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REGISTER BEFORE
9 JANUARY 2014 AND
SAVE $1,597

#HealthSupply

6 – 9 April 2014

The Address Hotel Dubai Mall
Dubai • UAE

Ne
ain
Ch
pply
D ev
ic Su
elopin
trateg
g A Robust And S

twork

Featuring
Keynote Address by
H.E. Dr. Amin Al Amiri
Assistant Undersecretary for Medical
Practice and License Sector

Ministry of Health
UAE

The Only Summit To Gather Key Stakeholders
Across The Entire Healthcare Supply Chain

TOP

6 REASONS TO ATTEND

	 Create strategic partnerships with
leading Regulators, Hospitals, Healthcare
Providers, Distributors and Manufacturers for
a better collaborative supply chain

Led by:

	 Develop a strategic transformational
SCM model that enables your hospital to
meet higher standards of patient outcomes
Jimmy Johnson

Zayed Al Dahema

Dr. Saleh Al Tayyar

Director of Materials Management
Associate Professor, Bloomberg
School of Public Health

Director Supply Chain Management

Executive Vice President of
Medical Devices Sector

Sheikh Khalifa Medical City

Johns Hopkins Medicine

Saudi Food & Drug Authority

	 Establish an integrated supply chain
network that is aligned with your
organisation’s goals
	 Gain insight from regional regulators
and authorities on new developments
that directly impact your hospital supply
chain operations

Mohammed Ali Al Ayoubi

Dr. Mamdouh Ayad

Senior Director of Supply Chain

Strategic Affairs Director

Cleveland Clinic Abu Dhabi

Johnson & Johnson

	 Learn best practices to build a lean

material management model,
integrate SCM processes and achieve

efficiencies throughout the chain
	 Meet with senior

experts in healthcare
supply chain and operations to

PLUS! In-Depth Workshops That Will
Transform Your Learning Into
High-Performance Outcomes

A
B

discuss the industry’s challenges and 	
brain storm solutions

Supported By

Organised By

Developing and implementing supply chain strategies
that support seamless delivery of patient care

Adopting a strategic pharmaceutical supply chain
model to achieve operational efficiency

C

Enhancing your inventory and
warehouse management framework

www.iirme.com/healthcaresupplychain

Media Partners
Bringing together the region’s leading healthcare regulators, providers, operators, distributors and
manufacturers to create a cohesive, strategic supply network
As the demand for healthcare services keeps growing and new developments are launched in the
region, the capabilities of supply chain are pushed to the limit and SCM practitioners are expected
to be cost-efficient while ensuring high quality care. Healthcare supply chain functions

must be resilient and flexible to accommodate the growing market, government
regulations and demands from internal and external stakeholders.

Healthcare Supply Chain Strategies promotes the transformative process of supply chain by offering
lessons on how to implement robust SCM practices, integrate innovative systems, curb rising costs
and ultimately improve patient outcomes.
Interactive
Learning
Sessions

SEE What’s happening at
Hosted Speed
Networking

Product category
focused roundtable
Meet all your peers in a structured coffee
discussions
networking break! A lively speed networking
Are you in charge of medical or
non-medical products, capital
purchases or pharmaceuticals?
Our interactive roundtables
dedicated to product specific
categories are where you can
participate in dynamic discussions
with your peers to exchange
SCM and material management
strategies and experiences.

session allowing you to engage more closely
with other healthcare SCM professionals
from leading hospitals, distributors, suppliers,
manufacturers and regulators in the region.

Ministry of Health
Guest Keynote
Address
Hear directly from H.E. Dr. Amin Al Amiri, the
Assistant Undersecretary for Medical Practice and
License Sector at the Ministry of Health, UAE as he
shares his exclusive insight on how the regional
regulatory framework supports developments
in healthcare supply chain and enhances
operational efficiency in the GCC.

Who will you
exchangE insight with?
Regional Health Regulators: Director Generals, Heads of

Licensing, Regulation, Medical Devices, Pharmaceuticals, Customs
and Registration.

Healthcare Providers, Operators, Distributors, Manufacturers:

CEO, COO, CPO, Chief SCM Officer, Heads and Directors of: Supply
Chain Management * Material Management * Logistics * Purchasing
* Procurement * Operations * Contracting * Sourcing * Inventory *
Warehouse * Demand Planning * Forecasting * Vendor Management
* Product Category * Pharmaceutical Supply Chain/Logistics
UAE
KSA

Geographical
breakdown

Qatar
Kuwait
Oman
Bahrain
Rest of MENA

Learn how to successfully
implement a transformational
SCM model in your organisation
from regional and international
healthcare experts through
dynamic live case studies, mini
master classes, panel debates
and workshops.

In-depth
Workshops
Two days dedicated to
offering comprehensive
lessons and applicable
take-away tools to put all
your strategies and tactics
into action and see real
results.

Showcase your services and solutions to senior
decision makers in supply chain and purchasing
from leading hospitals, healthcare facilities and
regulatory authorities in the region!
At Healthcare Supply Chain Strategies,
healthcare and SCM solution providers will
gain exclusive access to top-level healthcare
practitioners from government bodies,
renowned private and public operators,
regional distributors and manufacturers.
For more information on customised sponsorship
packages that suits your needs, contact
Georgina Hill
+971 (0)4 407 2754
sponsorship@iirme.com

T: +971 4 335 2437 | F: +971 4 335 2438 | E: register@iirme.com | W: www.iirme.com/healthcaresupplychain
CONFERENCE DAY ONE
08:00	 Registration and morning refreshments

•	 Setting Supplier Key Performance Indicators: How can you effectively measure
your supplier management system?
•	 Leveraging your long-term supplier relations in times of need: return expired
products, expedite processes, utilise their storage
Zayed Al Dahema, Director Supply Chain Management, Sheikh Khalifa Medical
City

09:00	 Chairman’s opening remarks

HEALTHCARE SUPPLY CHAIN STRATEGIC MANAGEMENT
10:00	 The critical strategic role supply chain plays in the delivery of high quality
patient care
•	How does the supply chain enhance the delivery of care and improve patient
experiences?
•	A strategically interconnected supply chain: Linking all the chains to create a lean
framework that improves value for your customer
•	How to create key decision makers from your staff to contribute to the
organisation’s strategy and goals
•	Aligning supply chain with the hospitals’ strategy to ensure high quality service to
patients
•	Highlighting the overall cost savings and organisational benefits to raise the
value of the function to senior management
	
Dr. Samer Ellaham, Chief Quality Officer, Sheikh Khalifa Medical City
10:40	 Morning coffee and speed networking break
	
You will get the opportunity to shake hands with your healthcare supply chain
and operation peers in the region and internationally. Don't forget to bring your
business cards

MULTI-PERSPECTIVE
LEADERS PANEL

11:10	 HEALTHCARE LEADERS PANEL: Designing a resilient supply chain
network that meets the demands of future growth through increased
collaboration across the chain
•	 Enhancing communication between healthcare providers, distributors, agents,
manufacturers and regulators
•	 To what extent is the infrastructure of healthcare organisations in line with the
increased market demand?
•	 Discussing the latest integrated SCM systems and their role in managing the
growing industry
•	 Developing a sustainable development plan in line with your company’s future
vision
•	 Engaging with distributors and manufacturers to create a seamless purchasing
cycle
	
Dr. Mamdouh Ayad, Strategic Affairs Director, Johnson & Johnson
	
Dr. Samer Ellaham, Chief Quality Officer, Sheikh Khalifa Medical City
	
Ahsan S. Razzaq, General Manager of Corporate Supply Chain, Olayan
Financing Group – Healthcare Distributors: ENAYAH, Arabian Health Care
Supply Company (AHCSC), Baxter
	
Mike Jackson, Head of Supply Chain, Roche Diagnostics

REGULATORY
LEADERS PANEL

11:55	 How are regulators facilitating medical supply chain in the region and
improving efficiencies?
•	 What are the current and anticipated developments in healthcare regulations,
clearance and product registration?
•	 How can local distributors and manufacturers efficiently manage major delays
due to clearance and registration procedures?
•	 Outlining the new proposed plans and how they will facilitate the import of
medical products
•	 Achieving Standardisation: Harmonising medical and pharmaceutical regulations
across the GCC countries
	
Dr. Saleh Al Tayyar, Executive Vice President of Medical Devices Sector, Saudi
Food & Drug Authority
	
Zayed Al Dahema, Director of Supply Chain Management, Sheikh Khalifa
Medical City
	
Amer Salha, Head of Medical Equipment Planning, American Hospital Dubai
12:40	 Lunch and networking break
13:40	 Suppliers as strategic partners: Developing an effective supplier
management model in hospitals and healthcare providers
•	 Efficiently manage the complex web of vendors and manufacturers to ensure
maximum value
•	 Guarantee seamless delivery of healthcare by tuning your strategy with that of
your suppliers
•	 Supplier reliability: Strategies for raising the level of supplier reliability to depend
on in times of emergencies

14:10	 MANAGING INTERNAL RELATIONS: Developing strategic relations with
clinical teams and other internal departments to ensure seamless delivery of
patient care
	
A SCM Business perspective and a Clinical perspective will be shared by two
healthcare professionals from one of the top hospital groups in the region, the
Saudi German Hospital Group. They will co-present on how strategic relations
within their hospital are established and maintained.
•	 Positioning the supply chain as a strategic value-added function to the hospital’s
clinical team and departments
•	 Improving communications with clinical teams to better manage their
expectations and receive more accurate consumption data
•	 How can supply chain and material management work with clinicians to provide
quality care?
•	 Working with finance and clinical staff to source products that meet clinical
requirements without exceeding budget
•	 Effectively managing cost, quality and physician preferences for medical
products
	
Supply Chain Management Business Perspective: Dr. Reem Osman, CEO,
Saudi German Hospital Dubai
	
Clinical Perspective: Dr. Hussain Mostafa, CMO, Saudi German Hospital
Dubai
SCM VS CLINCIAL PERSPECTIVE

09:40	 Keynote Address: Aligning supply chain management capabilities with
the increase in healthcare provision and developments in the region
Dr. Reem Osman, CEO, Saudi German Hospital Dubai

	

DEMAND PLANNING AND FORECASTING
14:50	 Driving efficiencies and increasing cost savings through effective
implementation of demand planning and forecasting strategies
•	 Ensuring accuracy in setting the average monthly consumption and demand
planning processes
•	 Aligning consumption history and ordering systems to find the optimal balance
between materials in store
•	 Debating whether Service Level Agreements (SLA) provide an effective
forecasting solution
•	 Evaluating the latest technologies used for forecasting and demand planning
•	 Engaging internal and external parties in the demand planning process to avoid
waste
	
Amer Salha, Head of Medical Equipment Planning, American Hospital Dubai
15:30	 Afternoon coffee and refreshment break
16:00	 Eliminating inefficiencies by ensuring co-operation among all stakeholders
across the supply chain
•	 How can healthcare providers, distributors and manufacturers proactively work
together to mitigate the risk of long lead times?
•	 Examining the common root causes of extended lead times: Shipment delays,
deregulation, manufacturing lag, etc
•	 Determining the best approaches to overcome delays from suppliers: alternative
sources or product brands, time-based KPIs in supplier contracts, etc
•	 The impact on patient care when critical products are not available on time
	
Ammar Aklan, VP of Operation & Supply Chain, Al Nahdi Medical Co.
	
Mohammed Ali Al Ayoubi, Senior Director of Supply Chain, Cleveland Clinic
Abu Dhabi
	
Mariano Gonzalez, Managing Director, Moorfields Eye Hospital Dubai
	
Clendon Raines, Senior Director of Supply Chain, International Medical Center
LEADERS
PANEL DISCUSSION

09:10	 Opening Keynote ADRESS: Creating a regional regulatory framework
that enhances healthcare supply chain development and operational
efficiencies in the GCC and wider Middle East
	
H.E. Dr. Amin Al Amiri, Assistant Undersecretary for Medical Practice and
License Sector, Ministry of Health, UAE

Monday | 7 April 2014

16:45	 Developing a dynamic inventory and material management model to create
efficiencies across your hospital supply chain
• Ensuring optimum storage conditions and maintaining stringent control measures
to monitor product integrity
• Sustainably minimising your inventory value while ensuring critical stock and
emergency inventory
• Evaluating inventory and material management systems to accurately track
product movement
• Assessing current and future hospital infrastructure capabilities to consider
outsourcing potential
	
Karima Ajhar Hakim, Procurement and Materials Director, Bellevue Medical
Center
17:15	 Closing remarks and end of day one

T: +971 4 335 2437 | F: +971 4 335 2438 | E: register@iirme.com | W: www.iirme.com/healthcaresupplychain
CONFERENCE DAY TWO
08:30	 Registration and morning refreshments

12:25	 Lunch and networking break

08:50	 Chairman’s opening remarks

CASE STUDY

09:45	 STRATEGIC SOURCING
	
Diversifying sourcing strategies to ensure medical supply security without
increasing costs
•	 Selecting sourcing options that work best for your organisations? Considering
product brand/quality, delivery time, pricing, logistics and regulations
•	 Keeping reliable alternatives as back up to ensure availability of consumable
items at all time
•	 Maintaining patient safety and care at the core of your sourcing strategies and
decision-making
•	 Innovative sourcing approaches that overcome the regulatory reforms and future
market growth to guarantee required stock availability
	
Mohammed Ali Al Ayoubi, Senior Director of Supply Chain, Cleveland Clinic
Abu Dhabi
10:15	 ASSESSMENT SYSTEMS AND KPIS
	
Integrating strategic Key Performance Indicators to get the most value from
internal and external teams
•	 Assessing the key variables affecting your supply chain to determine which
standards to benchmark your performance
•	 Developing a sustainable measurement system that supports continuous
improvements in quality, technology, processes and healthcare standards
•	 Demonstrating measurable performance improvement levels to internal
management and clinicians to gain their buy-in
•	 Creating KPIs for your individual suppliers to gauge performance and value
	
Dr. Nipit Piravej, CEO, Bangkok Healthcare
10:45	 Morning coffee and refreshment break

SUPPLY CHAIN CASH FLOW

PANEL DISCUSSION

11:15	 Striking a balance between supply chain costs and quality service delivery
whilst maintaining an efficient cash flow
•	 Develop a robust supply chain strategy that curbs costs and improves patient
care
•	 Collaborating with internal and external teams to ensure delivery of high value
service within the set budget
•	 Identifying areas of overspend and wastage by ensure all costs are tracked and
product consumption is captured
•	 Improved management of capital purchases to ensure large expenses are
properly contained
	
Karima Ajhar Hakim, Procurement and Materials Director, Bellevue Medical
Center
	
Santosh Marathe, CFO, American Hospital Dubai
	
Dr. Nipit Piravej, CEO, Bangkok Healthcare
	
Dr. Sami Alom, Chief Strategy Officer, Al Noor Hospital
	
Haytham Etemad, Procurement Manager - Goods and Services, Sidra Medical &
Research Center

INTEGRATION
11:55	 Out with the primitive, in with the innovative: Rolling out an integrated SCM
system to support transformational hospitals
•	 What are the leading innovative SCM integrated HIT systems in the market?
•	 Assessing the benefits and integration levels of these technologies and their
impact on internal processes and service delivery level
•	 Mapping future healthcare supply chain requirements to ensure they are met by
the new systems

CASE STUDIES

14:35	 PRODUCT CATEGORY SPECIALISATION
	
This interactive session divides the audience into groups representing the different
products categories. Delegates will have the opportunity to discuss the following
topics and share experiences with their peers.
•	 Determining the supply chain requirements of each category
•	 What are the optimum storage and inventory conditions for your category?
•	 How do you effectively forecast the right quantity to order to avoid overstocking?
Roundtables:
Stock items
Non-stock items – Led by: Haytham Etemad, Procurement Manager - Goods
and Services, Sidra Medical & Research Center
Capital equipment and purchases – Led by: Mike Jackson, Head of Supply
Chain, Roche Diagnostics Middle East
Pharmaceuticals – Led by: Lokman Moussa, Group Logistics Manager,
Pharmatrade
ROUNDTABLE DISCUSSIONS

09:15	 EMBEDDING QUALITY THROUGHOUT THE SUPPLY CHAIN
	
Achieving quality healthcare by purchasing the right medical products at the
right price within the right time
•	 Putting the value back in your supply chain: How can SCM professionals select
less expensive products whilst ensuring high quality?
•	 The importance of having standardised products and items in your hospital
•	 Identifying the requirements of supply chain to ensure continuity of high value
service: demand planning, storage, product availability and integrity, cost saving
•	 Receiving feedback from physicians to evaluate performance of different
products and brands
	
Clendon Raines, Senior Director of Supply Chain, International Medical Center

13:25	 Developing a fully electronic and automated supply chain system to
eliminate inefficiencies and support high value health services
	
Three different case study perspectives will be presented: SCM and operations;
IT; Financial. Each leading healthcare presenter will share their experiences in
creating and utilising a fully electronic SCM system in their organisation.
• Identifying spend allocation and creating a lean supply chain by implementing a
product utilisation and tracking system across the organisation
• Selecting and integrating an inventory and material management solution that is
best for your warehouse to minimise waste and accurately plan POs
• Evaluating the benefits of EDI in a hospital supply chain
• Synchronising finance, clinical, insurance and operations with SCM to ensure
seamless billing processes and care delivery
Case Study A (Supply Chain Perspective): Sanjay Manjrekar, Operations
Director, Al Mazroui Medical Centre
Case Study B (IT Perspective): Rajiv Sehgal, Chief Information Officer, DM
Healthcare LLC
Case Study C (Financial Perspective): Santosh Marathe, CFO, American
Hospital Dubai

15:20 	 Afternoon coffee and refreshments break

OUTSOURCING
15:50	 Is outsourcing to 3rd party logistic companies a solution for the aggressive
growth in demand?
•	 Under what conditions should a healthcare organisation consider outsourcing
their inventory and warehouse management?
•	 Which areas of a healthcare supply chain can be trusted to 3PLs without
surrendering control?
•	 What does a 3PL have to offer? Understanding what outsourcing individual parts
or all of your supply chain can do for your organisation
16:20	 Process Mapping: Developing a process map to create continuous
improvements in your organisation’s supply chain
	
Develop your own Supply Chain Process Map: This mini-master class will outline
the steps of six sigma and process improvement for the SCM function followed by
a short exercise to apply these steps, allowing delegates to create their own SCM
process map.
•	 Identifying the steps of process mapping in your hospital supply chain
•	 Integrating the concept six sigma process improvement in your SCM model
•	 How does process mapping add value to the supply cycle and to your larger
organisation?
	
Jimmy Johnson, Director of Materials Management, Associate Professor,
Bloomberg School of Public Health, Johns Hopkins Medicine
SCM PROCESS
IMPROVMENET MASTERCLASS

INTERNAL SUPPLY CHAIN PROCESSES

AUTOMATION

pharmaceutical SUPPLY CHAIN
17:00	 Driving efficiency and increasing value in your pharmaceutical supply chain
function
•	 Creating strategic relations with suppliers and manufacturers to overcome the
limited sourcing dilemma
•	 Ensuring the integrity and validity of the product during transportation and
distribution
•	 Dealing with the regulatory and registration processes for pharmaceuticals
•	 Is it crucial to have a pharmaceutical background in the supply chain of
pharmaceuticals?
Ammar Aklan, VP of Operation & Supply Chain, Al Nahdi Medical Co.
CASE STUDY

08:55	 Opening Keynote Address
	
How the Saudi Food and Drug Authority (FDA) supports healthcare supply
chain progress across the Kingdom
	
Dr. Saleh Al Tayyar, Executive Vice President of Medical Devices Sector, Saudi
Food & Drug Authority

Tuesday | 8 April 2014

17:30	 Closing remarks and end of day two

T: +971 4 335 2437 | F: +971 4 335 2438 | E: register@iirme.com | W: www.iirme.com/healthcaresupplychain
Pre – Conference Day

Sunday | 6 April 2014

Workshop A: Developing and implementing supply chain strategies
that support seamless delivery of patient care
Workshop A will run from 08:30 to 14:30, at which point lunch will be served.
It has become essential for healthcare facilities to establish a SCM strategy
that optimises the effectiveness and resilience of their supply chain to improve
efficiency, reduce costs and support high quality of care. This interactive workshop
covers the processes of creating a lean supply chain that enhances the level of
service whilst controlling operating costs. From creating a robust governance
model and integrating SCM processes to involving clinical leadership and
establishing strategic relations with key stakeholders, delegates will learn how to
develop and execute a full-bodied SCM strategy that places them as a strategic
vehicle in their organisations.

Key topics:
•	 Develop a holistic governance structure that involves SCM and all stakeholders
in key decision making
•	 Define and document a SCM organisation-wide strategy with clear and
measureable objectives
•	 Embed a resilient and dynamic supply chain function to deal with unexpected
changes in regulations and demands from stakeholders
•	 Integrate SCM processes with the HIS to create an automated, electronic IT
system that supports a transformative, lean supply chain model
•	 Transforming your whole team to think strategically with the organisation’s
vision in mind

•	 Forge long-term partnerships with suppliers to develop close collaborations that
ensure better patient outcomes

Learning Objectives:
•	 Develop a collaborative, strategic supply chain model that improves patient care
whilst curbing costs
•	 Turning strategy into reality: Learn how to effectively implement the documented
strategy to see real results and performance improvements
•	 Transform your facility to an effective lean SCM healthcare organisation
•	 Highlight and translate savings into enhancement in patient care and patient
quality indicators
•	 Integrate SCM IT processes to create a seamless link between supply chain
and rest of the organisation

Workshop Leader
Jimmy Johnson
Director of Materials Management, Associate Professor,
Bloomberg School of Public Health
Johns Hopkins Medicine, USA

Post – Conference Day

Wednesday | 9 April 2014

Workshop B: Adopting a strategic pharmaceutical supply chain model
to achieve operational efficiency
Workshop B will run from 08:30 to 12:30. Refreshments will be served during the networking break and lunch will be served at 12:30.
Driven by increasing populations and the need for a good healthcare system, the
region is expected to amount to nearly a third of the global pharmaceutical market
by 2016. In this growing market, the supply chain of pharmaceutical products will
have to conform to quality requirements and different market regulations. This
comprehensive workshop will provide delegates with applicable tools that will
optimise their pharmaceutical supply chain to maintain product integrity, achieve
efficiency, minimise costs and tackle regulatory changes.

Key topics:
•	 Ensure the quality of temperature sensitive products during storage and
distribution
•	 Streamline cold chain processes to maintain product validity, minimise costs
and ensure efficiency
•	 Is it essential to have a pharmaceutical background to handle the SCM of
pharmaceuticals?
•	 Understand the changes in regulatory compliance to minimise its impact on your
supply chain

•	 Outline the latest integrated IT systems that will support optimal conditions in
your SCM model

Learning Objectives:
•	 Establish and embed a strategic pharmaceutical supply chain framework to
reduce costs and maintain product quality
•	 Employ robust and effective demand planning tools to achieve operational
excellence
•	 Create a flexible talent management system to ensure your team is competent
to deal with regulatory changes and customer demands
•	 Develop a performance measurement system to continue validating the
effectiveness of your SCM strategy

Workshop Leader
Eric Evans
Healthcare Supply Chain and Procurement Trainer

Workshop C: Enhancing your inventory and warehouse management
framework
Workshop C will run from 13:30 to 17:30. Refreshments will be served during the networking break.
Medical and non-medical supplies account for one of the largest costs to
healthcare facilitates in the region and as hospitals continue to adopt innovative
material management technologies and systems, their costs will continue to rise. It
has become essential for healthcare organisations to create a lean inventory and
warehouse management model that minimises the cost of stock level, maximises
item shelf life and improves supply chain efficiency.

•	 How to sustain optimal warehouse and storage conditions to ensure the integrity
of your stock
•	 Understand when outsourcing your warehouse and inventory management is
better for your organisation
•	 Effectively partner with distributors and suppliers to reduce lead time and help
minimise your inventory value

Workshop Objectives:
•	 Build an accurate forecast planning model based on consumption patterns to
achieve the optimal level of inventory and avoid over/under stocking
•	 Outline the best electronic inventory and material management systems to avoid
wastage and save costs
•	 Reduce your inventory value whilst ensuring critical emergency stock is made
available

Lead this workshop!
Contact Georgina Hill
on +971 (0)4 407 2754 or sponsorship@iirme.com

For full biographies of all our workshop leaders visit www.iirme.com/healthcaresupplychain
THE GROWING
HEALTHCARE SECTOR

$133.19bn

expected
healthcare spend by

2018 - an increase from
$46.12bn in 2011

$133bn GCC

healthcare spend

11% annual growth

by 2018

rate of the GCC

$43.9bn

healthcare market

expected

increase
in GCC
healthcare
market by 2015

*Source: “GCC healthcare spend expected to triple by 2018” arabianindustry.com

Outpatient and inpatient
markets are expected to
Expected GCC
population increase

account for 82% and

18% respectively, of the
overall market size

of 2.4% during

from an estimated

$25.6bn in

2010–2015

93,992 hospital

beds needed in the
GCC by 2015

In light of these facts, SCM and
operational practitioners in the
region’s healthcare sector have major
work ahead of them in integrating and
bringing their healthcare practices
and systems up to a standard to
compete on an international level.

2010

GCC has 1.05

physicians
per 1,000
population

which is below
the world
average of 1.4
physicians and

2.8 nurses in
2010

Position your company as the
service provider of choice in front
of regulators, leading hospitals
and distributors in the GCC and
wider Middle East market
Are you facing a lot of pressure to keep up with the growing
healthcare market? Healthcare supply chain, logistics and
operational practitioners are facing numerous pressing issues,
including:
	
Streamlining inventory and material management processes
	
Implementing a Supply Chain Transformational Model –
reducing costs while improving patient outcomes
	
Developing and implementing applicable planning and
forecasting models
	
Integrating innovative IT systems to create a seamless link
between HIS and the SCM processes
	
Measuring and monitoring operational and supply chain
performance
	
Managing the logistical and cold chain requirements of quality
and temperature sensitive products

Dubai Chamber of Commerce
and Industry reported that the UAE
healthcare market expanded by
almost

100% this year alone (2013)

AED$3bn ($816m)

spend by Dubai
Healthcare Authority to
revamp a number of plans

Sponsorship opportunities include:
	
Hosting a VIP Breakfast Briefing with Healthcare SCM and Operation
Leaders in a closed-door setting
	
Chairing and moderating opportunities for sessions within the Conference
	
Presenting market critical expertise to the plenary audience
	
Launching industry books and reports
	
Moderating or taking part in a panel discussion
	
Moderating a product category focused roundtable discussion
	
PLUS MANY MORE!
Whether you want to build your profile in front of government regulatory
bodies or private sector healthcare providers, Healthcare Supply Chain
Strategies is a unique platform for positioning your organisation as the
provider of choice at this critical stage of growing demand in the healthcare
sector.

For more information contact
Georgina Hill
on +971 (0)4 407 2754 or sponsorship@iirme.com
for further details on customised branding and
sponsorship packages to suit your needs.

Can your products, solutions, advice or IT services help
address these issues? If so, our tailored solutions are designed
to give your brand targeted exposure and increase your client base
with numerous thought-leadership, demonstration and interactive
opportunities.

T: +971 4 335 2437 | F: +971 4 335 2438 | E: register@iirme.com | W: www.iirme.com/healthcaresupplychain
Our Esteemed Senior
Speaker Faculty
	 H.E. Dr. Amin Al Amiri, Ministry of Health
	 Dr. Saleh Al Tayyar, Saudi Food & Drug Authority
	 Dr. Nipit Piravej, Bangkok Healthcare
	 Dr. Reem Osman, Saudi German Hospital Dubai
	 Dr. Sami Alom, Al Noor Hospital
	 Dr. Hussain Mostafa, Saudi German Hospital Dubai
	 Sanjay Manjrekar, Al Mazroui Medical Centre
	 Rajiv Sehgal, DM Healthcare
	 Mariano Gonzalez, Moorfields Eye Hospital Dubai
	 Haytham Etemad, Sidra Medical & Research Center
	 Clendon Raines, International Medical Center
	 Ammar Aklan, Nahdi Medical Co.
	 Mike Jackson, Roche Diagnostics Middle East
	 Santosh Marathe, American Hospital Dubai
	 Ahsan S. Razzaq, Olayan Financing Group - Healthcare
Distributors: ENAYAH, Arabian Health Care Supply
Company (AHCSC), Baxter
	 Amer Salha, American Hospital Dubai
	 Jimmy Johnson, Johns Hopkins Medicine
	 Karima Ajhar Hakim, Bellevue Medical Center
	Lokman Moussa, Pharmatrade
	 Mohammed Ali Al Ayoubi, Cleveland Clinic Abu Dhabi
	 Zayed Al Dahema, Sheikh Khalifa Medical City
	 Dr. Samer Ellaham, Sheikh Khalifa Medical City
	 Eric Evans, Healthcare Supply Chain and Procurement
Professional  
	 Dr. Mamdouh Ayad, Johnson & Johnson

REGISTER BEFORE
9 JANUARY 2014 AND
SAVE US$1,597

Saudi Food and Drug Authority (FDA)
Keynote Address
on Tuesday, 8 April 2014

Ever wondered how a leading regional regulatory body
can support healthcare supply chain development?
This is a unique opportunity to hear exclusive insight from
the Executive Vice President of Medical Devices Sector at
the Saudi Food & Drug Authority, Dr. Saleh Al Tayyar!

www.iirme.com/healthcaresupplychain
6 – 9 April 2014

#HealthcareSupplyChain

The Address Hotel Dubai Mall
Dubai • UAE

AZ3035

Five Easy Ways To Register
+971 4 335 2437

+971 4 335 2438

register@iirme.com

IIR Holdings Ltd.
P.O Box 9428, Dubai, UAE

www.iirme.com/healthcaresupplychain

Please þ the session/s you wish to attend:
6 April 2014
Workshop A 

7-8 April 2014

9 April 2014

Conference 

Workshop B (AM) 
Workshop C (PM) 

Book before
9 January 2014
BEST BUY

Book before
6 February 2014

Register after
6 March 2014

Entire Event (Conference & 3 Workshops)

$3,899

$4,099

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Conference & 2 Workshops

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$3,499

$3,699

Conference & 1 Workshop

$2,699

$2,899

$3,099

Conference Only

$2,099

$2,299

$2,499

Workshop Only

$799

$899

$999

GROUP DISCOUNTS AVAILABLE
CALL: +971 4 335 2483 E-MAIL: a.watts@iirme.com
Conference fees include documentation, luncheon and refreshments. Delegates who attend all
sessions will receive a Certificate of Attendance by email.
All registrations are subject to our terms and conditions which are available at www.iirme.
com/terms. Please read them as they include important information. By submitting your
registration you agree to be bound by the terms and conditions in full.

DELEGATE DETAILS
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A confirmation letter and invoice will be sent upon receipt of your registration. Please note that full payment must
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AVOID VISA DELAYS – BOOK NOW
Delegates requiring visas should contact the hotel they wish to stay at directly, as soon as possible.
Visas for non-GCC nationals may take several weeks to process.

CANCELLATION
If you are unable to attend, a substitute delegate will be welcome in your place. Registrations cancelled more
than 7 days before the Event are subject to a $200 administration charge. Registration fees for registrations
cancelled 7 days or less before the Event must be paid in full. Substitutions are welcome at any time.
All registrations are subject to acceptance by IIR which will be confirmed to you in writing.
Due to unforeseen circumstances, the programme may change and IIR reserves the right to alter the venue
and/or speakers or topics.

ACCOMMODATION DETAILS

The Address Hotel, Dubai Mall, Dubai, UAE
Tel: +971 4 438 8888

We highly recommend you secure your room
reservation at the earliest to avoid last minute
inconvenience. You can contact the IIR Hospitality
Desk for assistance on:
Tel: +971 4 407 2693 Fax: +971 4 407 2517
Email: hospitality@iirme.com

HC

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Healthcare Supply Chain Strategies

  • 1. REGISTER BEFORE 9 JANUARY 2014 AND SAVE $1,597 #HealthSupply 6 – 9 April 2014 The Address Hotel Dubai Mall Dubai • UAE Ne ain Ch pply D ev ic Su elopin trateg g A Robust And S twork Featuring Keynote Address by H.E. Dr. Amin Al Amiri Assistant Undersecretary for Medical Practice and License Sector Ministry of Health UAE The Only Summit To Gather Key Stakeholders Across The Entire Healthcare Supply Chain TOP 6 REASONS TO ATTEND Create strategic partnerships with leading Regulators, Hospitals, Healthcare Providers, Distributors and Manufacturers for a better collaborative supply chain Led by: Develop a strategic transformational SCM model that enables your hospital to meet higher standards of patient outcomes Jimmy Johnson Zayed Al Dahema Dr. Saleh Al Tayyar Director of Materials Management Associate Professor, Bloomberg School of Public Health Director Supply Chain Management Executive Vice President of Medical Devices Sector Sheikh Khalifa Medical City Johns Hopkins Medicine Saudi Food & Drug Authority Establish an integrated supply chain network that is aligned with your organisation’s goals Gain insight from regional regulators and authorities on new developments that directly impact your hospital supply chain operations Mohammed Ali Al Ayoubi Dr. Mamdouh Ayad Senior Director of Supply Chain Strategic Affairs Director Cleveland Clinic Abu Dhabi Johnson & Johnson Learn best practices to build a lean material management model, integrate SCM processes and achieve efficiencies throughout the chain Meet with senior experts in healthcare supply chain and operations to PLUS! In-Depth Workshops That Will Transform Your Learning Into High-Performance Outcomes A B discuss the industry’s challenges and brain storm solutions Supported By Organised By Developing and implementing supply chain strategies that support seamless delivery of patient care Adopting a strategic pharmaceutical supply chain model to achieve operational efficiency C Enhancing your inventory and warehouse management framework www.iirme.com/healthcaresupplychain Media Partners
  • 2. Bringing together the region’s leading healthcare regulators, providers, operators, distributors and manufacturers to create a cohesive, strategic supply network As the demand for healthcare services keeps growing and new developments are launched in the region, the capabilities of supply chain are pushed to the limit and SCM practitioners are expected to be cost-efficient while ensuring high quality care. Healthcare supply chain functions must be resilient and flexible to accommodate the growing market, government regulations and demands from internal and external stakeholders. Healthcare Supply Chain Strategies promotes the transformative process of supply chain by offering lessons on how to implement robust SCM practices, integrate innovative systems, curb rising costs and ultimately improve patient outcomes. Interactive Learning Sessions SEE What’s happening at Hosted Speed Networking Product category focused roundtable Meet all your peers in a structured coffee discussions networking break! A lively speed networking Are you in charge of medical or non-medical products, capital purchases or pharmaceuticals? Our interactive roundtables dedicated to product specific categories are where you can participate in dynamic discussions with your peers to exchange SCM and material management strategies and experiences. session allowing you to engage more closely with other healthcare SCM professionals from leading hospitals, distributors, suppliers, manufacturers and regulators in the region. Ministry of Health Guest Keynote Address Hear directly from H.E. Dr. Amin Al Amiri, the Assistant Undersecretary for Medical Practice and License Sector at the Ministry of Health, UAE as he shares his exclusive insight on how the regional regulatory framework supports developments in healthcare supply chain and enhances operational efficiency in the GCC. Who will you exchangE insight with? Regional Health Regulators: Director Generals, Heads of Licensing, Regulation, Medical Devices, Pharmaceuticals, Customs and Registration. Healthcare Providers, Operators, Distributors, Manufacturers: CEO, COO, CPO, Chief SCM Officer, Heads and Directors of: Supply Chain Management * Material Management * Logistics * Purchasing * Procurement * Operations * Contracting * Sourcing * Inventory * Warehouse * Demand Planning * Forecasting * Vendor Management * Product Category * Pharmaceutical Supply Chain/Logistics UAE KSA Geographical breakdown Qatar Kuwait Oman Bahrain Rest of MENA Learn how to successfully implement a transformational SCM model in your organisation from regional and international healthcare experts through dynamic live case studies, mini master classes, panel debates and workshops. In-depth Workshops Two days dedicated to offering comprehensive lessons and applicable take-away tools to put all your strategies and tactics into action and see real results. Showcase your services and solutions to senior decision makers in supply chain and purchasing from leading hospitals, healthcare facilities and regulatory authorities in the region! At Healthcare Supply Chain Strategies, healthcare and SCM solution providers will gain exclusive access to top-level healthcare practitioners from government bodies, renowned private and public operators, regional distributors and manufacturers. For more information on customised sponsorship packages that suits your needs, contact Georgina Hill +971 (0)4 407 2754 sponsorship@iirme.com T: +971 4 335 2437 | F: +971 4 335 2438 | E: register@iirme.com | W: www.iirme.com/healthcaresupplychain
  • 3. CONFERENCE DAY ONE 08:00 Registration and morning refreshments • Setting Supplier Key Performance Indicators: How can you effectively measure your supplier management system? • Leveraging your long-term supplier relations in times of need: return expired products, expedite processes, utilise their storage Zayed Al Dahema, Director Supply Chain Management, Sheikh Khalifa Medical City 09:00 Chairman’s opening remarks HEALTHCARE SUPPLY CHAIN STRATEGIC MANAGEMENT 10:00 The critical strategic role supply chain plays in the delivery of high quality patient care • How does the supply chain enhance the delivery of care and improve patient experiences? • A strategically interconnected supply chain: Linking all the chains to create a lean framework that improves value for your customer • How to create key decision makers from your staff to contribute to the organisation’s strategy and goals • Aligning supply chain with the hospitals’ strategy to ensure high quality service to patients • Highlighting the overall cost savings and organisational benefits to raise the value of the function to senior management Dr. Samer Ellaham, Chief Quality Officer, Sheikh Khalifa Medical City 10:40 Morning coffee and speed networking break You will get the opportunity to shake hands with your healthcare supply chain and operation peers in the region and internationally. Don't forget to bring your business cards MULTI-PERSPECTIVE LEADERS PANEL 11:10 HEALTHCARE LEADERS PANEL: Designing a resilient supply chain network that meets the demands of future growth through increased collaboration across the chain • Enhancing communication between healthcare providers, distributors, agents, manufacturers and regulators • To what extent is the infrastructure of healthcare organisations in line with the increased market demand? • Discussing the latest integrated SCM systems and their role in managing the growing industry • Developing a sustainable development plan in line with your company’s future vision • Engaging with distributors and manufacturers to create a seamless purchasing cycle Dr. Mamdouh Ayad, Strategic Affairs Director, Johnson & Johnson Dr. Samer Ellaham, Chief Quality Officer, Sheikh Khalifa Medical City Ahsan S. Razzaq, General Manager of Corporate Supply Chain, Olayan Financing Group – Healthcare Distributors: ENAYAH, Arabian Health Care Supply Company (AHCSC), Baxter Mike Jackson, Head of Supply Chain, Roche Diagnostics REGULATORY LEADERS PANEL 11:55 How are regulators facilitating medical supply chain in the region and improving efficiencies? • What are the current and anticipated developments in healthcare regulations, clearance and product registration? • How can local distributors and manufacturers efficiently manage major delays due to clearance and registration procedures? • Outlining the new proposed plans and how they will facilitate the import of medical products • Achieving Standardisation: Harmonising medical and pharmaceutical regulations across the GCC countries Dr. Saleh Al Tayyar, Executive Vice President of Medical Devices Sector, Saudi Food & Drug Authority Zayed Al Dahema, Director of Supply Chain Management, Sheikh Khalifa Medical City Amer Salha, Head of Medical Equipment Planning, American Hospital Dubai 12:40 Lunch and networking break 13:40 Suppliers as strategic partners: Developing an effective supplier management model in hospitals and healthcare providers • Efficiently manage the complex web of vendors and manufacturers to ensure maximum value • Guarantee seamless delivery of healthcare by tuning your strategy with that of your suppliers • Supplier reliability: Strategies for raising the level of supplier reliability to depend on in times of emergencies 14:10 MANAGING INTERNAL RELATIONS: Developing strategic relations with clinical teams and other internal departments to ensure seamless delivery of patient care A SCM Business perspective and a Clinical perspective will be shared by two healthcare professionals from one of the top hospital groups in the region, the Saudi German Hospital Group. They will co-present on how strategic relations within their hospital are established and maintained. • Positioning the supply chain as a strategic value-added function to the hospital’s clinical team and departments • Improving communications with clinical teams to better manage their expectations and receive more accurate consumption data • How can supply chain and material management work with clinicians to provide quality care? • Working with finance and clinical staff to source products that meet clinical requirements without exceeding budget • Effectively managing cost, quality and physician preferences for medical products Supply Chain Management Business Perspective: Dr. Reem Osman, CEO, Saudi German Hospital Dubai Clinical Perspective: Dr. Hussain Mostafa, CMO, Saudi German Hospital Dubai SCM VS CLINCIAL PERSPECTIVE 09:40 Keynote Address: Aligning supply chain management capabilities with the increase in healthcare provision and developments in the region Dr. Reem Osman, CEO, Saudi German Hospital Dubai DEMAND PLANNING AND FORECASTING 14:50 Driving efficiencies and increasing cost savings through effective implementation of demand planning and forecasting strategies • Ensuring accuracy in setting the average monthly consumption and demand planning processes • Aligning consumption history and ordering systems to find the optimal balance between materials in store • Debating whether Service Level Agreements (SLA) provide an effective forecasting solution • Evaluating the latest technologies used for forecasting and demand planning • Engaging internal and external parties in the demand planning process to avoid waste Amer Salha, Head of Medical Equipment Planning, American Hospital Dubai 15:30 Afternoon coffee and refreshment break 16:00 Eliminating inefficiencies by ensuring co-operation among all stakeholders across the supply chain • How can healthcare providers, distributors and manufacturers proactively work together to mitigate the risk of long lead times? • Examining the common root causes of extended lead times: Shipment delays, deregulation, manufacturing lag, etc • Determining the best approaches to overcome delays from suppliers: alternative sources or product brands, time-based KPIs in supplier contracts, etc • The impact on patient care when critical products are not available on time Ammar Aklan, VP of Operation & Supply Chain, Al Nahdi Medical Co. Mohammed Ali Al Ayoubi, Senior Director of Supply Chain, Cleveland Clinic Abu Dhabi Mariano Gonzalez, Managing Director, Moorfields Eye Hospital Dubai Clendon Raines, Senior Director of Supply Chain, International Medical Center LEADERS PANEL DISCUSSION 09:10 Opening Keynote ADRESS: Creating a regional regulatory framework that enhances healthcare supply chain development and operational efficiencies in the GCC and wider Middle East H.E. Dr. Amin Al Amiri, Assistant Undersecretary for Medical Practice and License Sector, Ministry of Health, UAE Monday | 7 April 2014 16:45 Developing a dynamic inventory and material management model to create efficiencies across your hospital supply chain • Ensuring optimum storage conditions and maintaining stringent control measures to monitor product integrity • Sustainably minimising your inventory value while ensuring critical stock and emergency inventory • Evaluating inventory and material management systems to accurately track product movement • Assessing current and future hospital infrastructure capabilities to consider outsourcing potential Karima Ajhar Hakim, Procurement and Materials Director, Bellevue Medical Center 17:15 Closing remarks and end of day one T: +971 4 335 2437 | F: +971 4 335 2438 | E: register@iirme.com | W: www.iirme.com/healthcaresupplychain
  • 4. CONFERENCE DAY TWO 08:30 Registration and morning refreshments 12:25 Lunch and networking break 08:50 Chairman’s opening remarks CASE STUDY 09:45 STRATEGIC SOURCING Diversifying sourcing strategies to ensure medical supply security without increasing costs • Selecting sourcing options that work best for your organisations? Considering product brand/quality, delivery time, pricing, logistics and regulations • Keeping reliable alternatives as back up to ensure availability of consumable items at all time • Maintaining patient safety and care at the core of your sourcing strategies and decision-making • Innovative sourcing approaches that overcome the regulatory reforms and future market growth to guarantee required stock availability Mohammed Ali Al Ayoubi, Senior Director of Supply Chain, Cleveland Clinic Abu Dhabi 10:15 ASSESSMENT SYSTEMS AND KPIS Integrating strategic Key Performance Indicators to get the most value from internal and external teams • Assessing the key variables affecting your supply chain to determine which standards to benchmark your performance • Developing a sustainable measurement system that supports continuous improvements in quality, technology, processes and healthcare standards • Demonstrating measurable performance improvement levels to internal management and clinicians to gain their buy-in • Creating KPIs for your individual suppliers to gauge performance and value Dr. Nipit Piravej, CEO, Bangkok Healthcare 10:45 Morning coffee and refreshment break SUPPLY CHAIN CASH FLOW PANEL DISCUSSION 11:15 Striking a balance between supply chain costs and quality service delivery whilst maintaining an efficient cash flow • Develop a robust supply chain strategy that curbs costs and improves patient care • Collaborating with internal and external teams to ensure delivery of high value service within the set budget • Identifying areas of overspend and wastage by ensure all costs are tracked and product consumption is captured • Improved management of capital purchases to ensure large expenses are properly contained Karima Ajhar Hakim, Procurement and Materials Director, Bellevue Medical Center Santosh Marathe, CFO, American Hospital Dubai Dr. Nipit Piravej, CEO, Bangkok Healthcare Dr. Sami Alom, Chief Strategy Officer, Al Noor Hospital Haytham Etemad, Procurement Manager - Goods and Services, Sidra Medical & Research Center INTEGRATION 11:55 Out with the primitive, in with the innovative: Rolling out an integrated SCM system to support transformational hospitals • What are the leading innovative SCM integrated HIT systems in the market? • Assessing the benefits and integration levels of these technologies and their impact on internal processes and service delivery level • Mapping future healthcare supply chain requirements to ensure they are met by the new systems CASE STUDIES 14:35 PRODUCT CATEGORY SPECIALISATION This interactive session divides the audience into groups representing the different products categories. Delegates will have the opportunity to discuss the following topics and share experiences with their peers. • Determining the supply chain requirements of each category • What are the optimum storage and inventory conditions for your category? • How do you effectively forecast the right quantity to order to avoid overstocking? Roundtables: Stock items Non-stock items – Led by: Haytham Etemad, Procurement Manager - Goods and Services, Sidra Medical & Research Center Capital equipment and purchases – Led by: Mike Jackson, Head of Supply Chain, Roche Diagnostics Middle East Pharmaceuticals – Led by: Lokman Moussa, Group Logistics Manager, Pharmatrade ROUNDTABLE DISCUSSIONS 09:15 EMBEDDING QUALITY THROUGHOUT THE SUPPLY CHAIN Achieving quality healthcare by purchasing the right medical products at the right price within the right time • Putting the value back in your supply chain: How can SCM professionals select less expensive products whilst ensuring high quality? • The importance of having standardised products and items in your hospital • Identifying the requirements of supply chain to ensure continuity of high value service: demand planning, storage, product availability and integrity, cost saving • Receiving feedback from physicians to evaluate performance of different products and brands Clendon Raines, Senior Director of Supply Chain, International Medical Center 13:25 Developing a fully electronic and automated supply chain system to eliminate inefficiencies and support high value health services Three different case study perspectives will be presented: SCM and operations; IT; Financial. Each leading healthcare presenter will share their experiences in creating and utilising a fully electronic SCM system in their organisation. • Identifying spend allocation and creating a lean supply chain by implementing a product utilisation and tracking system across the organisation • Selecting and integrating an inventory and material management solution that is best for your warehouse to minimise waste and accurately plan POs • Evaluating the benefits of EDI in a hospital supply chain • Synchronising finance, clinical, insurance and operations with SCM to ensure seamless billing processes and care delivery Case Study A (Supply Chain Perspective): Sanjay Manjrekar, Operations Director, Al Mazroui Medical Centre Case Study B (IT Perspective): Rajiv Sehgal, Chief Information Officer, DM Healthcare LLC Case Study C (Financial Perspective): Santosh Marathe, CFO, American Hospital Dubai 15:20 Afternoon coffee and refreshments break OUTSOURCING 15:50 Is outsourcing to 3rd party logistic companies a solution for the aggressive growth in demand? • Under what conditions should a healthcare organisation consider outsourcing their inventory and warehouse management? • Which areas of a healthcare supply chain can be trusted to 3PLs without surrendering control? • What does a 3PL have to offer? Understanding what outsourcing individual parts or all of your supply chain can do for your organisation 16:20 Process Mapping: Developing a process map to create continuous improvements in your organisation’s supply chain Develop your own Supply Chain Process Map: This mini-master class will outline the steps of six sigma and process improvement for the SCM function followed by a short exercise to apply these steps, allowing delegates to create their own SCM process map. • Identifying the steps of process mapping in your hospital supply chain • Integrating the concept six sigma process improvement in your SCM model • How does process mapping add value to the supply cycle and to your larger organisation? Jimmy Johnson, Director of Materials Management, Associate Professor, Bloomberg School of Public Health, Johns Hopkins Medicine SCM PROCESS IMPROVMENET MASTERCLASS INTERNAL SUPPLY CHAIN PROCESSES AUTOMATION pharmaceutical SUPPLY CHAIN 17:00 Driving efficiency and increasing value in your pharmaceutical supply chain function • Creating strategic relations with suppliers and manufacturers to overcome the limited sourcing dilemma • Ensuring the integrity and validity of the product during transportation and distribution • Dealing with the regulatory and registration processes for pharmaceuticals • Is it crucial to have a pharmaceutical background in the supply chain of pharmaceuticals? Ammar Aklan, VP of Operation & Supply Chain, Al Nahdi Medical Co. CASE STUDY 08:55 Opening Keynote Address How the Saudi Food and Drug Authority (FDA) supports healthcare supply chain progress across the Kingdom Dr. Saleh Al Tayyar, Executive Vice President of Medical Devices Sector, Saudi Food & Drug Authority Tuesday | 8 April 2014 17:30 Closing remarks and end of day two T: +971 4 335 2437 | F: +971 4 335 2438 | E: register@iirme.com | W: www.iirme.com/healthcaresupplychain
  • 5. Pre – Conference Day Sunday | 6 April 2014 Workshop A: Developing and implementing supply chain strategies that support seamless delivery of patient care Workshop A will run from 08:30 to 14:30, at which point lunch will be served. It has become essential for healthcare facilities to establish a SCM strategy that optimises the effectiveness and resilience of their supply chain to improve efficiency, reduce costs and support high quality of care. This interactive workshop covers the processes of creating a lean supply chain that enhances the level of service whilst controlling operating costs. From creating a robust governance model and integrating SCM processes to involving clinical leadership and establishing strategic relations with key stakeholders, delegates will learn how to develop and execute a full-bodied SCM strategy that places them as a strategic vehicle in their organisations. Key topics: • Develop a holistic governance structure that involves SCM and all stakeholders in key decision making • Define and document a SCM organisation-wide strategy with clear and measureable objectives • Embed a resilient and dynamic supply chain function to deal with unexpected changes in regulations and demands from stakeholders • Integrate SCM processes with the HIS to create an automated, electronic IT system that supports a transformative, lean supply chain model • Transforming your whole team to think strategically with the organisation’s vision in mind • Forge long-term partnerships with suppliers to develop close collaborations that ensure better patient outcomes Learning Objectives: • Develop a collaborative, strategic supply chain model that improves patient care whilst curbing costs • Turning strategy into reality: Learn how to effectively implement the documented strategy to see real results and performance improvements • Transform your facility to an effective lean SCM healthcare organisation • Highlight and translate savings into enhancement in patient care and patient quality indicators • Integrate SCM IT processes to create a seamless link between supply chain and rest of the organisation Workshop Leader Jimmy Johnson Director of Materials Management, Associate Professor, Bloomberg School of Public Health Johns Hopkins Medicine, USA Post – Conference Day Wednesday | 9 April 2014 Workshop B: Adopting a strategic pharmaceutical supply chain model to achieve operational efficiency Workshop B will run from 08:30 to 12:30. Refreshments will be served during the networking break and lunch will be served at 12:30. Driven by increasing populations and the need for a good healthcare system, the region is expected to amount to nearly a third of the global pharmaceutical market by 2016. In this growing market, the supply chain of pharmaceutical products will have to conform to quality requirements and different market regulations. This comprehensive workshop will provide delegates with applicable tools that will optimise their pharmaceutical supply chain to maintain product integrity, achieve efficiency, minimise costs and tackle regulatory changes. Key topics: • Ensure the quality of temperature sensitive products during storage and distribution • Streamline cold chain processes to maintain product validity, minimise costs and ensure efficiency • Is it essential to have a pharmaceutical background to handle the SCM of pharmaceuticals? • Understand the changes in regulatory compliance to minimise its impact on your supply chain • Outline the latest integrated IT systems that will support optimal conditions in your SCM model Learning Objectives: • Establish and embed a strategic pharmaceutical supply chain framework to reduce costs and maintain product quality • Employ robust and effective demand planning tools to achieve operational excellence • Create a flexible talent management system to ensure your team is competent to deal with regulatory changes and customer demands • Develop a performance measurement system to continue validating the effectiveness of your SCM strategy Workshop Leader Eric Evans Healthcare Supply Chain and Procurement Trainer Workshop C: Enhancing your inventory and warehouse management framework Workshop C will run from 13:30 to 17:30. Refreshments will be served during the networking break. Medical and non-medical supplies account for one of the largest costs to healthcare facilitates in the region and as hospitals continue to adopt innovative material management technologies and systems, their costs will continue to rise. It has become essential for healthcare organisations to create a lean inventory and warehouse management model that minimises the cost of stock level, maximises item shelf life and improves supply chain efficiency. • How to sustain optimal warehouse and storage conditions to ensure the integrity of your stock • Understand when outsourcing your warehouse and inventory management is better for your organisation • Effectively partner with distributors and suppliers to reduce lead time and help minimise your inventory value Workshop Objectives: • Build an accurate forecast planning model based on consumption patterns to achieve the optimal level of inventory and avoid over/under stocking • Outline the best electronic inventory and material management systems to avoid wastage and save costs • Reduce your inventory value whilst ensuring critical emergency stock is made available Lead this workshop! Contact Georgina Hill on +971 (0)4 407 2754 or sponsorship@iirme.com For full biographies of all our workshop leaders visit www.iirme.com/healthcaresupplychain
  • 6. THE GROWING HEALTHCARE SECTOR $133.19bn expected healthcare spend by 2018 - an increase from $46.12bn in 2011 $133bn GCC healthcare spend 11% annual growth by 2018 rate of the GCC $43.9bn healthcare market expected increase in GCC healthcare market by 2015 *Source: “GCC healthcare spend expected to triple by 2018” arabianindustry.com Outpatient and inpatient markets are expected to Expected GCC population increase account for 82% and 18% respectively, of the overall market size of 2.4% during from an estimated $25.6bn in 2010–2015 93,992 hospital beds needed in the GCC by 2015 In light of these facts, SCM and operational practitioners in the region’s healthcare sector have major work ahead of them in integrating and bringing their healthcare practices and systems up to a standard to compete on an international level. 2010 GCC has 1.05 physicians per 1,000 population which is below the world average of 1.4 physicians and 2.8 nurses in 2010 Position your company as the service provider of choice in front of regulators, leading hospitals and distributors in the GCC and wider Middle East market Are you facing a lot of pressure to keep up with the growing healthcare market? Healthcare supply chain, logistics and operational practitioners are facing numerous pressing issues, including:  Streamlining inventory and material management processes  Implementing a Supply Chain Transformational Model – reducing costs while improving patient outcomes  Developing and implementing applicable planning and forecasting models  Integrating innovative IT systems to create a seamless link between HIS and the SCM processes  Measuring and monitoring operational and supply chain performance  Managing the logistical and cold chain requirements of quality and temperature sensitive products Dubai Chamber of Commerce and Industry reported that the UAE healthcare market expanded by almost 100% this year alone (2013) AED$3bn ($816m) spend by Dubai Healthcare Authority to revamp a number of plans Sponsorship opportunities include:  Hosting a VIP Breakfast Briefing with Healthcare SCM and Operation Leaders in a closed-door setting  Chairing and moderating opportunities for sessions within the Conference  Presenting market critical expertise to the plenary audience  Launching industry books and reports  Moderating or taking part in a panel discussion  Moderating a product category focused roundtable discussion  PLUS MANY MORE! Whether you want to build your profile in front of government regulatory bodies or private sector healthcare providers, Healthcare Supply Chain Strategies is a unique platform for positioning your organisation as the provider of choice at this critical stage of growing demand in the healthcare sector. For more information contact Georgina Hill on +971 (0)4 407 2754 or sponsorship@iirme.com for further details on customised branding and sponsorship packages to suit your needs. Can your products, solutions, advice or IT services help address these issues? If so, our tailored solutions are designed to give your brand targeted exposure and increase your client base with numerous thought-leadership, demonstration and interactive opportunities. T: +971 4 335 2437 | F: +971 4 335 2438 | E: register@iirme.com | W: www.iirme.com/healthcaresupplychain
  • 7. Our Esteemed Senior Speaker Faculty H.E. Dr. Amin Al Amiri, Ministry of Health Dr. Saleh Al Tayyar, Saudi Food & Drug Authority Dr. Nipit Piravej, Bangkok Healthcare Dr. Reem Osman, Saudi German Hospital Dubai Dr. Sami Alom, Al Noor Hospital Dr. Hussain Mostafa, Saudi German Hospital Dubai Sanjay Manjrekar, Al Mazroui Medical Centre Rajiv Sehgal, DM Healthcare Mariano Gonzalez, Moorfields Eye Hospital Dubai Haytham Etemad, Sidra Medical & Research Center Clendon Raines, International Medical Center Ammar Aklan, Nahdi Medical Co. Mike Jackson, Roche Diagnostics Middle East Santosh Marathe, American Hospital Dubai Ahsan S. Razzaq, Olayan Financing Group - Healthcare Distributors: ENAYAH, Arabian Health Care Supply Company (AHCSC), Baxter Amer Salha, American Hospital Dubai Jimmy Johnson, Johns Hopkins Medicine Karima Ajhar Hakim, Bellevue Medical Center Lokman Moussa, Pharmatrade Mohammed Ali Al Ayoubi, Cleveland Clinic Abu Dhabi Zayed Al Dahema, Sheikh Khalifa Medical City Dr. Samer Ellaham, Sheikh Khalifa Medical City Eric Evans, Healthcare Supply Chain and Procurement Professional   Dr. Mamdouh Ayad, Johnson & Johnson REGISTER BEFORE 9 JANUARY 2014 AND SAVE US$1,597 Saudi Food and Drug Authority (FDA) Keynote Address on Tuesday, 8 April 2014 Ever wondered how a leading regional regulatory body can support healthcare supply chain development? This is a unique opportunity to hear exclusive insight from the Executive Vice President of Medical Devices Sector at the Saudi Food & Drug Authority, Dr. Saleh Al Tayyar! www.iirme.com/healthcaresupplychain
  • 8. 6 – 9 April 2014 #HealthcareSupplyChain The Address Hotel Dubai Mall Dubai • UAE AZ3035 Five Easy Ways To Register +971 4 335 2437 +971 4 335 2438 register@iirme.com IIR Holdings Ltd. P.O Box 9428, Dubai, UAE www.iirme.com/healthcaresupplychain Please þ the session/s you wish to attend: 6 April 2014 Workshop A  7-8 April 2014 9 April 2014 Conference  Workshop B (AM)  Workshop C (PM)  Book before 9 January 2014 BEST BUY Book before 6 February 2014 Register after 6 March 2014 Entire Event (Conference & 3 Workshops) $3,899 $4,099 $4,299 Conference & 2 Workshops $3,299 $3,499 $3,699 Conference & 1 Workshop $2,699 $2,899 $3,099 Conference Only $2,099 $2,299 $2,499 Workshop Only $799 $899 $999 GROUP DISCOUNTS AVAILABLE CALL: +971 4 335 2483 E-MAIL: a.watts@iirme.com Conference fees include documentation, luncheon and refreshments. Delegates who attend all sessions will receive a Certificate of Attendance by email. All registrations are subject to our terms and conditions which are available at www.iirme. com/terms. Please read them as they include important information. By submitting your registration you agree to be bound by the terms and conditions in full. DELEGATE DETAILS First Name: .............................................................................................................................................................................................................. Surname: .................................................................................................................................................................................................................... Job Title: .................................................................................................................................................................................................................... Company: ............................................................................................................................................................................................................. Address: .................................................................................................................................................................................................................... Postal Code:..................................Country:...........................................................................City: .......................................................... Tel:.................................................................... Mobile:................................................................Fax: ............................................................... Email:................................................................................................................................................................................................................................. PAYMENTS A confirmation letter and invoice will be sent upon receipt of your registration. Please note that full payment must be received prior to the event. Only those delegates whose fees have been paid in full will be admitted to the event. AVOID VISA DELAYS – BOOK NOW Delegates requiring visas should contact the hotel they wish to stay at directly, as soon as possible. Visas for non-GCC nationals may take several weeks to process. CANCELLATION If you are unable to attend, a substitute delegate will be welcome in your place. Registrations cancelled more than 7 days before the Event are subject to a $200 administration charge. Registration fees for registrations cancelled 7 days or less before the Event must be paid in full. Substitutions are welcome at any time. All registrations are subject to acceptance by IIR which will be confirmed to you in writing. Due to unforeseen circumstances, the programme may change and IIR reserves the right to alter the venue and/or speakers or topics. ACCOMMODATION DETAILS The Address Hotel, Dubai Mall, Dubai, UAE Tel: +971 4 438 8888 We highly recommend you secure your room reservation at the earliest to avoid last minute inconvenience. You can contact the IIR Hospitality Desk for assistance on: Tel: +971 4 407 2693 Fax: +971 4 407 2517 Email: hospitality@iirme.com HC Healthcare O SS/HA J EVENT VENUE: