9. 1. Creativity
2. Persuasion & Negotiation
3. Mental Agility/Flexibility
4. Emotional Intelligence
5. Communication in the
digital age
6. Teamwork & Collaboration
10. 1. Creativity
2. Persuasion & Negotiation
3. Mental Agility/Flexibility
4. Emotional Intelligence
5. Communication in the
digital age
6. Teamwork & Collaboration
11. What is Emotional Intelligence?
Recognize, understand, and manage our own emotions
Recognize, understand, and influence the emotions of
others
12. Mastering yourself Skills for the social self Art of Influence
Self Awareness
Competencies
Self Management
Competencies
Empathy
Social awareness
Dynamics of influence
Persuasion & negotiation
HOW DOES EMOTIONAL INTELLIGENCE LOOK LIKE?
Effective listening
The art of developing others