Successful professional qualified by more than 9 years of visible achievements in the food service / hospitality industry looking for new challenges in restaurant business where my background and my experience can be applied.

1. HUSSEIN MAHMOUD HUSSEIN AHMED
Date of birth: 16.02.1984
Marital status: married
Nationality: Egyptian
Address: Kuwait , City
Tel: +96596928570
E-mail: hussein.mha@gmail.com
HOSPITALITY / RESTAURANT MANAGER:
Successful professional qualified by more than eight years of visible achievements in the food
service/hospitality industry looking for new challenges in restaurant business where my
background and my experience can be applied.
AREAS OF EXPERTISE:
• Restaurant pre-opening
• Front and back of house operations
• Restaurant design, food and beverage presentation
• Team leadership
• Staff training, leading, supervision
• Event organizing
• Maximizing profit margins
• Budgeting / cost control
• Stock / inventory control
• Food / health hygiene
• Menu development
• Guest service excellence
WORK EXPERIENCE:
_ February 2015 – Present

2. Diet House Egypt, Cairo
Position: Operation Manager
Duties: -
• Supervise all restaurant activities and ensure compliance to all company standards to
increase all sales of labor costs and prepare various reports accurately and within
timeframe.
• Maintain optimal level of sanitary procedures for all food handling and maintain neat and
clean kitchen area and ensure optimal quality of all food preparation and ensure
compliance to all standards.
• Administer performance of all service staff and schedule and evaluate all restaurant
operations and provide training to all employees and maintain all work according to
required policies and procedures and maintain knowledge of all food and beverage
trends.
• Prepare estimates of all food and beverage costs and coordinate with corporate staff and
assist to purchase all required supplies and place required orders for all distributors and
ensure response to all complaints.
• Ensure compliance to all security procedures and design strategies to protect all
employees and customers and design strategies to reduce injuries to staff and prepare
various accident reports.
Manage all shifts for restaurant operations and schedule all process and maintain
cleanliness at all times and assist to resolve all complaints and maintain food quality at all
times and perform regular interviews with all employees.
Perform orientation and provide training to all new employees on restaurant processes
and determine appropriate feedback from employees and maintain all restaurant plans.
• June 2013 – February 2015
Burger King Dubai, UAE
Position: Restaurant Manager
Duties:
• operational management: organizing stock and equipment, ordering supplies and
overseeing building maintenance, cleanliness and security;
financial management: planning and working to budgets, maximizing profits and
achieving sales targets set by head office; staff management;
• working to ensure standards of hygiene are maintained and that the restaurant
complies with health and safety regulations;
• ensuring high standards of customer service are maintained; handling customer
complaints and queries;
• reporting to and attending regular meetings with area managers or head office
representatives;
• February 2013 – May 2013
Amazonia Gardenia Hurghada, Egypt
Position: Restaurants Manager (Pre – opening)
Duties:
• set-up for all areas, menu preparation; purchasing; ensure standards are being
followed; recruit, train and manage staff; assist in the preparation of outlet`s budget

3. and forecast; maintain high standards of quality control, hygiene, health and safety;
• June 2011 – August 2012
Taba Sands Hotel & Casino, Egypt
Position: Bar & Restaurant Manager
Duties:
• coordinate the entire operation of the Bar & Restaurant, ensure standards are being
followed; recruit, train, motivate and manage staff; check stock levels and order
supplies; prepare payroll and monitor bookkeeping records; manage service delivery
to ensure excellent service from point of entry to departure; monitor food preparation;
maintain high standards of quality control, hygiene, health and safety;
• October 2010 – February 2011
Club MedSinai Bay, Egypt
Position: Assistant Restaurant Manager (Opening team)
Duties:
• responsible for assigned shift; assisting in overall management, conduct pre-meal
meeting with staff; observe, teach, and correct staff’s service; check food preparation;
check beverage presentation; communicate with guests and receive feedback; handle
guest comments and complaints; ensure guest satisfaction
• September 2009 – October 2010
Intercontinental Taba Heights, Egypt
Position: F&B Supervisor (Room Service and Banquets)
Duties: ensure that the outlet is clean, neat and tidy; accurately records, pre-check and pick-
up all food and beverage orders; set tray as per outlet standard; follow the cash handling
procedures and process all guest orders through MICROS; prepare breakfast and lunch
boxes; in charge of banquets and meeting rooms.
• 2007 – 2009
Seafood Restaurant El Marsa, Yanbu, Saudi Arabia
Position: Restaurant Manager
Duties:
• taking responsibility for the business performance of the restaurant, food supply,
coordinating the entire operation of the restaurant during scheduled shifts, managing
staff, organizing and supervising kitchen, waiting and cleaning staff, recruiting,
training and motivating staff, meeting and greeting customers and organizing table
reservations
• 2005 – 2007
Intercontinental Al Khobar, Saudi Arabia
Position: Captain (Opening team)
Duties:

4. • responsible for supervising restaurant functions: communication between kitchen and
wait staff; restaurant appearance; restaurant responsibility and cleanliness; look after
the wait staff, make sure orders are correct and timely
CERTIFICATES:
Certificate of Achievement “Assistant Chief Restaurant”
Certificate of Hotel Pre-opening
TRAININGS:
HACCP
Matrix Systems
EDUCATION:
Helwan University Cairo
Bachelor of Arts
Department of Psychology
Graduated year 2005
SKILLS:
Computer Skills:
Microsoft Office (Word, Excel, Power Point, Outlook)
• Internet applications
• Micros, Matrix Systems, Opera hotel edition, Fidelio Suit 8
Language Skills:
Arabic – mother tongue
English - good command of both written and spoken
Personal Skills:
• Good organization, ability to work in a team, leadership, ability to lead and motivate,
sociability, responsibility in handling challenging situations, ability to make decisions in
a time pressured environment, ability to deal with stress
INTERESTS:

5. Restaurant business, guest service, computer, football, travelling