Infrastructure Asset Management Exchange

DELEGATE INFORMATION PACK

21st - 23rd March 2011, Chelsea FC, London

Official Exchange Partner

www.iamexchange.com

The 2010 Exchange was excellent. Extremely
relevant, the external speakers were very good
and the event was very well balanced. The
timing of the event was perfect and the whole
onsite team were friendly, helpful, energetic
and ensured the Exchange ran like clockwork.
The Exchange format is not something I had
21st - 23rd March 2011, Chelsea FC, London experienced before, but it is such a good idea
and makes for a terrific learning experience.
Bob Denison, Head of Asset Planning
Welcome to the 2011 Infrastructure Asset & Investment, Centrica Energy -
Management Exchange Thermal Generation
With a backdrop of financial uncertainty, tightly controlled and scrutinised budgets, the pressure is on to
deliver effective asset management with real results and clearly demonstrable value to earn the confidence of
the Board as well as key operational departments.

But this is neither quick nor easy to achieve. Increasing complexity in systems, processes, technology and
growing customer demands mean that companies need to address a range of technical and commercial
challenges in order to succeed.

Infrastructure owners and operators face the ongoing challenge of introducing and delivering asset
management systems that enable them to understand value and risk better and so extract best possible
financial and operational performance from their assets.

The Infrastructure Asset Management Exchange tackles these challenges head on, by bringing together the
world’s leading minds in asset management, engineering, operations and risk. For three days Heads of Asset
Management, Engineering, Risk, Maintenance and Operations will be meeting to learn how to develop and Why You Cannot Afford To
deliver successful asset management, maintenance, risk and data strategies that will result in increased asset
performance, demonstrable value, better understood risk and maximum profitability. Miss The Infrastructure Asset
Management Exchange 2011!
Your featured expert faculty includes: With a number of subtle but highly impactful changes taking place
Robert Davis across the Exchange portfolio, the Infrastructure Asset Management
Basil Scarsella
President Exchange 2011 will offer you truly unique learning & networking
CEO
Institute of Asset opportunities. Don’t miss the opportunity to take advantage of:
Northern Gas Networks
Management

Martin Sedgwick Stephen Plumb • This unique invitation-only forum featuring senior executives only
Head of Asset Management Head of Investment Programme from leading national and international corporations
Scottish Power Thames Water • Unsurpassed formal and informal networking opportunities
to share and exchange ideas and concepts with your
Tony Newell global counterparts
Colin Kennedy
Asset Management • Benchmark your current strategies and initiatives with other
Head of Asset Management
Strategy Manager leading corporations in our exclusive Think Tank discussions
Gatwick Airport
Scottish Water • Meet the market leading service and solution providers
Andy Harpham Andy Kirwan relevant to your business needs, in focused one-on-one
Reliability & Maintenance Head of Asset Management business meetings
Leader Global Operations Development • Take part in a wide range of conference and discussion sessions
Linde Gas Network Rail led by peer-level presenters, sharing case-studies, best practices
and unique programme updates
John Meehan
Tom Massey • Your own customised itinerary. Select the conference sessions,
Group Asset and Data
Environmental Planning Leader Think Tank discussions and business meetings that match your
Manager
RWE npower specific initiatives and current business needs
National Grid

Key topics to be addressed this year include:
• Strategy, tools and techniques to maximise asset performance and enable effective decision making
• Driving innovation in infrastructure and asset management for increased financial and
operational performance
• Meeting rising customer expectations through intelligent asset management and investment when
A two-day opportunity to tap into
faced with long programme cycles a wealth of experience and knowledge
• Effectively applying risk scenarios and whole lifecycle costing to drive financial and operating results from key stakeholders from across
• Learning how to achieve joined-up asset management and PAS55 best practice, from maintenance the world
to strategy to front line delivery
Global PAS55 Leader, National Grid
• Building effective business cases to win Executive-level sponsorship for asset management
• Tackling the data challenge with innovative cleansing, collection and integration techniques

www.iamexchange.com 44 (0) 207 368 9484 exchangeteam@iqpc.com

Who you will meet:
IAM Exchange Delegates
To ensure the Exchange offers the highest degree of relevancy
for attendees, only senior executives responsible for designing,
delivering and enhancing asset management strategies within
their organisations are invited. This exclusive format allows you to
connect with those peers whose insights you respect most – through
exceptional networking, business meetings and strategic information
sharing sessions.

Your Time is Valuable Which is Why You Are In
The Driving Seat Executives in attendance include:
COOs/CFOs/Directors/Heads of:
• Customise your itinerary to reflect your current initiatives, priorities and future strategic objectives • Asset Management / Asset Engineering
• Your itinerary will consist of conference sessions, one-on-one business meetings and our signature • Asset Strategy & Planning
Think Tank discussions • Asset Information Management
• Engineering
Conference Sessions • Maintenance
• Operations
The highly crafted conference sessions reflect the strategic issues that Heads of Asset Management, • Strategic Network Planning
Maintenance, Risk, Investment, Engineering and Operations have identified as priorities during our lengthy • Infrastructure & Investment
research process. You will choose from a selection of plenary and concurrent sessions covering a myriad of • Risk & Risk Management
issues that will create the foundation of your agenda.
Representation from key infrastructure owners and operators including:
One-To-One Business Meetings • Electricity, Water and Gas Utilities
• Rail, road, airport owners and operators
An integral part of your agenda is the one-to-one business meetings with leading Service Providers.
• Chemical companies
When you register for the IAM Exchange, you are asked to identify the solutions and services you are currently
• Nuclear plant owners & operators
considering. We then invite leading experts who can supply problem-solving prescriptions for your business.
• Oil & Gas companies

Prior to the Exchange, you will be able to assess the service providers who will be attending and select 6-8
who offer solutions that match your initiatives and priorities. Your selections are then incorporated into your
customised agenda. These private 30 minute one-to-one meetings give you the opportunity to hear from leading
specialists, whose industry knowledge and experience enable them to make a valuable contribution to the IAM Exchange Solution
requirements of your business. They offer objective, flexible and relevant strategies for success.
Providers
This unique aspect of the IAM Exchange serves to simplify the process for sourcing new solutions; switch you on Solution Providers are invited based on the requirements of
to answers that are working for others and offer you early previews of emerging technologies. attending delegates. The solution providers at the Infrastructure
Asset Management Exchange specialise in the following areas:

Think Tank Discussions • Asset Management • Integrated financial and
Our signature Think Tank sessions encourage discussion, debate and learning in an unscripted and informal Advisory & Consulting asset accounting
setting. You can choose to participate in these interactive roundtable style sessions on topics which are front • PAS 55 • Knowledge Management
of mind issues. You will be able to select from a range of Think Tank topics which will be incorporated into your • Benchmarking & Training
personal itinerary. These 30 minute discussions will be moderated to ensure that the discussions stay on • Capability Assessments • Lifecycle Modelling & Costing
course and deliver maximum benefit to you. Ask questions, share experiences, ideas and find the right answers • Capital Investment • Maintenance software
to your immediate concerns. • CMMS and Systems
• Change Management • Managed Services
• Conditions Assessment tools & Outsourcing
• Cost Benefit Analysis • Mobile Asset Management
• Data Cleansing & Data • MRO (Maintenance
Management Repair Overhaul)
• Document Management • O&M (Operations
• Economic Consultancy And & Maintenance)
Regulatory Assessments • Performance Measurement
• Engineering Content • Process Automation
Management • Remote Telemetry
• Facilities Management Systems (RTS)
A great opportunity to discuss challenges and identify new routes to success • Fault Management • Risk Modelling, Analytics
Asset Management Director, Scottish Water • Field Service Management/ and Management
Scheduling • Whole Life Costing
• GIS and Modelling
Great opportunity to exchange best practices and results of implementing
asset management with colleagues in similar industries
Head of Asset Management, Tennet

Outstanding inputs & particularly relevant to my business
Head of Engineering & Maintenance, Ineos


WELCOME: MONDAY 21st MARCH
14:00 - 15:00 Registration

15:00 - 15:45 OPENING KEYNOTE ADDRESS:
Delivering The Vision: Next Generation Asset Management At The Leading Edge
• Understanding the big picture: business drivers and concepts for advanced asset management
• Beyond PAS55: using cross-industry benchmarking and experience to develop excellence and assess your maturity
• What comes next (including the ISO Project) and what does the cutting edge of asset management look like?
• Continuous improvement in asset management: Where do you get your competent people and teams?
• The Institute of Asset Management leading the charge: collaborating worldwide to develop useful standards and
identify best practice.
Robert Davis
President
Institute of Asset Management

15:45 - 16:30 Ice-Breaker Networking Session
Branded as “the best networking session I’ve ever attended” by a number of past Exchange delegates, this structured networking session is the ideal
opportunity for you to capitalise on your time out of the office by speaking to each of your international peers in attendance. This unique session allows
you to find out - within just five minutes - if it’s worth meeting up with someone later in the day or whether there’s a possibility of a future business
relationship. Nowhere else will you gain such an in-depth understanding of who is within your global network, and where their short and long term
priorities lie, offering you a great chance to benchmark your own development.

16:30 - 17:30 One-to-One Business Meetings

17:30 - 18:30 Free Time

18:30 - 21:30 Welcome Drinks Reception & Gala Dinner

DAY ONE: TUESDAY 22nd MARCH
09:00 - 09:20 Chairman’s Welcome & Introdcuction

09:20 - 10:00 Improvement And Investment: Increasing Performance Through Best In Class Asset Management And Clear Leadership
• The challenge for asset management in Utilities: best in class asset maintenance and replacement to meet the changing needs
of the customer and the network
• Creating value, generating growth, optimising efficiency and cost control in an increasingly competitive industry
• Achieving optimum CapEx / OpEx cost control whilst deploying new technology in infrastructure and maintaining safety standards
• The importance of clear, firm leadership on asset management, IT strategy, infrastructure investment and operations
• Ensuring the asset management systems deliver bottom line gains to manage investor and market pressures
Basil Scarsella
CEO
Northern Gas Networks

10:00 - 10.40 Delivering A High Reliability Organisation: Asset Management Integration, Structure And Delivery
• Assessing the business drivers and concept behind the high reliability initiative: defining the benefits and setting the roadmap
• Key considerations in integrating asset management tools and techniques into one process: organisational structure, process, people,
change management
• Leveraging technology to deliver the most efficient use of resources: in house development and effective deployment, coupled with
continuous improvement
• Using effective benchmarking to ensure best in class strategy and operations: what does this look like for us?
• Creating a realistic roadmap for the programme to ensure successful troubleshooting, successful delivery and overall company benefit
Martin Sedgwick
Head of Asset Management
Scottish Power

10:40 - 11:10 One-to-One Business Meetings/ Think Tanks


11:15 - 11:55 Stream A: Strategy & Delivery Stream B: Tools, Technology & Techniques
Structured Strategies, Lifecycle Planning And Risk Leveraging EAM & CMMS To Harmonise Maintenance
Management On A Large Portfolio Of Assets Management Across a Global Business
• Understanding the importance of delivering continuity, flow and • Assessing the business case for the integration of Enterprise Asset
structure of decision making down the value chain Management (EAM) and Computerised Maintenance Management
• Find out how to ensure integrated thinking, whilst maintaining Systems (CMMS) to drive best practice across a truly global business
freedom of innovation at each level of planning • Harmonising maintenance management for your company through
• Combining strategic risk analysis with localised risk management people, process and technology
to achieve integrated and balanced delivery • Using state of the art EAM systems to continuously improve your
maintenance performance
• Roadmap for future development: leveraging best practice to stay
at the cutting edge
Andy Harpham
Tony Newell Reliability & Maintenance Leader
Asset Management Strategy Manager Global Operations
Scottish Water Linde Gas Group

Using International Alliances To Develop An Asset Assessing The Impact Of Smart Technology On
Management Framework And Toolkit Fit For Purpose Infrastructure: Challenges And Benefits
• The UIC concept and business drivers: joining forces to understand • Understanding the business drivers for the smart grid and the potential
how Asset Management can add value for a specific industry impact for infrastructure owners
• Using PAS55 as the foundation framework to be modified and • Designing a practical approach for integrating new technologies
translated into the rail network business rapidly into existing infrastructure with minimal disruption to
• Creating ‘line of sight’ from the asset management framework to asset performance
overall company objectives • Balancing the cost of new technology with forecasted returns to
• Concept complete: next steps in turning this into a workable practice provide a solid business case for the required infrastructure investment
• Overcoming technical and strategic challenges to ensure an integrated
Andy Kirwan asset management plan for the new deployment
Head of Asset Management Development John Meehan
Network Rail Group Asset And Data Manager
& UIC AM Working Group Member National Grid


13:40 - 14:40 Networking Lunch


Benchmarking In Asset Management: Who To Partner With, Delivering Best In Class Asset Management In The Nuclear
Where To Focus And What Results Can Be Achieved Sector For Performance And Profitability
• Defining the scope of the UIC (Worldwide Organisation for the • Understanding the specific challenges for asset management in the
cooperation of Railway companies) initiative across different nuclear sector: adapting tools and techniques
companies: making asset management practices comparable • Demonstrating value for money, return and overall business benefit
through focused benchmarking through the asset management approach
• Setting practical, value-driven goals for benchmarking and commonly • Leveraging technology, people and process to overcome technical and
agreed performance measures: cost, performance, availability strategic challenges
• The UIC method and experience: like for like benchmarking on city • Setting a roadmap for future development of the asset management
and rural line operations using the jointly developed asset approach to balance risk, uncertainty and economic conditions
management framework
• Looking at the results of the benchmarking initiative: key indicators,
lessons learnt and practical applications for future asset
management development
Mickaël Gesquiere
Infrastructure Project Leader
RFF & UIC AM Working Group Member

Colin Parker
Dominique Gardin
Planning Risk & Investment Manager
Head of Infrastructure Services
EDF Energy
Infrabel



Making Intelligent Investment Decisions: Improving Successfully Incorporating Climate Resilience Into Infrastructure
Capital Planning Strategy Planning And Asset Management
• Identifying the major opportunities in Asset and Maintenance • The rising importance of climate resilience of assets: key
Management to reduce cost and impact bottom line performance business drivers and concepts
• Driving continuous improvement in asset and maintenance • Conducting vulnerability assessments on the asset base to
management to ensure measurable value is delivered determine critical risk factors and planning criteria
• Defining the appropriate management frameworks for • Leveraging asset data to decide on measures for the present day
achieving capital planning excellence and for developing future plans
• Assessing current risk based maintenance methodologies and • Moving forwards: first steps to ensure your business delivers
tools to develop and improve your capital planning strategy risk-balanced forecasts and decisions on climate and assets
• Find out what questions you should be asking to understand and
implement effective resilience thinking into infrastructure asset
management and planning

Stephen Plumb Tom Massey
Head of Investment Programmes Environmental Planning Leader
Thames Water RWE npower

17:50 - 18:00 Chairman’s Summary & End of Day STRATEGIC ASSET
MANAGEMENT
THE QUEST FOR UTILITY EXCELLEN
CE
Clive Deadman

18:00 - 19:00 Special Book Signing with Clive Deadman, Author of ‘Strategic Asset Management’
This book is sponsored and recommended by the Institute of Asset Management as essential reading for
regulatory authorities, as well as Directors and Manager at all levels in Utility companies. Robert Davis, President
of the Institute of Asset Management, said: “This is a book every Asset Manager and Leader should read.”

19:00 Evening Cocktail Networking Reception

DAY TWO: WEDNESDAY 23rd MARCH
09:00 - 09:10 Chairman’s Recap & Introduction

09:10 - 09:50 Keynote Session:
Developing The Asset Management Model To Demonstrate Clear Purpose And Benefit Across The Organisation
• Linking corporate objectives to frontline delivery: joining the dots
• Ensuring regulatory demands are factored into the asset management approach
• Adopting a PAS 55-based approach to asset management to deliver bottom line cost and performance improvements
• Implementing a system for asset management governance to avoid conflicts on asset investment decisions
Jerry England
Engineering Director
Network Rail


Achieving Effective Teamwork For Successful Asset Taking A Balanced Approach To Sustainability In Transport
Management, Significant Returns And Minimal Outlay Infrastructure
• Understanding the importance of shared, compelling, common • What does sustainability actually mean for our infrastructure
objectives to enable effective delivery of goals and assets: balancing environmental aspects, corporate social
• Organisation: effective grouping of tasks with regard to corporate responsibility and economic impact
capability and optimising process design • Delivering better value from infrastructure and asset investment:
• The significance of leadership and the role of the Board in delivering making assets work a lot better as revenue generators as well
a successful programme as critical delivery factors
• Giving our staff and teams the authority and clarity they need • The need for innovation in infrastructure and asset investment
Clive Deadman and management
Author • Driving new commercial approaches with bottom line impact
Strategic Asset Management in a climate-conscious operating environment
& Jonathan Young
Former Director Programme Director, Infrastructure
United Utilities Manchester Airports Group


Aligning The Sustainability Strategy With Infrastructure Capturing And Cleansing The Right Data To Improve Decision
Investment And Asset Management Making And Delivery
• Introduction of life cycle costing thinking into capital investments • Aligning asset management strategy within the different
• Incorporating climate change and energy reduction into investment business units to ensure an integrated approach
planning: Capex, Opex and investment prioritisation • Getting comfortable with the data strategy: are we collecting the
• Sustainability and asset management: combining the two for right data, are we validating correctly and can we make good
enhanced operations and company profile decisions from it?
Colin Kennedy • What does success look like for the data challenge? Setting
Head of Asset Management standards, measuring performance and ensuring business benefit
Gatwick Airport
Paul Gibbons Denis O’Leary
Asset Manager Head of Asset Management
Gatwick Airport ESB Networks


12:55 - 13:55 Networking Lunch


Data, Decisions and Delivery: Risk Based Asset Finding The Balance: Maintenance, Whole Life Costing
Information Management And Asset Replacement
• Structuring existing data and prioritising which to address as • Assessing whole-of-life asset performance and life cycle costs
a priority in the integrated asset management approach and to determine investment priorities
company objectives • Overcoming the challenges of applying life cycle costing principles
• Leveraging legacy and new systems as well as company priority • Evaluating asset and maintenance management assessment
ratings to ensure the integrity of asset data that is used for frameworks: Benchmarking for best practices and performance
decision making • Buy versus build: communicating the message to the Board
• Using PAS55 risk guidelines as a compliment to the in house risk
approach for both physical and virtual asset information
• A joined up approach they key to success: how we achieve
this at Stedin
Anders Thostrup Neil King
Head of Asset Information Management Head of Engineering & Maintenance
STEDIN Ineos Chlor Vinyls UK

Developing An Asset Management Framework For the Delivering Innovation And Value For Money In
Oil & Gas Industry Asset Management
• Understanding the specific challenges of asset management • What does innovation look like in Asset Management?
for the oil & gas industry New tools, processes, systems, ways of thinking?
• Leveraging industry partnerships and alliances to develop fit • Ensuring asset management programmes are cost efficient but
for purpose tools and techniques, also drawing on international also effective: focus on spending and also return on investment
standards such as PAS55 • Dealing with unpredictability in climate and demands on assets:
• Taking account of the environment in all asset management lessons from the front line
planning and design • Setting a realistic roadmap for future asset management activity
• The importance of senior executive support and how to best to ensure achievable goals and value for money
win and retain this
• Roadmap for the framework development and key criteria
for successful delivery
Ljiljana Katicic Andy Bailey
Strategic Advisor, Asset & Facility Management Senior Advisor, Highways Asset
INA Management
Part of the MOL Group Department for Transport

15:55 - 16:15 Chairman’s Close & Exchange Adjourns


30 MINUTE THINK TANK TOPICS
During this time you will either attend a pre-scheduled one-to-one meeting with one of the leading solution providers on site, or you will be able to
attend a facilitated Thank Tank. Our signature Think Tank sessions encourage discussion, debate and learning in an unscripted and informal setting.
You can choose to participate in these interactive roundtable style sessions on topics which are front of mind issues and will be able to select from a
range of topics, which will be incorporated into your personal itinerary. These 30 minute discussions will be moderated to ensure they stay on course
and deliver maximum benefit to you – so ask questions, share experiences and ideas, and find answers to your immediate concerns.

Day One Day Two
• The application of PAS55 on the front line • Building cohesive teamwork to ensure low cost, high return delivery
• Innovation in Data collection, metrics and decision making • Benchmarking – what is it and what does it look like for our business?
• Risk – dealing with uncertainty – how sure can we realistically be? • Innovation in AM tools – data, maintenance, risk, planning
• Dealing with sustainability & climate change mandates in • Rapidly implementing new technology without compromising
Asset Management asset reliability

Sponsors

Suppor ting Your Investment D ecisions

Media Partners


I was extremely happy with the two days of the
Exchange and it delivered much more than I
had expected. I was surprised by how many
of the processes and techniques I use in the
Chemical sector are exactly the same in other
industries and I have already been in touch
with a number of the speakers to get more
21st - 23rd March 2011, Chelsea FC, London information about their respective projects.
I had never been to an Exchange before, but
the format is innovative, informative and much
What Your Participation Includes: better than any conference I have ever been to.
This exclusive event is strictly for senior executives. If you haven’t received an invitation to this event and would Head of Engineering & Maintenance
like to know if you qualify to attend please call +44 (0) 207 368 9484, email exchangeteam@iqpc.com or fill in Ineos Chlor Vinyls UK
an invitation application online at www.iamexchange.com

Two-day Exchange Pricing
Early Booking Rate Standard Price
£599 +VAT £799 +VAT
The registration fee is ONLY payable by credit card (VISA, AMEX or MasterCard)

To apply for an invitation, please contact the Exchange team:
Telephone: +44 (0)20 7368 9484
Online: www.iamexchange.com
Email: exchangeteam@iqpc.com
Official Exchange Partner
Participation for qualifying delegates includes:
• 2 nights accommodation at the venue *
• Access to the secure pre-event website to customise your schedule for the Exchange
• Selection of Thinks Tanks, keynote presentations and conference sessions
• Selection of one-on-one business meetings with solution providers
• Breakfast, lunch and refreshments
• Networking Dinner on Day 2 The IAM is the professional, not-for-profit, membership body for
those involved in acquisition, operation, care and disposal of
* Please note we have a limited amount of free accommodation so please secure your place early to avoid paying
physical assets, especially critical infrastructure – the whole life
management of assets. We are independent of commercial and
trade associations. We exist for the public benefit and particularly
The Venue for professionals worldwide dedicated to furthering our knowledge
and understanding of Asset Management.
Chelsea Football Club, Stamford Bridge, Fulham Road, London SW6 1HS
Tel: 0871 984 1955 For more information visit www.IAM.org
http://bluewing.chelseafc.com/

As one of London’s most impressive structures, the Chelsea FC venue has been carefully selected to provide
the backdrop and ambience needed to help create and support the Infrastructure Asset Management Exchange
format. By tying in rich traditions, historic significance and unsurpassed quality at this stunning location;
this venue present the perfect setting to conduct business and meet a peer group of senior strategists. The
adjoining hotel, spa and restaurants provide a peaceful and productive retreat, ensuring that you are able to
focus on your priorities for participating in this Exchange.

Please note that although registration for qualifying delegates includes two nights’ accommodation, we do only
have a limited amount of free accommodation so please secure your place early to avoid paying.

The Exchange confirmed that everyone is in the
same boat, same issues and different solutions
governed by their external and internal constraints
Asset Manager, NDA


Infrastructure Asset Management Exchange

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