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Accelerate Project Management Visibility and Control in the Public Sector
- 1. Copyright ©2015. All rights Reserved Innovative-e, Inc. Accelerate Project Management Visibility and Control for the Public Sector March 26, 2015
- 2. Copyright ©2015. All rights Reserved Innovative-e, Inc. Using Go To Webinar Open and hide your control panel Join audio: • Choose “Mic & Speakers” to use VoIP • Choose “Telephone” and dial using the information provided Submit questions and comments via the Questions panel • Please raise your hand to be unmuted for verbal questions. Note: Today’s presentation is being recorded and will be provided Your Participation
- 3. Copyright ©2015. All rights Reserved Innovative-e, Inc. Agenda Benefits of a P.M.I.S. Accelerate PM: A 3 Step Approach Cloud overview and advantages Solution Demo Q&A Session
- 4. Copyright ©2015. All rights Reserved Innovative-e, Inc. Today’s presenters Scott Chapman, CEO Project Hosts Mike Taylor, CEO Innovative-e
- 5. Copyright ©2015. All rights Reserved Innovative-e, Inc. Benefits of a Project Management Information System (PMIS) Increased ROI Basic Information Value RealizationVisual Information Better Decisions
- 6. Copyright ©2015. All rights Reserved Innovative-e, Inc. State of PM Solutions Today… Ad Hoc Processes & Collaboration Unstructured Reporting
- 7. Copyright ©2014. All rights Reserved Innovative-e, Inc. Different Perspectives Visibility Adoption
- 8. Copyright ©2015. All rights Reserved Innovative-e, Inc. Go ahead and say it…
- 9. Copyright ©2015. All rights Reserved Innovative-e, Inc. Typical Customer Needs Executives demand visibility PM practices and processes are incomplete and/or undefined Widely varying levels of project management maturity Speed, agility, security, and scalability are critical Considerable apprehension around complexity and adoption
- 11. Copyright ©2015. All rights Reserved Innovative-e, Inc. 1. Start Quickly Cloud vs. On Premise Increased ReliabilityLower CostsFaster “Go Live”
- 12. Copyright ©2015. All rights Reserved Innovative-e, Inc. Who is Project Hosts 20092003 2005 2006 2007 2008 www.projecthosts.com 2004
- 13. Project Hosts – Business Benefits FedRAMP Partner Support
- 14. Project Hosts – Technology Benefits FedRAMP SaaS Compliant
- 15. U.S. Government Client Examples “Project Hosts is the first Cloud Service Provider to have demonstrated compliance with the rev4 FedRAMP baseline.” Matt Goodrich, FedRAMP Director at GSA (1/22/15)
- 16. Copyright ©2015. All rights Reserved Innovative-e, Inc. Project Manage ment on Your Terms™ 1. Start Quickly Industry and Scenario Specific Solutions
- 17. Dashboards for Cloud Based PMIS
- 18. Copyright ©2015. All rights Reserved Innovative-e, Inc. What is FedRAMP? NIST 800- 53 Rev4 NIST 800-53 Rev 4: • Security and Privacy Controls for Federal Information Systems and Organizations FISMA FedRAMP: The Federal Risk and Authorization Management Program • A mandated (2014) government-wide program • A standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services • “do once, use many times” framework – one assessment qualifies a Cloud Service Provider (no individual C&A needed for each deployment) FISMA: Federal Information Security Management Act • Process to ensure NIST 800-53 standards are met • Each deployment requires a separate C&A (Certification & Authorization) GSA, NIST, DHS, DOD, NSA, OMB, CIO NIST NIST
- 19. Copyright ©2015. All rights Reserved Innovative-e, Inc. Public vs Dedicated Clouds Dedicated Clouds Public Clouds (Microsoft 0ffice 365) Public / Hybrid Dedicated Clouds (Project Hosts’ FedRAMP) Architecture Shared Public / Multi-Tenant Dedicated / Multiple Instances Enterprise Security FedRAMP (Partial - Not All Apps) FedRAMP SaaS Compliant, Agency-specific Policies Support Services Bulletin Board, Self-Serve Web FAQ Person-2-Person, with response guarantee Applications Support Limited, Lightweight Apps Full-featured 3rd Party Applications / Custom SW BI Reporting Tools No Excel, Power BI, SSRS, Dashboards Direct DB Access No Yes Workflow No Yes Public Clouds Private / Community / Hybrid One-size fits all approach, limited add-on applications support, click-to-accept license/terms, web/faq support Built to specific needs, full add-on applications support, flexible license/terms, person-2- person support
- 20. Copyright ©2015. All rights Reserved Innovative-e, Inc. FedRAMP IaaS, PaaS and SaaS Levels %ofrequiredsecuritycontrols IaaS FedRAMP Compliant (Infrastructure as a Service) PaaS FedRAMP Compliant (Platform as a Service) SaaS FedRAMP Compliant (Software as a Service) 0 10 20 30 40 50 60 70 80 90 100 IaaS 22% PaaS 30% SaaS 100% ProjectHostsFedRAMPSaaSCompliant
- 21. Copyright ©2015. All rights Reserved Innovative-e, Inc. “This is a significant achievement in the project management world.” –Richard Warren, EPA 2. Focus and Achieve Quick Wins Specific Dimensions of Project Management
- 22. Copyright ©2014. All rights Reserved Innovative-e, Inc. Objective: Adoption through Alignment No PM Background Ad-hoc Email, Word, Excel Basic PM Knowledge PM Processes Standardized Templates, Scheduling & Collaboration Tools PM Certification Automated Workflows, Dashboards, & Reporting Enterprise Standard Tools Level 1: Initial Level 2: Repeatable Level 3: Defined PMOYT™ + AMOA
- 23. Copyright ©2015. All rights Reserved Innovative-e, Inc. 3 Step Approach Review 1. Get Started Quickly Utilize Cloud Technologies Deploy an Industry/Scenario Specific Solution 2. Focus and Achieve Initial Wins Specific Dimensions of Project Management 3. Build Momentum and Sustain Adoption App. Mgmt. and Adoption Acceleration
- 24. Copyright ©2014. All rights Reserved Innovative-e, Inc. About Innovative-e Make YOU successful Provide Best Solutions Available Create Great Customer Experiences
- 25. Copyright ©2015. All rights Reserved Innovative-e, Inc. Features PMOYT™ ENTERPISE SOLUTION Application Target Customers Implementation Platform Government or Commercial Departments or workgroups PMOYT™ ENTERPISE SOLUTION Governance Package Support & Job Aids Project Status Report Portfolio Roll Up Report Executive Dashboard Resource Allocation AMOA Support
- 26. Copyright ©2015. All rights Reserved Innovative-e, Inc. Q&A Thank You
Notas del editor
- Scott Chapman is the CEO and co-founder of Project Hosts, the industry leader in hosting dedicated clouds for Microsoft project server and SharePoint solutions. Scott has been involved with hosting Microsoft applications and cloud solutions since 1999, and more recently led the company’s effort to obtain FedRAMP SaaS compliance for Project Server and SharePoint. Mike Taylor is the CEO and president of Innovative-e, a leader in providing Project and Project Management business solutions. Mike has helped organizations deliver solutions built on Microsoft technologies since the mid 1990s, and is heading up the company’s refinement of industry solutions for Project Server and SharePoint. we are a Microsoft Gold solutions provider that helps businesses and organizations better manage their everyday projects and information. Mike is a certified Project Management Professional (PMP) with more than 20 years of IT experience.
- Studies show that have most knowledge work is project related. It’s not just your classic PMS who are managing projects. The value of implementing robust project management systems are well documented. Not going to spout a lot of analyst statistics… This is REAL – Examples: A major government organization found a management overhead spend of $1M 30% into the project whereas it should be $1M for the whole project. Identifying this early helped mitigate hundreds of thousands in additional spend. A Healthcare provider found that some large portfolios were running over budget and schedule by hundreds of percentage points. Better portfolio management and reporting will help identify risks and conflicts up front before overcommitting resources. Better decisions – being proactive vs reactive Value realization
- PMIS technologies have existed for 20 plus years, but what is the state of PM today? Typically only the highest maturity organizations (engineering, product development, etc.) have good process and project management systems. HOWEVER, more and more departments and workgroups are being asked to provide detailed reporting and analytics. These folks are often left on their own to find and implement solutions… The results are that even today, the most common tools for project management are email and collaboration tools (onedrive, dropbox, sharepoint, etc. for collaboration and excel, word, powerpoint, and project desktop for reporting and analytics. Leave data fragmented and stale. Creates tremendous amount of manual work.
- What you want vs what your boss wants Top Down Visibility (Dashboards & Reporting) Accountability & Control Speed and agility ROI Bottom up Adoption (least impact on users) Project Control Actionable information
- How many have heard all that before? Are you thinking, yeah, but it’s too complicated! Over the years, we’ve found that the complexity of the software and processes will lead organizations to avoid using them. Do nothing or use Ad Hoc processes and tools is an acceptable strategy for many. However, when it too much manual time is spent on information management that yields inconsistent or incorrect results. If this is the case AND there the resources involved (people, money, materials) are significant, the something must be done… Stop gap or incomplete tools only make it worse. We have been drawn into helping clients try to use SharePoint, 3rd Party PM tools, Cloud PM tools, etc. only to find that customers keep driving more and more development to fill gaps in these. This leads to higher costs for development and support including upgrades over time.
- Is the system ready to deliver value immediately on go live? In other words, does it have pre-configured governance, templates, artifacts, technology, reports, processes? Can it be changed quickly? Can it be deployed quickly – as it days or a few weeks instead of months? Does it support employ security best practices and frameworks? Does it provide for more uptime and fewer maintenance outages? Is the overall cost structure more flexible and lower to maintain?
- Quick intro of this approach…
- In the past, these solutions were months or years to get infrastructure up and running…. Can be available in one day for simplistic Microsoft Project Online solutions. More robust solutions can be deployed in days or weeks. Lower cost to deploy – we’ve seen costs for the environment AND effort to develop (internal or external resources) go down Vastly better reliability than on premise. We’ve been delivering cloud/hosted solutions through partners for 9 years. Could solutions downtime is probably 90% less than on prem.
- Hand off to Mike
- Environment users are familiar. This solution was modeled from the CIO dashboard – ITDashboard.gov except this version provides actual project data rather than spreadsheet or xml loads. Also perserves some of the key processes already in place such as Project Managers doing updates rather than forcing users into that level of data management on day one. Allows for KPIs to be calculated or self attested. Provides some artifacts and collaboration methods familiar to the users.
- Transition back to Mike
- In this solution, we focused on a few key dimensions of project management – Schedule, Cost, and Risk Moved their self assessed maturity from 1.3 to 2.8 representing estimated annual savings of $1.9M
- This ‘tilted egg’ shows how often times the People, Processes, and Tools/Technology are not in sync – this is a core problem for PM solutions PMOYT attacks this head on by implementing solutions built around common PM/business patterns and then rapidly bringing people and processes in alignment thus ‘righting’ the egg. People: Competencies, Specializations Processes: Business Process Modeling/Automation (Demand Mgmt, Agile, Six Sigma) Tools: Implementation Support Enhancements Upgrades
- Can be deployed quickly - days or a few weeks instead of months Ready deliver value immediately with pre-configured governance, templates, artifacts, technology, reports, processes. Easily changed… Builds on processes already in place – i.e. if PMs manage task updates, perhaps that stays the same initially. Solves immediate needs to get Wins - (key reports, dashboards) without adding too much overhead to Project Managers and Team Members. The PMIS is an Application. Application management processes and practices are in place to keep it going and growing over time. Adoption resources and processes are in place (job aids, how to artifacts (videos, FAQs, etc.), consultative support framework established (power users, and SMEs)
- Vertical Integration: