1. OG and CNP
Performance Management

2. Agenda
What Omegacenter Gateway can easily do
Even greater things OG is starting to do
Where OG and the monitorsare going...

3. Candle History 101
Evolution of Candle’s Enterprise View
– Omegamon (Classic)
– Omegamon II
– Omegaview

4. AS/400
Tivoli Enterprise
Console
Omegamon
MVS
HPUX, AIX,
Solaris
Sybase,
SQL Server
Windows NT
BMC/Patrol for
Oracle
3270
CICS
DB2
O
M
E
G
A
V
I
E
W
CandleCandle
ServerServer
OS/390, UNIX, NTOS/390, UNIX, NT
Enterprise Omegaview Bridge
TAPM-
App Perf
Recent Candle Configuration History
Desktop
Tivoli/AlertAdaptor
Sysplex,
CICSplex,
DB2plex
OPS/MVS
NOTES

5. Omegamon (Classic)

6. Omegamon (Classic)
Pro's
– Minimal CPU cycles needed to gather data
– Customizable “Screen Spaces”
– Command interface with automation tools
Con's
– One screen per MVS image
– Potentially two screens per DB2 image
– Hundreds of command line options
• Designed for system programmers
• Given to Operations staff to assist with every day functions
• Difficult to learn
– Primarily used by “seasoned” support staff

7. Omegamon II

8. Omegamon II
Pro’s
– “Point and Shoot” problem solving navigation
– Ability to link to Omegamon Classic screens, thus
eliminates need to have Omegamon (classic) up as a
surveillance screen
– Adjustable warning and critical thresholds
– Various analysis tools
Con's
– Greater amount of CPU cycles needed to gather data
– One logical terminal per MVS image
– “Screen Spaces” not customizable
– No automation interface
– Difficult to learn Fast path commands
– Additional installation and configuration steps needed

9. Omegaview

10. Omegaview
Pro’s
– Consolidation of the Omegamon II alerts
– “Point and Shoot” technology
– Customizable screen layouts
– Reduced overhead:
> Eliminates the need to have Omegamon II screens up
Con’s
– Drill down to Omegamon II often required
– Granularity of alerts can result in “false reds”
– No detailed historical information
– Requires Operator setup to speed up investigative process
– Limited screen space as the Enterprise grows
– ‘Sea of Green’; not good use of expensive Real Estate

11. Consolidated views by:
– Application and/or System Resources
Eliminating False Red Lights
Raising “Only” Critical Messages to a Candle
Monitor
More meaningful alerts with explanations &
perhaps recommendations.
Decrease the number of people needed to
troubleshoot.
Maintain an all inclusive Historical Event Log
Integrate alerts from “Non-Candle” sources
– ie: CICS TDQ, MQ, MVS, UNIX
Original OG Project Objectives

12. What the teams decided . . .
Provide a Critical Business Application View in
addition to a ‘physical’ or system view
Link together OMEGAVIEW Screens
Detailed problem text on top level screens
Implement an Event log:
– Console and OPS/MVS messages/commands
– OMEGAVIEW status changes
– OMEGAMON Exception messages
– Critical CICS TDQ data
– AND, what else ya got???

13. What the teams decided . . . (con’t)
Enhance the way we Processes Messages
– Capture exceptions from OMEGAMON
– Issue OMEGAMON commands and capture results
– Capture TDQ messages from CICS exits
– Display pertinent data from these captures using
OMEGAVIEW transient text
User definable spike smoothing
Maintain critical Tasks/Batch table with self
discovery processes
Viewed by Application

14. Potential Use of
Omegaview/CNP
Compliments of OG

15. AS/400
Tivoli Enterprise
Console
Omegamon
MVS
HPUX, AIX,
Solaris
Sybase,
SQL Server
Windows NT
BMC/Patrol for
Oracle
3270
CICS
DB2
O
M
E
G
A
V
I
E
W
CandleCandle
ServerServer
OS/390, UNIX, NTOS/390, UNIX, NT
Enterprise Omegaview Bridge
TAPM-
App Perf
OMEGAVIEW Monitoring
Desktop
Tivoli/AlertAdaptor
Sysplex,
CICSplex,
DB2plex
OPS/MVS
NOTES
MQ-Series
MQSI
DBCTL
VTAM
TCP/IP
IMSplex
WebSphere

16. AS/400
Tivoli Enterprise
Console
Omegamon
MVS
HPUX, AIX,
Solaris
Sybase,
SQL Server
Windows NT
BMC/Patrol for
Oracle
3270
CICS
DB2
O
M
E
G
A
V
I
E
W
CandleCandle
ServerServer
OS/390, UNIX, NTOS/390, UNIX, NT
Enterprise Omegaview Bridge
TAPM-
App Perf
Monitoring OG
Desktop
Tivoli/AlertAdaptor
Sysplex,
CICSplex,
DB2plex
OPS/MVS
NOTES
MQ-Series
MQSI
DBCTL
VTAM
TCP/IP
IMSplex
WebSphere
OMC Gateway
Tandem, DEC/UNIX,
Data General,
Web Logic, LINUX,
3rd Party Tools
Universal Agent

17. Console Messages
OMEGAVIEW Alerts
CICS TDQ & IMS MTO
OMEGAMON Exceptions
Event
REXX
Scripts
Omegacenter Gateway
Processing
REXX
Scripts
Omegaview
Status
Database
Candle
Management
Server
(CMS)
Tivoli
TEC
Paging
Alert Adapter
EVENT LOG
Vantiv
UNIX
OPS/MVS
Omegacenter Gateway
Status Display
Candle Net Portal

18. OMEGAVIEW Alert Processing
Post status changes in color on event log
Test for persistence before displaying
– Smooth spikes
– Remove false alerts
Add text to critical/red lights-reduce navigation
Create problem record
Capture problem related data-- dumps, messages
Send notification/page via OPS/MVS

19. OMEGAMON Exceptions & Data
e.g., CICS response groups
Post on event log
Capture problem related data
Create problem record
Send notification/page
Add to OMEGAVIEW status screens

20. OPS/MVS Alerts
Status of automation events
Console messages-- abends
Post on event log
Add to OMEGAVIEW status screens
Capture problem related data
Send OMEGAMON data to OPS/MVS

21. CICS TDQ
e.g. Transaction abends
Post on event log
Add to OMEGAVIEW status screens
Create problem record
Send notification/page
Perform automated recovery
Send to OPS/MVS for automated
recovery

22. Key Value(s) Using Candle’s Solution
Reduce time to solve problems (Seconds -vs- Minutes)
– Increase overall Availability
– Reduce the time Operations and Systems Management
staff spend checking status
– Faster response to impacts & reduced manual
intervention
– Minimize finger pointing & efficiently resolve problems
• Decrease recurrence of problems and decrease impacts (by 25%)
Less Resources and/or Skills required
– Significant reduction in Human resources
– Improved productivity and staff utilization
• (Cost of Staff chasing phantom problems)--”False Reds”
• (Potential reduction in Level 1 or 2 Support Staff)
Less CPU utilization

23. Integration, --Reduce integration effort by 75%
– Bridge together alerts from various sources
– Standardization into a Single View (Application or
System Resource) reduces the complexity & resolves
problems quicker
• Scale back by maintaining fewer management tools
• Assess impact of other systems/applications more quickly
– Automate problem tickets into Vantive (OS/390)
• 50-75% improvement in system status accuracy & logged problems
Reduce Consoles (1*)
– Efficiently prioritize issues on fewer consoles
• Reduction from 36 Consoles (18x2-Candle Views) to just a few
Maintain a History Trail of Performance Changes
– More efficiently assess Performance & Availability trends
and patterns
Key Value(s) Using Candle’s Solution

24. Coming this Summer to a
Customer Near You...

25. OG IMS exit for command/messages
OG WTO to OPS/MVS:
– Tivoli alerts
– Cut problem records
– Notify/page people
OPS to OG for OMEGAVIEW display:
– STC down out of window
– Problem reports
– Batch late
Place red/yellow/green lights under OG
control to eliminate false reds
Suggested Follow-on (con’t)

26. IMS MTO
Process responses from IMS commands
– Better control of IPLs
• How many MPPs/BMPs still active?
Suppress entry of commands on IMS
master terminal!
– No more (potentially serious) impact from
commands such as:
• /DIS NODE *

27. Suggested Follow-on
Complete application view
CIS UNIX:
– Tivoli alerts via Alert Adapter
– CCC for UNIX
– UNIX interface via OG sockets
CIS MQ
– CCC for MQ
– MQ process monitoring

28. Benefits of Omegacenter Gateway
Reduce false reds: Persistance
Spike smoothing
Task list
Problem analysis: Historical event log
Faster problem resolution: Additional data sources
Text on screen
Less zooming
Historical event log
Notification and ticketing via
OPS/MVS
Automatic documentation gathering

29. Back to the Future...

32. CIS Application View

33. CIS Application View

34. Application View

35. Application Response Times