Event: Scaling New Heights 2017
Speaker: David Leary
Title: 50 Niche Apps in 50 Minutes
Description: In this classroom style session, you will learn the importance of picking a niche, including examples of successful niche accountant practices. In class exercises will help you pick your niche, discover niche apps that help you best serve your niche clients, open communication channels with niche app developers, and discover marketing channels you can use to target your niche client base.
NOTE: Video of presentation can be found here: https://www.youtube.com/watch?v=TsMUsLXcsGQ
2. 2#SNH17 | @DavidLeary
• Almost 21 years at Intuit
• Support | Training | Quality Assurance | Product
Development | Marketing | Product Management | Project
Management | Customer Advocate | Developer Relations
• “Awesome Add On” - ViewMyPaycheck Co-Founder
• 2014 CPA Practice Advisor “40 under 40”
• 2015 Accounting Today “One to Watch”
DAVID LEARY
INTUIT SMALL BUSINESS ECOSYSTEM EVANGELIST
Tucson, Arizona
DavidLeary.com
@DavidLeary
David_Leary@intuit.com
3. Things that scare me and should scare you too
Things that are awesome and not scary
Why niche
Classroom exercise
Agenda – 50 Niche Apps in 50 Minutes
16. 17#SNH17 | @DavidLeary
Could Enabled a #NicheAppsRevolution
poologics.com
paintestimating.com
hvacbusinesssolutions.com
pandelljobutrax.com
servicecore.com
arborgold.com
pool service
painting service
hvac service
oil field/pump service
septic service
tree service
32. 33#SNH17 | @DavidLeary
Niche Enables Everything
cloud
niche
industry knowledge
understand costs
fixed rate pricing
marketing to a niche
understanding value created
more niche clients
value billing
unlimited revenue
scale processes
learn less apps
industry expertise
33. 34#SNH17 | @DavidLeary
Niche Enables Everything
cloud
niche
industry knowledge
understand costs
fixed rate pricing
marketing to a niche
understanding value created
more niche clients
value billing
unlimited revenue
scale processes
learn less apps
new opportunities
reputation as best
industry expertise
38. 39#SNH17 | @DavidLeary
Niche Enables Everything
cloud
niche
industry knowledge
understand costs
fixed rate pricing
marketing to a niche
understanding value created
more niche clients
value billing
unlimited revenue
scale processes
learn less apps
new opportunities
reputation as best
industry expertise
each
one
enables
the
next
one
40. 41#SNH17 | @DavidLeary
I, _______________________ am a/an
____________________________
who is an expert in
___________________________________________
I’m going to use ______________, ________________,
_____________
To help my _________________________________ clients grow.
I am going to get more niche clients by
__________________________,
Niche Declaration
<enter name> <enter accountant/bookkeeper/advisor>
<enter niche>
<enter niche app 1> <enter niche app 2> <enter niche app 3>
<enter niche>
41. 42#SNH17 | @DavidLeary
I, _______________________ am a/an
____________________________
who is an expert in
___________________________________________
Niche Declaration
<enter name> <enter accountant/bookkeeper/advisor>
<enter niche>
42. 43#SNH17 | @DavidLeary
Resources
QBO list of industries = NAICS
NAICS codes: PDF link on main page
https://www.census.gov/eos/www/naics/
Census data:
https://www.census.gov/programs-surveys/economic-census/data/tables.2012.html.html
This creative commons book
https://2012books.lardbucket.org/books/an-introduction-to-business-v2.0/s09-03-what-industries-are-
small-busi.html
This on deeper construction niche:
http://www.cpwr.com/sites/default/files/publications/5th%20Edition%20Chart%20Book%20Final.pdf
This SBA page:
https://www.sba.gov/starting-business/how-start-business/business-data-statistics/statistics-specific-
industries
43. 44#SNH17 | @DavidLeary
I, _______________________ am a/an
____________________________
who is an expert in
___________________________________________
I’m going to use ______________, ________________,
_____________
Niche Declaration
<enter name> <enter accountant/bookkeeper/advisor>
<enter niche>
<enter niche app 1> <enter niche app 2> <enter niche app 3>
44. 45#SNH17 | @DavidLeary
Search Box
View All Apps > Sort By >
Name, New, Top Rated
Browse By Category
Browse By Business Type
App Recommendation
Engine
How To Find Apps
Apps.com and QuickBooks Online Apps tab
Only in QuickBooks Online
46. 47#SNH17 | @DavidLeary
I, _______________________ am a/an
____________________________
who is an expert in
___________________________________________
I’m going to use ______________, ________________,
_____________
To help my _________________________________ clients grow.
I am going to get more niche clients by
__________________________,
Niche Declaration
<enter name> <enter accountant/bookkeeper/advisor>
<enter niche>
<enter niche app 1> <enter niche app 2> <enter niche app 3>
<enter niche>
47. 48#SNH17 | @DavidLeary
I, _______________________ am a/an
____________________________
who is an expert in
___________________________________________
I’m going to use ______________, ________________,
_____________
To help my _________________________________ clients grow.
I am going to get more niche clients by
__________________________,
Niche Declaration
<enter name> <enter accountant/bookkeeper/advisor>
<enter niche>
<enter niche app 1> <enter niche app 2> <enter niche app 3>
<enter niche>
48. 49#SNH17 | @DavidLeary
I, _______________________ am a/an
____________________________
who is an expert in
___________________________________________
I’m going to use ______________, ________________,
_____________
To help my _________________________________ clients grow.
I am going to get more niche clients by
__________________________,
Niche Declaration
<enter name> <enter accountant/bookkeeper/advisor>
<enter niche>
<enter niche app 1> <enter niche app 2> <enter niche app 3>
<enter niche>
1) Take a photo of your Niche Declaration
2) Share on #SNH17 app, twitter, facebook and
tag @DavidLeary + #SNH17
3) Email to David_Leary@intuit.com
51. 52#SNH17 | @DavidLeary
Apps keep small business owners
and their employees out of the
accounting software, which is
returning to it's natural home, the
domain of the
accountant/bookkeepers.
It's Software as a Service (SaaS).
Service is all that matters.
Commodity apps will get cheaper
in price, niche apps will increase
prices.
It's not a conversion from desktop,
it's an upgrade to a better cloud
ecosystem of solutions.
Accountants: You can not possibly
learn all the apps. Pick a niche and
learn the apps needed for that
niche.
Developers: If you think your app
works for every Small Business
niche you are wrong.
Small Business Owners: If your
accountant says you need to be on
QuickBooks Desktop, they haven't
explored the numerous apps that
when added to QuickBooks Online
are a way better solution.
There is not a list of top apps.
There are only smaller lists of
possible apps that could be a good
fit for a specific small business.
There is no app that does
everything.
The right app today, may not be
the right app tomorrow.
Using the right app can save time,
time is money, justifying the cost
of the app.
The source of truth will be spread
across many apps.
12 Laws of Small Business SaaS Apps
52. 53#SNH17 | @DavidLeary
By functionBy integration depth
How I define apps
Apps.com apps
Apps that integrate with QBO
Apps that don’t integrate with QBO
Apps to run your accounting firm
Niche apps
Apps that fit all your clients
Notas del editor
Mention that I’ll say accountant, bookkeeper, ProAdvisor … interchangeably during the talk
Officially this is the definition of niche
One part really caught my eye
“ecology, the positon or function of an organism in a community of plants and animals.”
PAUSE
This one hits home with me … I really see all of us as part of something that is bigger and is alive …and we are all trying to find our place in this “ecosystem” …
Not only are us as “people” are trying to find our niche, but I could argue that software is trying to do it to
Consider telling my 40 over 40 predictions?
In 2014 …I said the following …
What is scary about this?
CLASS: gives observations
Why this scares me:
No accounting software listed
You and the accounting system are no longer part of the conversation
15 years ago example versus today
What is scary about this?
CLASS: gives observations
Why this scares me
This is what every Pro Advisor profile looks like
SmallBiz owners have to muddle through this mess
How many of you here have a Pro Advisor page that looks like this?
Tell story about me finding a counselor. (how I bypassed the system to find a nice)
What is scary about this?
CLASS: gives observations
Why this scares me:
1300 e-commerce SmallBiz but only 1 accountant (BTW it was a Xero accountant)
All the SmallBiz are attempting to navigate a show floor w/ 50 apps and piece together solutions/workflows
They vast majority are using QuickBooks … I know this because I wore a QB shirt and they kept coming up to me
How many new clients could you get if you were there wearing a QB shirt?
What is scary about this?
CLASS: gives observations
Why this scares me:
Less than 18 months ago this guy was painting houses and now he is stealing your clients
This isn’t a 1 off, I can provide other examples …e.g. Salon bookkeeper, construction coach guy
Tell Clayton Oates story about Revel POS
Your competition no longer looks like competition
Mention it costs next to nothing to spin up a bookkeeping practice these days lowest barriers to entry ever
What is scary about this?
CLASS: gives observations
Why this scares me:
-you can’t learn all the apps (even I can’t do it anymore)
-it will be double in 18 months
-many may be more important to the day to day operations of a small business than the accounting system
This is awesome!
This is growing at 40%+ a year.
This means in a very short 18 months the total global cloud accounting space will be bigger than QB Desktop ever was in it hey day
This is awesome too
Combine the growth of cloud accounting with the profit margins ..and all of you have an exciting future ahead
PAUSE
If you go niche
If you aren’t cloud, you are probably still a “zip code” accountant and are handling many niches
The cloud enables you to go niche.
And it really enabled a #NicheAppRevolution … the desktop software distribution and development cost model didn’t allow niche to exist in the way it does today
Field Service isn’t really a niche …niches are deeper than that
The needs of a plumber and the needs of a tree cutting guy are much different
This is just the surface …(I could have made this slide be 50)
And this is 6 #NichApps incase we are counting
Cloud
Leads to niche
Leads to industry knowledge
Leads to learning less apps
Let’s say Tutoring Business are your niche. …you are the TutorBookkeeper.com
You just focus on learning a handful of apps instead of hundreds
Maybe you want to be the AccupuntureAccountant
…you only need to learn 1 app
Maybe … WeddingCakeCPA is more your thing …
6 more #NicheApps (that gives us 12)
Cloud
Leads to niche
Leads to industry knowledge
Leads to learning less apps
Leads to understanding cost to implement "niche software and accounting stack"
Leads to fixed rate pricing because you know how much it costs you to set up the next niche client
Our Painter guy again
He not only has fixed pricing, we also adjusts his price based on annual revenue, be cause he knows exactly what a 600k to 800k a year Paint will require as a client.
Even better because he is niche he can have cute names for his plans
Primer, Satin, High-Gloss
Veterinarian Niche
ANIMATED SLIDE
Chris Farmand (ProAdvisor and CPA) … he only needs to learn a small set of apps
CLICK
But because he is an brewery industry expert … he knows which app s to get clients off of because they may not have the best solution or are on a desktop solution
That 17 apps
Cloud
Leads to niche
Leads to industry knowledge
Leads to learning less apps
Leads to understanding cost to implement "niche software and accounting stack"
Leads to fixed rate pricing because you know how much it costs you to set up the next niche client
Leads to value billing since you know the value you'll bring that niche client
Leads to ability to market your practice to a niche
Leads you have ability to scale
Leads to you sucking A, B, C clients from "desktop/zipcode/general praxfoce accountants
Leads to a future in which a small number of accounts are going to have a huge number of clients.
ANIMATED SLIDE
How come Colleen w/ zero reviews is listed ahead of 2600+ other Pro Advisors?
CLICK
She only lists one thing on her profile! ..also look at her welcome communication. She only wants to hear from Salon Owners
ANIMATED SLIDE
How come Colleen w/ zero reviews is listed ahead of 2600+ other Pro Advisors?
CLICK
She only lists one thing on her profile! ..also look at her welcome communication. She only wants to hear from Salon Owners
Put your self in an e-commerce sellers shoes on this one
“we speak ecommerce” … first thing you see on their website
Compare versus “an e-commerce expert” that Joe Woodard connected me with.
Jonathan is the master of disguise.
You don’t even know he is an accountant. …look at the content he is offering ..
And … he even has a podcast just for dentists
Chew on this
…how many dentists are going to find him before they find you?
Dentists are going to find him when they aren’t even looking for an accountant.
Don’t get me wrong ….#SNH17 is a great conference ..but … how many new clients are going to get?
Now how many new clients will you get if you simply wear a QuickBooks shirt at this conference,
How many would you get if you were a speaker at this conference?
App developers themselves paying you to speak to their customers
You are on the board or an advisor to a #NicheApp
You create your own app
..that’s app #18
When you become the best at 1 niche you can move from
Being just a bookkeeper to
Being an industry player
Or a KING
In summary … all this stuff every conference for the last 3 years has been telling you to do … is so much easier if you go niche.
Before we jump in we are at 17 apps … and you may have noticed that it isn’t 50
YES ..I could have done all by myself ..but where do I start and where do I end ..
Instead … together we are going to smash the 50# niches app s… IMO we can hit 100
PICK A NICHE
PICK APPS
Flip to browser to show
Market to your Niche
Sign It
Share it
CLICK
Don’t Integrate - 10000s of apps (Evernote, Cloze, hoot suite, Netflix)
Apps that integrate with QBO - Over 2000 (Clio, ADP)
Apps.com Apps - Over 430 (technical, security, and marketing reviewed)
CLICK
Apps that fit All – Black dress apps (Bill.com, Expensify, Hubdoc)
Niche apps – VetBadger, Clio, SaaSphalt
Apps to run your accounting firm – (Aero, Karbon, Practice Ignition)