Falcon's Invoice Discounting: Your Path to Prosperity
Planes, Trains & Animals – Lessons for the BA
1. IIBA UK North Branch
Virtual Event – 16th February 2021
Jo Solecki
Senior Business Analyst
Volunteer - IIBA UK Chapter - North Branch
@UKIIBA #UKIIBA
IIBA UK North Branch LinkedIn group
https://www.linkedin.com/groups/5168049/
IIBA UK LinkedIn group
https://www.linkedin.com/groups/55932/
United
Kingdom
Chapter
11. SOME USEFUL AREASTO EXPLORE…
TOOLS…
1. Idealized Design
2. Integrated Framework
3. Viable Systems Model
4. Hierarchical Process Maps
TIPS…
A. Holons & fractals
B. How & why
C. Diverge & converge
D. Analyse & synthesise
.
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12. 1 IDEALIZED DESIGN
• Created by Russel L. Ackoff
“An idealized design of a system
is the design its stakeholders
would have right now if they
could have any system they
wanted”
• Now, and without constraints, except:
• Technological feasibility
• Operationally viable [context]
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Idealized Design: How Bell Labs Imagined - and Created - the Telephone
System of the Future - Knowledge@Wharton (upenn.edu)
13. 2 INTEGRATED
FRAMEWORK
The Glowinkowski™ Integrated Framework
components point towards performance;
through Organisational Climate: ‘how it
feels’ to work there. Climate, is entirely
people focused and created by:
• Structure and Job Design: i.e. how the
organisation is assembled, coupled with
how jobs are created and defined within
that structure.
• Leadership Behaviour: how leaders
behave.
• Team processes: mission critical
processes for all organisations, e.g.
planning, communication, decision
making, development.
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10%
20%
40%
14. 3VIABLE SYSTEMS MODEL
• Created by Stafford Beer in “Brain of the
Firm” (1972)
• Comprehensive but not easy to
comprehend
• Unlike standard project management
(e.g. PrinCE2) – assumes an evolving
external environment
• Fantastic for diagnosis (see ‘The Fractal
Organization’) of pathologies and design
of strategies and organisations.
• Not as scary but certainly as
comprehensive as it appears!
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Fractals… recursion…
15. 4 HIERARCHICAL PROCESS
MODELS
• Based on the concept of holons (both a
part and a whole)
• Simplifies process mapping by using
layers (e.g. value stream maps) to
‘zoom’ up and down detail
• Connects the detail to the big picture –
e.g. operations to strategy – in a “golden
thread”
• Usually highlights lack of tactics (similar
to Beer’s VSM – but looser and simpler
to build)
• Boils down to How, Why (and When)
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WHY
?
HOW
?
18. SERVANT-LEADERSHIP CONFERENCE
Monica Zimmerman
Patrick Hoverstadt
John Klymshyn
Chengwei Liu
John Morgan
Henry Ratter
Stella Bida
Jane Lewis
Kent Keith
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www.servantleadershipconference.com
Discount code:
IIBAFeb10
Steve Glowinkowski
Adam Thompson
Charlotte Valeur
Richard Claydon
Susan Liautaud
Penny Pullan
David Bovis
Bill Bellows
David Weir