This document discusses how Infosys helped modernize various clients' mainframe systems through automation, application redesign, and streamlining of processes. This enabled clients across different industries like financial services, healthcare, retail, and insurance to launch new products and services faster, reduce costs, improve system performance, and better serve their customers through faster processing, reduced fraud, and improved user experience. Infosys helped clients save millions of dollars in costs while improving productivity, compliance, and business operations overall.
2. Enabled a leading, US financial
institution to serve customers better, by
issuing cards faster and flagging
possible fraud instances in real time.
AUTOMATING PROCESSES,
REDEFINING BUSINESS.
3. Worked with a British financial services
corporation to optimize system
performance through automation and
application redesign, helping launch
new products and services worth
US$160 million.
OPTIMIZING SYSTEMS,
IMPROVING PERFORMANCE.
4. Empowered a healthcare giant to serve
customers faster than ever before, with
improved auto-adjudication rates of up to
85 percent, saving US$2 million.
MAKING SYSTEMS SIMPLER,
REACHING PATIENTS FASTER.
5. Enabled a large healthcare provider to
focus – delight customers, by reducing
turnaround time from 60 days to 2 days
and improved its time-to-market from 12
months to 2–3 months.
FASTER APPPLICATIONS,
HAPPIER CUSTOMERS.
6. Helped a leading retailer reduce IT
costs by US$1.6 million, while
simplifying processes and making the
systems more employee-friendly.
REDUCING COMPLEXITY,
ENHANCING PRODUCTIVITY.
7. Helped a large bank cope with increased
transactions and regulatory
requirements, by automating processes
and streamlining workflows - eventually
saving US$60 million over five years.
BETTER COMPLIANCE,
FASTER LOAN PROCESSES.
8. Re-engineered a leading American financial
service corporation’s systems to enhance
usability and capability to handle more
products, all while reducing TCO
considerably.
NEWER PRODUCTS,
BETTER EXPERIENCE.
9. Helped a long-term care insurance
company to overcome the limitations of
manual operations, while reducing TCO
by 25 percent and increasing employee
productivity by 20 percent.
ELIMINATING PROCESSES,
REINVENTING BUSINESS.