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The Importance of a Data-Driven Dynamic Creative Strategy

  1. ©2020 DQ&A. ©2020 JOYSTICK. ©2020 NMPi. ALL RIGHTS RESERVED. The importance of a data driven dynamic creative strategy Data Driven Digital Syd Sept 2020
  2. ©2019 DQ&A. ©2019 JOYSTICK. ©2019 NMPi. ALL RIGHTS RESERVED. Agenda ©2019 DQ&A. ©2019 JOYSTICK. ©2019 NMPi. ALL RIGHTS RESERVED. 1. About Us 2. Dynamic overview 3. The dynamic build process 4. Campaign options & case studies
  3. About Us ©2020 DQ&A. ©2020 JOYSTICK. ©2020 NMPi. ALL RIGHTS RESERVED.
  4. ©2020 JOYSTICK. ALL RIGHTS RESERVED. MEDIA TECH CREATIVE Connected through Data & Insights Three specialists connected by the power of data.
  5. ©2020 JOYSTICK. ALL RIGHTS RESERVED.
  6. GLOBAL REACH, LOCAL INSIGHTS NEW YORK LOS ANGELES SANTO DOMINGO JOHANNESBURG CAPE TOWN SYDNEY SINGAPORE MANILA LISBON MADRID MILAN ZURICH MANCHESTER THE HAGUE MUNICH Headcount 479 Offices 18 GLOBAL customers 756 BERLIN AUCKLAND LONDON ©2020 DQ&A. ©2020 JOYSTICK. ©2020 NMPi. ALL RIGHTS RESERVED.
  7. ©2020 JOYSTICK. ALL RIGHTS RESERVED. We are the trusted partner of brands, agencies, publishers & ad tech partners.
  8. ©2020 JOYSTICK. ALL RIGHTS RESERVED. GOOGLE EXPERIENCE Your trusted Google Marketing Platform Partner. Joystick Interactive has been one of Google’s top strategic partners since 2008. We have built our reputation on executing tens of thousands of display and dynamic campaigns with varying levels of complexity. Our team consists of experienced and talented individuals that deliver consistent quality, quickly and efficiently.
  9. ©2020 JOYSTICK. ALL RIGHTS RESERVED. DYNAMIC OVERVIEW
  10. 10CREATIVE MATURITY MODEL 1. Tech Adoption 2. Making Tech Work 3. Data Driven Marketing Emerging (Intermediate) Nascent (Beginner) Connected (Advanced) Multi-Moment (Super Advanced) Static ads with limited targeting HTML5 adopting audience targeting Data-driven / DV360 Audience based data- driven messaging including DV360 rich media formats Data-driven cloud integrated, Customer user journey based Real time (unlimited) audience targeting / clustering based messaging on customer user journey made possible by cloud integration ©2019 DQ&A. ©2019 JOYSTICK. ALL RIGHTS RESERVED.
  11. THE BASICS Technology Creative Even with the advancement in technology, most marketers today are still using static banners. A siloed approach. Media
  12. WHAT ARE THE STATISTICS 97% of ads lack personalized creative or messaging for each customer segment.
  13. ©2020 JOYSTICK. ALL RIGHTS RESERVED. 70% of campaign performance is driven by creative. SOURCE:GOOGLEMEDIALABRESEARCH2016
  14. DYNAMIC STRATEGY ©2020 DQ&A. ALL RIGHTS RESERVED. The benefits of implementing a dynamic strategy? Data-Driven Personalisation Reach different audience segments with different messages to achieve different objectives. Increased ROI Customised ads that are optimised can increases campaign performance significantly. Rapidly Scale Creatives In today’s multi-screen world with HTML5 rich media across all ad formats, we can target multiple audiences using relevant messages using the one template. Save Time & Money Creative development can cause campaign costs to skyrocket, leading to lower returns. DCO frees advertisers from traditional creative costs and limitations of static display.
  15. DYNAMIC STRATEGY DATA DRIVEN CUSTOMER CENTRIC AUTOMATED ©2020 DQ&A. ALL RIGHTS RESERVED. With the right Dynamic Creative Strategy we are:
  16. ©2020 JOYSTICK INTERACTIVE. ALL RIGHTS RESERVED. DYNAMIC WORKFLOW End-to-End Data-Driven Dynamic Campaigns DISCOVERY/STRATEGY Dynamic strategy and alignment 01 BUILD AUDIENCE & MAP CONVERSION Create target groups and define path to conversion 02 DESIGN & DEVELOP CAMPAIGN Bring the creative execution to life 03 DELIVERY Deliver the campaign 04 ANALYTICS/BUSINESS INTELLIGENCE Reporting Insights, translate into actionable next steps 05 Dynamic Creative Optimization
  17. WHAT IS NEEDED Step1Step2Step3 Preparing the team. Gather the resources required to ensure you have the right teams to support the successful execution of the project. These roles can represent one individual or multiple individuals within your organization. Creative Strategist In charge of developing the end-to-end solution design, that will showcase how/what each data point will output in the creative to achieve the business goal. Media Consultant Responsible for the media ideology that will activate that creative in the best possible way. Technical Consultant Responsible for the dynamic profile design that determines what the creative should show. Feed Specialist Verifies the feed requirements and implements any changes that is needed. Developer In charge of developing the ad variations using the snippet code provided from the profile setup. Creative Producer Managing the process and communication between all stakeholders. and Ensures each step of the process is followed and delivered on time.
  18. WHAT IS NEEDED Step1Step3 Preparing the data. There are many factors that go into making a sale: product placement, pricing, company reputation etc. When it comes to data driven creative, there’s one thing that is absolutely essential: the data feed. IMPORTANT FACTORS THAT WE LOOK AT: ● Is there a centralized place where data is stored? ● Are product titles consumer-friendly? ● Are descriptions informative enough? ● Are images optimized for all placements? ● Do all image links work? ● Do all products have images? ● Are feeds frequently enough updated? ● Are products categorized correctly? ● Is there unique indicators for segmentation - language, currencies, gender etc. ? Step2
  19. ©2020 JOYSTICK. ALL RIGHTS RESERVED. DYNAMIC PROCESS
  20. OUR CREATIVE PROCESS 1 4 PROJECT KICKOFF CONCEPTUALIZATION PREPARE PRODUCTION DELIVER 2 6 3 5 REVIEW & REVISE Defining the structure and workflow of the project. We have defined 6 steps to successfully executing a dynamic creative project.
  21. ©2020 DQ&A. ALL RIGHTS RESERVED.©2020 DQ&A. ALL RIGHTS RESERVED. PROJECT KICKOFF Step 1, the project is presented. Learn about the goals and what needs to be achieved. Collect and organize available assets. TIP: ● Be as detailed as possible when defining objectives. ● Define the performance indicators in this session. ● Collect as many available assets as possible - Brand guidelines, fonts, brand messaging strategy etc. ● Point of contact: Determine the main POC before starting the project. ● Agree on contact methods, especially for any urgent upcoming campaigns. ● Approval-sprints: Set a clear approval timeframe upfront as any delay will push back delivery time. ● Reverts: Determine reverts to keep a clear and dependable delivery roadmap. 1
  22. CONCEPTUALIZATION Step 2, build the dynamic strategy. Use all insights to reach the right people at the right time with the right message! 2 TIP: ● The right data: Use your data to find out what your users want and how to best target them. ● The right message: Build messaging that is personalised, relevant and consistent. ● The right format: Know to which extent you can animate your ads to stand out without negatively impacting the message. Create the design concepts for all selected formats and know what they need to represent. ● The right offer: Use your data to use the most relevant offers for your audiences in all stages of the user journey.
  23. In the Google Marketing Platform: What it is: AUDIENCE ENVIRONMENT MEDIA Information about the types of people you’re trying to target. External factors that may influence the mindset of your customers when they’re exposed to your marketing. Information about the content your consumer is looking at where your media might appear. ● 1st party: Floodlight, search lists from DS, DMP lists ● 3rd party data: BlueKai, Exelate, Lotame, and more ● Google similar audiences ● Google affinity segments ● Google in-market audiences ● Google demographics ● Geolocation ● Date & Time of day ● Environment: App, web ● Device ● Network speed ● Browser, carrier, & ISP ● Languages ● Data partnerships ● Site or app category ● Contextual keywords ● Inventory source ● Site ID ● Placement ID ● Creative ID Data signals. ©2020 JOYSTICK. ALL RIGHTS RESERVED.
  24. PREPARE Step 3, develop concept and layout for the project. Present ideas for approval. 3 TIP: ● Be visual: When presenting ideas to clients. ● Connect the dots: Showcase what they can expect will be dynamic and what will be static. ● Connect Media, Technology and Creative: Ensure that the concept can be successfully executed across all major pillars - map out the data flow, make the media connection and showcase what each creative option could represent.
  25. PRODUCTION Step 4, this part is the bulk of the whole process. The concept goes into production. 4 TIP: ● Avoid lapsing back to concepting: Once production starts it is crucial that final approval has been granted. Making changes can impact delivery. ● Success in your preparation will ease production: At this point all elements are mapped out and approved. Start with the logic of the creative by building the profile in Google Studio and get the snippet code to the developers as quickly as possible. ● Avoid profile changes: Once the snippet is shared with developers, create a rule that locks this part of production and move forward. Your process should protect you to avoid mistakes here. It is extremely time consuming if changes are made after a snippet has moved into the next phase. ● Choose two formats for animation approval: The next major approval-sprint takes place on animation approval. Choosing two formats can help save time and keeps the production cycle in its delivery momentum. Choose a square and vertical format to ensure your Law Partners approves the most relevant ad size to all possible variants. ● Final cut: On approval of the two main formats then only start the remaining cut downs.
  26. REVIEW & REVISE Step 5, The design comes together, gets reviewed, critiqued and refined. 5 TIP: ● Generate ‘Tearsheets’: Use the preview function in Google Studio, as the first quality assurance step. ● Reporting Dimensions: Define required reporting dimensions in Google Studio in this step.
  27. ©2020 DQ&A. ALL RIGHTS RESERVED.©2020 DQ&A. ALL RIGHTS RESERVED. DELIVER Step 6, prepare for launch. Push creatives from Google Studio to Campaign Manager and assign creatives to the respective campaigns in DV360. 6 TIP: ● Before launch: Do a final quality assurance in DV360.
  28. DYNAMIC ©2020 JOYSTICK. ALL RIGHTS RESERVED. & TARGETED CAMPAIGNS
  29. ©2020 JOYSTICK. ALL RIGHTS RESERVED. AUDIENCE TARGETING
  30. Creative Studio DV360 SPECIALIST PLATFORM SERVICES VERTICAL Creative Services Measuring Effectiveness Retail Koala is a front-runner in the highly competitive, fast-growing online mattress market, launching a range of different furniture products to supplement its mattress offering. Looking to increase efficiencies from its display channel, Koala engaged Incubeta to building their first data-driven display campaign leveraging dynamic capabilities and also to train their in-house creative team to independently update ad copy in real-time. GOALS ● Create a more personalized approach to display ● Maintain and update creative without designer/tech interference ● Improve display ROI & cross-sell APPROACH ● Development of set of dynamic templates ● Deployment of Studio & Seamless Creative for management & optimization ● Multivariate testing model across creative elements RESULTS ● 1.9x increase in display conversions ● 30% time saving on creative enablement ● 57% decrease on display conversion CPAs Boost ROI by connecting high to smart Dynamic Creative. ©2020 INCUBETA. ALL RIGHTS RESERVED. 1.9x More display conversions
  31. DV360 SPECIALIST PLATFORM SERVICES VERTICAL Creative Services Measuring Effectiveness Nonprofit ©2020 INCUBETA. ALL RIGHTS RESERVED. Doing Good with Dynamic Creative. Fred Hollows is a leading Australian non-profit focused on treating and preventing blindness and other vision problems. To drive awareness and donations, Fred Hollows was looking to create a more personalized ad experience that could maintained without a designer. Fred Hollows engaged Incubeta to support their first data-driven display campaign leveraging dynamic capabilities, while also training their in-house creative team to independently update ad copy in real-time. GOALS ● Develop a more personalized ad experience ● Maintain and update creative without the need for a designer ● Improve ROI and uplift in conversion APPROACH ● Analyzed effective creative and messaging for each target audience ● Developed dynamic units for prospecting and remarketing ● Trained in-house team on design, feed creation, and creative built RESULTS ● 133% increased CTR ● 379% increase in donation ● 78% decrease in cost per donation 379% Increase in Donation
  32. ©2020 JOYSTICK. ALL RIGHTS RESERVED. CREATIVE VARIATIONS
  33. Creative Studio DV360 SPECIALIST PLATFORM SERVICES VERTICAL Creative Services Measuring Effectiveness Entertainment ©2020 INCUBETA. ALL RIGHTS RESERVED. Data Studio Audience-Driven Dynamic Creative. As one of the world’s largest entertainment brands, HBO, is both a content innovator and a technological leader, with a diverse audience anxious to consume its original programming. With the release of HBO NOW, the opportunity to engage their audience online became increasingly important. A dynamic creative platform gave HBO the ability to automate the process of adding new titles and align those titles with their audience. By being able to quickly determine which titles were driving subscriptions to the service, they could continually optimize their paid media in the most efficient manner. GOALS ● Improve efficiency and cut time spent on account maintenance ● Align audience to titles ● Grow HBO NOW subscriptions APPROACH ● Built an advanced dynamic setup in Google Studio ● Created audience personas and aligned titles to interests ● Visualized data and used reporting for real-time optimization RESULTS ● A more mature digital framework with all HBO titles delivered via one dynamic creative platform ● 18% higher CVRM over benchmark ● Subscription lift due to audience alignment of titles 18% Higher CVRM
  34. ©2020 JOYSTICK. ALL RIGHTS RESERVED. LOCALIZATION
  35. CASE STUDIES Global Large Scale Dynamic Creative. ©2018 DQ&A. ©2018 JOYSTICK. ©2018 NMPi. ALL RIGHTS RESERVED. A DATA DRIVEN B2B CAMPAIGN We partnered with Google on their dynamic campaign for the Small & Medium Business group (SMB). Using data driven insights, audience and behavioral segments, we created a campaign that used a feed of over 60,000 different creative variations along with localizations for 22 markets and seven languages in the US, EMEA and Latin America markets.
  36. ©2020 JOYSTICK. ALL RIGHTS RESERVED. LOCATION TARGETING
  37. DV360 SPECIALIST PLATFORM SERVICES VERTICAL Creative Services Measuring Effectiveness Retail ©2020 INCUBETA. ALL RIGHTS RESERVED. Converting Consumers with Dynamic Creative. As one of the largest retailers in Australia, Bonds is always looking to connect with new customers. For their midyear sale, Bonds wanted to create a more targeted approach that was highly personalized and relevant to their various audience segments. Bonds partnered with Incubeta to develop a data-driven display campaign that leveraged dynamic signals to geo-target specific customers, with the ultimate goal of driving conversion at the middle and lower funnel for a prospecting audience. GOALS ● Create more relevant, personalized display ads ● Convert prospects to new customers ● Increase both in-store and online sales APPROACH ● Analyzed effective creative and messaging for target segments ● Built dynamic units with an emphasis on geolocation information ● Multivariate testing model across creative elements RESULTS ● 58% decrease in cost per acquisition ● 65% increase in conversions ● 68% increase in ROAS 65% Increase in Conversions
  38. ©2020 JOYSTICK. ALL RIGHTS RESERVED. REMARKETING PRODUCT
  39. PROJECT HIGHLIGHTS ©2019 JOYSTICK. ALL RIGHTS RESERVED. Project: Google Search DYNAMIC CAMPAIGN with JOYSTICK Joystick created a dynamic campaign for the Google Shopping team that served targeted creative based on audience segmentation, whilst allowing users to search for any product listed on the Google shopping page within the ad. The result was a highly targeted and contextual campaign that created message relevancy like never before. Link
  40. ©2020 JOYSTICK. ALL RIGHTS RESERVED. & NIKE GOOGLE
  41. ©2020 JOYSTICK. ALL RIGHTS RESERVED. ADVANCE
  42. Powered by your API. ©2019 JOYSTICK. ©2019 DQ&A. ©2019 NMPi. ALL RIGHTS RESERVED.
  43. ©2020 JOYSTICK. ALL RIGHTS RESERVED. ADIÓS FOR NOW CHECK OUT OUR WORK 👋 LOS ANGELES 4551 Glencoe Ave, Ste 330 Marina del Rey, CA 90292 NEW YORK 25 Broadway, 5th Floor New York, NY 10004 LONDON 16th Floor, 207 Old Street, London EC1V 9NR SANTO DOMINGO Corporativo 2010 Av. Gustavo Mejía Ricart Ste 303 Santo Domingo, DR SYDNEY Level 4, 100 Harris St, Pyrmont, Sydney NSW 2009, Australia info@joystickinteractive.com WEAREJOYSTICK.COM

Notas del editor

  1. Joystick - A digital-first creative solutions company with 14 years experience in delivering state-of-the-art creatives regardless of scope, seamlessly fitting into your existing process. Providing an end-to-end customer-centric approach aimed at putting marketing BACK in YOUR control
  2. Across these 3 brands, we have 18 offices servicing 756 global customers across verticals such as finance, retail and travel offering bespoke solution, informed by local market experts.
  3. Dynamic Adoption Efficiencies and scalability of dynamic creative solutions are recognised. Performance Activation Impact of creative on media performance is recognised and creative KPIs are defined. Data Integration Broader performance data and external signals are considered in creative strategy implementation.
  4. Dynamic Adoption Efficiencies and scalability of dynamic creative solutions are recognised. Performance Activation Impact of creative on media performance is recognised and creative KPIs are defined. Data Integration Broader performance data and external signals are considered in creative strategy implementation.
  5. Dynamic Adoption Efficiencies and scalability of dynamic creative solutions are recognised. Performance Activation Impact of creative on media performance is recognised and creative KPIs are defined. Data Integration Broader performance data and external signals are considered in creative strategy implementation.
  6. Dynamic Adoption Efficiencies and scalability of dynamic creative solutions are recognised. Performance Activation Impact of creative on media performance is recognised and creative KPIs are defined. Data Integration Broader performance data and external signals are considered in creative strategy implementation.
  7. Dynamic Adoption Efficiencies and scalability of dynamic creative solutions are recognised. Performance Activation Impact of creative on media performance is recognised and creative KPIs are defined. Data Integration Broader performance data and external signals are considered in creative strategy implementation.
  8. Dynamic Adoption Efficiencies and scalability of dynamic creative solutions are recognised. Performance Activation Impact of creative on media performance is recognised and creative KPIs are defined. Data Integration Broader performance data and external signals are considered in creative strategy implementation.
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