So, with great enthusiasm Insights Success has shortlisted,
“The 10 Most Promising Payment and Card Solution
Providers 2019”, who are working round the clock to make
transactions more secured and efficient.
Also, while flipping the pages don’t forget to go through the
CXOs and articles written by
Falcon's Invoice Discounting: Your Path to Prosperity
The 10 most promising payment and card solution providers 2019
1. Sustaining Entrepreneurial
Spirit in the Modern Era
Entrepreneur Speak
The Age of Disruptive Banking
through Digital Payment Solutions
Need of Banking
Are we at the end of our
Search & Find Habit?
Tech Talk
2.
3.
4. Is it the End of
Physical Cards?
e: One Caffe Latte please!
MPerson over the counter: Its $2.95. How would you like to
pay sir? Card or Wallet?
Me: Wallet! (And paid the amount)
Then as usual I took it and started walking towards my
office, sipping the freshly brewed coffee. From the coffee
shop, it takes at-least 10 minutes to reach my office. So, I
started thinking, how much we have come across since the
invention of plastic money. There was a time when
credit/debit card has a little or no penetration in most of the
countries. However, once it took off, it took over the world
by storm.
Still, due to the ever changing payment industry, now we
have digital wallets, which are far easier and safer to use.
And due to its user friendliness, it is now taking over the
payment industry, which is causing the slow death of the
card form factor.
So, you may ask why this digital payment factor is causing
so much disruption. Well! This has many reasons to
consider;
As we continue to evolve from cash based society to one
that mainly accepts digital payment, small and smart
merchants will continue to find different ways to
accommodate their customers’ love of the smartphones. The
trend of this digital payment is mostly driven by the ease of
use and convenience along with the increased security in
order to keep these transactions safe.
Desk
Editor’s
5. Ÿ Thanks to the various tech giants including Apple,
Samsung, Google and others, consumers have started to
embrace these digital wallets to pay in person or
remotely. Back in 2016, the mobile wallet payments
Ÿ were only amounted to $75 billion. However, according
to various reports the digital payments can grow to
$500 billion by the end of 2020.
Ÿ With the advent of Social Networking sites, have
changed the way we communicate with each other.
People nowadays love to use their smartphone to scroll
through the feeds of their Facebook, twitter, Snapchat,
and Instagram account. So, merchants are doing their
best to reach out their customers through social media
platforms and offering them the ability to check out
through the social network, rather than redirecting them
to an online site, thus making payment process much
faster and streamlined. Also, as per reports, around 30
percent of the total online shoppers prefer to purchase
from a social media network.
Ÿ Also smart assistants such as Alexa are slowly getting us
used to employing voice commands to order and pay for
various merchandises. As per the industry veterans,
relying on these assistants is trend that is only likely to
grow even further, forcing merchants to accommodate
AI shopping through their sites.
At the end one can say, soon card issuers will have to
redefine their strategies in order to stay ahead of the curve.
However, the long term impact may likely to come in the
disguise of reduction in interchange fees, more focus on
flexibility, back end bank integration, rewards integration
etc.
So, with great enthusiasm Insights Success has shortlisted,
“The 10 Most Promising Payment and Card Solution
Providers 2019”, who are working round the clock to make
transactions more secured and efficient.
Also, while flipping the pages don’t forget to go through the
CXOs and articles written by the industry experts and our
in-house editorial team.
Happy Reading!
Mobile wallets, the future
of payment.
Kaustav Roy
6. Sustaining Entrepreneurial
Spirit in the Modern Era
Entrepreneur Speak
22
The Age of Disruptive Banking
through Digital Payment Solutions
Need of Banking
34
Gigadat Solutions
Bringing a Reliable and Secure
Online Payment Platform
CONTENTS
08Cover Story
7. 2 Touch POS™
Transforming Business
Transactions
iPayTotal
Prote on against
Financial Fraud
Payworks
Empowering Commerce
Globally
18
26
32
16 28 36
Backend-as-a-service
For Payments-as-a-service
Mentor’s Insights
Are We At The End of Our
Search & Find Habit?
Tech Talk
Being Confident About Your
Future When Your Organization
Is Designed For Control
Leader’s Desk
10. The 10 Most Promising Payment and Card Solution Providers 2019
“We recognized the need to create reliable and
secure online payment methods that suit any
business wanting to expand across Canada.”
Gigadat
Bringing a Reliable and Secure
Online Payment PlatformSolutions
Gigadat
13. Delivering a
highly
secure
sophisticated
payments
gateway and
platform,
protecting both
consumers
and our
e-merchants.
“
“
Digital payment has recently become the most accessible
transaction system, which is a proven revolution in existing
payment methods. It started as an option but within a short time
has evolved into a necessity. In the last two decades almost 96% of
financial transactions and payments have become digital across Canada,
and Gigadat Solutions, a Canada-based financial service provider
company decided to develop ergonomic and efficient online banking
payment solutions to connect Canadian consumers with global e-merchants
and service providers.
Below are highlights from the interview conducted between Guy Fietz and
Insights Success:
Describe your company and its cutting-edge (domain of the respective
project) solutions which address all the needs of your customers.
Gigadat provides the most optimized payment service in Canada with
unique bank level solutions that allow the customers to use native-like
steps in order to quickly and safely pay for goods online. It is truly a 24/7
operation, and assists all of its customers day in and day out with their
transactions and provides real live assistance if required in order to
maximize our clients conversion rates and provide assurance and security
for all our clients’ customers worldwide. Transparency is one of the key
ingredient to Gigadat’s huge success and we provide a 100% real-time
online reporting engine that allows all our clients to monitor, audit and
forecast their revenues generated from Gigadat Solutions.
Give a detailed description of the featured person’s influence over the
company and the industry.
Guy Fietz, CEO of Gigadat is a serial entrepreneur and a Canadian
pioneer who created the first clearinghouse in Canada for fixed line and
mobile telephone billing. Guy Fietz and his teams have been in the
Alternate Billing space for over 20 years. The group has evolved from a
Home phone billing platform, including Mobile billing networks and a full
IXC Carrier status, to the Online Payments solutions at a bank level. He
has created Gigadat to continue these services at a bank level by
assembling a team that also has been in the high risk alternate payment
industry for over 15 years in order to evolve to the next level of payments.
14. Describe in detail about the work culture and the values that
drive your company.
Gigadat’s work culture is fanatastic, we have employees that have
been with us for over 15 years and a lot that have been with us for
over 10 years in a high turn-over environment and that say a lot. We
treat everyone as part of an integral team to complete a smooth
running machine. We do carefully select employees and also provide
them with incentive plans to perform well and outside of the box.
We expect a lot from our employees and constantly challenge them
through management to provide insight on how to improve
procedures or systems that get put into a queue to develop or put
into practice. This keeps our company on the cutting edge as
technology moves faster and faster these days.
What marketing activities do you implement o reach out to your
potential customers?
Our Sales and Marketing team is world class. It is headed up by
Olivier Bourreau and Sebastien Maraine who handle our global
teams. We are completely accessible unlike a lot of payment
companies these days. We attend all of the key trade shows around
the world however typically do not have a booth as our customers
around the globe are world leaders in the Online Payment and
Services industries. Those customers are present in these shows so
we choose to be present but not to compete with our customers
intentionally. It’s not hard to find us either at the shows in Europe or
in our offices in Canada. You can typically get a hold of us anytime,
anywhere.
What is your idea of Corporate Social Responsibility?
Gigadat is a payment facilitator and we live in regulated markets.
We have respect for all regulatory requirements from around the
globe which is a difficult task. We ensure that all our clients are
AML and KYC certified or licenced where applicable, including
GDPR practices if required. Gigadat provides transparency in any
suspected or fraudulent transactions with its banking partners and
has a 99.99% recovery rate on these transactions which provides a
stable environment for our clients around the globe.
What technologies are you leveraging to make your solutions
resourceful?
Gigadat’s BluSky reporting is a 100% real-time reporting engine
available to all our clients. This allows our clients to typically
We recognized
the need to
create reliable
and secure
online payment
methods.
“
“
15. reposition our solutions to the top of the
cashier page as we provide
such high conversion rates. Gigadat is
always developing with our in-house team
of programmers and developers. We have
several world class developments that will
launch later this year and early next, such
as Request for Funds which will allow a
lot of merchants to provide subscription
services online as well. We make
Integration a simple process and we are
very responsive, regardless of the client’s
time zone. This can be difficult but we
choose to Be There.
What are your company’s future
aspirations? What strategies are you
undertaking to achieve those goals?
Gigadat’s team is and strives to stay on
top of the ever-evolving markets by
listening closely to the needs of our
clients and meeting with them regularly.
Gigadat is NOT a “set it and forget it”
organization. We are very client- and
customer-oriented so we do listen to the
needs of the consumer as well as adapt to
make things easier and more efficient for
them. Gigadat is always automating
where possible. It’s now called AI, but we
have been building AI solutions within
our products and services for years.
Testimonial
Gigadat is well known around the globe to
be the GO TO Canadian Payment
Facilitator for any Acquirer, Payment
Provider, or Large Online aggregator or
Gateway Provider who wishes to turn on
the Canadian tap by adding our solutions.
Our clients are all the Who’s Who around
the globe so use your imagination who
they could be and they are most likely a
client of Gigadat Inc.
16. Address :
Country :City : State : Zip :
Date :Name :
Telephone :
Email :
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17.
18. The growth of the Fintech ecosystem brought with it
an influx of Payment Service Providers (PSP).
These new arrivals are changing the way the
industry is serving and interacting with its customers.
Growth Triggers Fresh Challenges
It doesn’t matter if you are a B2C or a B2B company, you
are now facing a more informed, savvier
Customer/Merchant who is looking not just for the best
pricing but for the best value for their money.
This evolution of the customer required the service provider
to evolve as well, simply to keep up. Providers have had to
consider additional services as part of their value
proposition – not always an easy task for companies with
limited resources and legacy systems.
The market became more accessible to young, fresh brands
offering agile and innovative approaches to payments.
Many veteran players have been left to follow their lead or
risk losing business. Customers today are looking for faster
onboarding, fewer questions and more services offered
instantly, from “one-click-checkout” to the ability to login
with social networks and even easy ways to share expenses
on the go.
Square Gets it Right
Payment Service Provider Square is an excellent example
of a PSP who acted quickly to respond to customer demand.
Square started out with their card reader and MPOS, then
quickly expanded their services to ecommerce, scheduling
and many more options designed to help SMBs (Small
Medium Business) expand and scale their own enterprises.
Square’s ease of use has helped thousands of merchants
improve revenues and take control of their day to day
activity.
At Coriunder, we have been focused on the PSP-As-A-
Startup (PAAS) approach, where the PSP is changing their
strategy and allocating their budgets to become more
16 | November 2019 www.insightssuccess.com
19. competitive with newer, more agile
providers; this led to another PAAS
approach. This one has been around
for a while but wasn’t considered as an
alternative; Payments-As-A-Service.
This option paves the way for white
label gateway providers that have been
enabling the quick setup of a Payment
Service Provider without the need of a
large technical team and the security
certifications that come with it.
The majority of providers are focusing
on the large network of acquiring
banks and alternative solutions instead
of on the flexibility needed for the PSP
to build his client base. But it’s not just
about the payments.
Our Solution for the PAAS Dilemma
Our approach is slightly different; we
built a BAAS (Backend-As-A-Service)
model that gives our clients tools to
manage Customers (Card
holders/Users), Merchants, Affiliates
and even their own employees. This
provides our clients with a way to
build apps and services as part of their
offering and to manage the billing and
“standard” services all within one, PCI
Level 1 certified, management suite.
This approach made Payments an
“Add-on” to the PSP’s service and not
the main service; we see some clients
expanding our Merchant Management
Portal to allow scheduling and
invoicing. Other users are building risk
and fraud tools to extend the KYC
checks and transactions monitoring
they have in place.
We serve as a hub that provides the
PSP with the options they need to
integrate to every service provider they
wish to. Together, they can create
intuitive workflows that better serve
their business logic.
part of the core functionality, brands
can help one other find solutions more
quickly. With C2C integration,
additional revenue streams can be
established, as clients developing new
services or expanding to new territories
can assist one another with growth and
opportunity.
When we launched our service we
aimed it at startups looking to build
their idea on top of our Backend; we
soon we learned that the PSP market
was in dire need of a service like ours.
We are now serving Payment Service
Providers globally, with partners based
in Hong Kong, the United States,
Cyprus, Malta, Costa Rica and more.
By addressing the needs of this rapidly
growing industry and helping clients
create innovative custom solutions,
BAAS can resolve the dilemma faced
by the average PSP.
About Coriunder:
Coriunder is a Backend-As-A-Service
platform for fintech and ecommerce
companies. Whatever your services
might be, Coriunder provides you with
reach management tools to monetize
your solution and enables you to
expand globally with our Payment
optimization tools and a single point of
integration for all of your services.
With over 300 available integrations to
acquiring banks and service providers,
Coriunder is the logical Backend-As-
A-Service for the Payment Service
Provider.
BAAS and Fraud Prevention
An evolution of a customer comes
hand in hand with the evolution of the
“Fraudsters”. In many cases, the PSP is
left exposed on both fronts; they need
to both cater to the customer and
combat fraud. Clients adopting BAAS
are using the Backend solution to
manage both transactions and
customers, so they now have the ability
to integrate Risk and Fraud tools. In
many cases, they can even build their
own custom tools to define workflows
that help them better mitigate risk and
more effectively fight chargebacks and
fraud.
We see the struggles of our customers
as a shared challenge, so we offer a
C2C (Client-to-Client) integration as
Eliad Saporta is the
Managing Director of
Coriunder. With a
background in law and an
MBA in finance, Eliad has
always been drawn to
product management and
design. He worked as a
consultant for various
companies, assisting them
in their efforts to build
products in the payments
ecosystem. Today, he
helps entrepreneurs not
only by assisting them,
but also by offering the
right tools and services
for building their vision.
About Eliad SaportaAbout Eliad Saporta
17|November 2019www.insightssuccess.com
Mentor’s Insights
20. Transforming Business Transactions
2 Touch POS™:
The retail market has shown a
tremendous growth in the
following decades. This
surging rate of growth has demanded
an efficient management system to
cater to various essential requirements.
One of these requirements is a Point of
Sale (POS) system which is
predominantly used by the retail
industry. The POS system software can
handle innumerable customer based
functions such as sales, returns,
exchanges, customer loyalty programs,
discounts, etc. This list of easily
operable functions within a POS
system assist in the efficient
management of retail sales and has
spiked the demand.
To meet this surging demand, Xenios
LLC developed 2 Touch POS™ for
bar, restaurant and nightclub
businesses in the US. 2 Touch POS™
is more than just a point of sale system.
The software provides a business
management framework and is the
leading edge of data capture used for
improvement strategies. 2 Touch
POS™ has both the expertise and
resources required to satisfy their
customer’s requirements.
A Leader’s Ultimatum
Any idea that was ever converted into
a business, evidently involved the
mainspring of an efficient leader. It was
with Eric Elwell the Founder and
CEO of Xenios LLC that the idea for
a software business that works began.
Eric brought together a dynamic team
to influence the way the restaurant
industry handles day to day operations.
A former real estate investor and
mortgage broker, Eric left the housing
industry and became a business
consultant in 2002. After calling on
businesses for several months and
gaining extensive training in business
process improvement, he pieced
together a commonality between
requirement and provision.
He focused on revolutionizing the
business landscape for restaurant, bar,
and nightclub owners. Eric plans to
achieve this feat with a Point of Sale
Technology that captures transaction
details and stores them in the cloud
providing an improved method for
monetary management and business
performance visualization. Armed with
proven data from actual results, Eric
graphically demonstrates the impact
that this progressive technology can
have on the bottom line.
A Journey through Time
2 Touch POS™ has been in the market
since early 2000, and in 2008 Eric
decided to concentrate solely on bar
restaurants and nightclubs providing
this system without the distraction of
other business objectives vying for
attention. To accomplish the goal of
becoming the Point of Sale expert,
Elwell asserts “We made a couple of
key hires internally to focus on
systemization, and basically what we
realized is that if we don’t get help
from the people writing the software,
and listen to the people using the
software, then it will be hard to grow.”
With the acquisition of the company
Xenios LLC was created and the
software was branded 2 Touch POS™
2Touch Point of Sale. The company
continues to operate within this
structure. Elwell has taken conceptual
writings and combined them with his
own practical experiences to develop a
winning atmosphere for himself, his
team of experts, and the customers he
serves. Xenios LLC has seeded a
major transformation in the retail,
hospitality and payments industries
through the course of time.
The Versatile Software
Xenios offers 2 Touch POS™ as a
service. The package provides the
software custom menu programing and
installation services. The service
division offers learning platforms
including remote access training with a
technician, live support, next day
Q&A, telephone support, menu
engineering, YouTube videos and a
user learning management system. The
2 Touch POS™ Software Package can
provide tested and durable hardware
that includes stationary terminal,
tablets, and payment processing
options table side. 2 Touch POS™ is a
hybrid cloud installation, i.e., the data
originates on premise and is published
on the cloud. This is a proven secure
process for the customers and their
businesses. Through OData feeds and
web services it provides a secure,
automated way to transport transaction
data and reports to accounting,
inventory, and payroll processing
systems.
Delivering Control within Simplicity
POS Systems provide transaction data
that helps one to measure progress
toward set goals and the effectiveness
of a business, thereby satisfying
customers all the while maintaining
profitability. Choosing 2 Touch POS™
allows for quick data entry,
comprehensive data reporting and
embedded payment processing. The 2
Touch POS™ software configures
transactions and report data with the
goal of providing useable data that can
be implemented to enhance profits. 2
Touch POS™ provides a precise tool to
capture data through the software and
customers can control how much
software they wish to implement. They
can also decide how much support they
want to accomplish their goals. Each
configuration is unique and
18 | November 2019 www.insightssuccess.com
21. individualized; wherein the customers
are open to buy only just what they
want.
2 Touch POS™ offers streamlined data
capture and payment processes that are
configured especially for the
hospitality industry all at affordable
pricing. With 2 Touch POS™,
customers get a business tool that
extends itself from the beginning with
data capture, order processing, record
creation, through to payment
processing and balancing, to finally
using the data to build the business
further. 2 Touch POS™ is the software
for the present and the future.
The Process of Progress
The team at Xenios comprehends that
the most valuable asset one’s point of
sale system creates is performance
data. Gathering sales data explains
business success and shortcomings.
“At 2 Touch POS™ we believe that
collecting your customers’ names and
spending habits, will help you influence
customer visits and spending while on
site,” says Eric Elwell.
2 Touch POS™ is under constant
innovation. 2 Touch POS™ updates up
to 6 times a year and is highly
customizable in the most complex
scenarios. In addition to these, the
flexible API makes working with
custom applications easier. Given the
rapid state of change and ever-
increasing security restrictions in the
payment industry 2 Touch POS™ ’s
development focus has continued to
center on payment needs. The software
assists in building your customer
network with communication,
marketing, activity information, and
then collects and works with customer
data. This, in turn, brings about a
radical change in the methods of
making payments and utilization of
customer data.
The Future Holds Evolution
2 Touch POS™ ’s mission is to design,
build, perfect, and deploy operating
systems that get tangible results for the
customers. The company envisions a
franchised network of Point of Sale
specialists that helps get the revenue
generating product into the hands of
customers, with the highest standards
of reliability and quality as affordably
as possible.
2 Touch POS™ will continue to focus
on the peculiarities of the hospitality
market. The small distinctions of how a
restaurant operates and the nuances
that require specialized development
would also be in focus. To assist
customers to meet their needs, we will
rapidly adapt to changing customer
desires, and develop methods to
manage business processes that meet
present and future goals. Staying
focused on becoming more flexible,
increasing customer controls and
creating additional tools while
revising the existing ones will enable 2
Touch POS™ Developers to keep up
with the demands of advancing
technologies. With the automated tools
continuing to evolve, the 2 Touch
POS™ tech team will continue to
update and enhance the software
alongside our merchant processing
partners.
Transforming
payments with
2TouchPOS.Eric Elwell
Founder & CEO
TH
E
1
MOST PROMISING
PAYMENTAND CARD SOLUTION
PROVIDERS 2019
19|November 2019www.insightssuccess.com
22.
23.
24. usinesses operate, survive and progress in a highly
Bdynamic economy, where change is the rule, not
the exception. The change may be slow, sudden or
almost extensive. One of the important forces of change is
the change in technology. Most of these changes are used to
enhance human capabilities to accomplish meaningful
work. These changes are sometimes thriving on the
entrepreneur.Asuccessful entrepreneur works to visualize
these future changes rather than waiting for it and create a
moredesirableenvironmentintheorganization.
Technological breakthroughs do occur and it takes courage
for an entrepreneur to accept the change and its
implication. Technology breakthroughs like computers,
color television sets, electronic sets, fuel-efficient vehicles,
etc. have encouraged entrepreneurs to manufacture these
products. Thus changes in technology from time to time
pose several alternatives before the entrepreneur.This is an
ongoing process in which the entrepreneur sets goals and
strategies to meet changes in technology. But for strategies
like marketing, human resource, supply chain, financial
and legal strategies, etc. connection with people is
important. Entrepreneurs define the formal relationships
among people and specify both their roles and
responsibilities. Because the end product is an integrated
system of people & technology and to administer these
systems, entrepreneuris required.
Technology is helping us solve problems where human
power alone is not enough. Different types of businesses
require different technologies, but again, it is impossible to
solve all integration needs with a single technology. This
article will help you understand, that technology is only the
part of the original solution and how in different sectors the
entrepreneur’ssurrounding reallymatters.
Ÿ Accounting
Technology allows us to complete tasks faster. It replaces
the tiresome tasks of manually storing, compiling, sorting,
etc. and the ability to use data with a simple digital
solution. For example, Sales ledger in the early days was
time-consuming, expensive and all paper-based process.
Technology helped increase productivity with the
development of spreadsheet software like Microsoft
Excel. Employees today are far better at finding what they
need when they need it. Though only this will not achieve
the outcome. Here, let’s take a clear look at how the
entrepreneur’s spirit is really helping to achieve the desired
goal.
Technology is good for bringing the change not forcing it.
It cannot make employees more efficient. Yes, the right
technology can help to make the work easier, but if an
employee is truly falling behind or is just inefficient, all the
technologyintheworld willnotsolvethissituation.The
in the ModernE a
Sustaining
Entrepreneurial Spirit
22 | November 2019 www.insightssuccess.com
25. truth is such employees can be sometimes inefficient due to
either inexperience or laziness. An entrepreneur can
identify this problem by improving communication in such
departments. This explains why human interference is
important to address this situation, where technology is
just a bandage, fix the problem for a short time. Adding
new and faster technology will not fix the problem.While a
better solution is sitting the departments down together and
talking about the problem with the entrepreneur will be a
realsolution.
Ÿ Retail
Technology allows retailers to be available day and night
interacting with customers how, when and where they are
ready to shop. Retailers depend on technology to manage
inventory, track customer-purchasing habits, predict
trends and deliver goods and services. Wireless
communication, QR codes and Augmented Reality are
some of the changes in technology to the retail industry.
Ultimately, the entrepreneurship element remains central
even if it is embedded within AI, advanced analytics, etc.
Because a customer’s shopping experience is more
important than price and product quality. Entrepreneur
encourages employees to use their creativity to ensure
every customer experience is memorable. Entrepreneur's
human interaction adds the value to the company and
maintainsloyalcustomers.
Ÿ Communication
In virtual workplaces, employees can interact and develop
ideas by connecting through the use of video conferencing.
This may include training and important meetings from far
places to the employees. Technology can also be used as
real-time feedback from the employees which allows the
entrepreneur to improve the needs of the employees.
Entrepreneur’s good communication is necessary to allow
efficient flow both internally (among employees) and
externally(using technology).
Ÿ Automation
The robots are coming and can actually help us, to be more
productive,freeingus frommostofthetime-consuming
23|November 2019www.insightssuccess.com
Entrepreneur Speak
26. and repetitive tasks. One of the most important areas of
application of automation is computer-aided
manufacturing. Today CAD/CAM technology has been
applied in many industries including machine
components, electronics products, and equipment design.
Even banking and financial institutions have embraced
automation technology in financial transactions. But just
because technology is advancing it does not mean it will
replace human. Technology can do an adequate job, but we
still need humans. It is certain that people to people
communication remains fundamental where the
entrepreneur’scontactinthevariousstagesis required.
Ÿ Security
Technology becomes even more critical when operating
the business online. It is important to protect the businesses
from cybercriminals who could steal data or lead to
website downtime. Encryption and decryption protect
information from being accessed by a third party or
cybercriminals. It takes only about a minute without
slowing down anyfileor document.
Ÿ Storage
Technology has led to the development of cloud computing
to store business information and has been accepted by
many in the world of business. Cloud Computing is cost
effective and convenient to the company management and
employees can access data from anywhere by just using a
device that can access the internet. It helps entrepreneurs to
trust these technologies and build a strong trust among
internalmanagementof thecompany.
Overall Artificial Intelligence, Blockchain technology,
Cloud Computing, Internet of Things, 3D printing, etc.
today are helping entrepreneurs to use this technology in
every field to grow their businesses. But technology alone
cannot create a company culture, where human
interactions are valued. Because it is people who are
assigned to work on this technology and to encourage them
the entrepreneurs keeps their spirit alive. By creating an
interested working environment, interactive dialogues
among employees, support and motivation to the
employees, reward system, etc. reflects the culture of the
company. It is an entrepreneur who understands what the
needs of the company are, by creating a connection with all
the stages of management that brings the desired output.
Hence, entrepreneurial spirit and technology should go
hand in hand. Therefore we need evolving technology as
well as intelligent humans. We need guided missiles as
wellas guidedmentocreatethebetterworld.
24 | November 2019 www.insightssuccess.com
27.
28. ith constant technological innovations, various
Windustries have begun to flourish in their
respective field. Technological proliferation and
innovation in both hardware and software are expected to
be key factors driving the market. Considering this, traders
need to account various risks for when actively trading in
the market, among which are: Margin Risk, Political Risk,
Interest Rate Risk, Exchange Rate Risk, Volatility Risk,
Credit Risk, Operational Risk, Broker Risk, Devaluation
Risk, and Fraud Risk. In the world of payment processing,
generally, there are low-risk merchants, medium risk
merchants, and high-risk merchants. The risk level is driven
by several variables: industry type, processing history,
country of incorporation and more.
Most of the online payment solutions providers charge high
rates for their solutions. But there is no need to worry
IPAYTOTAL provides best-in-class High Risk Merchant
Account services at the most competitive fees. The
company has lots of experience in the field of high-risk
merchant accounts, and it knows how to do best for
customer’s business to provide the best credit card
processing rates & terms. iPayTotal is focused on providing
comprehensive and affordable travel merchant accounts for
its clients. The company offers an opportunity for real-time
processing of payment, secure and simple processing of
payment with SSL and PCI compliant Gateway, and Woo-
commerce, Plugins, and API coordination with client’s
E-commerce website so they can begin accepting payments
effectively through their website directly.
Safe and Secure Independent Platform
iPayTotal is a rapidly growing provider of high-risk
payment solutions for various businesses. It offers
customizable payment solutions at competitive prices while
providing multiple layers of security. The company’s tailor-
made package includes an arrangement of a merchant
account (MID) with one of its international acquiring
banking partners, with an award-winning payment gateway
service, reporting tools, integrated fraud-prevention, and
free dedicated lifetime support. The organization brings
transparency and standards to the high-risk payment
processing industry, providing businesses with the most
competitive deals in high-risk merchant accounts suited to
their needs. The company offers these solutions in
integrated packages that will perfectly adjust to the client’s
company card payment requirements.
Gives the edge to every Industry
iPayTotal’s National & International partnerships with
Acquiring Partners give it the edge to offer Reliable Credit,
Debit, and Echeck Processing to almost every industry,
which is considered high risk irrespective if one is located
in the USA, Australia, Latin America, EU or Africa. The
company has the capability of getting the right payment
processor for the customer’s high-risk merchant account.
The company’s payment experts have a unique knowledge
of the high-risk payment market, thus enabling it to give the
best possible guidance and advice to set up payment
acceptance solutions for clients.
The organization’s banks are selected to assist its
customers to get the most secure high-risk merchant
account solutions for their business sectors. The company
has chosen the banks with the highest integrity and
methods, adding confidence to the payment processing
solution, to get customers the best transaction fees for high-
risk sectors.
iPayTotal
Protec on against Financial Fraud
At iPayTotal, we combine our
technical skills with our simple,
straigh orward approach to
support your high-risk
payment processing.
26 | November 2019 www.insightssuccess.com
29. Understands the Importance of Business
iPayTotal fully understands the importance of the client’s
business growth and not being able to accept payments. The
company’s support team works with the client to identify
the best merchant services and payment products to fit their
needs. The organization’s online payment gateway is an
independent platform for providing safe and secure
payment processing for PSP /ISO and merchants. The
company’s PCI DSS Level 1 Certified cloud payment
platform allows consumers to pay merchants for goods and
services online, via mobile and over the telephone within
the most secure environment. Its global payment gateway
and its modern reporting tools will help the customers to
keep a track of the entire account without spending
countless hours tracking their sales.
The company is a full-featured, easy-to-integrate payment
gateway for online merchants looking for a flexible and
customizable payment solution. Unlike other payment
gateways, iPayTotal includes recurring billing for
subscription, recurrent payments, and donations as standard
features, providing merchants with a range of tools, such as
coupons, flexible billing periods, free/paid trials, multiple
subscription plans, and pro-data plans, at no extra cost. The
company’s payment gateway provides simple integration
with APIs and SDKs including modules, sample coding,
test accounts, and test cards. The payment gateway
solutions allow customers to process debit & credit cards,
plus 30 alternative payment methods through their website
within a single platform. Its APIs can be used to authorize,
capture, or refund payment as well as to get information
about previous transactions.
Enthusiastic and Experienced Forerunner
Keith Angel, President holds a crucial position within
iPayTotal; Global Strategic Partnership Executive. Keith,
although fairly new to the Payment Services Provider
industry, brings a plethora of knowledge of what it takes to
both forming and maintaining great relationships from his
previous career history. His success spans over 37 years of
roles with progressively increasing responsibilities within
the United States Navy and private corporate sector
positions. Keith’s travel to over 60 countries has been a key
to his success by understanding different cultures and
intertwining that into the relationship building with both his
internal and external clients.
Ensuring Businesses in Processing Payments
Although many industry initiatives focus on fraud and
identity theft, the reality is that a significant percentage of
financial losses associated with credit, and debit payments
is the result of organized crime, business failures,
inadequate monitoring of merchant accounts & financial
loss from unfunded
chargebacks. As the saying
goes, “Experience is the best
teacher”. With time and experience, the
company as a payment processing provider,
has evolved its technology to such an extent to
detect the crime of financial fraud. iPayTotal’s risk
management team along with its partnered acquirers,
PayFacs and processors have launched this program that
benefits the payment processing industry and assures them
of complete satisfaction and confidence when reviewing
any particular merchant’s case. This program would not
only help its payment processing industry but also gives the
first time merchants a scope or a window to judge an
acquirer, a PayFac or a processor before blindly going with
the reviews available online.
iPayTotal’s Payment Gateway has a built-in ‘Risk’ logic,
which can sniff out a possible fraud faster than a K9 squad.
Its ‘Risk’ logic also has 72 odd rules for monitoring the
thousands of transactions on the company’s payment
gateway daily. Every time a card is used for payment, the
company’s gateway connects with the card provider to
check if the card has been hot listed. (Hot listing means that
the card has been blocked temporarily or permanently for
use). At iPayTotal, the agenda is to ensure that a customer’s
business can process credit card payments with a high-risk
merchant account.
Keith Angel
President
iPayTotal
TH
E
1
MOST PROMISING
PAYMENTAND CARD SOLUTION
PROVIDERS 2019
27|November 2019www.insightssuccess.com
31. ello Joey, can you turn on the lights please!
HMany things we got to see only in Hollywood movies are
now becoming reality in our day to day life like talking to a
machine and getting things done, who thought we’d be
doing what voice-based AI assistants like Amazon Alexa,
Google Home and Apple’s Siri allow us to these days!
Artificial Intelligence, Machine Learning, Big Data, Cloud
technologies with great Computing Power are all helping
humanize machines.
In the past two decades, search engines like Google have
played a very important part in our lives and made it easier
for everyone to have access to information at their
fingertips at any time. Of course, search engines would not
have been possible if we did not have the invention of the
internet, the computer and so on. This phenomenon (search
engines) has impacted and made life easier for people
across all industries and professions by presenting
information, all accessible in one place. Subsequently, this
led to the rise in importance of page rankings and
organizations spend a lot of time and money in
SEO(Optimization) and SEM(Marketing) and it’s a very big
part of the revenue stream for search engine and social
media platform providers.
Over time, as more and more organizations brought their
presence online, the search started becoming more crowded
Ritesh Srivastava is an Innovator and Industry Strategist,
always looking to challenge what many consider is the norm.
He has a knack of foreseeing tech trends with a passion for
driving change. He is also the Founder and CEO of Epictenet, an
Australian Fintech, and the driving force behind Joey – their
Chatbot offering, spearheading change in the Industry.
Are we at the end of our
Search & Find Habit?
‘
‘
Tech Talk
29|November 2019www.insightssuccess.com
32. and saturated in a way affecting our ability to find the right
information quickly because let’s face it – there are only so
many results the first page of a search engine can fit!
Combine that with the ever-reducing attention span of
people these days (especially the younger generation) and
we have a concoction that combines to limit the
effectiveness on the industry changing ‘search and find’
way of sourcing information.
Technology is also being used to understand consumer
behaviour and predict their needs to present more
optimised, personalised search results, advertisement and
options pro-actively. These trends raise questions about
how private our online activities are but let’s face it, is
anything on the internet private these days? Privacy is soon
becoming a myth in this world with a ferocious appetite for
information on behaviour which makes me wonder – is
there a better way to go about this? Is our compromise for
privacy and overcrowding of search engines pointing us in
the direction of something that is more efficient? Are we at
the end of our ‘Search and Find’ habit?
For a majority of the population, mobile phones
(smartphones) are an all-pervasive, must-have that have
transcended traditional hurdles to technology like age, cost,
relevance to name a few. The past two decades have seen a
mobility tech revolution of sorts, where we have been
successful in harnessing the power of the personal computer
and packaging it in devices that would offer a lot more
convenience than a laptop would. The mobile phone device
has evolved from a humble calling and texting device to
essentially being a computer and camera in your pocket and
they keep getting smarter every year. Other devices like
laptops, tablets and wearables have also matured over that
period but the crucial advantage smartphones have is of
them being small to carry but still are extremely potent
when it comes to presenting power, usefulness and mobility,
the perfect package, Yet.
Our world is now centred around smartphones to the point
that most of us feel incomplete without having them
around. Smartphones have reached the technological
maturity and IoT (Internet of things) have become a reality
- these have led to an era where most of our interactions and
transactions start (and in many cases they get completed)
over the mobile phone. They are everywhere, and they are
here to stay.
As Google also ranks higher the webpages optimized for
mobile and Customer experience over mobile devices is key
to the success of any product and services offered and hence
we see organizations revamping their websites and digital
platforms making it mobile friendly, spending millions of
dollars on UI(Design) and UX(Experience).
But despite making the web pages responsive and providing
a better experience, smartphones have issues of having a
small real estate (screen size) and low attention span of the
user as most of the time usage on the mobile is on the go.
Flicking from one webpage to another and you have already
lost the customer. To overcome some of these challenges on
smartphones, we got Siri on iPhones and subsequently
Google Assistant.
Although still in an infancy stage virtual assistants/chatbots
are gradually becoming part of our life as more and more
use cases are being created across different industries. The
advancement in Artificial Intelligence and Machine
Learning technologies are making it possible to provide
more personalized services to customers and it is playing a
significant role in the adoption of these technologies by
organizations as well as customers.
The whole idea of having one channel for all information
and interactions opens a whole new world of possibilities
with implications to every sphere of customer and user
engagement.
Virtual assistants are fast becoming a ‘gateway to all digital
interactions’ and they are not only going to change the
existing digital channels and platforms but also physical
devices like remote controls and other physical buttons on
various appliances, instruments, devices and vehicles.
The Virtual assistants are going to change our ‘Search and
Find’ habit to ‘Ask and Select’ and will truly provide
personalized services while getting better with every
interaction. We will see more and more services getting
converged in the virtual assistants and in some way they
may be our answer to privacy protections.
Disclaimer: Any names of organisations and products
mentioned in the article are for reference purposes only. No
ill repute intended in any way.
30 | November 2019 www.insightssuccess.com
33.
34. Empowering Commerce Globally
Payworks:
With the ever-increasing
use of cards and online
payment systems over
past decades, Point of Sale (PoS)
payment gateways have been
garnering a lot of attention. It was
with these developments in mind that
Payworks was founded.
The vision of Payworks is to make
card payments compatible with all
Point of Sale solutions through
technology that is simple and easy to
use. To make this vision a reality, the
company provides clients with next
generation PoS payment gateway
expertise and solutions.
Using its technology, developers of
PoS solutions for merchants can
quickly and cost-efficiently integrate
card payment functionality into their
applications, and securely process
EMV, contactless, and mobile wallet
transactions at the point of sale.
With headquarters in Germany and
offices in the US, the UK and Spain,
Payworks provides its technology to
leading acquirers and payment
providers in North America, Europe
and Africa.
The Accomplished Leader
Christian Deger is the CEO and
Co-founder of Payworks. He is
responsible for setting and
implementing the overall strategic
plan and direction of Payworks,
while also leading its senior
management team.
He makes critical corporate
decisions, and manages the overall
operations and resources of the
company. Christian has focused his
career on enabling solution providers
to move away from legacy
technology and this has continued to
be a major driver of his business
strategy at Payworks.
Prior to founding Payworks,
Christian built PAYRETO in
Southeast Asia. It is one of the
leading BPO companies for payment
providers. Christian attended TU
Munich, Georgia Tech and CDTM
Munich. He holds degrees in
Business Administration and
Technology Management.
Supporting Growth and
Internationalization
Payworks supports its clients’ goals
of growth and internationalization by
supplying technology which is built
to simplify rapid business expansion.
Developers simply integrate the
powerful Payworks Pulse SDK into
their internal systems. Once this
integration with Payworks is
complete, the solution can be used
for global deployment without
changing its original integration.
The technology Payworks has
developed supports both acquirers
and payment service providers
working on a global scale, as well as
merchants who need a reliable
system on which to conduct
international transactions.
Payworks clients have come to
expect faster technology integration.
Through a platform based fully on
API, the company allows for fast and
flexible integration of card readers
into any PoS application and
environment, regardless of whether it
is stationary or mobile.
Since it offers a pre-certified solution
that includes both software and
hardware, the company’s clients are
able to go to market faster. This can
be a matter of days instead of
months, as the case can be with less-
advanced solutions.
The company’s next generation
payment gateway technology is
operated in the cloud and provided as
a Software as a Service model to
payment providers. With Pulse,
developers of Point of Sale solutions
are able to integrate payment
acceptance in less than 5 minutes.
Additionally, with Pulse, Payworks
32 | November 2019 www.insightssuccess.com
35. has simplified card acceptance by
offering a cloud-based, pre-certified,
and easily accessible gateway
technology significantly, facilitating
innovation in the integrated Point of
Sale space.
Entering the Segment and the
Differentiating Factor
Payworks saw the need for a modern
payment technology platform to
challenge decades-old systems that
should be made obsolete. The
company was inspired by the ability
to bring new ideas for modernizing
payment acceptance at the Point of
Sale.
It has brought a new level of
innovation into the market at a time
when POS solutions were lacking the
technology needed to keep up with
consumer payment habits.
Payworks has a competitive
advantage over other payment
service providers because it is able to
provide technology that does the
heavy lifting for its clients. Payments
and the Point of Sale are both
intricate and the clients understand
that they can trust on the company to
be the experts they need.
Traditional gateways are locally
hosted and expensive to run. They
require specialized knowledge and
merchants typically have to contend
with complex setup structures.
Another inherent problem is their
limited ability to integrate card
terminals with PoS systems and
support card present only.
With Payworks, clients can expect a
cloud-based and cost-efficient
solution. It doesn’t require
specialized knowledge, supports self-
service features, is easy to use and
supports digital onboarding of
merchants. The company’s
technology is built for developers,
and this enables quick integration.
Best of all, Payworks enables all
payment channels while promoting
global solutions.
Painting the Bright Future
The company is witnessing great
progress in the industry, but believes
that there is still lots of room for
growth and further progress. When it
comes to the future, Payworks will
continue to promote and develop
modern payment technology at the
Point of Sale.
We work with leading
payment providers
and innovators at the
Point of Sale to
deliver the fastest,
simplest and most
secure Point of Sale
technology for
businesses.
Christian Deger
CEO & Co-founder
TH
E
1
MOST PROMISING
PAYMENTAND CARD SOLUTION
PROVIDERS 2019
33|November 2019www.insightssuccess.com
36. he way people make payments are changing faster due to the improved integration of digital technology. This has
Tbenefited the industry with increased competition and consumer demands.
The changes can be witnessed in Travel, E-commerce, Household Bill payments etc. The recent integration of technology in
payment solutions makes transactions fast and seamless and can be done at the comfort of your homes.
Although we are witnessing a considerable change in the payment solution industry, there is still a consistent use of the cash
and cards, which solely depends on the geographical setting. In some places, people prefer cash and cards, while in other
places, they encourage the more use of digital solutions; for example: The United States and Canada. Analysis has shown that
of
through
34 | November 2019 www.insightssuccess.com
37. in these areas, they are likely to switch completely to
technology enabled payment solutions.
The payment solution processes will become more
innovative because of the following disruptive trends;
· Digital Banking and Remote Payment Approval
As the younger aged masses are turning up to technology
more than the traditional mediums, there is a notion that
most payment solutions will be done through digital-
enabled mediums rather than cash or cheque. This will
result in more engagement of mobile phones and digital
software applications.
Various business outlets are accepting more of mobile
payment which is helping them to improve customer
experience. The addition of instant alerts, appreciation
notifications and instant payment delivery is making this
innovation more interesting.
· Customer-Focused Strategy as a Priority
One retained customer is one attained success. ~
Chidiebere Moses Ogbodo
Customer experience post business encounter is what
makes a difference in the industry. Digital banking solutions
are improving the way customers feel after making their
payments. In the past years, one need to stand in a queue in
the bank before they can make even the smallest
transaction, but the integration of technology innovation has
reduced the stress to the lowest level. We can witness
improved services and instant expense management which
is helping everyone that is using this medium to stay above
the crowd
· Improved Customer Satisfaction through Rewards
A customer tends to check back on the sales-person who
gave them a tip or discount after purchase. This is also
applicable in payment solution. After people makes a
purchase online or even via cards and the seller offers them
a certain percentage of discount, they will always want to
come back. The good news is that most business enterprises
are supporting this idea in collaboration with the finance
institutions.
· FinTech Collaboration and Expansion of Networks
The innovation in payment solution is incorporating
feasibility of resource management between the financial
and non-financial organizations. Through this development,
the result will lead to easy merging of both the traditional
medium of resource management concepts with the recent
and digitalized concepts. Various financial organizations
that may not be able to handle the process of migrating
from the traditional format to the digitalized platform finds
ease in doing so by partnering with technology companies.
Organizational growth is measured both in market value,
infrastructure and the extent of their networks. The
integration of digital technology advances in payment
provisions helps especially the finance-oriented
establishments to easily expand their reach, even to the
most hidden places in the world. This helps to touch the
lives of people no matter the class and status and it repays
with tremendous customer growth.
· Improved Security and Payment by Codes
Security is huge concern when money is involved. People
are so conscious and very inquisitive about how their
money will travel from the sender to the receiver. In so
many cases, they will even think that such platforms as
digitalized mediums are not trustworthy as a single wrong
number can direct their money to unknown destination.
The transaction as of the old was true cheques. But today,
there will be a limited need for those methods, rather,
payment will simply be done by inputting a certain
username and password and your dashboard will be opened.
Through this page, you can easily make every payment. The
age of digitalization is turning the whole process into code-
based and this raises the question of how to stay safe. It is
also believed that for security purposes, the instant
notification of transaction, linking of secured email and
encryption to individual data and disaster-recovery
provisions will lead the innovation to better direction. This
concern has a big deal with blockchain, augmented reality,
IoT and biometrics.
You may be asking how the future will look like with tech-
enabled payment solutions. As the world is growing and
globalization is gaining a good ground, people blends in to
what they see that is working well. So, as digital payment
solution is making even the life of the lay man on street
easy, more people in the near future will completely adopt
this innovation. It will not harm the financial institutions,
but it will be great if they can migrate or better integrate
some form of technology strategies in their financial
solutions. This change may be slow, but it will be consistent
as the technology changes are not giving room for
procrastination.
35|November 2019www.insightssuccess.com
Need of Banking
38. Being
when your organization is designed for control
confidentabout
yourfuture
Tames Rietdijk
CEO
Business Forensics
36 | November 2019 www.insightssuccess.com
39. About the Author
Tames Rietdijk (1966) started his career in 1987 at KPMG
as accountant (division financial institutions) and has been
working mostly for software companies since 1994 in different
positions from Product Manager to CTO. Since 2005 Tames has been
certified as Anti Money Laundering Specialist by the Association of
Certified Anti-Money Laundering Specialists (ACAMS) and he is a tutor at
the Radboud Management Academy.
Tames is Chief Executive Officer at BusinessForensics and his area of
expertise lies with Product management, Forensic investigations and Data
analytics. He is responsible for the design and development of the various
BusinessForensics propositions applicable for the banking, investment and
insurance industries.
In his vision on Risk management Tames calls for Risk based
supervision instead of traditional Rule based supervision. Risk
based supervision requires trend analyses with a total view
instead of a snapshot of a specific event. For Risk
management to be effective, more is needed than
just detection of risks and that is the reason why
the BusinessForensics platform offers a
total solution in data mining, big data
processing up until case
management and sanctioning.
Due to several incidents within the financial sector
related to their integrity, people and society in
general have lost their trust in banks and insurance
firms. Most of the banks and insurance firms know this
better than anybody else. Regulators and supervisors are
almost furiously trying to restore this trust by imposing
strict rules upon them that focus on preventing the previous
incidents from happening again. Even though this might
win them some battles, I will definitely not win them the
war, as the issues they are struggling with are far more
complex:
• Trying to manage their data: volume, privacy,
complexity, security, availability etc. Especially in a
context of finance and risk, additional requirements
apply to the confidentiality, origination and audit trail of
data;
• Reducing their IT expenses: keeping old aged systems
up-and-running is difficult and expensive, resources
understanding these systems are growing scarce, and
such a situation is definitely stalling IT innovations,
where they seem to be required to adopt new
technology;
• Responding to findings from regulators and
supervisors, which need to be resolved imminently at
the risk of large fines, negative career implications or
even
license
consequences.
• Replacing current
solutions being ‘end-
of-life cycle’ for which
safeguarding the history as
built up in their current system
may be a specific issue, in addition to
a potential operational risk when
solutions cease to function;
• Processing too many operational risk issues,
imposing a reputational risk for both the bank and its
leaders, is troubled by a large number of false positive
alerts, taking up valuable time and resources. These is
only an example of reasons for a growing back log.
BusinessForensics also aims for banks and insurance
companies to rebuild trust. Yet we realize that to win the
war, it takes a different approach. We believe that banks and
insurance companies need to reorganize themselves in order
to improve their operating models and to safeguard the
integrity of their employees and clients. Yes, this involves
new rules & regulations. But that is not enough.
37|November 2019www.insightssuccess.com
Leader’s Desk
40. Sustainability requires banks and insurances firms to
embrace their future with confidence. This also involves
new technologies and new data, which in turn will bring
them new risks. It even involves new competition.
We believe that truly good-natured banks and insurance
firms can be compliant with new rules and regulations.
Embrace new technologies and new data. Timely identify
new risks. Face their new competition with confidence. To
create an organization that is in control. By design. Only
then will they be able to avoid crime, coincidence and
prejudice. And that is where BusinessForensics comes in.
We achieve that level of control for our customers by
continuously monitoring their compliance- and integrity
risks, from multiple angles. The result: a transparent and
truthful view on ‘what is happening, here and now’ in their
organization. Our focus on risk allows them to respond
effectively to emerging challenges, in order to keep the bad
guys out (in terms of clients and employees). By learning
from our customer’s experience, our system continuously
improves their responsiveness and resilience. Improves
their level of control. Control brings confidence, and only
with confidence can you build a bright future.
BusinessForensics aims to be the trusted partner of choice
for banks and insurance companies aiming to rebuild trust.
To us, partnership means cooperating to reduce all relevant
compliance- and integrity risks to levels that are acceptable
for banks and insurance firms, for their clients and for
society as a whole. Our approach follows 7 standard steps:
Ÿ An experienced team that understands and is
passionate about (big) data analysis, machine learning
and (cyber) security, bringing sustainable fintech
innovation to your company,
Ÿ We structure your data in such a way that you are
prepared for every possible outcome, as it is impossible
to predict what you will come across during your
analyses.
Ÿ We deliver a fine grained, adaptable configuration
because every organization is unique and the system
must resemble your specific situation as much as
possible.
Ÿ The results or our joint analysis must result in an
increased awareness and understanding of what is
happening here and now within your organization, with
a focus on (integrity) risk.
Ÿ This improved insight in the identified risks will allow
you to decide how to best respond to them, in order to
reduce potential damages as much and as soon as
possible.
Ÿ Our collaborative learning approach allows your
organization to continuously improve its resilience and
pro-actively reduce its risk profile through automated
feedback loops,
Ÿ As a result, your organization feels as if it is ‘Designed
for Control’, having protected both the privacy of
individuals and value of your assets.
In this complex financial world, BusinessForensics provides
a coherent package of future-proof solutions to the major
challenges facing all financial institutions in the coming
decades:
Ÿ Implementing new laws and regulations,
Ÿ Becoming more responsive to new emerging risks,
Ÿ The increasing volume, complexity and velocity of
(new) data,
Ÿ Embracing new technologies, being able to drive
business innovation,
Ÿ Preparing for the new competition: technology
platforms, crypto currencies, fintech etc.
BusinessForensics provides a structured approach to
reducing a bank or insurer’s risk profiles while reducing
their cost of compliance, and at the same time improving
their damage recovery rates.
Trust accelerates performance. Between banks and their
clients, man and machine, old and young.
About the Company
The team at Business Forensics consists of consultants,
architects and developers with offices in The Hague and
Singapore, and has been offering software and know-how for
monitoring and managing compliance and integrity risks since 1998,
amongst which are financial and economic crime risks. Preferred
customers are those banks and insurcance firms that take pride in
maintaining or (when necessary) rebuilding the trust of their clients,
who do not view compliance as a burden but feel the inherent need to
‘do the right thing’. So as partners, we can keep crime, abuse and
coincidence away from their clients.
The forensic platform (the HQ products) provides real-time (big) data
analysis of network, transactions and signal of evolving risks and
threat. These are presented users in an accessible and understandable
way, providing context and situational awareness. As a result,
companies and institutions can discover these risks early and
immediately take measures aimed at limiting possible damage as much
as possible and optimizing chances for recovery.
Compliance is also demonstrated by measuring good behavior.
Confidence in our system increases by minimizing the number of false
positive alerts. In addition, unnecessary (reputational) damage is
reduced and corporate agility is greatly improved. Trust
improves performance; between man and machine,
young and old, customer and supplier.
38 | November 2019 www.insightssuccess.com