Axa Assurance Maroc - Insurer Innovation Award 2024
Đạo của người CIO
1. Cộng đồng CIO Vietnam
Talkshow
Đạo of the CIO
14 Dec 2013
YTC
2. Understanding Đạo
A concept of 'way', 'doctrine‘, 'principle'
Basic or fundamental set of connected behavior
Not a 'name' for a 'thing‘, but the underlying
behavior
Differs from western ontology: it is an active and
holistic conception of Behavior, rather than a
static, atomistic entity
6. Chief Executive Officer
CEO
1 +1 =4
Overall Performance
Maximum Profit
Minimum Cost
Principle of Multiplier
Investments
Motivation
Branding
7. Chief Financial Officer
CFO
1 + 1 = 2.0000
Management of all financial matters
A job that challenges
accuracy,
accountability
returns of financial assets, and
investments.
8. Chief Information Officer
CIO
1- 1 = 1
Not just a management job for IT systems,
Its about how information
can be shared,
integrated and
exploited to produce better performance and
Can bring about new way of doing things.
Communicating with the CEO, he translates his
maths of 1-1(+2)=1(+2) into 1+1=3, a language
that CEO 1+1=4 can understand
9. Chief Knowledge Officer
CKO
n
1
+
n
1
= 2
Manage the knowledge and the use of it.
Focus on
Accumulation
Preservation with maximum n
Purity has escalating effect
10. Chief Risk Officer
CRO
|1 | +|1 | = 2
This role became more significant after Sarbanes-
Oxley Act
Compliance with applicable regulations
Focus on
insurance,
internal auditing
fraud, and information security
Principle of Absolutivity
11. Quality of C level person
Has unique ability to truly understand assets in
their care
Manage them at the highest viewpoint of the
organisation.
Two components to this skill set
View from the TOP, and FAR,
Ability to align properties of unique asset to the vision
and translate to executable strategy that improve
performance
11
12. A story of
Properties of Unique Asset
A man who has some camels
When he die, his family opened his Will.
13. Complexity of Unique Asset
But there were seventeen camels!
Not possible to divide
17 into 1/2, or
17 into 1/3, or
17 into 1/9
Three sons started to argue and fight
They decided to consult their village elder, a wise old
man
14. A different Maths can Improve
Performance of Vision
The wise man read the Will
patiently. After
giving some thoughts, he added one camel of his
own to the seventeen camels.
So there are eighteen camels.
He read the Will
aloud.
1/2 of 18 = 9, so first son gets 9 camels;
1/3 of 18 = 6, so second son gets 6 camels;
1/9 of 18 = 2, so last son gets 2 camels.
9 + 6 + 2 = 17, which leaves one camel, that the
wise man took back!
23. Reframing the Role of CIO
If CIO solely focus on technical issues
Overwhelmed by many complex issues
Work scope and load will increase over time
Where is the TEMPO!! of the CIO?
24. Framework of IT Management
Direction
Management
Technical
Users
25. Framework of IT Management
Vision
Direction
Strategy
Objective
Management
Task
Specification
Technical
Implementation
Competency
Efficiency
Users
26. Framework of IT Management
Vision
Direction
o WHY
Strategy
Objective
Management
o WHAT
Task
Specification
Technical
o HOW
Implementation
Competency
Efficiency
Users
o WHO
27. Framework of IT Management
Vision
Strategy
Objective
Task
Specification
Implementation
Direction
o WHY
1-1=1
Management
1-1=1
Technical
o WHAT
o HOW
1-1=0
Competency
Users
Efficiency
1-1=0
o WHO
28. Framework of IT Management
Vision
Direction
1-1=1
o WHY
Strategy
Objective
Management
1-1=1
o WHAT
Technical
1-1=0
o HOW
Task
Specification
Implementation
Competency
Efficiency
Users
1-1=0
o WHO
29. Framework of IT Management
Vision
Strategy
Objective
Direction
1-1=1
o WHY
Management
1-1=1
o WHAT
Technical
1-1=0
o HOW
Task
IT Task
Specification
Implementation
Competency
Efficiency
Users
1-1=0
o WHO
30. Growing with Time
Struggle to get
things done
Working with
Challenges
Working with
eyes closed
Vision
Strategy
Objective
Task
Specification
Implementation
Competency
Efficiency
31. Growing with Time
Struggle to get
things done
Vision
Strategy
Working with
Challenges
Objective
Task
Working with
eyes closed
Specification
Implementation
Current user literacy
Competency
Efficiency
32. Growing with Time
Struggle to get
things done
Vision
Strategy
Working with
Challenges
Objective
Task
Specification
Implementation
Competency
Future user literacy
Efficiency
33. What it takes to be a C person?
Think and
Work with the
special skill of a
different maths
34. Đạo of the CIO
To understand the maths of 1-1=1 in information
To apply the special skills in
Vision
Strategy
Objective
Task
Think Long Term
35. A Note about Think Long Term
Important to get the reference datum correct
Two common model
Extension from the Past
Connecting to the Future
The Future of Personal Vehicle
36. Extension from the Past
Past experience – BICYCLE
Current setting – MOTOR BIKE
Think Frame – wheeled vehicle
37. Connecting to the Future
Past experience – BICYCLE
Current setting – MOTOR BIKE
Think Frame – Individual Transporter