The document outlines an agenda for a planning workshop. The agenda includes an introduction on the approach, a hands-on workshop, group exercise, class exercise, and concluding remarks. It also discusses how most marketing plans fail because they are not adapted to changing realities, and quotes military strategists who emphasize flexibility over rigid plans. The document proposes a system of expedients for planning that focuses on goals, objectives to measure success, strategies to achieve goals, programs of related tactics, specific tactics, and plans to execute. It provides examples of goals, objectives, strategies, and tactics for a company's lead generation and sales efforts.
12. Tactics
• Web Site - Explain what it is and how it works
• Product Line Overhaul – Repackaging effort
• Copy Data Estimator - System to quantify easily
• TCO / ROI Calculator – Reflecting best practices
• Proposal Generator – Or at least a template to
make this easier using the above