An overview of features and benefits.

1. JDA Short-Term Consulting

2. Copyright 2013 JDA Software Group, Inc. - CONFIDENTIAL
Meeting your Business Needs
• Right Resources. Right Timeframe. Right Expertise.
Short-Term Consulting

3. Copyright 2013 JDA Software Group, Inc. - CONFIDENTIAL
• Right Resources. Right Timeframe. Right Expertise.
• Comprised of a team of highly skilled consultants from
the JDA Support Services organization, with
deep technical and implementation knowledge
• Engagements are 10 days or less, delivering faster
resolution to your most-pressing, small-project
business needs
Overview
What is JDA Short-Term Consulting?

4. Copyright 2013 JDA Software Group, Inc. - CONFIDENTIAL
 Realize value from
investments almost immediately
 Same JDA expertise, insight and track
record - all within a small-project
engagement.
Benefits
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5. Copyright 2013 JDA Software Group, Inc. - CONFIDENTIAL
 Global delivery model via Center of
Excellence (CoE) that is cost-
effective and delivers value any
time, anywhere.
 High impact business processes,
leading-edge practices, solution
configurations, expert training and
intellectual property.
Benefits
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6. Copyright 2013 JDA Software Group, Inc. - CONFIDENTIAL
• With the convenience of on-site or remote services, our
Short-Term Consulting engagements include:
– Technical Consulting
• Delivering expertise from technical triage to design consultation
– Installations
• Installation of new solutions, products and add-ons
– Education
• Bridging the learning gap with proven trainers
Engagements
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7. Copyright 2013 JDA Software Group, Inc. - CONFIDENTIAL
– Upgrades
• Project review and assessment, assistance to new releases, advice on new
functionality
– Project Go-Lives
• Pre and post on-site go-live support
• Creation of required updates to hand over documentation
– Solutions Use Reviews
• Recommendations to improve product utilization and satisfaction
Engagements
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8. Copyright 2013 JDA Software Group, Inc. - CONFIDENTIAL
Learn More
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• Download the STC brochure
on JDAUser.com
• Contact JDA Support
Services at info@jda.com or
call 888.441.1532

9. Copyright 2013 JDA Software Group, Inc. - CONFIDENTIAL
• Partner with JDA
Consulting Services
– complex, extended engagements
– Require 80 hours or more
– Benefit from high-impact business
processes, leading-edge practices,
solution configurations and
intellectual property
Need More?
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10. Copyright 2013 JDA Software Group, Inc. - CONFIDENTIAL
1. Login to JDAUser.com
2. Complete the STC Requirements Document
3. Support Services will respond to your request
Contact us to Get Started
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11. Copyright 2013 JDA Software Group, Inc. - CONFIDENTIAL
Additional Information & Sales
Support
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JDA Support Services
North America and South America: 888.441.1532
Europe/Middle East/Africa: 0800.316.5555
Asia Pacific: 61.3.9860.1019
Greater China: 86.800.988.1720
Email: info@jda.com
Website JDAUser.com