The document summarizes Gen-i's Safewall managed security service. The service provides 24/7 monitoring and management of customers' security technologies from multiple vendors. It supports both fully managed and customer self-managed options. The service experiences ongoing changes to address issues like integrating new security vendors, maintaining standards, and retaining qualified staff. It aims to help customers reduce costs, mitigate risks, and increase productivity by leveraging Gen-i and IBM's security expertise through an online portal.

1. Safewall – Staying ahead of the Threat
Mike Conboy
Service Line Manager – Gen-i Managed Security Services
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What is Gen-i’s Safewall Service
24x7 Managed Security and Monitoring Service
Gen-i Consultant, Implementation, Design, Helpdesk, Field
IBM ISS Global Operations, Systems, Research & Development
Supports Multiple Vendors and technologies
Including Cisco, Checkpoint, Juniper, VMware, IBM ISS
Firewalls and UTM, Intrusion Prevention servers, network and
hosts, Web Servers, SPAM/Email to name a few…
Supports Customer DIY Managed and Gen-i Managed
Some customers have staff able to perform security tasks
Some customers focus IT on revenue and business activities
Complemented with other Gen-i security services
Existing 24x7 Gen-i Security Operations Centre
Some customers require all data kept in NZ, NZ cleared staff etc
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Continual change to operations
Multiple Security vendors
No one cures all
Architectural Challenges
Maintaining Standards
Policies and procedures
Physical
People
Retention, Training and 24x7 cover
Onsite Staff, spares, restoration
Ongoing Integration costs
Continual testing, release cycle, Proof of Concepts
Multiple vendor security management systems
Change Systems and processes
Reporting systems – right information to the right people
What’s actually happening?
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4. Business Unit Designation or other information
Staying ahead of the Threat : Right technology, Right
security R&D with the Right operations processes
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5. Business Unit Designation or other information
Online cases, reports, logs, alerts, and information
Leveraging both local and Global expertise
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6. Business Unit Designation or other information
Business benefits of Managed Security Services
• Provide Opex reduction
(~55%)
Reduce Costs •Reduce Ops Integration
Capex
• Ensure business continuity
• Ensure Compliance
Mitigate Risks • Plug gaps
• Maintain brand perception
• Enable innovation
• Reduce complexity
Increase Productivity
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Thank you
Questions?
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