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Taking the  social  out of social media   Social tools in a business context  Richard Dennison Senior manager - social media [email_address] http://richarddennison.wordpress.com/ http://twitter.com/RichardDennison
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
About BT Today BT is a global communications services company –  operate in 170 countries; offices in 50 countries –  110,000 employees; 160,000 intranet users We are dedicated to helping our customers thrive in a changing world. We are committed to using the power of communication to build a better, more sustainable world. Our global 21CN platform allows us to deliver software-driven services that are faster, more reliable and simpler to use.   What makes us different? What are our  goals? Being number one for customer service. Being a company that is recognised for innovation and great service, and for delivering value to shareholders.
It’s all about ‘participation’ Encouraging every employee to believe they can make a difference … "Your employees are all loyal, interested, intelligent, creative, engaged and dedicated people … except during the 8 hours each day they're working for you."    Tom Peters   Employees as people self-expression being opinionated having personality
Impact of participation on communication/collaboration ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],A social media environment does not lend itself well to ‘managed’ communications … but ‘facilitated’ communications
New intranet content ,[object Object],[object Object],[object Object],[object Object], all these need to co-exist  could be mixed on the same page  but will need a new form of governance
BT channel governance  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Collaborating across the enterprise Making connections; building knowledge
BTpedia
Collaborating across the enterprise
Web 2.0 news
Your space
RSS powered news Over 150 feeds on corporate news desk alone
RSS powered news
Collaborating across the enterprise
Podcasting
Collaborating across the enterprise
Blog Central
Employee blogs
Collaborating across the enterprise
Project wikis Around 750,000 wiki pages
SharePoint 2007
SharePoint 2007
SharePoint 2007
SharePoint 2007
Collaborating across the enterprise
Social networking ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Social networking
Social networking
Potential impact in a corporate environment ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Lessons learnt ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],…  proceed until apprehended!
My blog … http://richarddennison.wordpress.com
[email_address] http//:richarddennison.wordpress.com/ http://twitter.com/RichardDennison “ We were together … I forget the rest”.  Walt Whitman

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Richard Dennison Jboye08