11. At the end of the day
E-mail is still King Gen Y to “socialize” e-mail
Interruptions a Opportunities for E-mail marketing
real threat e-mail tools still big
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12. The Ultimate Inbox of the Future
Help user become aware Manage presence
Track time spent Notifications directed to
Track Interruptions IM/Phone/Text/etc.
Aligning e-mail with Focused/Collaborative
strategic goals Modes
“Socialize” e-mail Seamless integration
Tagging/comments Publishing to
Ranking of content & wikis, blogs, documents
relevance by other users Integration with enterprise
databases
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