We recently hosted an event on the FUTURE OF CONTENT. We distilled some trends, called out some BS we see all the time, and gave away some thoughts on how brands can continue to stay relevant on the continually reinventing digital landscape.
5. EVERYTHING I DOONLINE,ISMYCHOICE.
ICHOOSEWHEN I WATCHIT,
WHEN I READIT
WHEN I CHECKIT
WHEN I SEARCHFORIT
IWANTWHAT I WANT,WHEN I WANTIT.
Advertising has fundamentally worked becuase…
26. If someone consumes a niche brand’s product or service,
they’re very likely to be a heavy consumer of the category. This
means they’re very likely to also consume the market leader’s
product or service too.
BYRON SHARP, How Brands Grow
39. Consumer centric brands prioritise the needs of their
consumers ahead of their own.
Consumer Centric
40. They add value.
Reach consumers where and how they want to be reached.
They give more than they take.
The entertain, over advertise.
Consumer Centric Brands
41. Instead of asking: how can we make sure ‘consumers’ will like us, how
can we make them buy us? How can we target them?
We should turn this around. We should ask ourselves: what can we do for
the people that are important to us? How can we give them something
they will truly appreciate? Something that they will WANT to see and
engage with, something that they do not want to block, but seek out and
share with others. This will not only make sure that our messages will be
heard, but in my opinion it is the only proper way to build loyalty.
DON’T JUST TAKE MY WORD FOR IT.
HUIB VAN BOCKEL,
FORMER HEAD OF MARKETING FOR RED BULL AND AUTHOR OF THE SOCIAL BRAND
43. 1.MAKEITCONSUMERCENTRIC
You know who your competitors are in the shop.
But online we compete against everyone fighting for
our consumers’ attention.
44. MAKEITAMAZING,BYPUTTINGTHE
CONSUMERFIRST.
SWITCHFROM SWITCHTO
I am dying to tell you our brand story.
I really want to tell you what we do here.
I really want my consumer to…
I am dying to offer you value, for time.
What does my consumer care about?
My consumers really want to…
46. 2.CONSISTENTCONTENT
Refine, reiterate, and escalate – don’t re-invent.
You’re not going to land your message authentically by
changing the topic all the time.
Be famous for something.
47. Dove doesn’t re-invent the wheel,
it doesn’t do ‘content pillars’
Brancott Estate, a 9 month
content campaign that grew to
have posts with over 1 million
organic views and 40k shares.
48. Now the largest selling
deodorant in the US,
OldSpice largely only
re-iterated and escalated a
winning idea.
50. Use every customer point of contact to weave stories about who
you are and what your brand stands for.
Your stories need to move people’s spirits and build their goodwill, so that
when you finally do ask them to buy from you, they feel like you’ve given
them so much it would be almost rude to refuse.
Gary Vaynerchuk, Jab Jab Right Hook.
51. 4.BEAUTHENTIC
None of this matters if it doesn’t relate to your brand
values in an authentic way.
And none of it matters if you’re not sincere about it.
Consumers are far too savvy
Consumers just don’t care enough and are too easily
distracted for us to fake this.