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Microsoft System Center
Datacentre to Desktop
Management
Andrew Kosmadakis
Mark Fenwick
August 2011
Data Center to Desktop Management



                   Intergen and Infrastructure…… REALLY???


        Isn’t Intergen ONLY about .Net development, NAV, CRM,
                       Dynamics and SharePoint?

                                       NO!
                    Does Intergen really do Infrastructure?

                                    OH YEAH!! 
Data Center to Desktop Management


  ABOUT US

  Andrew Kosmadakis
  - 16 years industry experience
  - Infrastructure projects
  - Citrix/RDS solutions
  - SOE management and provisioning
  - Mobility
  - Microsoft V-TSP - Optimised Desktop


  Mark Fenwick
  - 17 years industry experience
  - Infrastructure projects
  - Datacentre management and provisioning
  - Virtualisation and thin technologies
  - Mobility
  - Remote Access
Data Center to Desktop Management




     Do you know the current status of your physical and virtual environments,
                          client computers and devices?



                            What is a managed environment?


                            Are your client devices managed?


                            Is your users environment managed?
Data Center to Desktop Management


   Microsoft System Center Suite
Data Center to Desktop Management




  SCCM                 SCOM                SCVMM               SCSM                SCO

  -   Software         -   Service         -   Manage your     -   IT Compliance   -   Datacentre
      Updates              Oriented            virtual             based on ITIL       automation
  -   OSD                  Monitoring          environment         and MOF         -   Adaptable
  -   Application      -   Service Level   -   Fabric          -   Incident and        Run Books /
      deployment -         reporting           management          Problem             workflows
      Virtual/Local    -   Operating       -   Private Cloud       Management      -   Parallel
  -   Power                System and          provisioning    -   Change              workflows
      Management           Application     -   Multi-vendor        Control         -   Integrates
  -   Mobile               monitoring          support         -   Asset               across the
      devices          -   Client          -   V2V                 Management.         SC Suite +
  -   Desired              monitoring      -   P2V             -   Release             more
      Configuration    -   Management      -   Intelligent         Management
  -   Configuration        Packs               placement       -   Configuration
      packs            -   Unix and        -   Self Service        Management
  -   Asset                Linux server        Portals             DB
      Intelligence                                             -   Self Service
                                                                   Portals
Dynamic Desktop
Data Center to Desktop Management


  The Desktop is changing….
                                     Mobile Computing
                                     - Windows Phone
  Consumerisation
                                     - Laptops/Tablets
  - Bring a PC to work
                                     - iPad/iPhone
  - “I can do that at home why not
                                     - Online and Offline use
  here?”

  Virtualisation                     Users and Access
  - Virtual Desktop Infrastructure   - Quick turn around
  (VDI)                              - User Types
  - Remote Desktop Services (RDS)    - Resources
  - Applications
                                     Security and Protection
                                     - Compliance
                                     - Data Protection
Data Center to Desktop Management


 The Dynamic Desktop




                  OS Provisioning    Application     Mobile      Management      Security and
 Self Service                        Provisioning   Workforce   and Monitoring    Protection
                 and Configuration
Dynamic Datacentre
Data Center to Desktop Management


                         The Datacentre is Transitioning




 Physical

                                    Infrastructure as
                                     a Service (IaaS)




             Virtual                                             Platform as
                                                               a Service (PaaS)


            The transition toward highly available cloud based platforms
Data Center to Desktop Management




The Future of Cloud and Datacentre Management
   SERVICE PROVIDER                                                   SERVICE CONSUMER
                                      Service Agreement
      Pooled Resources                                      Empowerment and Agility
      Delegation and Control                                   Self-Service Experience
      Flexibility and Elasticity                                            Simplicity
      Automated Workflows                          Application Visibility and Control
      Scalable                                            Consumerisation of Devices
      Cost Efficient                                              Anywhere – Anytime

                          Common Management Across Private and
                           Public Clouds and Hybrid Environments

                    Provisioning       Process        Service
 Self Service                                                       Monitoring    Protection
                  and Configuration   Automation     Management
Data Center to Desktop Management



  Private Cloud in your Datacentre?

 You may be closer than you think !!
    Do you use Server Virtualisation?
    Hyper-V, XenServer or VMware – it doesn’t matter
    Do you use Shared Storage – SAN, iSCSI….
    What about redundant networks?


 The Hypervisor is the foundation
 System Center is the Toolbox
   Provisioning and Configuration, Monitoring, Service Management, Process Automation,
    Protection and Self Service
Data Center to Desktop Management



    The Private Cloud Building Blocks
                                Private Clouds
  Cloud Admin


Cloud Viewer




   Cloud
   Users


 Pooled Resources
 Bound by Policy
 Delegated to Admins and Users
 Elastic and Dynamic Resource
 Management Framework and Processes
 Automation
 Self Service
                     Provisioning           Process      Service
  Self Service                                                       Monitoring   Protection
                   and Configuration       Automation   Management
Data Center to Desktop Management


                               Software Provisioning Example
           User Requests
           Software Via
              Portal
  User


            Ticket and                                                                            Ticket and
Service                                                                                                        User Emailed
            Change is                                          Ticket Updated                      Change
Manager                                                                                                        Status Update
              raised                                                                               Updated




           Opalis detects   Monitors              Automation                       Monitors
Opalis       request         status                resumes                        deployment




                                        Change
 Change                                Approved
 Admin



                                                                  User/Computer
                                                                                               Software
SCCM                                                                 added to
                                                                                               deployed
                                                                    collection
Data Center to Desktop Management


                                  Server Provisioning Example
            Requests IIS
             Server Via
  App          Portal
Support


            Ticket and                                                                             Ticket and
Service                                                                                                         Admin Emailed
            Change is                                          Ticket Updated                       Change
Manager                                                                                                         Status Update
              raised                                                                                Updated




           Opalis detects   Monitors              Automation                       Monitors
Opalis       request         status                resumes                        deployment




                                        Change
 Change                                Approved
 Admin



                                                                    IIS Server
                                                                                               Deployment
VMM                                                               Deployed from
                                                                                                Complete
                                                                    Template
Questions
Data Center to Desktop Management



Where can I find some more information? – Please Remove

 Intergen Account Manager
 Intergen Infrastructure Consultants
      Andrew Kosmadakis (andrew.kosmadakis@intergen.co.nz)
      Mark Fenwick (mark.fenwick@intergen.co.nz)
 Microsoft Account Manager
 Microsoft System Center site
      http://www.microsoft.com/systemcenter
      http://www.microsoft.com/mdop
Intergen Twilight Seminar: Infrastructure Management made easy

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Intergen Twilight Seminar: Infrastructure Management made easy

  • 1. Microsoft System Center Datacentre to Desktop Management Andrew Kosmadakis Mark Fenwick August 2011
  • 2. Data Center to Desktop Management Intergen and Infrastructure…… REALLY??? Isn’t Intergen ONLY about .Net development, NAV, CRM, Dynamics and SharePoint? NO! Does Intergen really do Infrastructure? OH YEAH!! 
  • 3. Data Center to Desktop Management ABOUT US Andrew Kosmadakis - 16 years industry experience - Infrastructure projects - Citrix/RDS solutions - SOE management and provisioning - Mobility - Microsoft V-TSP - Optimised Desktop Mark Fenwick - 17 years industry experience - Infrastructure projects - Datacentre management and provisioning - Virtualisation and thin technologies - Mobility - Remote Access
  • 4. Data Center to Desktop Management Do you know the current status of your physical and virtual environments, client computers and devices? What is a managed environment? Are your client devices managed? Is your users environment managed?
  • 5. Data Center to Desktop Management Microsoft System Center Suite
  • 6. Data Center to Desktop Management SCCM SCOM SCVMM SCSM SCO - Software - Service - Manage your - IT Compliance - Datacentre Updates Oriented virtual based on ITIL automation - OSD Monitoring environment and MOF - Adaptable - Application - Service Level - Fabric - Incident and Run Books / deployment - reporting management Problem workflows Virtual/Local - Operating - Private Cloud Management - Parallel - Power System and provisioning - Change workflows Management Application - Multi-vendor Control - Integrates - Mobile monitoring support - Asset across the devices - Client - V2V Management. SC Suite + - Desired monitoring - P2V - Release more Configuration - Management - Intelligent Management - Configuration Packs placement - Configuration packs - Unix and - Self Service Management - Asset Linux server Portals DB Intelligence - Self Service Portals
  • 8. Data Center to Desktop Management The Desktop is changing…. Mobile Computing - Windows Phone Consumerisation - Laptops/Tablets - Bring a PC to work - iPad/iPhone - “I can do that at home why not - Online and Offline use here?” Virtualisation Users and Access - Virtual Desktop Infrastructure - Quick turn around (VDI) - User Types - Remote Desktop Services (RDS) - Resources - Applications Security and Protection - Compliance - Data Protection
  • 9. Data Center to Desktop Management The Dynamic Desktop OS Provisioning Application Mobile Management Security and Self Service Provisioning Workforce and Monitoring Protection and Configuration
  • 11. Data Center to Desktop Management The Datacentre is Transitioning Physical Infrastructure as a Service (IaaS) Virtual Platform as a Service (PaaS) The transition toward highly available cloud based platforms
  • 12. Data Center to Desktop Management The Future of Cloud and Datacentre Management SERVICE PROVIDER SERVICE CONSUMER Service Agreement  Pooled Resources  Empowerment and Agility  Delegation and Control  Self-Service Experience  Flexibility and Elasticity  Simplicity  Automated Workflows  Application Visibility and Control  Scalable  Consumerisation of Devices  Cost Efficient  Anywhere – Anytime Common Management Across Private and Public Clouds and Hybrid Environments Provisioning Process Service Self Service Monitoring Protection and Configuration Automation Management
  • 13. Data Center to Desktop Management Private Cloud in your Datacentre?  You may be closer than you think !!  Do you use Server Virtualisation?  Hyper-V, XenServer or VMware – it doesn’t matter  Do you use Shared Storage – SAN, iSCSI….  What about redundant networks?  The Hypervisor is the foundation  System Center is the Toolbox  Provisioning and Configuration, Monitoring, Service Management, Process Automation, Protection and Self Service
  • 14. Data Center to Desktop Management The Private Cloud Building Blocks Private Clouds Cloud Admin Cloud Viewer Cloud Users  Pooled Resources  Bound by Policy  Delegated to Admins and Users  Elastic and Dynamic Resource  Management Framework and Processes  Automation  Self Service Provisioning Process Service Self Service Monitoring Protection and Configuration Automation Management
  • 15. Data Center to Desktop Management Software Provisioning Example User Requests Software Via Portal User Ticket and Ticket and Service User Emailed Change is Ticket Updated Change Manager Status Update raised Updated Opalis detects Monitors Automation Monitors Opalis request status resumes deployment Change Change Approved Admin User/Computer Software SCCM added to deployed collection
  • 16. Data Center to Desktop Management Server Provisioning Example Requests IIS Server Via App Portal Support Ticket and Ticket and Service Admin Emailed Change is Ticket Updated Change Manager Status Update raised Updated Opalis detects Monitors Automation Monitors Opalis request status resumes deployment Change Change Approved Admin IIS Server Deployment VMM Deployed from Complete Template
  • 18. Data Center to Desktop Management Where can I find some more information? – Please Remove  Intergen Account Manager  Intergen Infrastructure Consultants  Andrew Kosmadakis (andrew.kosmadakis@intergen.co.nz)  Mark Fenwick (mark.fenwick@intergen.co.nz)  Microsoft Account Manager  Microsoft System Center site  http://www.microsoft.com/systemcenter  http://www.microsoft.com/mdop