1. Stakeholders
Stakeholder: Restaurants
The way a current restaurant runs is
quickly becoming obsolete. They force
patrons to get in line to put their name and
party size info in with a hostess and are
then made to sit around and wait until
their name is called and they can be seated,
or even worse sometimes the restaurant is
completely full and has to turn away a customer disgruntled and hungry. It doesn’t
need to be like this though. With the SeatMe app the customer gets a heads up on
the competition for getting a table and overall quick and pleasant dining experience.
At the same time the restaurant gets a more organized and efficient way of seating
patrons, while also being able to spread their name through advertising,
recommendations, and reviews. Since the app can search for different eateries
around the user it will also broadcast the restaurants contact information and
address to any users in the area. In order for the restaurant to be eligible they must
download the software and sign-up. The software allows the restaurant to keep a
running tab of how many open tables they have available, that number is live
streamed to the app and it’s users. It also allows the establishment to accept
reservations in advance thus easing the job of the hostess all while have an
organized and maintained database that is useful and easy to use.

2. Stakeholder- Mall
Almost every mall today contains a food court. Usually these places are
crowded and very disorganized. Patrons have to wait in lines, which look more
like clusters of people to wait to place their order. Many times mall shoppers
have to look around for seating, which takes even more time out of their day in
addition to getting their accessories from mall outlets. Ordering food at the mall
can be changed for the better with the investment of the “SeatMe” application.
With the help of the “SeatMe” application mall shoppers can look for the
least crowded restaurant in the food court. With the menu and advertisements
already in the application shoppers can already know their order before they
arrive to the cash register. This process will help speed up the lines allowing
people to get their food faster and more efficiently. With the “SeatMe”
application mall shoppers can also find a seat available for them. By scrolling
through the application shoppers will find any seats open and can save time
search through the food court for a spot to sit. The ability of the “SeatMe”
application to speed up restaurant lines and allow customers to find seating
faster will only benefit the mall.

3. The benefits that this product brings, the mall can offer special rewards or
bonuses to the restaurants that use it at their locations. This will create more
competition between businesses trying to get a spot in the malls food court. For
example: If one restaurant knows that they gain benefits from being at a certain
location they may try to buy out another restaurants spot at the mall. The ability
of the “SeatMe” application to create this competition amongst businesses could
possibly even benefit the economy.

4. Stakeholder- Patron
Patrons eat out at restaurants every single day. So why do we not have an
efficient way to organize where and when we eat our meals? For as long as we can
remember, people have made reservations by going through the hassle of calling the
restaurant days in advance and setting in up. They need to find a good restaurant by
word of mouth, searching online, or driving around and looking for one. If they
unfortunately forgot to make a reservation in time, they are forced to go to the
restaurant and stand outside until a table opens up for them. This is a very
frustrating system for patrons, but SeatMe was created to solve all of these
problems. Patrons can now organize their reservations on their personal app, and
edit them whenever they need to. They can also quickly check walk in availability, so
they never have to wait outside of a restaurant again. Dining out has always been
stressful, but SeatMe is here to make everyone’s life easier.