ICMI
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Personal Information
Organización/Lugar de trabajo
Colorado Springs, CO United States
Sector
Education
Sitio web
www.icmi.com
Acerca de
ICMI has been participating in the certification, training, events, consulting and publishing business for over 26 years. Our experience has provided us with contact center experience that no other organization can duplicate. The result: value-added, holistic insight and solutions in an efficient and highly applicable manner.
Datos de contacto
Etiquetas
call center certification call center proffessional development call center training call center quality
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Presentaciones

(4)
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ICMI Quality Presentation

Hace 13 años • 1469 Visualizaciones

Supervisors to Leaders - ICMI @ Dreamforce 2010 Handout - Macklin Martin

Hace 13 años • 544 Visualizaciones

Workforce Management - ICMI @ Dreamforce 2010 Handout - Brent Haferkamp

Hace 13 años • 456 Visualizaciones

CIAC Certification Program Details

Hace 12 años • 1583 Visualizaciones

Documentos

(4)
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ICMI Call Center Ops 101 - ICMI @ Dreamforce 2010 Handout - Brad Cleveland

Hace 13 años • 1041 Visualizaciones

Importance of Emotional Intelligence - ICMI @ Dreamforce 2010 Handout - Deb Monroe

Hace 13 años • 437 Visualizaciones

Perception is Reality - ICMI @ Dreamforce 2010 Handout - Tim Montgomery

Hace 13 años • 353 Visualizaciones

Relational Leadership - ICMI @ Dreamforce 2010 Handout - Bob Furniss

Hace 13 años • 337 Visualizaciones
Personal Information
Organización/Lugar de trabajo
Colorado Springs, CO United States
Sector
Education
Sitio web
www.icmi.com
Acerca de
ICMI has been participating in the certification, training, events, consulting and publishing business for over 26 years. Our experience has provided us with contact center experience that no other organization can duplicate. The result: value-added, holistic insight and solutions in an efficient and highly applicable manner.
Etiquetas
call center certification call center proffessional development call center training call center quality
Ver más