The document is a resume for Israel Reyes Hernandez summarizing his work experience and education. It shows that he has over 10 years of experience in business administration, data analysis, collections, and construction work. His skills include improving business processes, budgeting, project management, and bilingual proficiency in Spanish and English.

1. ISRAEL REYES HERNANDEZ
2777 47th
St. S.. Fargo, ND 58104 ‖ C: (218) 671-5046 ‖ israreyeshernandez@gmail.com
SUMMARY
Accomplished Business Manager skilled in attaining efficient office operations and
increasing company revenue. Business process improvement, data analysis, and data
entry expert. Exceptional planning and implementation capabilities.
HIGHLIGHTS
• Improve business process and efficiency
• Data entry and analysis
• Budgeting
• Project management
• Policy and Procedure Development
• Administrative functions
• Bilingual (Spanish, English)
EXPERIENCE
04/2015 to 12/2015 Technician and Construction Worker
Dan Johnson Construction – Fergus Falls, MN
• General construction including build and repair homes and
maintain work sites.
• Install and maintain Diebold banking systems in banks within
Minnesota, North Dakota, and South Dakota.
10/2012 to 08/2014 Airline Catering Supervisor
Volaris Airlines – Cancun, Mexico
• Monitor and supervise staff compliance of internal procedures,
airline security procedures, and service standards.
• Collect and input data relating to inventory and flight schedules.
• Ensure operational efficiency while coordinating subcontracted
staff to avoid flight delays.
11/2010 to 08/2012 Credit and Collections Executive
AMECO Services – Cancun, Mexico
• Monitor current and past due loans.
• Monitor customer payments, including electronic billing.
• Negotiate overdue account balances.
• Analyze and enter data
• Draft contracts and payment plans
• ACHIEVEMENTS: Significantly reduce overdue payments,
implement procedures on financed sales, achieve excellent
customer file monitoring and follow-up.

2. 04/2009 to 10/2010 Credit and Collections Agent
SAFINT Eyewear – Cancun, Mexico
• Research and analyze customer finances.
• Reconcile bank accounts.
• Negotiate and close on payment agreements.
• Analyze and enter data
• ACHIEVEMENTS: Establish policies for granting credit to
customers, establish policies to collect customer payments,
prepare user manuals, implement electronic invoicing.
06/2008 to 12/2008 Administrator
DOTNET – Cancun, Mexico
• Process payments and direct customer services.
• Enter data related to sales.
• Analyze and interpret financial statements.
• Monitor cash flow and reconcile bank accounts.
EDUCATION
2008 Bachelor of Business Administration
Escuela Bancaria y Comercial – Mexico City, Mexico
Emphasis in data collection and entry