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Attacking Measurement Angst
(An MRC Update)
Prepared for: IAB CA MIXX
March 20, 2014
Agenda
n  Brief MRC Background
n  MRC Intersection with 3MS
n  Three New (Interesting) Areas:
n  Discuss Standards and Audits
n  Ad Verification and Viewable Impressions
n  Mobile Web and In-App
n  Cross-Media GRPs
n  On the Horizon
2
3
The Media Rating Council: Background
n  Created as a Non-Profit Industry Association in the early
1960s called the “Broadcast Rating Council”
n  Formed by the U.S. media industry in response to a series of
Congressional hearings on industry business practices
n  We Administer a Voluntary Process for Measurement
Services to Apply for Our Accreditation
n  Audits are Conducted by Independent CPA Firms that
are Retained by MRC
n  MRC’s Minimum Standards for Media Rating Research,
supplemented by relevant industry-specific measurement
guidance, serves as primary assessment criteria
MRC Mission Statement
n  To secure for the media industry and related
users audience measurement services that are
valid, reliable and effective; we do this by:
n  Setting Standards; and
n  Conducting Audits to Verify Compliance with
Standards.
4
5
The Media Rating Council: Today
n  MRC Currently Has Approximately 145 Member
Organizations, Representing Range of
Constituencies in the Media Buy/Sell Ecosystem.
n  MRC Oversees Approximately 100 Research Product
Audits Annually
n  In Digital, Television, Radio, Print, and Out of Home Media
n  Accreditation Process is Confidential
n  MRC Has Adopted a More Proactive Orientation
Toward Standards Setting
n  Extensive Involvement with 3MS Initiative, Others
n  Auditing Internationally (12 Countries)
n  Formal International Committee
How is MRC relevant to Canada?
n  Standards
n  Very often adopted outside the US
n  Audits
n  We influence measurement service practices
n  Many of these organizations are global, and if pushed, will
adopt desirable quality practices across countries
n  Growing focus of multi-national advertisers
n  MRC International Committee
n  Populated with multi-national organizations
n  Focus: Audits outside the US, when requested
7
Sample of Key Issues -- Traditional
n  New Technology Challenges
n  Sample Frame or Measurement Coverage
n  For example, CPO Persons
n  Data Collection Quality, Completeness
n  Response Rates
n  Incentives
n  Targeting
n  Sample Distribution
n  Sample Sizes/Reliability
n  Race/Ethnic/Young Representation
n  Accuracy of Universe Estimate Data
n  Editing Quality
n  Ascription
8
• Users vs. Computers
• Cookie Deletion
• Sufficiency of Client Side Counting
• Auto-Refresh, Non-Human Traffic
• Internal Traffic
• In-Session Gaps
• New Types of Usage, WAP/Mobile, etc.
• International Traffic
• Cross Domain I-Frames
• Viewability
Ad-Centric or
Site-Centric
(Census)
• Panel Representation
• Meter Coverage
• Capturing All Access Locations
• Metering All Computers of Panelists
• Initial Demo Data Collection
• User In-Session Identification
• Sample Sizes, Standard Errors
• Non-Response Levels
User-Centric
(Panel)
• Internal Controls
• Data Integration Methods
• Editing, Calibration, Weighting
• Transparent Methodology
Common
and Hybrid
Sample of Key Issues – New Media
MRC’s Role in Advancing
3MS’s Five-Pillar Solution
9
10
Interesting New Stuff
Standards…
Auditing…
-- Ad Verification and Viewable Impressions
-- Mobile Web and In-App Measurement
-- Cross Media GRPs
11
Ad Verification
Standards:
n  Ad Verification Services (complete)
n  How to On-Board and Initiate Services
n  5 Major Service Lines – Specific Requirements
n  Site Context, Geo-Targeting, Ad Placement,
Competitive Separation and Fraud Detection
n  Buyer and Seller Communication Re: Issues
n  Methods Disclosures
n  Projecting Results of Campaigns
12
Ad Verification
Audits:
n  Accredited: comScore vCE Validation,
DoubleVerify, Integral Ad Science
Others in process
The Need for Viewable Impressions:
n  Urgently needed as the foundation to move an
entire set of measurement priorities forward
n  Build Trust – Did I get what I paid for?
n  Improve ROI Calculations
n  Improve Comparability with other Electronic Media
Beyond the measurement details, viewable
impressions should enhance value of digital
advertising to brand marketers
Viewable Impression Methods
n  Geometric Triangulation
n  Using Known Points on the Page to Derive
Position of Ad Relative to Viewable Browser
Window
n  Cross Domain I-Frames an Issue
n  Tracking Browser Attributes
n  Related to Rendering or “Painting” Ad
n  Combination Methods
14
15
Viewable Impressions
Standards:
n  Viewable Impression Requirements – 50% Pixels and 1
Second for Display; 50% and 2 Seconds for Video
n  Granularity; 100ms for Display; 200ms for Video
n  First Pixel then Time
n  Account for Tab Focus
n  Eliminate Non-Rendered Served Impressions
n  Special Provision made for Larger Format Ads
n  Disclosures:
n  Viewable
n  Not Viewable
n  Undetermined (Caution – This Needs Work!)
n  Various Metrics/Ratios
16
Viewable Impressions
Audits:
n  Accredited Display – Alenty, comScore vCE
Validation, DoubleVerify, Glam Media, Google
ActiveView, Integral Ad Science, Sizmek, Moat,
Spider.io (recently acquired by Google), RealVu and
WebSpectator for Publishers
n  Accredited Video (certain metrics) – Tremor and
Moat
Many more in process, especially for video. Accredited
vendors participating in reconciliation process.
17
Mobile Web and In-App
Measurement
Standards:
n  Mobile Web (complete)
n  Client Side Counting
n  Recognizes Viewable Impression, Not
Mandated Yet
n  Filtration
n  Cache Busting
n  Internal Traffic
n  Disclosure Requirements
18
Mobile Web and In-App
Measurement
Standards:
n  In-App Ad Measurement (complete)
n  Definitions
n  Qualifying the Universe
n  Download, Open, Usage Controls
n  On-line versus Off-line Use
n  Recognition of SDK Environment; Necessary
Controls
n  Unique Devices and User Measurement
n  Segregation of Ad Content Types
19
Mobile Web and In-App
Measurement
Audits:
n  Accredited: Apple iAds (only In-App),
Freewheel, ADTECH (only Mobile Web) and
Medialets
Others in process
20
Digital and Cross-Media GRPs
Standards:
n  Two Components
n  Digital GRPs
n  Cross-Media GRPs
n  Initial Thoughts Provided to Industry Vetting
Group
n  Expanding Vetting Group to Broader Practitioner
Set
n  Version 1 Being Prepared
n  Several Months to Completion
21
Digital and Cross-Media GRPs
Standards:
n  Expected Content
n  Ads as Measurement Focus
n  Calculation Methods
n  Disclosure Requirement
n  Audience Attribution Methods Described
n  Valid Method
n  Ascription Rates
n  Other Adjustments
n  Segregation of Creative Genres
n  Duration Capture
Digital and Cross-Media GRPs
n  A Challenging Area…
n  Work forthcoming in digital
n  Viewable impressions
n  Audience attribution, across granular campaigns
n  Extensive work necessary in other media
n  Improve/develop ad-focused measurement
n  Improve granularity of measurement
n  Deal with non-electronic measurement
instruments
23
Digital and Cross-Media GRPs
Audits:
n  Nielsen OCR, XCR
n  OCR Accredited
n  Viewability (through partner, IAS) Not Accredited Yet
n  Removed child estimates, pending improvement
n  XCR Audited, Not Accredited Yet
n  comScore vCE
n  Validation Module Accredited
n  Audience Module Audited, Not Accredited Yet; Awaiting V.2
n  Google Active GRP
n  Recently Initiated the Audit Process
Next Steps – Viewable Impressions
n  Guidelines
n  Public comment draft – Imminent
n  Finalization process thereafter
n  Reconciliation
n  Complete Work – Cross-vendor tagged campaigns to prove
theories; react to any new learning
n  Disclose vendors as they adopt reconciliation guidance
n  Likely Advisory Outcomes
n  Remove display advisory at March 31, 2014; video still a bit in
flux, leaning towards extending a gating period to June 30, 2014
24
Next Steps – Beyond Viewable
n  Digital GRPs & Cross-Media GRPs
n  Modernization/Strengthening NHT Detection Guidelines
n  Stronger filtration, downstream partner assessments, bot-nets,
“created” traffic, enhanced non-human agent capabilities,
encryption and other hijacking controls, etc.
n  A Balance: Requiring stronger practices without disclosing
specifics
n  Separate Audits? Help with sizing the issue.
n  Mobile Viewable Impressions
n  Others Projects:
n  Audio Streaming, Ad Effectiveness, Social, DPB
25
Thank You!
26
Contact Information:
George Ivie: givie@mediaratingcouncil.org
(212) 972-0300

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Attacking Measurement Angst (an MRC update)

  • 1. Attacking Measurement Angst (An MRC Update) Prepared for: IAB CA MIXX March 20, 2014
  • 2. Agenda n  Brief MRC Background n  MRC Intersection with 3MS n  Three New (Interesting) Areas: n  Discuss Standards and Audits n  Ad Verification and Viewable Impressions n  Mobile Web and In-App n  Cross-Media GRPs n  On the Horizon 2
  • 3. 3 The Media Rating Council: Background n  Created as a Non-Profit Industry Association in the early 1960s called the “Broadcast Rating Council” n  Formed by the U.S. media industry in response to a series of Congressional hearings on industry business practices n  We Administer a Voluntary Process for Measurement Services to Apply for Our Accreditation n  Audits are Conducted by Independent CPA Firms that are Retained by MRC n  MRC’s Minimum Standards for Media Rating Research, supplemented by relevant industry-specific measurement guidance, serves as primary assessment criteria
  • 4. MRC Mission Statement n  To secure for the media industry and related users audience measurement services that are valid, reliable and effective; we do this by: n  Setting Standards; and n  Conducting Audits to Verify Compliance with Standards. 4
  • 5. 5 The Media Rating Council: Today n  MRC Currently Has Approximately 145 Member Organizations, Representing Range of Constituencies in the Media Buy/Sell Ecosystem. n  MRC Oversees Approximately 100 Research Product Audits Annually n  In Digital, Television, Radio, Print, and Out of Home Media n  Accreditation Process is Confidential n  MRC Has Adopted a More Proactive Orientation Toward Standards Setting n  Extensive Involvement with 3MS Initiative, Others n  Auditing Internationally (12 Countries) n  Formal International Committee
  • 6. How is MRC relevant to Canada? n  Standards n  Very often adopted outside the US n  Audits n  We influence measurement service practices n  Many of these organizations are global, and if pushed, will adopt desirable quality practices across countries n  Growing focus of multi-national advertisers n  MRC International Committee n  Populated with multi-national organizations n  Focus: Audits outside the US, when requested
  • 7. 7 Sample of Key Issues -- Traditional n  New Technology Challenges n  Sample Frame or Measurement Coverage n  For example, CPO Persons n  Data Collection Quality, Completeness n  Response Rates n  Incentives n  Targeting n  Sample Distribution n  Sample Sizes/Reliability n  Race/Ethnic/Young Representation n  Accuracy of Universe Estimate Data n  Editing Quality n  Ascription
  • 8. 8 • Users vs. Computers • Cookie Deletion • Sufficiency of Client Side Counting • Auto-Refresh, Non-Human Traffic • Internal Traffic • In-Session Gaps • New Types of Usage, WAP/Mobile, etc. • International Traffic • Cross Domain I-Frames • Viewability Ad-Centric or Site-Centric (Census) • Panel Representation • Meter Coverage • Capturing All Access Locations • Metering All Computers of Panelists • Initial Demo Data Collection • User In-Session Identification • Sample Sizes, Standard Errors • Non-Response Levels User-Centric (Panel) • Internal Controls • Data Integration Methods • Editing, Calibration, Weighting • Transparent Methodology Common and Hybrid Sample of Key Issues – New Media
  • 9. MRC’s Role in Advancing 3MS’s Five-Pillar Solution 9
  • 10. 10 Interesting New Stuff Standards… Auditing… -- Ad Verification and Viewable Impressions -- Mobile Web and In-App Measurement -- Cross Media GRPs
  • 11. 11 Ad Verification Standards: n  Ad Verification Services (complete) n  How to On-Board and Initiate Services n  5 Major Service Lines – Specific Requirements n  Site Context, Geo-Targeting, Ad Placement, Competitive Separation and Fraud Detection n  Buyer and Seller Communication Re: Issues n  Methods Disclosures n  Projecting Results of Campaigns
  • 12. 12 Ad Verification Audits: n  Accredited: comScore vCE Validation, DoubleVerify, Integral Ad Science Others in process
  • 13. The Need for Viewable Impressions: n  Urgently needed as the foundation to move an entire set of measurement priorities forward n  Build Trust – Did I get what I paid for? n  Improve ROI Calculations n  Improve Comparability with other Electronic Media Beyond the measurement details, viewable impressions should enhance value of digital advertising to brand marketers
  • 14. Viewable Impression Methods n  Geometric Triangulation n  Using Known Points on the Page to Derive Position of Ad Relative to Viewable Browser Window n  Cross Domain I-Frames an Issue n  Tracking Browser Attributes n  Related to Rendering or “Painting” Ad n  Combination Methods 14
  • 15. 15 Viewable Impressions Standards: n  Viewable Impression Requirements – 50% Pixels and 1 Second for Display; 50% and 2 Seconds for Video n  Granularity; 100ms for Display; 200ms for Video n  First Pixel then Time n  Account for Tab Focus n  Eliminate Non-Rendered Served Impressions n  Special Provision made for Larger Format Ads n  Disclosures: n  Viewable n  Not Viewable n  Undetermined (Caution – This Needs Work!) n  Various Metrics/Ratios
  • 16. 16 Viewable Impressions Audits: n  Accredited Display – Alenty, comScore vCE Validation, DoubleVerify, Glam Media, Google ActiveView, Integral Ad Science, Sizmek, Moat, Spider.io (recently acquired by Google), RealVu and WebSpectator for Publishers n  Accredited Video (certain metrics) – Tremor and Moat Many more in process, especially for video. Accredited vendors participating in reconciliation process.
  • 17. 17 Mobile Web and In-App Measurement Standards: n  Mobile Web (complete) n  Client Side Counting n  Recognizes Viewable Impression, Not Mandated Yet n  Filtration n  Cache Busting n  Internal Traffic n  Disclosure Requirements
  • 18. 18 Mobile Web and In-App Measurement Standards: n  In-App Ad Measurement (complete) n  Definitions n  Qualifying the Universe n  Download, Open, Usage Controls n  On-line versus Off-line Use n  Recognition of SDK Environment; Necessary Controls n  Unique Devices and User Measurement n  Segregation of Ad Content Types
  • 19. 19 Mobile Web and In-App Measurement Audits: n  Accredited: Apple iAds (only In-App), Freewheel, ADTECH (only Mobile Web) and Medialets Others in process
  • 20. 20 Digital and Cross-Media GRPs Standards: n  Two Components n  Digital GRPs n  Cross-Media GRPs n  Initial Thoughts Provided to Industry Vetting Group n  Expanding Vetting Group to Broader Practitioner Set n  Version 1 Being Prepared n  Several Months to Completion
  • 21. 21 Digital and Cross-Media GRPs Standards: n  Expected Content n  Ads as Measurement Focus n  Calculation Methods n  Disclosure Requirement n  Audience Attribution Methods Described n  Valid Method n  Ascription Rates n  Other Adjustments n  Segregation of Creative Genres n  Duration Capture
  • 22. Digital and Cross-Media GRPs n  A Challenging Area… n  Work forthcoming in digital n  Viewable impressions n  Audience attribution, across granular campaigns n  Extensive work necessary in other media n  Improve/develop ad-focused measurement n  Improve granularity of measurement n  Deal with non-electronic measurement instruments
  • 23. 23 Digital and Cross-Media GRPs Audits: n  Nielsen OCR, XCR n  OCR Accredited n  Viewability (through partner, IAS) Not Accredited Yet n  Removed child estimates, pending improvement n  XCR Audited, Not Accredited Yet n  comScore vCE n  Validation Module Accredited n  Audience Module Audited, Not Accredited Yet; Awaiting V.2 n  Google Active GRP n  Recently Initiated the Audit Process
  • 24. Next Steps – Viewable Impressions n  Guidelines n  Public comment draft – Imminent n  Finalization process thereafter n  Reconciliation n  Complete Work – Cross-vendor tagged campaigns to prove theories; react to any new learning n  Disclose vendors as they adopt reconciliation guidance n  Likely Advisory Outcomes n  Remove display advisory at March 31, 2014; video still a bit in flux, leaning towards extending a gating period to June 30, 2014 24
  • 25. Next Steps – Beyond Viewable n  Digital GRPs & Cross-Media GRPs n  Modernization/Strengthening NHT Detection Guidelines n  Stronger filtration, downstream partner assessments, bot-nets, “created” traffic, enhanced non-human agent capabilities, encryption and other hijacking controls, etc. n  A Balance: Requiring stronger practices without disclosing specifics n  Separate Audits? Help with sizing the issue. n  Mobile Viewable Impressions n  Others Projects: n  Audio Streaming, Ad Effectiveness, Social, DPB 25
  • 26. Thank You! 26 Contact Information: George Ivie: givie@mediaratingcouncil.org (212) 972-0300