1. Ensuring world class civic amenities in
Urban India
INDIA ON THE MOVE. FUTURE LIVES HERE. SMART CITIES
-Bhavya, Divya
Ankita, Karthik
Suresh
Team details
College: KMIT
Team coordinator: Bhavya
Members: Divya, Ankita, Karthik, Suresh

2. 590 Million people will live in cities, nearly
twice the population of United States today
91million urban
households will be middleclass, up from 22
million today
70Percent of net new employment
will be generated in cities
270million people net increase in working
age population
Urbanisation in India
700-900 million square
meters of commercial and residential space
needs to be built or a new Chicago every year
2.5billion square meters of roads
will have to be paved, 20 times the capacity
added in past decade
7,400kilometers of
metros and subways will need to be
constructed

3. • Mayor not being the stickler of
rules.
• Disparities between political
parties(PP’S), policy
makers(PM’s), stake
holders(SH’s).
• Lack of sufficient technical
experts for the municipalities
to make their own set of urban
policies
• Administration being self-
seeking and citizen unfriendly
FACTORS

4. GOVERNMENT &
NGO’S
PRIVATE
SECTOR ACAMEDIA
The Government, Private sector and Academia work together for a better India
 Government  Private sector  Academia
 Central Command
Committee at the central
level
 National Urban Institutes
 Easier and convenient to introduce
privatization in new areas where the
private companies will have a free hand to
take up the task of planning, designing,
execution, operation and maintenance,
billing and collection.
 Professionals, graduates,
students, home makers,
retired citizens
PROPOSED PLAN

5. Operating model
Governance Sector
Policies
Planning Shape
Funding
Decision-making involves three separate groups or forces:
A. The Governance (legal (CCC) and social requirements (NUI).
B. The Market (Stakeholders & Private sector)
C. Civil Society (individuals and grassroots groups)-Academia
Central
Command
committee
Ministry of Urban Affairs
Mayor
State divisions
( Transport, Water
supply etc)
Special
Officer
Local
NGO’SAcademia
AT THE CENTRAL LEVEL
Central command
committee head at the
central level for
refurbishing civic amenities
STATE CENTRAL LEVEL
Separate heads for
transport, water
supply
Devil in detail:
Weekly/ monthly reports from various sectors regarding
various reforms are proceeded to regional officer.

6. Regional planning Public Health
Mayor
Economic
development
Transport
Housing
Environment
Metropolitan
Commissioner
EducationHealth careSolid-waste
management
Water supply and
sewage
Municipal Commissioner
Board
General
Manager
Agency
Mayor in council
Mayor elected by counicillors for five year period
Executive responsibiliity with Mayor
Mixed model of Governance at
Metropolitan and Municipal
level
Municipal level
M commissioner directly
elected in medium term
Central command
committee

7. JNNURM included Decentralized planning, where local units are allowed to ideate, plan and implement
measures optimal for that level.
Major schemes involving a larger population are handled by higher authorities.
Note: Lack of technical support hinders operations in local bodies.
National Urban
Institutes
Web Service
 Manageable team backed by
technological (experts from
NUI’s).
 Integrate and interconnect
information such as progress
, comparisons between the
development of different
cities.
 Enabling physical, managerial
and financial incentives for
cities across the country.
 Providing reservoir of
technical and reform experts.
 Experts design frameworks
and policies that state and
local government body can
use as guidelines.
 Expert assistance to
municipalities considering
local conditions.
 Cross checking the incentives
of CCC
 Scalable, low cost , and easy
to deploy issue management.
 With a mission of providing
the municipalities with a well
designed, dynamic, highly
organised web service
accessible to its citizens.
 Providing better services to
people: immediate response,
progress being up to date.
Sector Policies Planning Shape

8. When Issue Management becomes an issue:
 Educate, inform, or interact with your
residents
 Solution for the management of municipal
issues by providing the citizens to report
their issues
 Components for accurate recording and
tracking of issues
 Municipal Reporter provides complete
record of issue information for analysis and
decision making.
 A standard listing of generic urban
amenity issues be suggested, which could be
ranked by individual communities.
Updating the citizens online regarding
campaigns, Surveys, awareness programs.
Front end
engineers
Back end
engineers
 Community surveys and feedback to be collected and
used for Quality Management.
 NGOs play a key role in the above process.
 Graduates/ professionals volunteer to assist in local
management of urban amenity.
Municipal reporter
THE TEAM

9. Implementation
 Central command committee head at the central
level for refurbishing civic amenities.
 A set of subjects is selected by the Commission for
study.
 National Institutions are requested to carry out
studies of the subject and help the Commission
set an agenda and thus helping the municipalities
to make policies considering
 The Commission carries out Public Hearings via
the web service.
 The Commission carries out deliberations with all
stakeholders by contacting the stakeholders
committee and necessary changes are made if
required.
 Detailed consultations with the local bodies and
the State Government.
 The Commission carries out field visits in order to
assess the ground realities.
 In the current scenario supply is unable to meet
demand. Thus, the policies made should be
flexible and extendable depending on the
demand.
Central
command
committee
National
Urban
Institutes
Municipality Web
service
Funding:
Formula based funding from the governments for NUI’S and logistics
involved
Web service can be handled by private partnerships

10. Merits over current alternatives
 Approach where cities of all sizes can thrive using a clearly defined long term strategic
approach.
 Shift from ad hoc and sporadic to a planned and facilitated planning
 Change from todays piece-meal approach to a set of systematic policies for all the key urban
sectors involved.
 Effective Management by having local owners, more closely accountable to residents, rather
than being run top-down by the state as a whole.
 Reducing intra-city disparities by ensuring access to basic physical and social infrastructure
services to all.
Challenges
 Building modified Mayor- Commissioner system in
various municipalities of the country.
 Distributing funds appropriately between
municipalities and metro authorities .
 Inability to make their own policies
 Lack of public awareness and vigilance.
 Political consequences and accountability.
Mitigation:
Devolution of power at
metropolitan and municipal level
National Urban Institutes providing
a reservoir of knowledge
Web Service more accountable to
citizens
Campaigns, satisfactory surveys

12. Appendix
References and citations
• Urban India 2011: Evidence Report, Indian Institute of human settlements.
• Funding the Infrastructure Investment Gap, Deloitte.
• Groundwater Replenishment Trial Project, Water Corporation.
• India’s Urban Awakening, Mckinsey Global Institute.
• Intelligent Transportation System, Synthesis Report on ITS, IIT Madras.
• Jawaharlal Nehru National Urban Renewal Mission
• Rajiv Awas Yojna