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Iskander Business Partner GmbH
December 2013

131025_IBP_Unternehmenspräsentation_englisch_V15.pptx

1
Iskander Business Partner is an owner-run consulting firm which develops
and successfully implements value and growth solutions
Our Proposition

Iskander

Business

Partner

Who are we?

What do we do?

Who do we work for?

• Consultants with in-depth
specialist knowledge

• Solutions to generate value
and drive growth

• For leading companies in
particular the TIME industry

• Long-standing consulting and
industry experience

• In product- and customerrelated functions

• Entrepreneurial mindset

• Project work as well as interim
management

• Within Product Management,
CRM, Marketing & Sales and
Business Development

• Owner-run and managed
company
• Locations in Munich and
Düsseldorf

131025_IBP_Unternehmenspräsentation_englisch_V15.pptx

• Bring an end-to-end approach
from strategy through to
implementation

• Project Sponsors are VPs and
Heads of Department
• Strong focus on German,
Austrian and Swiss markets

2
Hand in hand with our client we work result-oriented in order to deliver real
added value
Who are we?

Our firm

Our Approach

Our USPs

• Owner run firm founded by
Armin Iskander in 2005

• Shared team values:
 Passion
 Reliability
 Paving the way
 Service & performance

• Results instead of slides =>
solutions instead of ideas

• We work hand in hand with
you to achieve our goal of
successful implementation

• We are part of your team

• Locations in Munich and
Düsseldorf
• Employee structure: 20
permanent employees and
∅ 30 freelancers from a pool
of ca. 250 experts
• Turnover > 9 Mio € in 2012
• Subsidiary Deliver IT GmbH
offers IT Consulting Services

131025_IBP_Unternehmenspräsentation_englisch_V15.pptx

• We work end-to-end; from
strategy to implementation

• Specialist knowledge
combined with deep
experience
• Lean consulting – high
impact

• Entrepreneurial thinking

• We deliver real added value
instead of theoretical concepts

3
We support you every step of the way whether it is making progess on an
existing path or setting sail for a new direction
What do we do?

Project approach: Head for new destinations

Idea

Concept

Detailed
Solution

Execution

Conclusion

Project management and responsibility

Interim Management: Increase speed

C-Level
Department
Leader
Team & Group
Leader

• Change within the
company
(e.g. for restructuring)
• Temporary Skill expansion
(e.g. for important
negotiations)
• Replacement Resource
(e.g. Parental leave)

Employee/Expert

131025_IBP_Unternehmenspräsentation_englisch_V15.pptx

4
We offer a new perspective on your topic and together with you find the
best solution
What do we do?
• Definition and evaluation of a mobile wallet-/NFC strategy
• Benchmarking and definition of a device management strategy

Growth &
ValueStrategy

• Development of a regional growth strategy
• Creation of a connected home sales strategy

• Project Lead for retention strategy & churn reduction
• Development and implementation of a value-based revenue planning

• Project Lead for proposition development and launch preparation for mobile
security

Product, Price
& Innovation

• Launch and further development of mobile data/convergence product elements
• Further development of the WLAN department
• Development and implementation of an LTE strategy

131025_IBP_Unternehmenspräsentation_englisch_V15.pptx

5
We offer a new perspective on your topic and together with you find the
best solution
What do we do?
• Interim Management to further develop performance marketing

Marketing

• Integration of social media as an established and integral part of the company
strategy
• Development of a marketing efficiency strategy

• Conception of a new provision model for sales employees

Sales &
Partnering

• Strategic reorientation of the sales department
• Development and implementation of alternative sales strategies

• Introduction of value-based retention and up-selling

Customer
Management

• Increasing transparency with respect to the subscriber retention cost (SRC)
• Systemisation and professionalisation of the CRM structure in the company

• Increasing revenue from prepaid customers through intelligent campaigning

131025_IBP_Unternehmenspräsentation_englisch_V15.pptx

6
We work for leading companies in Germany, Austria and Switzerland, in
particular in the TIME industry
Who do we work for?

Areas

Levels

Countries

• Product management

• VP-Level

• Germany

• CRM

• C-Level

• Switzerland

• Sales & Marketing

• Head of Department

• Austria

• Customer Service

• Team Leader

• Rest of Europe

• Strategy/ Bus. Dev.

131025_IBP_Unternehmenspräsentation_englisch_V15.pptx

7
Armin Iskander l Iskander Business Partner
Paulstr. 19 l 85737 Ismaning/Munich l Germany
mobile:
phone:
fax:

+49.175.171 00 00
+49.89.99 650 86-1
+49.89.99 650 86-2

e-mail: armin.iskander@i-b-partner.com
www.i-b-partner.com

131025_IBP_Unternehmenspräsentation_englisch_V15.pptx

8
BACK UP

131025_IBP_Unternehmenspräsentation_englisch_V15.pptx

9
BACKUP

Due to our long-standing customer relationships we also engage with
topics outside of are core area of expertise
What do we do?
Network

No engagement in this area, but experience in project work

Technology/IT

Area of Engagement

Billing
Sales & Partner mgmt.

FOCUS

Product mgmt.
CRM/Customer Service
Business Development
UN-Strategy
Controlling
Procurement

Accounting
Legal
HR
Function

Change
Competence

Strategy

131025_IBP_Unternehmenspräsentation_englisch_V15.pptx

Process

Project

Product Customer

Brand

Compliance

Quality

10
Subsidiary

131025_IBP_Unternehmenspräsentation_englisch_V15.pptx

11
DeliverIT provides specialists for IT projects as well as for positions that
have an interface with business departments

✓
✓

DeliverIT is specialised in the intermediation of qualified
specialists
DeliverIT has set the goal of offering a pool of the best
experts in the market

✓

All freelancers in our network have been awarded the
DeliverIT Quality Seal, are personally known by us and
have verifiable customer references

✓

Iskander Business Partner offers this service since 2005.
The business area became an independent subsidiary on
1.1.2011

131025_IBP_Unternehmenspräsentation_englisch_V15.pptx

12
One-stop shop for competence and quality

Projekt leadership, Project office (PMO)
Operation and project management
Process- and quality management
Interim management

Project
Management

•
•
•
•

Process and
quality
management

• Performance management
• Information management inkl. reporting,
KPI´s, SLA´s
• Business Intelligence (BI)
• Process optimisation

IT Consulting

•
•
•
•
•
•
•

131025_IBP_Unternehmenspräsentation_englisch_V15.pptx

IT-Vendor management
Requirements engineering
Billing
Software architecture and conception
Software development
Software integration
Testing

13

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IBP Company Presentation

  • 1. Iskander Business Partner GmbH December 2013 131025_IBP_Unternehmenspräsentation_englisch_V15.pptx 1
  • 2. Iskander Business Partner is an owner-run consulting firm which develops and successfully implements value and growth solutions Our Proposition Iskander Business Partner Who are we? What do we do? Who do we work for? • Consultants with in-depth specialist knowledge • Solutions to generate value and drive growth • For leading companies in particular the TIME industry • Long-standing consulting and industry experience • In product- and customerrelated functions • Entrepreneurial mindset • Project work as well as interim management • Within Product Management, CRM, Marketing & Sales and Business Development • Owner-run and managed company • Locations in Munich and Düsseldorf 131025_IBP_Unternehmenspräsentation_englisch_V15.pptx • Bring an end-to-end approach from strategy through to implementation • Project Sponsors are VPs and Heads of Department • Strong focus on German, Austrian and Swiss markets 2
  • 3. Hand in hand with our client we work result-oriented in order to deliver real added value Who are we? Our firm Our Approach Our USPs • Owner run firm founded by Armin Iskander in 2005 • Shared team values:  Passion  Reliability  Paving the way  Service & performance • Results instead of slides => solutions instead of ideas • We work hand in hand with you to achieve our goal of successful implementation • We are part of your team • Locations in Munich and Düsseldorf • Employee structure: 20 permanent employees and ∅ 30 freelancers from a pool of ca. 250 experts • Turnover > 9 Mio € in 2012 • Subsidiary Deliver IT GmbH offers IT Consulting Services 131025_IBP_Unternehmenspräsentation_englisch_V15.pptx • We work end-to-end; from strategy to implementation • Specialist knowledge combined with deep experience • Lean consulting – high impact • Entrepreneurial thinking • We deliver real added value instead of theoretical concepts 3
  • 4. We support you every step of the way whether it is making progess on an existing path or setting sail for a new direction What do we do? Project approach: Head for new destinations Idea Concept Detailed Solution Execution Conclusion Project management and responsibility Interim Management: Increase speed C-Level Department Leader Team & Group Leader • Change within the company (e.g. for restructuring) • Temporary Skill expansion (e.g. for important negotiations) • Replacement Resource (e.g. Parental leave) Employee/Expert 131025_IBP_Unternehmenspräsentation_englisch_V15.pptx 4
  • 5. We offer a new perspective on your topic and together with you find the best solution What do we do? • Definition and evaluation of a mobile wallet-/NFC strategy • Benchmarking and definition of a device management strategy Growth & ValueStrategy • Development of a regional growth strategy • Creation of a connected home sales strategy • Project Lead for retention strategy & churn reduction • Development and implementation of a value-based revenue planning • Project Lead for proposition development and launch preparation for mobile security Product, Price & Innovation • Launch and further development of mobile data/convergence product elements • Further development of the WLAN department • Development and implementation of an LTE strategy 131025_IBP_Unternehmenspräsentation_englisch_V15.pptx 5
  • 6. We offer a new perspective on your topic and together with you find the best solution What do we do? • Interim Management to further develop performance marketing Marketing • Integration of social media as an established and integral part of the company strategy • Development of a marketing efficiency strategy • Conception of a new provision model for sales employees Sales & Partnering • Strategic reorientation of the sales department • Development and implementation of alternative sales strategies • Introduction of value-based retention and up-selling Customer Management • Increasing transparency with respect to the subscriber retention cost (SRC) • Systemisation and professionalisation of the CRM structure in the company • Increasing revenue from prepaid customers through intelligent campaigning 131025_IBP_Unternehmenspräsentation_englisch_V15.pptx 6
  • 7. We work for leading companies in Germany, Austria and Switzerland, in particular in the TIME industry Who do we work for? Areas Levels Countries • Product management • VP-Level • Germany • CRM • C-Level • Switzerland • Sales & Marketing • Head of Department • Austria • Customer Service • Team Leader • Rest of Europe • Strategy/ Bus. Dev. 131025_IBP_Unternehmenspräsentation_englisch_V15.pptx 7
  • 8. Armin Iskander l Iskander Business Partner Paulstr. 19 l 85737 Ismaning/Munich l Germany mobile: phone: fax: +49.175.171 00 00 +49.89.99 650 86-1 +49.89.99 650 86-2 e-mail: armin.iskander@i-b-partner.com www.i-b-partner.com 131025_IBP_Unternehmenspräsentation_englisch_V15.pptx 8
  • 10. BACKUP Due to our long-standing customer relationships we also engage with topics outside of are core area of expertise What do we do? Network No engagement in this area, but experience in project work Technology/IT Area of Engagement Billing Sales & Partner mgmt. FOCUS Product mgmt. CRM/Customer Service Business Development UN-Strategy Controlling Procurement Accounting Legal HR Function Change Competence Strategy 131025_IBP_Unternehmenspräsentation_englisch_V15.pptx Process Project Product Customer Brand Compliance Quality 10
  • 12. DeliverIT provides specialists for IT projects as well as for positions that have an interface with business departments ✓ ✓ DeliverIT is specialised in the intermediation of qualified specialists DeliverIT has set the goal of offering a pool of the best experts in the market ✓ All freelancers in our network have been awarded the DeliverIT Quality Seal, are personally known by us and have verifiable customer references ✓ Iskander Business Partner offers this service since 2005. The business area became an independent subsidiary on 1.1.2011 131025_IBP_Unternehmenspräsentation_englisch_V15.pptx 12
  • 13. One-stop shop for competence and quality Projekt leadership, Project office (PMO) Operation and project management Process- and quality management Interim management Project Management • • • • Process and quality management • Performance management • Information management inkl. reporting, KPI´s, SLA´s • Business Intelligence (BI) • Process optimisation IT Consulting • • • • • • • 131025_IBP_Unternehmenspräsentation_englisch_V15.pptx IT-Vendor management Requirements engineering Billing Software architecture and conception Software development Software integration Testing 13