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How Modern Businesses Today Market Themselves
Modern Marketing 101
Hussain Zaidi & Bailey Bliss
Business Solution Partners
15 Bryant Ave, Long Island, NY 11576
855.977.7100 | www.bspny.com | sales@bspny.com
Follow us on Twitter: BSPNY, Hussain Zaidi, Bailey Bliss
• Business Model
• Value Proposition
• Customers & Competitors
• Marketing & Engagement Channels
• Inbound Marketing
• Website, Blogs & SEO
• Social Media
• Outbound Marketing
• Marketing Plan: Putting it all together
Agenda
• Customers: Where are your Customers?
• What region?
• What industry/vertical?
• What company size?
• Competitors: Where are your Competitors?
• What region?
• What industry/vertical?
• Value Proposition: What do you do?
• Products/Services you offer?
• Regions you cover?
• Distinction: How do you stand out?
• Unique Product/Service?
• Niche Market?
• Customer Satisfaction
• Your Process/Approach?
Business Model
Value
Proposition
Customer
Relationships
Channels
Customers
Revenue StreamsCost Structure
Partners / Vendors
Activities
Resources
Business Model Canvas
by Alexander Osterwalder
• Channels: How do you market?
• Website
• Events
• Business Directories & Ads
• Social Media
• Newsletters & Press Releases
Strategies for increasing Web Presence and Google Ranking
Website, Blog & SEO
• User Experience: Nexus of
Functionality, Business Case and
Look & Feel
• Contents should be easily
accessible
• Important items should be placed
on top and consistently
• Resizable (responsive) layouts
• Navigation must be simple and
consistent
• Avoid crowded/busy layouts
• Web pages should be quick to load
(within 2 seconds or less)
Website: User Experience
The Rise of Customer Expectations - UX - User Experience
by Coreen Head
• Search Engines & Google Ranking
play important role in showing
relevant contents to the buyers
User Experience: Buyers
Research Products before
making purchase decisions
Why Content for SEO
by Brafton
• Backlink Factors
• # of linking root domains, # of linking
pages, Alt tags, social shares, anchor
text…
• User Interaction
• Direct traffic, repeat traffic, time on
site, # of comments…
• Special Algorithm Rules
• User browsing history, big-brand
boost, safe searches…
• Social Signals
• # of tweets, # of Facebook likes,
Facebook shares…
• WebSpam Factors
• Domain Factors
• Domain name, age, registration
records...
• Page Level Factors
• Title, Description, Meta-tags,
Keyword Density, Responsive layout...
• Duplicate contents, loading speed,
age, broken links…
• Site Level Factors
• Site Architecture, Contact Us Page, #
of pages, user reviews…
• Brand Signals
• Branded anchor text, branded
searches, LinkedIn/Twitter/Facebook
Profiles, # of followers/subscribers
SEO: Google Ranking Factors Summary
Website: Content Blogs
Why Content for SEO
by Brafton
This Leaves Marketers in a Scary Predicament
Why isn’t anyone paying
attention to me?!
Being Signal Amidst the Noise
by Rand Fishkin
Stand out from the
crowd
Being Signal Amidst the Noise
by Rand Fishkin
Or Become the Noise Everyone’s Trying to Filter
Hello?
Being Signal Amidst the Noise
by Rand Fishkin
Harder to produce Contents are Easier to get noticed
Blog Post
Tweet
Useful Guide Interactive Tool
Guest Contribution
for aNotable
Publisher
Photo
MobileApp
Video Custom Illustration
Physical
Product
Successful,
scalable community
Easier Harder
Being Signal Amidst the Noise
by Rand Fishkin
Use Schema Markup on the Web Pages
Schema tells the search engines what your
data means, not just what it says.
TripAdvisor.com uses Schema Markup to include
Ratings, Review Count etc. in the search result
Why Content for SEO
by Brafton
• Organize Content Creation
• Use right tools for publishing and
analytics
• Create activity calendar
• Stay consistent and motivated
• Embrace Visual
• Add images to contents
• Create videos
• Create infographics
• Be Proactive in trying new stuff
• Share your experience
• Develop valuable contents
• Inform, assist or entertain
• Lookup contents for republishing
• Use relevant content sources
• Write about and share what’s
already popular
• Use Groups, Communities, Circles
for research
• Don’t hesitate to Share Contents
• Give thanks and credit to original
authors
• Share positive contents
Website – Content Creation Guidelines
Overview & Marketing Approaches
Social Media
Social Media: Landscape
• Social Media is not just
about LinkedIn, Google+
Facebook, YouTube, and
Twitter.
• It includes variety of
platforms, applications,
channels and services
• In Social Media, contents
lead to conversations,
conversations build
relationships, and
relationships result in
profit
Social Media: Main
Sites & their Uses
Social Media Comparison Infographic
by Leverage
• Create content for a community
• Content Often Performs Well
when a Community Is Behind It
• Only the Best 0.1% of Content Can
Go “Viral” without a Pre-existing
Community
• Don’t Bet Your Marketing on Being
the 1 in 1,000
• Before you create content, ask
“Who will support & amplify this
content and why?”
• What makes content spread?
• It Inspires a Community
• It Reinforces a Belief
• Refutes an Opposing Argument
• Starts (or Renews) a Passionate
Discussion
• Is in Someone’s Financial or
Promotional Interests
• Makes the Sharer Look
Smart/Important/Worldly etc.
• Tells a compelling story
Social Media: Content Amplification
Conducting
Surveys
Browsing
Social
Reading
News
Engagingin
Discussions
Following
Influencers
If you get to know your audience well
enough, you’ll know what they do
before they ever reach the funnel
Social Media: Proactively seek out Target Audience
Use Customer Surveys to Define Your Content Marketing Efforts
Being Signal Amidst the Noise
by Rand Fishkin
• Observe what attracts more
followers in your posts and
adjust accordingly
• Understand your target audience
• Research timings for the posts
• Be aware of boundary between
“Being Social” & “Being
Professional”
• Study the results and improve
where necessary
• Select which social media sites
are best suited for you business
• Learn the culture & posting rules
(# tags, images…) of different
social media sites
• Keep your Profile upto date on
all social media sites under use
• Leverage paid Ad campaigns on
social media sites
Social Media: Content Creation Guidelines
How often to Post on Facebook and Twitter
Social Media Updates Frequency
• iTunes has
highest # of
posts at 2.29 per
day
• Coca-Cola is
lowest at 0.44
posts per day
• Average is 1 post
per day
Facebook
Social Media Frequency Guide
by Buffer
• Once or Twice
per day
• 5 to 10 times
per week
Facebook
Social Media Frequency Guide
by Buffer
• Facebook Post
on average have
90 minutes to
get noticed
Facebook
Social Media Frequency Guide
by Buffer
• 4 to 5 tweets a
days provide
best responses,
and are most
effective
Twitter
Social Media Frequency Guide
by Buffer
• Individuals:
5 times per day
= 25 tweets per
week
• Brands:
30 times per day
= 150 tweets per
week
Twitter
Social Media Frequency Guide
by Buffer
• Tweets on
average have 18
minutes to get
noticed
Twitter
Social Media Frequency Guide
by Buffer
Events, Webinars & Telemarketing
Outbound Marketing
Inbound vs. Outbound Marketing
by Dennis Kelly, Boingnet
• Sponsored Events
• Conferences & Trade Shows
• Telemarketing
• Webinars
• Email Blasts
• Press Releases
• Paid Ad Campaigns
Outbound Marketing Channels
• Cisco sponsored study of 862 business leaders found unanimous
agreement that in-person communications are more effective,
powerful and conducive to success
In-Person Meetings
Believe in-person collaboration is
critical
Agree that conversation and focus is
critical to communications
Felt they were better understood
after in-person encounters
The Power on In-Person
by Cisco
Marketing Tasks, Calendar, Goals and Progress Review
Marketing Plan
• Outbound Marketing
• Telemarketing
• Cold-Call Scripts for Prospects
• Call Scripts for existing Customers
• Events
• Conferences & Trade Shows
• Industry-related Local Events
• Seminars
• Press Releases
• Newsletters & Webinars
• Create & Maintain Marketing Events
Calendar
• Inbound Marketing
• Website
• Website Navigation Design
• Website Content Updates
• SEO Review
• Blog
• Articles & Videos Topics List
• Social Media
• Update Profiles on SM Sites
• Join Industry Groups & Forums
• Subscribe to Industry Newsletters
• Research Content Sources
• Goals for Content Generation (Posts, Tweets)
• Create & Maintain Publishing Calendar
Marketing Plan includes the following
Sample Marketing Plan
Sample Marketing Calendar
Tasks Q1 - 2016 Q2 - 2016 Q3 – 2016 Q4 – 2016 Total
Tweets (Articles, News, Retweets) 100 100 150 150 150 150 200 200 200 200 200 200 2000
Blog Posts (Company Blog, LinkedIn, Facebook, Google+) 4 4 4 4 6 6 6 6 6 8 8 8 70
YouTube Videos 1 1 1 1 1 1 6
Website - SEO Review & Updates
Website - Navigation Design
Website - Content Pages Updates
Customer Case Studies 1 1 1 1 1 5
Tradeshow 1 1 2
Webinar 1 1 1 1 1 1 1 1 1 1 1 1 12
Quarterly Newsletter 1 1 1 1 4
• 12 month Goal – Dec. 31st 2016
• Twitter
• Followers: 1,100 - Tweets: 2,260
• LinkedIn
• Followers: 50 - Posts: 150
• Facebook
• Likes: 45 - Posts: 150
• Google+
• Followers: 60 - Posts: 150
• Views: 1,500
• BSP Blog
• Posts: 150
• YouTube
• Subscribers: 40 - Videos: 6
• As of Dec. 31st 2015
• Twitter
• Followers: 109 - Tweets: 260
• LinkedIn
• Followers: 25 - Posts: 34
• Facebook
• Likes: 16 - Posts: 30
• Google+
• Followers: 13 - Posts: 32
• Views: 432
• BSP Blog
• Posts: 34
• YouTube
• Subscribers: 0 - Videos: 0
Sample Social Media Goals
Sample Website Traffic Goal
Goal: Increase Web Traffic from 230 visits / week to
600 visit / week by Q4 2016
• # of leads from Web Forms
• Contact Us - Forms
• Blog Article Download - Forms
• # of leads from SM Sites
• # of direct leads
• Via emails
• Via phone calls
• # of Shares, Retweets, Likes
• # of Comments
• # of unique visitors
• # of Web Form submissions
• # of links from other sites
Measuring Progress
Contact Info: sales@bspny.com | 855.977.7100 | www.bspny.com
Questions & Answers
BSP Blog: http://www.bspny.com/blog
Twitter: https://twitter.com/bspny (@BSPNY)
Facebook: https://www.facebook.com/BSPNY
LinkedIn: https://www.linkedin.com/company/business-solution-partners

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Modern Marketing 101 - Business Solution Partners (www.bspny.com)

  • 1. How Modern Businesses Today Market Themselves Modern Marketing 101 Hussain Zaidi & Bailey Bliss Business Solution Partners 15 Bryant Ave, Long Island, NY 11576 855.977.7100 | www.bspny.com | sales@bspny.com Follow us on Twitter: BSPNY, Hussain Zaidi, Bailey Bliss
  • 2. • Business Model • Value Proposition • Customers & Competitors • Marketing & Engagement Channels • Inbound Marketing • Website, Blogs & SEO • Social Media • Outbound Marketing • Marketing Plan: Putting it all together Agenda
  • 3. • Customers: Where are your Customers? • What region? • What industry/vertical? • What company size? • Competitors: Where are your Competitors? • What region? • What industry/vertical? • Value Proposition: What do you do? • Products/Services you offer? • Regions you cover? • Distinction: How do you stand out? • Unique Product/Service? • Niche Market? • Customer Satisfaction • Your Process/Approach? Business Model Value Proposition Customer Relationships Channels Customers Revenue StreamsCost Structure Partners / Vendors Activities Resources Business Model Canvas by Alexander Osterwalder • Channels: How do you market? • Website • Events • Business Directories & Ads • Social Media • Newsletters & Press Releases
  • 4. Strategies for increasing Web Presence and Google Ranking Website, Blog & SEO
  • 5. • User Experience: Nexus of Functionality, Business Case and Look & Feel • Contents should be easily accessible • Important items should be placed on top and consistently • Resizable (responsive) layouts • Navigation must be simple and consistent • Avoid crowded/busy layouts • Web pages should be quick to load (within 2 seconds or less) Website: User Experience The Rise of Customer Expectations - UX - User Experience by Coreen Head
  • 6. • Search Engines & Google Ranking play important role in showing relevant contents to the buyers User Experience: Buyers Research Products before making purchase decisions Why Content for SEO by Brafton
  • 7. • Backlink Factors • # of linking root domains, # of linking pages, Alt tags, social shares, anchor text… • User Interaction • Direct traffic, repeat traffic, time on site, # of comments… • Special Algorithm Rules • User browsing history, big-brand boost, safe searches… • Social Signals • # of tweets, # of Facebook likes, Facebook shares… • WebSpam Factors • Domain Factors • Domain name, age, registration records... • Page Level Factors • Title, Description, Meta-tags, Keyword Density, Responsive layout... • Duplicate contents, loading speed, age, broken links… • Site Level Factors • Site Architecture, Contact Us Page, # of pages, user reviews… • Brand Signals • Branded anchor text, branded searches, LinkedIn/Twitter/Facebook Profiles, # of followers/subscribers SEO: Google Ranking Factors Summary
  • 8. Website: Content Blogs Why Content for SEO by Brafton
  • 9. This Leaves Marketers in a Scary Predicament Why isn’t anyone paying attention to me?! Being Signal Amidst the Noise by Rand Fishkin
  • 10. Stand out from the crowd Being Signal Amidst the Noise by Rand Fishkin
  • 11. Or Become the Noise Everyone’s Trying to Filter Hello? Being Signal Amidst the Noise by Rand Fishkin
  • 12. Harder to produce Contents are Easier to get noticed Blog Post Tweet Useful Guide Interactive Tool Guest Contribution for aNotable Publisher Photo MobileApp Video Custom Illustration Physical Product Successful, scalable community Easier Harder Being Signal Amidst the Noise by Rand Fishkin
  • 13. Use Schema Markup on the Web Pages Schema tells the search engines what your data means, not just what it says. TripAdvisor.com uses Schema Markup to include Ratings, Review Count etc. in the search result Why Content for SEO by Brafton
  • 14. • Organize Content Creation • Use right tools for publishing and analytics • Create activity calendar • Stay consistent and motivated • Embrace Visual • Add images to contents • Create videos • Create infographics • Be Proactive in trying new stuff • Share your experience • Develop valuable contents • Inform, assist or entertain • Lookup contents for republishing • Use relevant content sources • Write about and share what’s already popular • Use Groups, Communities, Circles for research • Don’t hesitate to Share Contents • Give thanks and credit to original authors • Share positive contents Website – Content Creation Guidelines
  • 15. Overview & Marketing Approaches Social Media
  • 16. Social Media: Landscape • Social Media is not just about LinkedIn, Google+ Facebook, YouTube, and Twitter. • It includes variety of platforms, applications, channels and services • In Social Media, contents lead to conversations, conversations build relationships, and relationships result in profit
  • 17. Social Media: Main Sites & their Uses Social Media Comparison Infographic by Leverage
  • 18. • Create content for a community • Content Often Performs Well when a Community Is Behind It • Only the Best 0.1% of Content Can Go “Viral” without a Pre-existing Community • Don’t Bet Your Marketing on Being the 1 in 1,000 • Before you create content, ask “Who will support & amplify this content and why?” • What makes content spread? • It Inspires a Community • It Reinforces a Belief • Refutes an Opposing Argument • Starts (or Renews) a Passionate Discussion • Is in Someone’s Financial or Promotional Interests • Makes the Sharer Look Smart/Important/Worldly etc. • Tells a compelling story Social Media: Content Amplification
  • 19. Conducting Surveys Browsing Social Reading News Engagingin Discussions Following Influencers If you get to know your audience well enough, you’ll know what they do before they ever reach the funnel Social Media: Proactively seek out Target Audience Use Customer Surveys to Define Your Content Marketing Efforts Being Signal Amidst the Noise by Rand Fishkin
  • 20. • Observe what attracts more followers in your posts and adjust accordingly • Understand your target audience • Research timings for the posts • Be aware of boundary between “Being Social” & “Being Professional” • Study the results and improve where necessary • Select which social media sites are best suited for you business • Learn the culture & posting rules (# tags, images…) of different social media sites • Keep your Profile upto date on all social media sites under use • Leverage paid Ad campaigns on social media sites Social Media: Content Creation Guidelines
  • 21. How often to Post on Facebook and Twitter Social Media Updates Frequency
  • 22. • iTunes has highest # of posts at 2.29 per day • Coca-Cola is lowest at 0.44 posts per day • Average is 1 post per day Facebook Social Media Frequency Guide by Buffer
  • 23. • Once or Twice per day • 5 to 10 times per week Facebook Social Media Frequency Guide by Buffer
  • 24. • Facebook Post on average have 90 minutes to get noticed Facebook Social Media Frequency Guide by Buffer
  • 25. • 4 to 5 tweets a days provide best responses, and are most effective Twitter Social Media Frequency Guide by Buffer
  • 26. • Individuals: 5 times per day = 25 tweets per week • Brands: 30 times per day = 150 tweets per week Twitter Social Media Frequency Guide by Buffer
  • 27. • Tweets on average have 18 minutes to get noticed Twitter Social Media Frequency Guide by Buffer
  • 28. Events, Webinars & Telemarketing Outbound Marketing
  • 29. Inbound vs. Outbound Marketing by Dennis Kelly, Boingnet
  • 30. • Sponsored Events • Conferences & Trade Shows • Telemarketing • Webinars • Email Blasts • Press Releases • Paid Ad Campaigns Outbound Marketing Channels
  • 31. • Cisco sponsored study of 862 business leaders found unanimous agreement that in-person communications are more effective, powerful and conducive to success In-Person Meetings Believe in-person collaboration is critical Agree that conversation and focus is critical to communications Felt they were better understood after in-person encounters The Power on In-Person by Cisco
  • 32. Marketing Tasks, Calendar, Goals and Progress Review Marketing Plan
  • 33. • Outbound Marketing • Telemarketing • Cold-Call Scripts for Prospects • Call Scripts for existing Customers • Events • Conferences & Trade Shows • Industry-related Local Events • Seminars • Press Releases • Newsletters & Webinars • Create & Maintain Marketing Events Calendar • Inbound Marketing • Website • Website Navigation Design • Website Content Updates • SEO Review • Blog • Articles & Videos Topics List • Social Media • Update Profiles on SM Sites • Join Industry Groups & Forums • Subscribe to Industry Newsletters • Research Content Sources • Goals for Content Generation (Posts, Tweets) • Create & Maintain Publishing Calendar Marketing Plan includes the following Sample Marketing Plan
  • 34. Sample Marketing Calendar Tasks Q1 - 2016 Q2 - 2016 Q3 – 2016 Q4 – 2016 Total Tweets (Articles, News, Retweets) 100 100 150 150 150 150 200 200 200 200 200 200 2000 Blog Posts (Company Blog, LinkedIn, Facebook, Google+) 4 4 4 4 6 6 6 6 6 8 8 8 70 YouTube Videos 1 1 1 1 1 1 6 Website - SEO Review & Updates Website - Navigation Design Website - Content Pages Updates Customer Case Studies 1 1 1 1 1 5 Tradeshow 1 1 2 Webinar 1 1 1 1 1 1 1 1 1 1 1 1 12 Quarterly Newsletter 1 1 1 1 4
  • 35. • 12 month Goal – Dec. 31st 2016 • Twitter • Followers: 1,100 - Tweets: 2,260 • LinkedIn • Followers: 50 - Posts: 150 • Facebook • Likes: 45 - Posts: 150 • Google+ • Followers: 60 - Posts: 150 • Views: 1,500 • BSP Blog • Posts: 150 • YouTube • Subscribers: 40 - Videos: 6 • As of Dec. 31st 2015 • Twitter • Followers: 109 - Tweets: 260 • LinkedIn • Followers: 25 - Posts: 34 • Facebook • Likes: 16 - Posts: 30 • Google+ • Followers: 13 - Posts: 32 • Views: 432 • BSP Blog • Posts: 34 • YouTube • Subscribers: 0 - Videos: 0 Sample Social Media Goals
  • 36. Sample Website Traffic Goal Goal: Increase Web Traffic from 230 visits / week to 600 visit / week by Q4 2016
  • 37. • # of leads from Web Forms • Contact Us - Forms • Blog Article Download - Forms • # of leads from SM Sites • # of direct leads • Via emails • Via phone calls • # of Shares, Retweets, Likes • # of Comments • # of unique visitors • # of Web Form submissions • # of links from other sites Measuring Progress
  • 38. Contact Info: sales@bspny.com | 855.977.7100 | www.bspny.com Questions & Answers BSP Blog: http://www.bspny.com/blog Twitter: https://twitter.com/bspny (@BSPNY) Facebook: https://www.facebook.com/BSPNY LinkedIn: https://www.linkedin.com/company/business-solution-partners