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Webinar - Agile and Scrum Awareness
With - Ademar Albertin
Program Manager, EXIN Netherlands
JULY 17th, 2018
02:00 PM GMT | 10:00 AM EST | 07:30 PM ISTwww.invensislearning.com
2
About Invensis Learning
Invensis Learning is a leading certification training provider for individuals and enterprises globally since
2014. We are pioneers in providing internationally-recognized IT & Technical certification courses that has
enabled us to be one of the trusted certification training partners for many Fortune 500 organizations and
Government institutions worldwide.
50+Internationally-recognized
Certification Courses
Delivered
20K+Professionals Trained
& Certified
108+Locations across the
world
95%Training Satisfaction
3
Courses offered from Invensis Learning
PROJECT
MANAGEMENT
AGILE PROJECT
MANAGEMENT
IT SERVICE
MANAGEMENT
IT SECURITY AND
GOVERNANCE
QUALITY
MANAGEMENT
DevOps CLOUD COURSES
PMP PMI-ACP ITIL Foundation* COBIT 5 Foundation*
Lean Six Sigma Yellow
Belt*
DevOps Foundation*
Cloud Computing
Foundation*
CAPM Agile Scrum Foundation* ITL Practitioner*
COBIT 5
Implementation*
Lean Six Sigma Green
Belt*
DevOps Professional*
PRINCE2* Agile Scrum Master*
ITIL Service Lifecycle
Modules*
COBIT 5 Assessor*
Lean Six Sigma Black
Belt*
DevOps Master*
Change Management CAPO
ITIL Service Capability
Modules*
RESILIA Six Sigma Awareness
Continuous Delivery
Architecture
MSP CASM ITIL MALC* CGEIT
Lean Management
Training
P3O ISO 20000 CRISC MINITAB Essentials
VeriSM
Ethical Hacking
Foundation
Lean IT
BPM and Six Sigma
ISO 9001
* Certification exam provided
4
Trusted by Global Companies
5
Speaker Profile
Ademar Albertin
Program Manager, EXIN Netherlands
Ademar Albertin, Program Manager, EXIN, has over 17 years of
work experience and 10+ years of experience in IT Service
Management, IT Governance and Sales Management. Over the
years he has achieved a high level of certifications such as ITIL
Manager v2, ITIL Expert v3, ISO 20000 Consultant, Leader
Auditor of ISO 20000 (ITSM), 27001 (Information Security) and
9001 (Quality). Ademar has developed several numbers of IT
Service Management, IT Governance, ISO 20000, 27001, 9001
implementations in Brazil and USA. He has also trained 5000+
candidates in official courses accredited by EXIN and APMG.
6
Agenda
 Back to the beginning
 Further developments and its impacts
 The new population generation
 Agile embracement
 Organization’s makeover
7
How has Agile changed the global certification scenario?
A snapshot from yesterday, today and getting ready for the future…
Copyright © 2018 EXIN Holding B.V. All rights reserved.
1. Agile way of thinking
9
Back to the beginning (02/2001)
10
Important developments were done
during that time…
11
2001…
12
During that time (only 17 years ago)
these used to be common things…
13
No Wi-Fi
Hugely
expensive
notebooks
Printed/offline
media
SMS Text
messages
2001…
14
2001… Important certifications for the period
15
Agile certifications????
Maybe one here and there ?
16
Important further developments…
ITIL®
Impacting
Internal controlsProcessesOrganizations Resources Maturity
ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
17
Impacting even the layout of offices
18
Agile certifications????
Maybe one here and there ?
2. Roles, events and the mindset
20
2011
An organizational and behavioral change starts to happen
and switches to the certifications’ focus
21
59%
22
Product
Owner
Scrum
Master
Cross-Functional Teams
Common roles
23
Why does a behavioral change and focus start to
happen and new roles emerge?
24
Agile is being used as an initiative to support
changes in…
Way of thinking
(mindset)
Structures
(roles)
Behavior
(can do attitude)
25
Most common offices nowadays
Facebook HQ Palo Alto
Heineken HQ Amsterdam
Google Tel Aviv
3. Agile embracing the organization
(being used to plan small and complex projects)
27
Agile Expansion
Agile usage
IT
Other organization
departments
Finance
IT
Finance
Sales
HR
Mkt
Customer
Services
Up to 3 years ago Current status
28
New kids on the block
(maybe not so new for some)
DevOps VeriSM
Service management
For the digital age
29
Required skills for the new digital era
Graphic: Deloitte
University Press |
DUPress.com
Technological
savviness
Collaborative
processes
Business
acumen
UX
design
Entrepreneurial
spirit
Agile
structure
30
Focus shifted to (digital world)…
 Deliver services or products (does it matter?)
 As fast as the business/customer require
 Providing a good experience (CX/UX)
 Providing the required quality without bureaucracy
31
Organization’s makeover
Before Present/future
Segregation between products and services A complete service mind-set (everything is a service nowadays) -
the organization becomes a service provider
Teams working in silos – both departmental
silos and / or isolated ‘project’ islands Bringing people from different disciplines together
to work based on competences & specialisms
Focus is on how the customer/user
experiences the services
Focus is on internal knowledge of the
customer, as perceived by staff within the
service provider
ETC
CUSTOME
R SERVICE
HR
IT
Organization
Service Provider
Outcomes
32
Organization’s makeover
Organization based on legacy infrastructure,
knowledge and practices
Organization ready for the Digital Age
Different sets of practices being
individually used and lots of ‘shadow’
behavior
A tailored mix of different practices, technologies, resources and
environments working optimally together in an
integrated way, all governed under one central model
Change Resilient – ability to change and to adapt faster to
customers and market needs
Change Resistant – change is still seen as a threat
Before Present/future
33
There’s no turning back
34
What Next?
35
How about Agile Scrum Training!
36
Agile Scrum Foundation Agile Scrum Master
Demonstrate fundamental understanding of Agile and Scrum Demonstrate comprehensive understanding of Agile and
in an enterprise set up
Target Audience: Software Developers, Project Managers,
Managers, Project Team Members, Team Leads, Architects,
Team Members
Target Audience: Software Developers, Project Managers,
Managers, Project Team Members, Team Leads, Architects,
Members, Scrum Managers, Scrum Masters, and Teams
Scrum
Agile Scrum Courses from Invensis Learning
For more information on Agile Scrum courses,
please write to us at support@invensislearning.com
Training Delivery Modes
Classroom Training Live Online Training On-site Training
37
Trainer Profile for Agile Scrum Training
Krzysztof Politowicz
Accredited Trainer by EXIN / AXELOS / PeopleCert / BCS
Krzysztof Politowicz is an ITSM and Project Management expert with
25+ years of experience. He is a holder of ITIL Expert Certification and is
accredited by EXIN, APMG, BCS, and PeopleCert for delivering training
on ITIL®, PRINCE2®, Agile Scrum, ITSM based on ISO 20000 and
Information Security based on ISO 27001. He is also a Certified
Integrator for Agile Service Projects. His specialties and strengths lie in
achieving excellence, an organizer when faced with complex situations,
and a constant learner. A trainer who can train professionals in more than
35 widely-recognized courses and one who has trained over 6000
professionals from international companies worldwide.
38
Request for Agile Scrum Training
Corporate Enquiry Individual Enquiry
Training will be delivered on-site / at your preferred
mode
Training delivered through Instructor-led classroom and
online training modes
Training group size can be 5 and above Multiple choice of training dates
Training can be customized as per enterprise needs Focused 1-to-1 training for customized requirement
Competitive pricing Certification from EXIN included
For more information, please write to us at
corporate@invensislearning.com
For more information, please write to us at
support@invensislearning.com
39
Our Upcoming Dates for Agile Scrum Training
Individuals (Instructor-led virtual training)
Agile Scrum Foundation Agile Scrum Master
25, 26, August 2018 8, 9, September 2018
29, 30, September 2018 13, 14, October 2018
27, 28, October 2018 10, 11, November 2018
For more information on Agile Scrum training, please write to us at support@invensislearning.com
Corporate Training
Training dates can be customized as per your requirement
For more information on training dates, please write to us at corporate@invensislearning.com
40
Interested in Attending these Courses?
Please fill a form given in the chat window, where you can register now and pay later.
One of our training advisors will get back to you within 2 business days.
Webinar attendees registering in the next 24 Hours will get
10% OFF on both ‘Agile Scrum Foundation’ and ‘Agile
Scrum Master’ training.
Do not miss this chance to get trained and certified in globally-recognized
Agile Scrum Certifications.
41
Other Popular Courses from Invensis Learning
Cloud
Computing
COBIT 5 DevOps
PRINCE2 SIX SIGMA VeriSMITIL
For more information on these courses, please write to us at
support@invensislearning.com
42
Next Upcoming Webinar
Topic will be announced shortly.
We will send you the invitation through Email.
43
Questions
 Now the Session is open for Question and Answers
 Please drop your questions in the Q & A panel
 Incase you would like to ask any questions directly with the speaker kindly use the “RAISE HAND”
option.
44
Thank you for joining us...
Thank you!
45
CONTACT INVENSIS LEARNING
Email Us:
© Copyright 2018 Invensis Learning. Invensis®
is a registered trademark of Invensis Technologies Pvt Ltd.
support@invensislearning.com
www.invensislearning.com
USA +1-910-726-3695 | IND +91-96-2020-0784
UK +44 2033-223-280 | Germany +49 2119-5987-989
Switzerland +41-22-518-2042 | Hong Kong +852-5803-9039

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Agile and Scrum awareness - Everything you need to know

  • 1. Webinar - Agile and Scrum Awareness With - Ademar Albertin Program Manager, EXIN Netherlands JULY 17th, 2018 02:00 PM GMT | 10:00 AM EST | 07:30 PM ISTwww.invensislearning.com
  • 2. 2 About Invensis Learning Invensis Learning is a leading certification training provider for individuals and enterprises globally since 2014. We are pioneers in providing internationally-recognized IT & Technical certification courses that has enabled us to be one of the trusted certification training partners for many Fortune 500 organizations and Government institutions worldwide. 50+Internationally-recognized Certification Courses Delivered 20K+Professionals Trained & Certified 108+Locations across the world 95%Training Satisfaction
  • 3. 3 Courses offered from Invensis Learning PROJECT MANAGEMENT AGILE PROJECT MANAGEMENT IT SERVICE MANAGEMENT IT SECURITY AND GOVERNANCE QUALITY MANAGEMENT DevOps CLOUD COURSES PMP PMI-ACP ITIL Foundation* COBIT 5 Foundation* Lean Six Sigma Yellow Belt* DevOps Foundation* Cloud Computing Foundation* CAPM Agile Scrum Foundation* ITL Practitioner* COBIT 5 Implementation* Lean Six Sigma Green Belt* DevOps Professional* PRINCE2* Agile Scrum Master* ITIL Service Lifecycle Modules* COBIT 5 Assessor* Lean Six Sigma Black Belt* DevOps Master* Change Management CAPO ITIL Service Capability Modules* RESILIA Six Sigma Awareness Continuous Delivery Architecture MSP CASM ITIL MALC* CGEIT Lean Management Training P3O ISO 20000 CRISC MINITAB Essentials VeriSM Ethical Hacking Foundation Lean IT BPM and Six Sigma ISO 9001 * Certification exam provided
  • 5. 5 Speaker Profile Ademar Albertin Program Manager, EXIN Netherlands Ademar Albertin, Program Manager, EXIN, has over 17 years of work experience and 10+ years of experience in IT Service Management, IT Governance and Sales Management. Over the years he has achieved a high level of certifications such as ITIL Manager v2, ITIL Expert v3, ISO 20000 Consultant, Leader Auditor of ISO 20000 (ITSM), 27001 (Information Security) and 9001 (Quality). Ademar has developed several numbers of IT Service Management, IT Governance, ISO 20000, 27001, 9001 implementations in Brazil and USA. He has also trained 5000+ candidates in official courses accredited by EXIN and APMG.
  • 6. 6 Agenda  Back to the beginning  Further developments and its impacts  The new population generation  Agile embracement  Organization’s makeover
  • 7. 7 How has Agile changed the global certification scenario? A snapshot from yesterday, today and getting ready for the future… Copyright © 2018 EXIN Holding B.V. All rights reserved.
  • 8. 1. Agile way of thinking
  • 9. 9 Back to the beginning (02/2001)
  • 10. 10 Important developments were done during that time…
  • 12. 12 During that time (only 17 years ago) these used to be common things…
  • 16. 16 Important further developments… ITIL® Impacting Internal controlsProcessesOrganizations Resources Maturity ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
  • 17. 17 Impacting even the layout of offices
  • 19. 2. Roles, events and the mindset
  • 20. 20 2011 An organizational and behavioral change starts to happen and switches to the certifications’ focus
  • 23. 23 Why does a behavioral change and focus start to happen and new roles emerge?
  • 24. 24 Agile is being used as an initiative to support changes in… Way of thinking (mindset) Structures (roles) Behavior (can do attitude)
  • 25. 25 Most common offices nowadays Facebook HQ Palo Alto Heineken HQ Amsterdam Google Tel Aviv
  • 26. 3. Agile embracing the organization (being used to plan small and complex projects)
  • 27. 27 Agile Expansion Agile usage IT Other organization departments Finance IT Finance Sales HR Mkt Customer Services Up to 3 years ago Current status
  • 28. 28 New kids on the block (maybe not so new for some) DevOps VeriSM Service management For the digital age
  • 29. 29 Required skills for the new digital era Graphic: Deloitte University Press | DUPress.com Technological savviness Collaborative processes Business acumen UX design Entrepreneurial spirit Agile structure
  • 30. 30 Focus shifted to (digital world)…  Deliver services or products (does it matter?)  As fast as the business/customer require  Providing a good experience (CX/UX)  Providing the required quality without bureaucracy
  • 31. 31 Organization’s makeover Before Present/future Segregation between products and services A complete service mind-set (everything is a service nowadays) - the organization becomes a service provider Teams working in silos – both departmental silos and / or isolated ‘project’ islands Bringing people from different disciplines together to work based on competences & specialisms Focus is on how the customer/user experiences the services Focus is on internal knowledge of the customer, as perceived by staff within the service provider ETC CUSTOME R SERVICE HR IT Organization Service Provider Outcomes
  • 32. 32 Organization’s makeover Organization based on legacy infrastructure, knowledge and practices Organization ready for the Digital Age Different sets of practices being individually used and lots of ‘shadow’ behavior A tailored mix of different practices, technologies, resources and environments working optimally together in an integrated way, all governed under one central model Change Resilient – ability to change and to adapt faster to customers and market needs Change Resistant – change is still seen as a threat Before Present/future
  • 35. 35 How about Agile Scrum Training!
  • 36. 36 Agile Scrum Foundation Agile Scrum Master Demonstrate fundamental understanding of Agile and Scrum Demonstrate comprehensive understanding of Agile and in an enterprise set up Target Audience: Software Developers, Project Managers, Managers, Project Team Members, Team Leads, Architects, Team Members Target Audience: Software Developers, Project Managers, Managers, Project Team Members, Team Leads, Architects, Members, Scrum Managers, Scrum Masters, and Teams Scrum Agile Scrum Courses from Invensis Learning For more information on Agile Scrum courses, please write to us at support@invensislearning.com Training Delivery Modes Classroom Training Live Online Training On-site Training
  • 37. 37 Trainer Profile for Agile Scrum Training Krzysztof Politowicz Accredited Trainer by EXIN / AXELOS / PeopleCert / BCS Krzysztof Politowicz is an ITSM and Project Management expert with 25+ years of experience. He is a holder of ITIL Expert Certification and is accredited by EXIN, APMG, BCS, and PeopleCert for delivering training on ITIL®, PRINCE2®, Agile Scrum, ITSM based on ISO 20000 and Information Security based on ISO 27001. He is also a Certified Integrator for Agile Service Projects. His specialties and strengths lie in achieving excellence, an organizer when faced with complex situations, and a constant learner. A trainer who can train professionals in more than 35 widely-recognized courses and one who has trained over 6000 professionals from international companies worldwide.
  • 38. 38 Request for Agile Scrum Training Corporate Enquiry Individual Enquiry Training will be delivered on-site / at your preferred mode Training delivered through Instructor-led classroom and online training modes Training group size can be 5 and above Multiple choice of training dates Training can be customized as per enterprise needs Focused 1-to-1 training for customized requirement Competitive pricing Certification from EXIN included For more information, please write to us at corporate@invensislearning.com For more information, please write to us at support@invensislearning.com
  • 39. 39 Our Upcoming Dates for Agile Scrum Training Individuals (Instructor-led virtual training) Agile Scrum Foundation Agile Scrum Master 25, 26, August 2018 8, 9, September 2018 29, 30, September 2018 13, 14, October 2018 27, 28, October 2018 10, 11, November 2018 For more information on Agile Scrum training, please write to us at support@invensislearning.com Corporate Training Training dates can be customized as per your requirement For more information on training dates, please write to us at corporate@invensislearning.com
  • 40. 40 Interested in Attending these Courses? Please fill a form given in the chat window, where you can register now and pay later. One of our training advisors will get back to you within 2 business days. Webinar attendees registering in the next 24 Hours will get 10% OFF on both ‘Agile Scrum Foundation’ and ‘Agile Scrum Master’ training. Do not miss this chance to get trained and certified in globally-recognized Agile Scrum Certifications.
  • 41. 41 Other Popular Courses from Invensis Learning Cloud Computing COBIT 5 DevOps PRINCE2 SIX SIGMA VeriSMITIL For more information on these courses, please write to us at support@invensislearning.com
  • 42. 42 Next Upcoming Webinar Topic will be announced shortly. We will send you the invitation through Email.
  • 43. 43 Questions  Now the Session is open for Question and Answers  Please drop your questions in the Q & A panel  Incase you would like to ask any questions directly with the speaker kindly use the “RAISE HAND” option.
  • 44. 44 Thank you for joining us... Thank you!
  • 45. 45 CONTACT INVENSIS LEARNING Email Us: © Copyright 2018 Invensis Learning. Invensis® is a registered trademark of Invensis Technologies Pvt Ltd. support@invensislearning.com www.invensislearning.com USA +1-910-726-3695 | IND +91-96-2020-0784 UK +44 2033-223-280 | Germany +49 2119-5987-989 Switzerland +41-22-518-2042 | Hong Kong +852-5803-9039