
Story is hEard By the
R i g H t P e o P l e
And mOst iMportAntly –
That It is ShaReD.
And if anything goes wrong –
as it often does in social media…
we have you covered.
soCial CrisiS Is corE
to ouR pr dna
in the Last yeAr, our PeeRs and the ComMuNity Have
RecOgNizEd our ExcElLenCe as Well.
oh, and We arE fun
(And cOnnectEd)
but of CouRsE,
our Work SpeAks for ItsElf
as of 2014

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MSL Social Digital presentation

  • 2. evErythiNg’S movIng fAster anD ChangiNg consTantlY
  • 4. You shouldn’t pick a fight with someone who buys their ink by the barrel. Today everyone has a barrel of (digital) ink and a canvas (the internet). Mark Twain, 1903 Andrew Macdougall, 2013, Director, MSLGROUP London
  • 6. rePutatIon risK is now the biggest risk concern, due in large measure to the rise of SocIal MedIa,which enables instantaneous GLOBAL COMMUNICATIONS that make it harder for companies to control how they are perceived in the marketplace. Deloitte Exploring Strategic Risk, 2013
  • 8. thAt waS then… LocAl Issue thIs is nOw…. GloBaL ‘WildfiRe’ 303ARTICLES 697 Tweets, reaching 3.1 million people 67 blogs 150 minutes of air time 38 countries
  • 9. But there a re m o re opportunities anD MslGroup soCial meDia anD diGital Can pArtneR witH you tO LeveraGe Them
  • 11. We are not a separate team, we are on every team. And a truly connected global digital network. Annual Regional Summits & Global Digital Summit @ SXSW StoryTellerS BloggerS CreatIve dIrectorS DigitAl anAlysts ConteNt deVelopErs ArtisTs writerS InfluEncer expeRts Event masterS Media mindS CrisiS speCialistS straTegistS Video prodUcers reseArcherS And morE
  • 12. inSide The mosT glObal Of alL the glObal pr firmS 100 Offices 22 countries 80 countries, counting affiliates Only PR agency with a global headquarters outside the US. 1,500 (42%) of our 3,500 employees are in Asia Largest PR agency in Asia, EMEA, India and China 15 Languages Unlike our competitors, our business is spread around the world: 1/3 each in Asia, Europe and North America
  • 13. we pridE ourSelveS on Being Local and Nimble, yet Able To scalE With A greaT GlobaL fooTprint. IN EVERY REGION, our approach to social media & digital is grounded in our core DNA of public relations.
  • 14. our RelAtIonShips loOk DifFeRent noW +  Journalists & Celebrities +  Pro-influencers +  Power Middle +  Brand Ambassadors/ Super Fans/Employees +  Fans and Followers Journalist & Celebrities Pro- influencers POWER MIDDLE Brand Ambassadors/ Super Fans & Employees Fans and Followers
  • 15. Influence drives business… and stories drive influence. We have infused our discipline with a deep understanding of the emerging technology ecosystem, incredible experience engaging social communities and an ability to keep our finger on the Social & Digital pulse. buT our mantRa is Still the saMe.
  • 16. InfLuEnce The rIght PeoplE witH the righT mesSage at The rIght tiMe. to IgnItE Them To taKe actiOn. thE resUlt – A posItive ImpAcT On yoUr brAnd aNd rePutatiOn. OUR MISSION IS SIMPLE
  • 17. thIs spIrit Is drIlled down acrosS ouR Vast NetwoRk. wiTh diGital ExperTise IntegRated and At thE reaDy. grounded in our client’s story ready to foster advocacy, participation and influence able to build and protecting reputation driving engagement every step of the way one team of DivErSifIeD TalenT who Is…
  • 18. We go deep. Digital paths and consumers engaged in the space can be targeted a million different ways. We thrive on insights. Working with our planners and researchers, we dive deep into every digital and social platform to uncover the specific data points about the right consumer that will most impact the business. We know your business. And because we do, we’re able to link these insights back to ensure we’re laddering back to the strategy at-hand. A discipline that separates us from the rest. … Where others go wide and shallow – we go wide and deep.
  • 19. We are data-driven. Always. onLine liSteninG & anAlyticS teChnicaL & paId meDia sCale coNtent whitE spacE maPping ReseaRch aNd inSightS
  • 20. emErginG plAtforM exPertisE coMmuniTy maNagemenT miCro cOntenT creAtion moBile ActivAtion reaL timE newS rooM paiD mediA amPlifiCatioN We Engage DIFFERENTLY
  • 21. anD we LoveW h e n W e g e T t o T h i n k moBile firSt. n o m a t t e r Where you Live WhatsApp WeChat KaKaoTalk Line
  • 22. IRM SEO Paid Media we make sure your Story is hEard By the R i g H t P e o P l e And mOst iMportAntly – That It is ShaReD.
  • 23. And if anything goes wrong – as it often does in social media… we have you covered. soCial CrisiS Is corE to ouR pr dna
  • 24. in the Last yeAr, our PeeRs and the ComMuNity Have RecOgNizEd our ExcElLenCe as Well.
  • 25. oh, and We arE fun (And cOnnectEd)
  • 26. but of CouRsE, our Work SpeAks for ItsElf as of 2014