This presentation from IBM's Business Continuity and Resiliency Services examines the trends and challenges that support cloud-based resiliency, and how IBM's Cloud Resilience portfolio can help.
We know this shift is happening. Together, abundant bandwidth, the emergence of standards and the demand for consumability are transforming both IT and business processes into digital services—the cloud. Enterprises worldwide are increasingly relying on cloud-based services. By 2016, we believe more than one-fourth of the world’s applications should be available in the cloud, and 85% of new software is now being built for cloud. Some sources estimate that the cloud segment could grow to more than $250 billion by 2017. It's not just virtual machines and all those kinds of things. Apps are here. APIs are here. Composable business services are here. The market opportunity is undeniably important to us.
How do we know this shift is happening? Consider the evidence that is out there – these stats speak for themselves.
“Data you can’t process by traditional tools”
“A phenomenon defined by the rapid acceleration in the expanding volume of high velocity, complex and diverse types of data.”
“Refers to a collection of tools, techniques and technologies for working with data productively, at any scale.”
Today, IT systems connect companies to customers, suppliers, and partners in ways that that were not previously possible
IT systems are more complex,
and the cost of down time is significant
Devices which were once analog, for example utility meters and vending machines have becomeinstrumented, and networked creating large volumes of critical data
Regulators are creating new requirements mandating the long term protection of data
in some industries, for example Financial Services and Health Care, fully developed DR programsare required
The bottom line is protecting information, reducing risk, and providing DR has become increasinglycomplex
Your clients require a new paradigm to solve these challenges … they require always-on business resiliencesolutions combining new techniques in data replication and data virtualization, with cloud computing
And the great news is together we can help.
Let me tell you a story about a client in the Transportation industry. This client had been working with one of our competitors for the past 15 years. Their traditional DR solution - shipping tapes to a hot siteno longer met their needs. Real time data replication services were too expensive. They decided to give IBM a shot at their business. We were able to devise hybrid solution combining our SmartCloud VSR and SmartCloud Managed Backup solutions to provide tiered recovery for all their critical applications andlowering their cost in the process. This win generated $10M and an important annuity revenue stream.
Together, we can deliver these type of solutions to clients …
In a recent study by the Enterprise Storage Group they asked companies how much down time they could tolerate …
71% reported that they could only tolerate between 15 minutes – 3 hours of down time … and
8% reported that NO down time was tolerable
Traditional DR solutions no longer meet the needs of many clients ….
and traditional methods of data backup, while important for compliance purposes, no longer supportneeds of today’s resiliency solutions
More and more clients are telling us that they want systems which never fail, with data always available to users, customers, and partners via mobile devices …
and they require data protection solutions which allow them to remain in compliance with regulations regarding the need to preserve digital data
Technology and information are reshaping the world in profound ways. I can now adjust the temperaturein my house from my smartphone helping me save on energy costs, or arrange a taxi ride which will arrive within minutes and will be priced dynamically based on supply and demand at that moment …
So it’s not surprising that BCRS is increasingly relevant ! Relevant to your customers, to our industry, andvery relevant to IBM’s 3 strategic imperatives ….
First, as our CEO recently said, Data is the new natural resource .. it is the life blood of our clients and BCRS is at the forefront of offering a range of solutions to ensure that data is protected, preserved,and can be recovered wherever and whenever it’s needed
Second, Cloud computing is the growth engine driving business, and it’s at the heart of BCRS and ouralways-on resilient solutions. Our SmartCloud Resilience portfolio includes leading edge solutions fordata protection, recovery in the cloud, and application resilience .. and
Third, BCRS solutions ensure that systems of engagement allowing people to create instantconnections via mobile devices are always on, anytime, and anywhere in the world
A few years ago we sponsored a study to determine the impact of IT risk on business reputation ..
Not surprisingly we found that our clients were exposed to a wide variety of risks. These range fromnatural disasters such as earthquakes and hurricanes, to the risk of human errors, cyber attacks and more …
In the past clients spent a lot of effort tying to balance their level of risk with their investment in DR …
we learned from this study that while this balance remains important, clients are keenly aware that disasters, cyber attacks and other forms of risk affect their reputation …
hardly a week goes by without me reading about the latest security breach …
and our clients are keenly aware that their investment in Business Continuity ENHANCES the valueof their brand and reputation, in fact 65% of the clients in our survey saw the correlation between investment in Business Continuity and enhanced reputation …
Yet, less than 1 in 5 organizations report that they have a formal BC/DR strategy which is appliedconsistently across their enterprise ….
so there’s lots of opportunity for us out there!
BCRS is the largest provider of always-on resiliency solutions in the world. We offer our services in over 65countries and have thousands of professionals ready to help. I thank you for your support and look forwardto meeting each of you this week.
Now I’d like to introduce you Allen Downs. Allen is our global head of sales, he’s been in our industry for over 20 years and he will take you through our solutions in more detail and describe some key successstories along the way ..
IBM takes a holistic view of the enterprise, as shown on the chart, which includes the six levels of resilience: strategy and vision, organization, processes, applications and data, technology and facilities. Cutting through each of the layers are continuity, availability, recovery and security.
IBM consultants examine each of these layers in order to:
Link IT service delivery requirements to business objectives
Provide a more comprehensive view of IT service delivery and link the impact of risk to business value
Provide a model for defining and integrating IT service delivery elements to achieve target service levels and risk tolerances
The ability to deliver total resilience is no greater than the minimum resilience capability at any one layer.
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IBM BCRS Cloud Managed Backup can provide end-to-end, more scalable, rapidly deployed service for server data backup and recovery.
IBM BCRS can help you:
Identify risks and gaps in your existing data protection solution
Mitigate risk and reduce costs using a global, around-the-clock managed backup solution—at the data center or offsite
Improve backup and recovery results, with backup success rates of up to 99.8 percent
The graphic on this slide uses color-coded bars to indicate the difference in the number of backup windows, restore windows and storage and network utilization between different types of backup options and IBM BCRS Cloud Data Virtualization.
Our solution offers mission-critical application hosting utilizing a delivery model that is designed to be more flexible and scalable and that can manage various service-level requirements
The provisioning of Infrastructure in a secured data center space builds the base.
Further components are complementary, including maintenance, infrastucture management and monitoring, provision and management of middleware and applications up to basic application support.
The graphic shows 5 types of cloud solutions:
1. a private cloud on the customer's premise
2. an IBM managed private cloud on the customer's premise
3. a dedicated private cloud, hosted and operated by IBM
4. a shared private cloud, hosted and operated by IBM
5. public cloud services, hosted and operated by IBM
IBM BCRS Cloud Application Resiliency deployments are focused on the cloud solutions depicted in types 3 and 4.
This slide depicts the challenges associated with disaster recovery on a physical infrastructure, including a set of identical hardware between two different sites, idle hardware and the complex recovery process from configuring hardware, installing the operating system, configuring the operating system, installing a backup and restore agent, and beginning recovery.
This slide depicts the way our service can address the pain points of physical recovery with virtualized server recovery and lists associated benefits.
Client benefits:
Enables faster failover and quicker provisioning to help dramatically reduce downtime, no matter how much data is being recovered
Reliability: helps reduce problems of unlike hardware recovery
Very short RPO with near-continuous replication
Ready-to-go, fully managed service helps reduce the investment and time needed to build, operate and manage a complete resiliency solution
More predictable costs: monthly subscription price per server, with options to match your budget
Supports physical and virtual servers, regardless of the hypervisor in use
“Cross-server consistency” helps improve reliability when recovering multiserver applications—almost seamlessly, without scripts