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Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
Dmytro	Mindra	
Senior	Manager,	ApplicaCons	Engineering	
UCliCes	Global	Business	Unit		
October	1,	2016	
Data Science
for
Energy Efficiency
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
Our Mission
We	aim	to	provide	the	industry	with	the	most	complete	cloud	plaLorm	for	the	enCre	
uClity	value	chain,	from	meter	to	grid	to	end-customers.	
Network	 Meter-to-cash	 End	consumer
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
over
50%

of US residential
energy data
600+
billion

meter reads
nearly

2/3

of US residential
smart meter data
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
Opower’s	customer	engagement	plaLorm	combines	insighLul	
analyCcs,	behavioral	science,	and	cuPng-edge	UX	to	help	uCliCes	
elevate	the	customer	experience
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
• Estimate an unknown value
– Predict future usage
What is Machine Learning
algorithms that solve a problem by learning from data
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
• Estimate an unknown value
– Predict future usage
– Estimate something about a home
What is Machine Learning
sqft
algorithms that solve a problem by learning from data
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• Estimate an unknown value
– Predict future usage
– Estimate something about a home
• Find patterns in data
What is Machine Learning
algorithms that solve a problem by learning from data
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
• Want to estimate some value:
– Does this household use GAS or ELECTRIC heat?
Standard machine learning setting
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
• Want to estimate some value:
– Does this household use GAS or ELECTRIC heat?
»  Have something we know about each household that might
help us estimate the unknown value
Standard machine learning setting
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
Estimating heat type
What do we know about a household that might help
us estimate whether it has gas or electric heat?
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Estimating heat type
0
10
20
30
40
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
kWh
0
5
10
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
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Dec
Therms
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
Estimating heat type
0
10
20
30
40
Jan
Feb
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Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
kWh
0
5
10
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Therms
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
Estimating heat type
0
5
10
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
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Dec
Therms
0
10
20
30
40
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Feb
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Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
kWh
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
• “Features” that help us estimate heat type:
– Difference between winter gas usage and shoulder gas usage
– Ratio between winter gas usage and shoulder gas usage
– Difference between winter elec usage and shoulder elec usage
– Ratio between winter elec usage and shoulder elec usage
Estimating heat type
0
5
10
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Therms
0
10
20
30
40
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
kWh
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Estimating heat type
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
Estimating heat type – suggestion from a client
We got a couple complaints from XECO customers
The client suggested some improvements…
“significant bump”
“relatively higher”
“significant increase”
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
• Want to estimate some value:
– Does this household use GAS or ELECTRIC heat?
»  Have something we know about each household that might
help us estimate
»  Know the answer for some instances
Standard machine learning setting
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
• Want to estimate some value: target variable
»  Have something we know about each household that might
help us estimate: features
• Know the answer for some instances: labeled training set
Standard machine learning setting
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Training set
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Goal: learn a function
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Goal: learn a function
0
400
800
1,200
1,600
2,000
Jan
Feb
Mar
Apr
May
June
July
Aug
Sep
Oct
Nov
Dec
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
Goal: learn a function
input output
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
Goal: learn a function
Training consists of learning parameters or
coefficients of our function
score = coeff1 * elec_diff +
coeff2 * elec_ratio +
coeff3 * gas_diff +
coeff4 * gas_ratio
function: if score > 0, then estimate is ELEC
otherwise estimate is GAS
positive
negative
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
Goal: learn a function
score = coeff1 * elec_diff +
coeff2 * elec_ratio +
coeff3 * gas_diff +
coeff4 * gas_ratio
function: if score > 0, then estimate is ELEC
otherwise estimate is GAS
Coefficients quantify things like
“relatively higher”
Learned coefficients guaranteed to
perform best on training set
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
Standard machine learning pipeline
Training Set Evaluation Set Real Life
train the function evaluate how well
the function predicts
use the function on
new data to get our
answers
Ja
M
M
Jul
Se
No
coeff1: 1.38
coeff2: 0.25
coeff3: 3.59
coeff4: 2.84
Model accuracy: 86%
Baseline accuracy: 72%
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
• Want to estimate some value: target variable
– Can be category (ELEC/GAS) or number (e.g., kWh)
– Category – classification; number – regression
»  Have something we know about each instance that might
help us estimate: features
• Know the answer for some instances: labeled training set
Standard machine learning setting
The function you use doesn’t really matter
The function we used earlier was logistic regression
Others include SVM, nearest neighbor, neural networks
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
• Target variable:
– Will household X participate in program Y? (classification)
• Use case:
– Program targeting
• Labeled training set:
– We import past participation data from many clients
• Possible features:
– Combination of demographic and behavioral data
Examples
Program Propensity
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
• Target variable:
– Does household X have an EV? (classification)
• Use case:
– Suggested rate changes, grid balancing
• Labeled training set:
– EV rate code for some customers, other sources?
• Possible features:
– Spikes in AMI data
Examples
Electric Vehicle Detection
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
• Target variable:
– Will customer X call customer service? (classification)
• Use case:
– Proactive messaging, call volume reduction
• Labeled training set:
– Call center data?
• Possible features:
– High bills, income level?
Examples
Customer Service Call Propensity
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
• Target variable:
– Is household X a vacation home? (classification)
• Use case:
– Better neighbor comparison, personalization
• Labeled training set:
– Is this obtainable?
• Possible features:
– Monthly or weekly usage patterns
Examples
Vacation home identification
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
• Target variable:
– What is customer X’s business type? (classification)
• Use case:
– Utilities want to know this; so does our SMB team
• Labeled training set:
– SMB has 3rd party labels
• Possible features:
– Business name, AMI usage
Examples
Business type classification
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
• Target variable:
– What will usage be next week/month? (regression)
• Use case:
– Bill forecast module; bill protect
• Labeled training set:
– Past usage data
• Possible features:
– Customer’s past usage, forecasted weather
Examples
Bill Forecasting
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
• Target variable:
– What would usage be for given weather? (regression)
• Use case:
– Weather normalization module
• Labeled training set:
– Past usage/weather data
• Possible features:
– Customer’s past usage, weather
Examples
Weather Normalization
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
• Everything we just saw was called “supervised learning”
• What if we don’t have labeled data?
Unsupervised learning
Unsupervised Learning
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• Unsupervised learning is looking for patterns in the data
• Don’t know the right answer, and there is no “right answer”
• E.g., clustering – how many clusters are there?
Unsupervised learning
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
• Unsupervised learning is looking for patterns in the data
• Don’t know the right answer, and there is no “right answer”
• E.g., clustering – how many clusters are there?
Unsupervised learning
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
• Unsupervised learning is looking for patterns in the data
• Don’t know the right answer, and there is no “right answer”
• E.g., clustering – how many clusters are there?
Unsupervised learning
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
• Unsupervised learning is looking for patterns in the data
• Don’t know the right answer, and there is no “right answer”
• E.g., clustering – how many clusters are there?
Unsupervised learning
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
Data Science at Opower
Mission:
Generate valuable, actionable insights for utility clients
and their customers and deliver them into our products
Methods:
Employ machine learning techniques to develop
customer models and behavioral understanding
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
Data Science workflow
Research
•  Data exploration
•  Accuracy testing
•  Prototyping
Initial Rollout
•  Professional Service
•  Pilot
General Availability
•  Productionalized as a service
•  Available to all clients
Research
•  Continued exploration
•  Accuracy testing
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
MLAB
Two goals:
(1) be a home for ongoing machine learning projects that are
not part of any scrum
(2) provide people an opportunity to be exposed to and learn
about Machine Learning by participating in side projects
Ongoing Projects:
Seasonal load curves, pool/washer/dryer detection,
churn prediction, electric vehicle detection
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
PersonalizaCon	Through	Load	
Curve	Analysis
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Load Curves – All Customers
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Load Curves – All Customers
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Load Curves – All Customers
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Load Curve Archetypes
Steady Eddies
Daytimers
Night Owls
0.00 4.00 8.00 12.00 16.00 20.00 24.00
3%
Proportionofusage
ineachhour
4%
5%
6%
Hour of the day
0.00 4.00 8.00 12.00 16.00 20.00 24.00
3%
Proportionofusage
ineachhour
4%
5%
6%
Hour of the day
0.004.00 8.00 12.00 16.00 20.00 24.00
3%
Proportionofusage
ineachhour
4%
5%
6%
Hour of the day
Evening Peakers
0.00 4.00 8.00 12.00 16.00 20.00 24.00
3%
Proportionofusage
ineachhour
4%
5%
6%
Hour of the day
Twin Peaks
0.00 4.00 8.00 12.00 16.00 20.00 24.00
3%
Proportionofusage
ineachhour
4%
5%
6%
Hour of the day
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
Segmentation
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
Targeted Messaging: Afternoon Peakers
This is an alert from UtilCo: Tomorrow,
Wednesday, July 10th is a peak day.
From 2 PM to 7 PM join UtilCo
customers by reducing your electric
use. Simple ways to save on peak
days include postponing dishwashing
and other large appliance use until the
peak day is over. Thank you for helping
us save! To opt out of phone alerts,
press 9.
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
Improved Personalization
Help drive acceptance of neighbor comparison
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
Improved Personalization
Recommendations tailored to profile type
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
Program	Propensity
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
Target the right people with utility programs
Target likely participants
•  Some customers are more likely to
participate in any program
Target specific customers for
certain programs
•  Different types of customers are better
fitted for different utility programs,
indicated by their propensity
•  Target low propensity customers for
simple programs, and high propensity
customers for more involved customers
High Propensity Program
Low Propensity Program
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
Underneath the hood
Load shape
$
Monthly usage
Web behavior
Income
Home data
PredicCve	
model	
•  LiW	parCcipaCon	~20%	
•  Decrease	markeCng	spend	
through	increasing	relevance
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
Energy	DisaggregaCon	and	
Setpoint	EsCmaCon	
Cooling
32%
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
Jan Apr Jul Oct Jan Apr Jul Oct
Baseload
HeatingCooling
Energy Disaggregation
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
Disaggregation at Opower
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
Beyond Heating/Cooling Disaggregation
Learn more about individual homes using just energy usage data (e.g., AMI, bills)
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
Setpoint Detection
base load
cooling setpoint
one
household
one hour
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
Setpoint Detection
cooling setpoint - 88°
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
Setpoint Detection
cooling setpoint - 76°
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
Setpoint Detection
cooling setpoint - 64°
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
Setpoint Detection
cooling setpoint - 79°
heating setpoint - 62°
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
Setpoint Detection – Hourly Analysis
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
Setpoint Detection – Hourly Analysis
For any given temperature and hour of
the day, what percentage of total usage is
due to cooling?
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
Setpoint Detection – hourly analysis
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
Accurate Disaggregation
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Tip Targeting
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
Household Targeting For DR Event
Setpoint: 74°
Event savings: 3 kWh
DR: MAYBE
Setpoint: 79°
Event savings: 0.5 kWh
DR: NO
Setpoint: 68°
Event savings: 5.5 kWh
DR: YES
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
Bill Forecasting
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
• Identify machine learning problems
– If you ever say to yourself, I wish I knew X about a
customer, maybe we can!
– Come talk to the Data Science team
• Is your problem supervised or unsupervised?
– Do we have data with labeled target variables?
• We’re about to get more data
– What can we do with it?
– What new problems are there?
– What old problems can better be solved with new data?
Conclusions
Copyright	©	2016,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|	
Thanks!

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