2. Jürgen Ingels - Background
General:
o 16 March 1971
o Married & 2 kids
Education:
o Master in Political and Social Sciences
o MBA at the University of Antwerp
o Bachelor Industrial Engineer (KIHO)
Career:
o Founder, Managing Director & CFO of Clear2Pay
o Founder NG Data
o Board chairman of CityMesh
o Board member of different companies: Projective, Enqio, Itineris, Rightbrain
o Member of investment committee of Vinnof (PMV) & Sniper investment
o Co - President Tech Tour – French Benelux 2012
4. Company History
PAYMENTS VALUE CONTINUED
CHAIN EXTENDED GROWTH CONTINUED EXPANSION
2003 2006 2009
OPERATIONAL
START
INTERNATIONAL CAPITAL GLOBAL
2001 OPF LAUNCHED EXPANSION INVESTOR ROLL-OUT
2004 2007 2010
2002 2005 2008 2011
FIRST COMMERCIAL OPF CONFIRMED RAPID CUSTOMER KICK-OFF UNIFIED PAYMENTS
SUCCESS ADOPTION OPEN TEST
PLATFORM
DEVELOPMENT
5. Clear2Pay - Open Payment Framework
E
X
T
E
R
N
A
L
I
N
T
E
R
N
A
L
6. Unified Payments for a Diversified World
Unified Product and Service Offering
across the payments spectrum
Consulting Open Test
Platform
Open
Open Card
Payment
System
Framework
7. Global Company with Local Expertise
World-Class Operation
Across more than 100 countries Strategising Globally Over 700 customers
The world’s local payment vendor Developing Regionally
+1,300 staff worldwide Operating 22 offices in 13 countries
11. A Next Generation Customer Intelligence Company
Founded in 2009
Experienced Management team: Expertise in Data Management & Apache Hadoop Big Data
ecosystem
Funded ING, VCs and Angels
HQ in Belgium, offices in San Fran & NYC
Delivered Lily 1.3: 8 releases and counting
Marquee customers in Banking, Retail & News/Media
12. Driving Customer Loyalty … Customer intelligence at technology companies
Decisions (=
Analysis, Insights, Learn, Acti
on) within less than 0.1
second
360
streams Social
Total Data: a combination of
internal and external data –
aggregated in one platform
Operations context
Enterprise
13. The Enterprise Reality Today: Not capitalizing on massive customer data …
Limited Customer Intelligence leads to moderate results
Fragmented Data: single (or limited)
source data - various silos of data –
limited customer overview…
60
streams Social
Operations context
Enterprise
14. With Lily: 360 Degree Customer Intelligence
Makes Big Data actionable to drive outcomes …
Maximized Customer Intelligence leads to results and performance
Sales Intelligence
360
streams Social
Operations context
Enterprise
15. Summary of Key Differentiators
Consumer database: 360 Unique
Continuous machine learning
degree consumer view indexing, search, retrieval
Consumer apps such as
Schema flexibility & data
SDK for building custom apps recommendations & reverse Enterprise friendly platform
variation
segmentation
17. NGDATA In Action: Mobile Wallet for Banks
Personalized offers via deep consumer intelligence
Personalized Offers 360
Consumer Data
in-store purchase: 298$ 4/2/12
web visit: sweaters 5/7/11
points withdrawal: 250$ 6/9/12
CC used: 125$ @ location
Liked “Basket” group
visit Merchant Offers
Store purchase
Context Clickstreams Social Enterprise Operations Operations
Bank Merchant
Consumer
Location
Merchant Profiles
(loyalty cards)
20. The Top 10 lies told by Entrepreneurs
Our projections are conservative
(A well know and reputable market research firm) says our market will be $50
billion in 2015
(A fortune Top 50 company name) is going to sign our purchase order next
week
Key employees have committed to join us as soon as we get funded
No one is doing what we are doing
No one can do what we are doing
Hurry because several other VC’s are interested
(A fortune Top 50 company name) is too bil/dumb/slow to be a threat for us
We have a proven management team
All we have to do is get 1% of the market
21. The Top 10 lies told by VC’s
I liked you company but my partners didn’t
If you get a lead investor, we will follow
We are all in the same boat (but we sit priveliged in the lifeboat)
Show us some traction and we will invest
We love to co-invest with other venture capitalists
We are investing in your team
I have lots of bandwidth to dedicate to your company
This is a vanilla term sheet
We can open doors for you at our client companies
We like early-stage investing
22. Each other's perception
VC’s think entrepreneurs Entrepreneurs think VC’s
Are arrogant, young and egocentric Are arrogant, inexperienced & egocentric
Are stubborn and don’t listen Are a necessary evil
Forget that they would not be where Are heavily overpaid and somehow believe
they are without the money of the VC themselves that the earn this.
Are obsessed with valuation and Are Risk-adverse and play with other people’s
dilution money
Are overly optimistic Think they can make a difference
Are not good at giving appreciation Lack operational experience
If the company is a success, it is an
accomplishment of themselves and Are never there but always feel the need to
they had to give up way to much for meddle
their stock
If the company is a failure, the VC is to Are not capable of contributing added value
blame because he does not understand
the business
Are eager for power without taking any
responsibility
23.
24. General preparation
Study and compare other business models used in your sector (Gross
margins, R&D, G&A, S&M, contribution)
Prepare a slide deck of 15 pages – never show a whole business plan on slide
Make sure you can realize a growing bruto margin. If you can’t, don’t look for VC’s
Vc’s spend more time on analyzing numbers then reading your business plan. So provide
detailled and correct numbers !
Present ambitious numbers but be able to defend them
Don’t make a financial plan for more then 3 years
“What you see is what you get” – Avoid window dressing & R&D activation
Prepare as of day 1 a detailled
dataroom with all official documents
(legal, financial, operational)
given a possible due diligence
Hire top management to assist
negociations
25. Choice of VC
Select a VC and don’t be selected. Select one with a broad network
Send a teaser of max 3 slides and keep some points open. This will make them curious
and will make them contact you
Organise a follow up via mail and contact them on different moments
Realise that Belgian VC’s are relatively young and unexperienced. So don’t hesitate to go
abroad; go to US / UK and take the initative to contact them. Don’t be modest
Study the companies a potential investing VC has invested in. You can also contact them
and ask for their relation with a particular VC
Choose a VC who can realize added value for your company. Make sure they can bring
business on board
Ask for one investment manager of the VC company to be the contact person during
the whole process. Make sure you have directors who have experinece with this investing
process
Create “buzz” and sell your company – VC’s know each other and talk about opportunities.
26. Legal structure
Chose a laywer with experience in VC contracts. Avoid others.
Combine a capital raise with free investor warrants. VC’s don’t like loosing money
Avoid complex legal structures who will be discussion points in case of a merger /
acquisition, Align the interests of the VC and your own company / founders.
Avoid different types of shares (blocking majorities)
Try to get different VC’s on your board so they can entertain each other
Negociate an option with a yearly and fix return on a certain number of shares of the VC
Don’t accept any anti-dillition protection.
You will neigther get a present of the VC
During negocations, include 10% as SOP
and make sure the number holds
Avoid partial payment of shares or funding
in different steps. These will only delay
the business plan and will allow the
VC to take a “second look”
27.
28. The process
Take control over the whole process
Never present alone. Go with a team and let eveybody speak (no ego’s)
Never give any kind of exclusivity.
Negociate with 2 VC’s untill the end and make them compete
Tell the truth and be honest to VC’s
Know that company valuations aren’t an exact science
Make sure the VC doesn’t sqeeze you when the company is short in cash
Publish press articles during the fundraising process
“if it is on the news, it must be good”
Make sure you have enough people available to prepare and participate in the
discussions
29.
30. Post fund raising
Don’t burn your cash faster then initally calculated.
If you are short, the VC wil present the bill
Set up direct communication lines with the VC and bring bad news immediately
Make the VC work. You can expect certain tasks to be executed (studies, market
research, analysis of competitors, ...). Use the network of the VC
Make one reporting tool for all VC’s and avoid send different information to each
Send your cash position on a regular basis
VC’s like monthly weighted and unweighted sales pipeline
Never forget that VC’s are not joining for charity