Lean Games
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Slides from a presentation given by Georgiana Mannion to a meeting of IIBA UK's North branch on 25 November 2014. Georgiana explores some of the ways we can align play to lean process improvement and problem identification.
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Lean Games
- 1. LEAN Games Georgiana Mannion @processincolour #LeanGames
- 2. 7-10 – Questions 6 – Communicate 5 – Prototype 4 –Waste 3 – Flip the process 2 – Document 1 – Intro
- 3. Intro!
- 4. “Why play, George?” - You guys
- 5. The opposite of play isn’t work, it’s depression. - Dr Stuart Brown
- 7. What’s about to happen..? A few games for Lean/Analysis tools Roughly in order of when they’re needed in a project Max 5 minutes per game Take the fear from LEAN
- 8. Document
- 9. Why do we need to think about these at the beginning of a project?
- 10. Grocery Shopping Documents List documents Put in a category Assign a best before Review at that date
- 11. Flip the process
- 13. Be the process Use the floor Walk – literally – through the process Film your feet and upload to shared space If you have metrics, allocate time to each step during filming Hold the data in your hands
- 14. Waste
- 15. Defects Over production Waiting Not clear Transporting Inventory Motion Excess processing
- 17. Keep Britain Tidy Collate your group Give them the process/data Ask them to identify the 8 wastes Write them on stickers Put them in the pretend bin When process improved, put in the real bin
- 18. Prototype
- 19. How the Pro(totypers) Play Acquire or make your play dough Start making Discuss the prototype as you make Use it, play with it, don’t just talk Collect your feedback data Spend very little money
- 21. Communicate
- 22. Kentucky Fried Donuts Stay with me….
- 23. Be smart with the written word Write for your user Read as them on a great day Read as them on a crappy day Read as them on their last day Play devil’s advocate
- 24. Devil’s advocate game Take the product Empower each person to argue Invite all challenges React and respond to each Discover the real risks in the room
- 25. Questions Or even complaints
- 26. Georgiana Mannion @processincolour Skype: georgianafleur Georgiana@processincolour.co.uk www.processincolour.co.uk
Notas del editor
- Add your name here and title here too! Bio Think about how you will introduce yourself… or how someone else should do it for you. Use this to establish your credibility early. Cialdini – Influence, the science of persuasion Penny to introduce you.
- Make this hopscotch?
- Sometimes they are treated as a homogenous creature that should respond to OUR favourite tools not theirs. The Great Insiders (Ebrey and Langman) taught me that even an employed BA is operating as a consultant and needs to adapt as consultants do. Adapt adapt adapt. Learn all the tools, apply where appropriate Decribe the toxic team, the toxic management, change, redundancies, – cover off later in abstract Discussion of play – do you play? Do you realise you do? Games, video games, board games, sports, instruments, gambling – why do we do this? Time passes quickly when there is playfulness and fun and we actually remember more details (find that paper again George!) Well – George, do you talk the talk? Well yes , one time our team of 7 BAs dressed as a rainbow during a department meeting and sat in order at the table Play - Play is defined as a limited, structured and voluntary activity that involves the imaginary. That is, it is an activity limited in time and space, structured by rules, conventions or agreements among the players, uncoerced by authority figures, and drawing on elements of fantasy and creative imagination. Constructionism - Based on the ideas of Seymour Papert, which built in turn on the Constructivist theories of Papert's colleague Jean Piaget. Papert argued that learning happens especially well when people are engaged in constructing a product, something external to themselves such as a sand castle, a machine, a computer program or a book. Imagination - Throughout history, the term "imagination" has been given many different cultural and linguistic connotations. While all share the basic idea that humans have a unique ability to "form images" or to "imagine" something, the variety of uses of the term "imagination" implies not one, but at least three meanings: to describe something, to create something, to challenge something. From the point of view of Lego Serious Play, it is the interplay between these three kinds of imagination that make up strategic imagination – the source of original strategies in companies.
- Discussion of play – do you play? Do you realise you do? Games, video games, board games, sports, instruments, gambling – why do we do this? Time passes quickly when there is playfulness and fun and we actually remember more details (find that paper again George!) Well – George, do you talk the talk? Well yes , one time our team of 7 BAs dressed as a rainbow during a department meeting and sat in order at the table Play - Play is defined as a limited, structured and voluntary activity that involves the imaginary. That is, it is an activity limited in time and space, structured by rules, conventions or agreements among the players, uncoerced by authority figures, and drawing on elements of fantasy and creative imagination. Constructionism - Based on the ideas of Seymour Papert, which built in turn on the Constructivist theories of Papert's colleague Jean Piaget. Papert argued that learning happens especially well when people are engaged in constructing a product, something external to themselves such as a sand castle, a machine, a computer program or a book. Imagination - Throughout history, the term "imagination" has been given many different cultural and linguistic connotations. While all share the basic idea that humans have a unique ability to "form images" or to "imagine" something, the variety of uses of the term "imagination" implies not one, but at least three meanings: to describe something, to create something, to challenge something. From the point of view of Lego Serious Play, it is the interplay between these three kinds of imagination that make up strategic imagination – the source of original strategies in companies.
- Discussion of play – do you play? Do you realise you do? Games, video games, board games, sports, instruments, gambling – why do we do this? Time passes quickly when there is playfulness and fun and we actually remember more details (find that paper again George!) Well – George, do you talk the talk? Well yes , one time our team of 7 BAs dressed as a rainbow during a department meeting and sat in order at the table Play - Play is defined as a limited, structured and voluntary activity that involves the imaginary. That is, it is an activity limited in time and space, structured by rules, conventions or agreements among the players, uncoerced by authority figures, and drawing on elements of fantasy and creative imagination. Constructionism - Based on the ideas of Seymour Papert, which built in turn on the Constructivist theories of Papert's colleague Jean Piaget. Papert argued that learning happens especially well when people are engaged in constructing a product, something external to themselves such as a sand castle, a machine, a computer program or a book. Imagination - Throughout history, the term "imagination" has been given many different cultural and linguistic connotations. While all share the basic idea that humans have a unique ability to "form images" or to "imagine" something, the variety of uses of the term "imagination" implies not one, but at least three meanings: to describe something, to create something, to challenge something. From the point of view of Lego Serious Play, it is the interplay between these three kinds of imagination that make up strategic imagination – the source of original strategies in companies.
- Pick favourites…
- They inconvenience us because they all have differences!
- FUN PROCESS – Serious results!
- They inconvenience us because they all have differences!
- Yes I googled this ;) Knowledge comes in many forms – it’s information we, as analysts, have to extract from customers and specialists and play with
- Just a BA like everyone here. Service Jam – Processing on the floor Interact with users by acting as one! Get your stakeholders to ‘walk’ through their process by making it physical on the floor. By moving their body across swimlanes , it can trigger a rethink in how they perceive that interaction – should it be an email or should it be a meeting between stakeholders etc?
- They inconvenience us because they all have differences!
- Group dynamics. ENTJ – (extraversion, intuition, thinking, judgment) most common BA Myers Briggs apparently. But that means there are bulks of people we may not understand. We must find tools to bring all players into the centre. Find the ISFP (Introversion, Sensing, Feeling, Perception) people and empathise. This group has tacit knowledge that is less translateable. Give an abstract form of learning and sharing to them. The argument winner – you cannot argue with how someone else feels. They own that. You can accuse someone’s behaviour but how they feel is unquestionable. Allow people to discuss in an abstract and ‘fet’ way to avoid them being shot down by dominant members of a group. Using models and illustrations and creations to handle during a discussion can manage interruptions too.
- OK, but who actually uses this?
- Think ‘power of love’ – just the last few mins as a comment
- Mention the supporting document that should be provided with the slides – this will have the citations and links to papers and books etc.
- Link to blog, contact details etc etc… picture of you, phone number (!), email twitter blog….